Order and Pay Fast Food – McDonalds Self-Order and More

By | August 6, 2026

Last Updated on August 6, 2026 by Craig Allen Keefner

BigHospitality article Feb 2021

Self-Service and following lead of QSRs article

pyramid computer self-order kiosks

pyramid computer self-order kiosks

Excerpts from:

  • Says QSR sector has been quickest but that is not true.  QSRs always toyed with the idea with most of them watching McDonalds experiment while patient check-in and ticketing at Disney went right ahead.
  • Kiosks for self-order in Vita Mojo
  • Pyramid Computer makes the kiosks and notes that some of their customers are seeing a 60% rise in average customer spend
  • Obligatory nod to Intel Core processors injected.
  • Intel quote that Intel is used in all kitchen screens, kiosks, menu boards and drive-thrus.  Tell that to Paneras or Appetize.
  • The article moves on to Intel bringing in Acrelec to help them with touchless kiosk. Intel recently did a promotional whitepaper on touchless and it wasn’t very helpful. We are a tough audience for sure.
  • Hovering hands are called out as ordering mechanism.  We agree anything is possible. I use to point at food walking thru Furr Cafeteria and someone would hand me that plate I pointed. Early gesture technology.
  • They get into intercommunication of data to help the kitchen. Kitchens are going thru a renaissance by the way.
  • Several more handouts to Monk conveyor belts, Vita Mojo EPOS, Deliveroo delivery platform, Fourth stock management, Toggle for gift cards and Yumpingo for consumer sentiment.

All in all a typical Intel paid proselytization

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Author: Craig Allen Keefner

Craig Allen Keefner is an industry analyst, content strategist, and longtime authority on self-service kiosks, digital signage, unattended payment systems, and interactive technology. He manages content and industry strategy for Kiosk Industry and The Industry Group, with a focus on kiosk software, hardware-software integration, accessibility, payment compliance, healthcare kiosks, restaurant self-service, and emerging AI automation. Craig has covered the self-service and kiosk industry since the 1990s, tracking how public-facing terminals move from concept to field deployment. His work combines industry research, vendor analysis, operator conversations, standards tracking, trade show coverage, and practical experience with the real-world constraints of kiosk deployments. https://www.linkedin.com/in/kiosk