Category Archives: Fast Casual

Press Release — Kiosk Association Sponsors MUFSO Session

Kiosk Association Sponsors MUFSO Paul Brown, Inspire Brands Innovation Session Press Release on Business Wire October 19, 2020 01:06 PM Eastern Daylight Time WESTMINSTER, Colo.–(BUSINESS WIRE)–Tomorrow, Tuesday the 20th at 3:30 pm EDT, the CEO of Inspire Brands Paul Brown speaks on innovation and lessons from Arby’s, Jimmy John’s, Sonic, and other Inspire Brands companies. The Kiosk Association… Read More »

Italian Place Raises Revenue Using Portable Kiosks

Portable Kiosks From QSR Industry News May 2020 Excerpt:  The Italian Place, “THE” destination for fresh, delicious and authentic Italian favorites, is sharing lessons learned during COVID-19 – including its strategy to leverage self-serve kiosks to streamline its ordering process, maintain consistency and enhance convenience and safety for customers. Although The Italian Place is an emerging concept at… Read More »

Bite Says Face-Recognizing Kiosks Improve Customer Experience

That’s a belief driving the startup Bite, which creates facial recognition kiosks for quick service restaurants (QSRs). Using a combination of iPads, proprietary software and machine learning, Bite’s tablet kiosks can recognize your face to unlock loyalty programs, bring up food preferences and provide opportunities for restaurants to upsell.

Source: thespoon.tech

Jack in the Box CEO, Leonard Comma, made news this week when he said “it just made sense” for his fast-food chain to consider switching from human cashiers to machines. To be sure, there are big societal implications if every restaurant made such a shift, but what if automated kiosks provide a better customer experience?

Taco Bell Kiosk

First digital dine-in kiosk from Taco Bell.

Source: www.behance.net

To illustrate the long cycle of development to deployment, consider this “post examination” of Taco Bell self-order kiosk UX from January 2014.  Last week TB pushed out a bit of news that it actually may be actually going to do it.  I wonder if the original engineers are even there…More likely they rewrote  using this as style model.