New blog entry with infographic listing 4 benefits including ADA Compliance, Patient Satisfaction, Cost Savings & Efficiencies, and Interoperability.
Source: www.olea.com
Olea always provides lots of datapoints and metrics and this healthcare kiosk benefits infographic continues that trend.
Since 2012, Panera Bread has been driving growth in their restaurants and have invested in tablet kiosks (which is part of their Panera 2.0 initiative) to increase their sales and customer experience.
Source: www.linkedin.com
Nice breakdown on the positive “consequences” of expanding customer choices (aka omnichanneling if I may). In Panera’s case the increased rate of return is what counts to investors (and the Board of Directors).
More ways to order mean more orders in this case right?
Smart technology consumer products are breaking the interactive retail barrier in creative, educational and experiential ways. Frank Mayer and Associates, Inc. sponsored a white paper, “Interactive retail opens the door to market growth”, delving into this topic and what to watch for in the coming year. An excerpt from the whitepaper: While more and more retailers offer experiential… Read More »
A speedy way to pay your speeding ticket When General Payment Systems, Inc. (GPSI) made the move into courthouse payment systems, they needed a compact solution that focused on a number of criteria including efficiency and reliability. The company found the perfect product thanks to an innovative cash recycler from Crane Payment Innovations. “We were moving into the court space and ultimately… Read More »
New KioWare kiosk software for Windows KioWare released version 8.5 of KioWare kiosk software for Windows with a ton of new features and enhancements. See press release online at KioWare site. James Kruper, President of KioWare notes, “system security should be reliable and easy to configure with a strong feature set for kiosk customization. This update of KioWare… Read More »
Wendy’s will make self-service ordering kiosks available to all of its franchises later this year as minimum wage hikes help market push labor costs.
Source: www.investors.com
6,000 plus restaurants getting selfservice kiosks. Adoption rests with the franchisees. Most have been raising prices. Most of minimum wage is phased in years from now and virtually unchanged in California.
Wendy’s President Todd Penegor said, “wage pressures have been manageable both because of falling commodity prices and better operating leverage due to an increase in customer counts. Still, the company is wary about both wage hikes and a possible recovery in commodity prices and is “working so hard to find efficiencies” so it can deliver “a new QSR experience but at traditional QSR prices.”
In addition to self-order kiosks, the company is also getting ready to move beyond the testing phase with labor-saving mobile ordering and mobile payment available systemwide by the end of the year. Yum Brands and McDonald’s already have mobile ordering apps.
TECA Kiosk Cooling & Heating makes a wide range of solid state thermoelectric cooling products, including air-conditioners, cold plates and liquid chillers.
Source: kioskindustry.org
New member TECA which makes thermoelectric cooling units. TECA split off from Borg a few years ago and makes a terrific kiosk cooling partner. When space is at a premium the normal condensing HVAC is not going to work and you have to go thermo. Their sizing calculator is outstanding.
Wireless Service OptConnect adds new month to month option announced in latest email. Now you can get 3G/4G connectivity for your kiosk or ATM or self service terminal for a very small investment. See OptiConnect member page for more info about OptiConnect. OptConnect Now Offering Month to Month View this email in your browser PostCounter: 22
Frank Mayer and Associates, Inc. announces the promotion of Danielle Nelson to Account Executive. Grafton, WI, June 27, 2016 – We are pleased to announce the appointment of Danielle Nelson as an Account Executive with Frank Mayer and Associates, Inc. Danielle’s background as a Sales Associates has given her experience working with brands and retailers to develop cohesive… Read More »
Picking a Self Service Provider To assist the industry Kiosk Industry Group publishes vendor neutral kiosk best practice studies. Thanks to our sponsors for making this possible. Olea Kiosk for custom and standard kiosks, KioWare with software for kiosks, KIOSK Information Systems, ARCA payment automation, PROVISIO kiosk software, Crane currency management, OptConnect with 3G/4G connectivity for kiosks & ATMs. and TurnKey Kiosks with… Read More »
June 15, 2016 – YORK, PA. BFit Gyms isn’t your everyday run-of- the-mill fitness center. Their members ‘refuse to be ordinary’, and enjoy the unique and innovative Fit Pass that allows family and friends to share the same pass. Stressing its ‘cool factor’, BFit has implemented easy-to- use kiosks that provide its tech-savvy self-service- minded members with access to membership… Read More »
Android Kiosk Software Adds Knox Support and advanced MDM functions KioWare has released a new version of KioWare for Android (Version 3.9) which moves KioWare significantly into the realm of MDM and adds new interactive digital signage features. The full press release is found here: http://www.kioware.com/news.aspx?nid=275 Highlighting the relevant points Adds some features specific to Samsung devices (via… Read More »
KioWare, Crane Payment and Olea team up in the cannabis market
Source: www.cpbj.com
KioWare is writing the software for the kiosk while California-based Olea Kiosks Inc. is designing and manufacturing the actual kiosk. Malvern-based Crane Payment Innovations is designing equipment for handling money inside the kiosk.
“I look at it like the kiosks that are coming into the fast food industry now,” said Frank Olea, CEO at Olea. “You place your order yourself on an electric board, and you take the receipt to the front counter where they hand you your food. That’s how it works.”
Read full article. It’s very good.
What’s more Natural than a Ticketing Kiosk? July 19, 2016 – YORK, PA. The Field Museum in Chicago takes pride in being one of the world’s largest natural history museums in the world. Their diverse array of permanent exhibitions and quality educational programs attract over 2 million visitors annually. The Field Museum is constantly looking for ways to enrich… Read More »
New opportunities continue to alter the kiosk industry landscape. By Laura Miller, Marketing Director KioWare Reprinted with permission from Kiosk Solutions magazine Issue #1. Introduction Interactive kiosks are not a new concept. In fact, companies have been deploying them for more than 35 years. Kiosks have long been a tool used primarily by large organisations with multiple locations,… Read More »
We are celebrating a big birthday! Analytical Design Solutions Inc is celebrating 25 years of business. With our roots in Engineering Consulting and Software Development, ADSI is proud to be a fixture in the York Tech Community and is excited to continue to excel in the kiosk software, interactive digital signage, and mobile device management arena. President and… Read More »
Retail kiosks — a good idea for retailers and a good idea for customers. Providing self-service option is rapidly becoming not an option.
Source: www.olea.com
New writeup by Olea on rationale and ROI for Retail Kiosks. Some of the advantages discussed include:
Good examples of kiosks like this are the ones in REI where you can look up extended stock and sizes, same thing for Cabela’s and also Kohls.
Jane is looking to grow up the marijuana industry.
Source: www.businessinsider.com
Kiosks are not inexpensive — between $2,495 and $3,495 a month, depending on the services. Foster says the ROI is proven over and over again.
OPSWAT – https://www.opswat.com Metadefender – https://www.opswat.com/products/metadefender In this video we show how to set up a new Metadefender kios
Source: www.youtube.com
Nice video on kiosk unbox and start up. The kiosk is designed and made by Olea.
Casino Kiosks for Loyalty and Ticketing Casino operators are gambling that new kiosk functions will help them provide top-notch customer service to help them cater to existing customers and win new ones. 2021 Update By Editor — Casino kiosks historically are player point kiosks and player loyalty kiosks but more recently sports betting kiosks. The G2E trade show… Read More »
Have you ever been using a self-service kiosk and thought to yourself “that’s obviously not right?” Anyone who uses kiosks on a regular basis has at some point interacted with a kiosk that was less than professional. As a kiosk software company we’ve had the privilege of developing kiosk applications deployed across the US and I’ve compiled a list of signs …
Source: blog.kiosksimple.com
Eight big (and usual) “NOT THE BEST IDEA” implementations. Case studies in reverse can be useful. Avoid the usual errors *and assumptions.
Kiosk manufacturer SlabbKiosks has partnered with Ingenico Group to deploy EMV-enabled bill payment devices. SlabbKiosks will integrate Ingenico’s payment system into its kiosks.
Source: www.mobilepaymentstoday.com
McDonald’s is simply responding to competition from other chains that have offered “enhanced burgers,” said Hilda Fahey, a company representative who was in Simcoe to help with the changeover to the new services at the Queensway East restaurant.
Source: www.simcoereformer.ca
“We have 35 different people we didn’t have before,” Maskell said on a Wednesday afternoon while preparing for an opening that night for the new services.
More people are needed in the kitchen, he explained, to service the customers out front.
Touchscreen Technology – A Primer on Various Types in Self-Service Nice infographic on touchscreen technology from SlabbKiosks. Thanks Kisha! slabbkiosks-touch-screen-technologies PostCounter: 20
ROOSEVELT, N.Y., Sept. 21, 2016 /PRNewswire/ — Parabit Adds Mobile NFC / Contactless EMV Access Control to secure ATM Lobbies with Overlay an
Source: www.prnewswire.com
Parabit has received commitments from 7 of the top 20 Commercial US Banks for 10,000 plus units over the next two to three years. Over the last 4 weeks 3 US Commercial Banks have upgraded their ACS-1E systems with MMR’s or installed MMR’s with our ACS-1E ATM Lobby Access Control System at over 400 ATM Lobby locations.
Pursuant Health’s national, in-store health kiosk network will begin connecting consumers to the American Diabetes Association’s Diabetes Risk Test.
Source: www.chaindrugreview.com
Pursuant Health said the ADA’s test, which helps build public awareness of the risks for type 2 diabetes, will be available through its more than 3,600 health kiosks in retail pharmacy locations, including such chains as Walmart and Safeway. Plans call for Pursuant’s kiosks to offer the test for three years, starting in November recognition of American Diabetes Month.
FOR IMMEDIATE RELEASE: Las Vegas, October 17, 2016 – SlabbKiosks has announced yet another addition to its team. Ron Graves will assume the role of Account Manager as part of the company’s sales team, that saw the introduction of Rick Kobal earlier this year. “I believe the recent expansion of our sales team is a testament to the growing opportunities… Read More »
EMV Kiosk – FreedomPay EMV Processing October 19, 2016 – YORK, PA. pleased to announce the integration and certification of the FreedomPay EMV payment processing system. The FreedomPay solution offers EMV compliance using Ingenico’s iSelf Series of unattended devices with processors including Heartland, First Data, and Elavon. The FreedomPay integration joins a list of other payment solutions that… Read More »
The iSMP4 Companion, multi-bay docking station and universal tablet enclosure offer enhanced mobile use for the most demanding, fast-paced payment environments
Source: www.ingenico.com
From Money 20/20 in Vegas new mPos tablet iteration from Ingenico
Restaurants such as McDonald’s and Panera Bread are leading the charge toward automation in the quick-service food industry, which offers an important example of how the labor market is transforming.
Source: www.zdnet.com
Nice article by ZDNet. “The $15 per hour wage talks spooked a lot of fast food companies and forced them to look at ways to cut head count and augment labor costs,” said Frank Olea, CEO of Los Angeles-based kiosk manufacturer Olea Kiosks. “This technology has been available to restaurants for years, but price was high and labor was cheap. Now it’s getting to the spot where brands can see the ROI.”
EMV system compliance has taken longer than many expected due to the complexity of integrating certified hardware with software and processors. Part 1 in a two-part series explores why the transition has taken so long, especially in the unattended retail sector.
Source: www.kioskmarketplace.com
“It does seem like it could be going better on the deployment side,” said Frank Olea, CEO of Olea Kiosks Inc., a kiosk designer and manufacturer. He said the payment processors have to become familiar with EMV-compliant hardware, which takes time.
“The retailers all have to change to this technology, so there is a rush on equipment, and there’s a rush on certification,” said Paul Burden, director of software a Meridian Kiosk.
“EMV requires communication in both directions [between the processor and the chip card],” said Greg Burch, vice president of strategic development at payment equipment manufacturer Ingenico Group. “The complexities of that are much more than traditional magstripe.”
“It’s a more complicated integration,” agreed Rob Chilcoat, president of operations at UCP Inc., an EMV compliance consultant that assists companies with EMV migration. “Every link in the chain has to be certified.”
“These smart terminals actually package and encrypt the data before it ever leaves the device, which is a concept called point-to-point encryption,” Chilcoat said. “Combined with Derived Unique Key Per Transaction, that is what ultimately provides the security assurances to the merchants and the kiosk providers that their system won’t ever be the source of a significant breach of customer card data.”
Short demonstration of the capabilities of the Automated Cashier.
Source: youtu.be
great demo by Andrew. shows recycler by mei transacting via tablet over network.
By Ron Bowers, Senior Vice President of Business Development, Frank Mayer and Associates, Inc. November 2016 Reprinted from Frank Mayer and Associates, Inc blog Autumn is upon us! It’s time to pull out a sweater, light the fireplace, and relax with a good book. Along with the falling leaves and cooler temperatures comes the desire for comfort. So,… Read More »
New self-service solution designed to help casinos build loyalty programs, manage comps, increase ROI and more Olea Kiosks has released the Monte Carlo Gaming Kiosk, its latest self-service solution for the casino industry. The kiosk arrives at a critical time for the gaming industry. While the economy has improved and overall wagering is up, the spread of legalized gaming… Read More »
