Category Archives: Hospitality

Peerless-AV Launches New Health Protocol Solutions

Peerless-AV has announced today the launch of its newest health protocol solutions to assist businesses with public health and safety needs.

The new products include an Occupancy Control Kiosk, three variations of Temperature Sensing Digital Signage Kiosks, as well as Temperature Sensor Tabletop and Floor Stand Mounts, that will allow businesses to communicate and implement proper health standards in real time.

These new health solutions are made in the USA and available for immediate deployment in a variety of settings, such as corporate, retail, hospitality, education, transit and more.


Peerless-AV® Creates Multiple Health Protocol Solutions to Assist with Occupancy Control, Temperature Sensing, and more

New solutions, from tabletop and floor stands, to small and large format integrated kiosks that are completely customizable to assist businesses with public health and safety needs

AURORA, Ill. – June 11, 2020 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is pleased to share the availability of new solutions for public health preparedness and viral transmission prevention. The new products include an Occupancy Control Kiosk, three variations of Temperature Sensing Digital Signage Kiosks, as well as Temperature Sensor Tabletop and Floor Stand Mounts that will allow businesses to communicate and implement proper health standards in real time. These new health protocol solutions are made in the USA and available for immediate deployment in a variety of settings, such as corporate, retail, hospitality, education, transit and more.

“We took the time to research what type of solutions were needed to keep both employees and customers safe and satisfied,” said Brian McClimans, VP Sales, Peerless-AV. “We looked into a variety of different studies, surveyed consumers and had detailed discussions with our current customers to develop these products, and we firmly believe these solutions will become a part of prevention protocols all industries are implementing as the country begins to reopen.”

Peerless-AV’s lightweight and durable Temperature Sensor Stand Mounts (THR-100-COUNTER, THR-200-STAND) are offered for tabletop or floor applications. With installer-friendly features, such as internal cable management and clearance holes in the base to secure the mount to a surface or leave free-standing for quick reposition, these mounts are designed to support an 8″ temperature sensor tablet (not included). Once the stand is paired with a self-service, non-contact temperature screening tablet, it will alert individuals of heightened temperature status.

Click for full size image

Peerless-AV is also offering three new small-format, indoor Kiosks for public spaces. The first version of the Temperature Sensing Digital Signage Kiosk (THR-300) is integrated with a 22″ display, as well as non-touch, thermal sensing TempDefendTM Protection Basic Software from 22Miles. The second option of the Temperature Sensing Digital Signage Kiosk (THR-400) is integrated with a 21.5″ Mimo Monitors Display and digital signage software from Revel Digital, which provides detection within 3′ and temperature readings up to 18″. The third variation of the Temperature Sensing Digital Signage Kiosk (THR-500) comes with personal protection dispensers for refillable touch-free antibacterial foam dispenser, disposable gloves and facial tissues, and accommodates a 32″ display, FLIR temperature camera, as well as non-touch, thermal sensing TempDefendTM Protection Basic Software from 22Miles.

These small format, indoor kiosks feature a thermo-sensing system that leverages a combination of camera technology, facial and body temperature detection software, integrated sensors, and dynamic machine learning algorithms to aid in the prevention of viral spread, while also working as a dynamic digital signage solution when needed. The self-service, non-contact temperature screening system will alert individuals of heightened temperature status as they enter the premise, alleviating customer and staff concerns. It will also capture analytics that confirm operational compliance and Human Resource requirements.

The ongoing concern for public health has further emphasized the need for regulating the flow of foot traffic in public places. To aid businesses worldwide, in managing customer and employee access to keep everyone healthy and comply with new regulations, Peerless-AV has partnered with Navori Labs to introduce a new, completely integrated digital signage solution for occupancy control. The Occupancy Control Kiosk (THR-600) is integrated with a display, Navori Labs QL 2.2 Digital Signage Software, media player, and web camera. This indoor, portrait kiosk regulates foot traffic at each point of entry and detects if a visitor is wearing a mask, while also displaying dynamic digital messaging, such as rules, instructions, wait times, promotions, and other information.

While these standard kiosk solutions are available, Peerless-AV also offers customization options to create unique solutions that help businesses meet their specific requirements and margins. Peerless-AV kiosks are customizable in every way – from the choice of integrated technology to custom paint and vinyl wraps. Through offering the ability to adapt and equip businesses with a customized solution to address health concerns, Peerless-AV hopes that more businesses are able to operate safely.

Peerless-AV Introduces Health Protocol Solutions from Peerless-AV on Vimeo.

“Peerless-AV is committed to providing businesses with a variety of solutions to choose from that will allow them to communicate and implement proper health protocols to protect their employees and their visitors alike. It was also very important for us to develop a versatile product that can be repurposed into a dynamic digital signage device should temperature sensing no longer be required,” said Nick Belcore, Executive Vice President, Peerless-AV. “These new health protocol solutions are ideal for corporate, public transit, retailers, stadiums and beyond. Customers can expect these new offerings to meet a variety of needs with the same level of support you have come to expect from Peerless-AV.”

In addition to these new solutions, Peerless-AV has also been involved in several global projects designing health protocol solutions, such as the recently launched bundled Digital Signage Solutions from Peerless-AV, as well partnering with LG to provide businesses with bundled Health Protocol Solutions.

Please contact a Peerless-AV Sales Representative for more information: www.peerless-av.com/pages/sales-contacts

For more product detail information about the new solutions for public health preparedness and viral prevention, please visit: www.peerless-av.com/pages/health-protocol-solutions

About Peerless-AV

Driving Technology Through Innovation

For over 75 years, passion and innovation continue to drive Peerless-AV forward. We proudly design and manufacture the highest quality products, including outdoor displays and TVs, complete integrated kiosks, video wall mounting systems, professional carts and stands, and more. Whether a full-scale global deployment or custom project, Peerless-AV develops meaningful relationships and delivers world-class service. In partnership with Peerless-AV, you are trusting an award-winning team of experts who will support your business every step of the way. For more information, visit peerless-av.com.

More Peerless-AV News

Peerless-AV® Announces New 65” Xtreme™ High Bright Outdoor Display

Peerless-AV Announces Larger UltraView UHD Outdoor TV

Biometric Kiosks Come to Car Rental Check-In and Check-Out Using Facial Recognition

Editors Note: News post published by Hertz 12/11/18

Hertz and CLEAR Partner to Reimagine the Car Rental Experience

Travelers Can Now Get on the Road Faster Than Ever Before by Using their Face or Fingers at the Exit Gate

NEW YORK and ESTERO, Fla., Dec. 11, 2018 – Hertz and CLEAR today announced the launch of Hertz Fast Lane powered by CLEAR – a new service that uses biometrics to drastically speed up the car rental process and get travelers through the exit gate and on the road in 30 seconds or less – a time savings of at least 75 percent.

With CLEAR, members enroll once to enjoy frictionless experiences with greater predictability at more than 40 airports and venues nationwide. Now, Hertz Gold Plus Rewards® loyalty members who sign up for CLEAR and link their accounts will be able to verify their identity and rental reservation with just a look or tap of their finger. Hertz Fast Lane powered by CLEAR marks the first use of biometrics by a major rental car company, and the first time CLEAR’s trusted identity platform is enabling members to verify their identity using their face instead of showing a physical ID.

The first Hertz Fast Lane powered by CLEAR is now available at the Hartsfield–Jackson Atlanta International Airport (ATL), offering renters unmatched speed and security so they can enjoy more time doing what they love. Throughout 2019, Hertz Fast Lane powered by CLEAR will be rolled out to more than 40 additional Hertz locations, including some of the busiest U.S. airports such as Los Angeles International Airport (LAX), John F. Kennedy International Airport (JFK) and San Francisco International Airport (SFO), among others.

“We’re excited to introduce Hertz Fast Lane Powered by CLEAR to get Hertz customers through the exit gate without the wait and on the road faster,” said Hertz CEO Kathryn V. Marinello. “By teaming with CLEAR, Hertz gets a partner with an expanding footprint and proven track record to help us innovate the car rental process, improve the customer experience and bring meaningful benefits to busy travelers.”

Marinello added, “This new innovation demonstrates our focus on enhancing the entire customer experience. In the last two years, we’ve upgraded our fleet with the cars people want to drive, launched our Ultimate Choice® model in the U.S. enabling customers to choose their preferred vehicle with no wait, and improved site operations to deliver great service consistently.”

The new offering further demonstrates Hertz’s and CLEAR’s deep commitment to investing in technology and services that enhance their members’ experience – and sets a new standard for frictionless travel.

“CLEAR believes that you are you, and we’re creating a future in which your fingerprints, eyes and face are your best and most secure ID,” said CLEAR CEO Caryn Seidman-Becker. “When our members travel, they enjoy greater speed and predictability at airports and sporting events, so they can focus more time doing what they love. Thanks to our new partnership with Hertz, they’ll spend less time at the exit gate and more time enjoying their destination.”

Use of Hertz Fast Lane powered by CLEAR is a new benefit for Hertz Gold Plus Rewards® program members, and membership in CLEAR is available at no additional cost when used in connection with this program. Members interested in upgrading their CLEAR membership to include airport security access, will receive preferred pricing based on their Hertz loyalty status. Travelers interested in learning more about the Hertz Fast Lane powered by CLEAR, or in becoming a Hertz Gold Plus Rewards® member, can visit www.hertz.com/clear.

About Hertz
The Hertz Corporation, a subsidiary of Hertz Global Holdings, Inc., operates the Hertz, Dollar, Thrifty and Firefly vehicle rental brands in approximately 10,200 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide rental companies, and the Hertz brand is one of the most recognized in the world. Product and service initiatives such as Hertz Gold Plus Rewards, Ultimate Choice, Carfirmations, Mobile Wi-Fi and unique vehicles offered through the Adrenaline, Dream, Green and Prestige Collections set Hertz apart from the competition. Additionally, The Hertz Corporation owns the vehicle leasing and fleet management leader Donlen, operates the Hertz 24/7 car sharing business in international markets, and sells vehicles through Hertz Car Sales. For more information about The Hertz Corporation, visit: https://www.hertz.com.

About CLEAR
CLEAR is transforming the way people live, work and travel. Today, CLEAR is powering a frictionless security experience in 40 U.S. airports and sports venues. When you are you, instead of something in your pocket, life is more frictionless, more secure and more predictable. CLEAR is trusted by millions of members and is certified as a Qualified Anti-Terrorism Technology by the U.S. Department of Homeland Security. After enrolling at any CLEAR location, members can begin using CLEAR Lanes immediately (https://www.clearme.com/where-we-are). For more information on CLEAR, visit http://www.clearme.com.

Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.

Hospitality Kiosks – What the Kiosk Can Do for Hotels and Restaurants

What The $1B Kiosk Industry Can Do For Hotels And Restaurants

News followup from Pymnts.com

What The $1B Kiosk Industry Can Do For Hotels And Restaurants

Kiosks aren’t just for selling tickets or providing customers with another way to order a meal. They can personalize the guest experience too.

“Our take on it is that we’re all different,” Bite CPO Steven Truong has said. “Our recognition and learning algorithm allows us to give each guest a different experience — and cater to their personal needs.”

Bite is far from alone in its quest to capitalize on the demand for kiosks. Overall, the kiosk market is booming and is projected to reach $1 billion by 2021.

And, between 2013 and 2016, the size of the U.S. interactive kiosk industry market grew at an average of 10.36 percent from $533.37 million to $716.97 million, according to the PYMNTS Kiosk & Retail Report. Here are five segments for the kiosk market — and how they help businesses function more efficiently.

— Food self-service kiosks made up 16 percent of the percentage participation in relation to the total market. For instance, McDonald’s is on its way to making “wait time zero” a reality, with kiosks playing a big role. Early statistics have shown a 20 percent higher average ticket being placed at the self-service kiosk versus the counter. And Panera made news when it decided to start using touchscreen order kiosks to solve crippling bottlenecks in its stores. The bakery chain is rolling out the technology along with simplified kitchen displays. Subway, too, is hoping that new technology, including touchscreen kiosks, can save it from a three-year sales slump before it has to close more stores.

 

Agilysys rGuest® Buy Self-Service Kiosk Solution

self-service kiosk hospitality

Agilysys, Inc. (Nasdaq:AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced the general availaiblity of self-service kiosk for hospitality.

Source: www.businesswire.com

New kiosk in hospitality market from Agilysys

Agilysys rGuest Buy 1506 low res

rGuest Buy, recently named a Champion in Info-Tech Research Group’s ‘Self-Service Kiosks Vendor Landscape’ report, is an enterprise-class self-service point-of-sale system that offers an intuitive customer-facing order and pay experience. Guests can choose and scan (or weigh) menu items, process payments (via credit card, gift card or payroll deduction) and print receipts using a simple interface. The platform-driven solution allows for easy deployment and management while improving order accuracy, increasing check size and enhancing guest satisfaction. Its architecture enables rich data integrations with applications delivered from Agilysys, its partners and customers.

Research shows that more than 90 percent of consumers — particularly millennials — expect self-service and mobile food and beverage solutions. With rGuest Buy, hospitality venues can leverage their existing InfoGenesis menus in order to serve guests 24/7 and increase revenue. Moreover, rGuest Buy processes credit cards throughrGuest Pay, the hospitality industry’s leading PCI-validated payment platform that integrates seamlessly with rGuest Buy to protect card data in transit, prevent card number theft, reject fraudulent cards and reduce improper chargebacks.

Hospitality Net – Cenium Launches FastTrack Kiosk with Mobile Interaction to Improve Guest Experience

Cenium-provider of Cenium Hospitality ERP all-in-one software to the hospitality industry, today announced implementation of Cenium FastTrack self-service kiosk and mobile interaction at two hotels within the Nordic Choice Hotel group already using the Cenium Hospitality ERP suite. The Comfort Express brand within Nordic Choice, caters to younger travelers who want simplicity and high tech options to optimize their travel experience. The Cenium solution offers convenient communication and check-

Source: www.hospitalitynet.org

Built on Microsoft Dynamics, this PMS also announced installation at MGM Grand in Chengdu