Monthly Archives: May 2016

Metrofloor Selection Center In-Store Merchandising

Frank Mayer and Associates, Inc. has a new in-store merchandising program for the flooring and home products market at-retail. Metroflor Corporation, a leader in luxury vinyl tile flooring solutions and one of the first flooring manufacturers to bring the LVT product to retail, has stepped into the retail marketplace with an innovative new flooring product. The Metroflor Selection… Read More »

iPad, Software & Hardware – Why You Need All Three

Published on May 24, 2016 on LinkedIn originally.  Here is link. Adam Aronson Founder & CEO at Lilitab Kiosks We’re living in a connected society. From point of sale machines to personal computers and mobile devices, tech is everywhere. One benefit of this ever-growing technological world has been the widespread adoption of tablets & the iPad Kiosk. They… Read More »

EMV Kiosk – Creditcall KioskSimple EMV Case Study

Great case study by Creditcall on our KioskSimple integration with their EMV Payment Gateway. RedSwimmer was looking for a way to provide EMV compliance to users of their kiosk software, KioskSimple. The Challenge RedSwimmer was looking for a way to provide EMV compliance to users of their kiosk software, KioskSimple. Many of RedSwimmer customers are … Continue reading “Creditcall KioskSimple EMV Case Study”

Source: blog.kiosksimple.com

Their kiosk or POS applications were developed as a web app and used the KioskSimple software which acts as middleware, providing a JavaScript API which can easily be called by a web application and thereby add support for accepting EMV payments via Creditcall’s payment gateway solutionChipDNA using the Windows SDK.

Outdoor kiosk – Meridian deploys outdoor interactive kiosks in Kansas City 

Meridian, a manufacturer of kiosks and interactive digital signage, deployed interactive kiosks in downtown Kansas City last week in partnership with Smart City Media, according to a press release from Meridian. The interactive kiosks are part of Kansas City’

Source: www.digitalsignagetoday.com

The interactive kiosks, located at Kansas City Streetcar platforms and throughout downtown, enable travelers to check the arrival time of the next streetcar, offer Kansas City locals and tourists access to city services, and display information about local restaurants, activities and events, the release stated.

 

“We’re extremely excited to be part of this transformative initiative; it’s a huge technological shift for Kansas City,” said Chris Gilder, CEO of Meridian. “We had just over three weeks to build, test and install the kiosks. A lot of things had to go right in order for that to happen, but we’re very happy with the outcome.”

 

Kiosk users can sync their smartphones to the kiosk with a mobile app to save and share information. For example, Kansas City Streetcar travelers might see an ad for dinner at a local restaurant. They are then able to pull that information onto their mobile device to access again at their convenience.

McDonalds kiosk – The evolution of fast-food. More people + automation equation. 

McDonald’s is simply responding to competition from other chains that have offered “enhanced burgers,” said Hilda Fahey, a company representative who was in Simcoe to help with the changeover to the new services at the Queensway East restaurant.

Source: www.simcoereformer.ca

“We have 35 different people we didn’t have before,” Maskell said on a Wednesday afternoon while preparing for an opening that night for the new services.

 

More people are needed in the kitchen, he explained, to service the customers out front.

Wendy’s Serves Up Big Kiosk Expansion As Wage Hikes Hit Fast Food

Wendy’s will make self-service ordering kiosks available to all of its franchises later this year as minimum wage hikes help market push labor costs.

Source: www.investors.com

6,000 plus restaurants getting selfservice kiosks. Adoption rests with the franchisees. Most have been raising prices. Most of minimum wage is phased in years from now and virtually unchanged in California.

 

  • New York went from 9.00 to 10.50 (on way to 15)
  • CA went to $10 this from $9.00
  • Company owned Wendy stores number is 5% of total stores.
  • Wage inflation seen at company stores is 5%
  • More customers hit bottom line at 3.6% same store sales increase for last quarter

 

Wendy’s President Todd Penegor said, “wage pressures have been manageable both because of falling commodity prices and better operating leverage due to an increase in customer counts. Still, the company is wary about both wage hikes and a possible recovery in commodity prices and is “working so hard to find efficiencies” so it can deliver “a new QSR experience but at traditional QSR prices.”

 

In addition to self-order kiosks, the company is also getting ready to move beyond the testing phase with labor-saving mobile ordering and mobile payment available systemwide by the end of the year. Yum Brands and McDonald’s already have mobile ordering apps.

 

Kiosk Software – KioWare for Windows – new version

New KioWare kiosk software for Windows KioWare released version 8.5 of KioWare kiosk software for Windows with a ton of new features and enhancements.  See press release online at KioWare site. James Kruper, President of KioWare notes, “system security should be reliable and easy to configure with a strong feature set for kiosk customization. This update of KioWare… Read More »

Automation – Swyft Raises $3.5M Series A Financing

The original founder of ZoomSystems has funding for new endeavor which seems to be in the same space in many ways.

Source: finance.yahoo.com

Swyft was co-founded by Gower Smith, creator of the automated retail industry. “We are at the inflection point where automated retail is proven, however has not yet scaled. Just like when banks introduced ATMs, location numbers increased 10 times once independent manufacturers deployed low-cost machines. At ZoomSystems I quickly grew annual sales from zero to $100 million, but after handing off management, the company didn’t continue to lower capital cost to improve ROI. Our data showed that this was the key for scale to tens of thousands of locations and billions in revenue, which is our focus at Swyft.”

Kiosk Magazine – Kiosk Solutions Issue 1

Inside this issue: The Rise of the Kiosk, Enhancing Customer Service, Payment Convenience and Beyond, Charging Kiosk, Transaction Technologies, Future Trends of Unattended Card Payments.

Source: www.joomag.com

New kiosk magazine launched by LGN & Ian Titchener. Good articles, nice sponsors and the European touch for self-service.

Case Study – Leading Restaurant Chain Integrates Mobile Apps, Point-of-Sale Kiosks and Integrated Infrastructure to Boost Sales and Increase Customer Loyalty

A leading national restaurant chain facing growing competition and an increasingly mobile-first customer base enlisted WWT to bring their holistic customer experience solution to life.

Source: www2.wwt.com

Excerpt – Same store sales where the new technology has rolled out has increased at almost double the rate of stores not yet converted. Digital sales now make up more than 20 percent of overall business, with projected e-commerce sales of $1 billion by 2017. Mobile sales and in-store, self-service kiosks have reduced bottlenecks to provide all customers with faster service and an improved customer experience. As the company moves to increase their home delivery and catering business, we are continuing to collaborate with them to provide their customers with a personalized and seamless user experience.

Fundraising Kiosks for Non-Profits

New blog entry on Olea Kiosks covering Fundraising kiosks for non-profits. Non-profits are a large percentage of kiosk deployers and they use a wide range of units from Fundraising, to survey kiosk, to donation kiosks and many more. Excerpt from Olea Blog We hear plenty about kiosks for commercial applications like retail, healthcare and hospitality, but what about… Read More »

Blast From Past – NCR Room 504

With the recent news of the Walmart Innovation Lab 415-C soliciting new tech ideas, I thought it would be useful to look back at one of the original Star Labs. From March 22, 2002 Technology Spotlight — NCR Room 504 In these days of busted budgets and deferred deployments, it was a real treat while at the ATMIA… Read More »

Walmart Innovation Lab 415-C Call for Innovation

Walmart Innovation Lab 415-C is opening submissions to technology companies wanting to be selected for Walmart’s “Technology Innovation Open Call” on Oct. 6, 2016. Submission deadline is July 22, 2016 or the first 250 submissions. Submissions should include a three-minute video and written overview of the company. During the open call event, vendors will meet with key technology… Read More »

Case Study – Courthouse Bill Payment with MEI BNR

A speedy way to pay your speeding ticket When General Payment Systems, Inc. (GPSI) made the move into courthouse payment systems, they needed a compact solution that focused on a number of criteria including efficiency and reliability. The company found the perfect product thanks to an innovative cash recycler from Crane Payment Innovations. “We were moving into the court space and ultimately… Read More »