Touchless Kiosk Contactless Kiosks Self-Service Technology

Last Updated on May 2, 2026 by Craig Allen Keefner

Touchless Kiosks

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Touchless Kiosks

From the Paciello Group , a Vispero company and Laura Miller – Jul2020 — A post-COVID world has accelerated the adoption of a variety of technologies that provide customers and users with a contactless self-service experience. For example, contactless purchasing – historically used to describe the ability to pay via options such as Google Pay or Apple Pay – enables a user to wave a card or phone in front of a reader without touching it to complete the transaction. More broadly, though, contactless means providing a completely touchless self-service experience through the use of voice, biometrics, or other technologies.

Why are we talking about contactless kiosks?

A fully contactless kiosk doesn’t require a user to touch the screen or input devices to interact. In an effort to reduce the transmission of COVID-19, kiosks have seen a bit of pushback as spreading germs and bacteria when multiple users interact with the kiosk without cleanings in between. Even with the concerns about surface transmission, kiosks are still a better option than person to person interaction, protecting both users and employees from contracting COVID-19.

Touchless Technology Enables a contactless kiosk or touchless kiosk experience

There are a variety of technologies that can be employed to allow users to limit or eliminate their physical contact with a kiosk. Note that kiosks should offer multiple accommodations to allow for various types of disabilities – a contactless kiosk that requires only gestures is useless to someone who cannot move their arms.

Read full article From the PacielloGroup and Laura Miller – Jul2020 for list and details on the Touchless technology options.

Another useful reference is here onsite and is the Touchless News page.

More Contactless Touchless Kiosk Information

Contactless Touchless Kiosk Video Examples