Category Archives: Members KMA

Member of The Kiosk Industry Group which acts as the professional news and marketing website for the kiosk and self-service industry. We are funded by those companies for the benefit of developers, resources and client companies interested in self-service, kiosks, thin or internet terminals and POS systems.

Shopping Mall Kiosks – In The Wild

Credit to Insight Touch Nice enclosure wrap for the self-service stations in the mall. Well lighted and transactions queued visually. Quote from Rachel at Insight:  21.5-inch Touch AIO computers are used in shopping mall self-service terminals, 1920X1080DPI LCD, 10-point PCAP touch, Intel CPU supports Windows 10 OS, looks awesome! More Information In the Wild – Simon Outlet Mall… Read More »

Perspectives on Unattended Self-Service

Here is a chronology of Perspectives on Self-Service. These represent the personal view of our editor-in-chief and only opinion and examination of potential situations and outcomes. July — Kiosk manufacturer news – Samsung announced that they are selling a kiosk now.  We knew they sold menu boards and digital menus, and digital signage for that matter.  We have two writeups. One… Read More »

Custom Touch Screen Manufacturer – Member Brochure

Custom Touch Screen Manufacturer TDS TOUCH Editors Note:  We have direct experience using TDS Touch and found them to be very reliable, very cost-effective and many are designed as drop-in replacement for premium EloTouch Based in Silicon valley Since 2003 Our Touch Screen Solution Products Touch display solution manufacturer providing complete customized touchscreen solutions from 10“- 55” for… Read More »

PCI Kiosk Compliance Tips for COVID and Small Merchants by PCI SSC

Kiosk PCI Compliance Tips from PCI SSC July 2021 Update — See the updated KMA PCI EMV Credit Card Reader Update – includes a preview of v6 devices from Ingenico. We also have finalized 30×10 matrix of POS devices and specific capabilities and features. From PCI SSC –  The COVID-19 pandemic is quickly changing how many small merchants accept… Read More »

New Digital Signage Solution with the Universal Landscape/Portrait Kiosk

Digital Signage Solution Portrait or Landscape Universal We are happy to present the latest addition to our lineup of digital signage display solutions, the Landscape/Portrait Kiosk! This unique solution combines the elegance of Peerless-AV’s indoor kiosks, with added functionality to support most 15″, 22″, or 32″ digital signage displays in either landscape or portrait orientation. From entertaining to wayfinding,… Read More »

Digital Signage – Peerless-AV® Adds to Universal Projector Mount Line with new Heavy Duty Models

New projector mounts feature higher load rating and enhanced flexibility for mounting heavier laser projectors AURORA, Ill. – October 16, 2018 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, today announced the addition of two new Heavy Duty Universal Projector Mounts (PJR125 and PJR125-POR) to the brand’s award-winning range… Read More »

Unattended Card Payments next generation AMP 6500 EMV Android Smart terminal

AMP 6500 EMV Android Smart terminal We are excited to be working with AMP and adding the state of the art 6500 Android self-service device to our portfolio of products.” — Robert Chilcoat   A Weatherproof Android solution to drive clean & contactless unattended payments LAS VEGAS, NV, UNITED STATES, October 2020  — UCP Inc., a leading distributor… Read More »

Speech Command Hardware for Self-Service by Storm Interface Announced

Storm-Interface News Link – Self Service Terminals with voice recording, voice recognition or speech command features are now deployed in public locations. However, this has raised concerns about privacy and led to calls for the government to review privacy regulations. The presence of any active (recording) microphone must be immediately obvious to anyone within recording range. It may… Read More »

QSR by Pyramid Computer and Intel Showcase

  Learn about efficiency and convenience in the QSR industry by Intel Corporation with self-service kiosks by Pyramid Computer GmbH showcasing technology frontrunner Hesburger. Blog Link  Kiosks: automatic for the people 05-Feb-2021 By BigHospitality Self-Self-serve kiosks have become a regular sight in fast QSR operations as restaurant groups awaken to their benefits – and the Coronavirus pandemic has only served to expedite their uptake… Read More »

Panera Kiosks Keep Their Cool – iPad Kiosks Are Still a Thing…

This may be a smartphone age, but our lives are becoming a series of kiosk stops, from ATMs and supermarket checkouts to airlines and gas stations. And now, increasingly, there’s the fast-food kiosk. Kiosks have one main purpose: to save time. And an industry that dubs itself “quick service” has zero choice but to pay serious attention to any device that espouses to shave seconds—if not minutes—off each order. That might explain why such familiar names as McDonald’s and Panera Bread are spending millions of dollars to roll out touch-screen kiosks in stores.

Source: www.qsrmagazine.com

For Panera, it’s all about giving consumers digital ordering choices.

 

Then there’s that 500-pound gorilla in the room: Aren’t kiosks really about cutting back on labor costs? “How much labor can we remove from the service package until customers finally decide that self service means no service?” Muller asks.

 

Hurst insists this is not at all the case at Panera. In fact, he says, Panera locations that have kiosks typically spend more on labor costs than those without them.

On the whole, customers mostly love touch-screen kiosks, Hurst says, adding that “the kiosk is basically an iPad.”

 

Which is why Millennials, in particular, can’t keep their mitts off of them. “Kiosks are a way for us to be even more isolated from random human contact,” Muller says.

Kiosk Manufacturer Association Joins PCI SSC as Participating Organization

BusinessWire — Westminster, CO, April 28, 2020 — The Kiosk Manufacturer Association (KMA), an organization focused on self-service, announced today that it has joined the PCI Security Standards Council (PCI SSC) as a new Participating Organization. KMA will work with the PCI SSC to help secure payment data worldwide through the ongoing development and adoption of the PCI… Read More »

Opinion – Face Recognition and Covid Funding China

Face Recognition, Temperature Kiosks and COVID funding Article on Wired Nov2020 Intro Wired did an investigation into kiosks (well, temperature tablets…) and has determined schools are purchasing thermal cameras that include facial recognition technology. Ok. We can live with that… Technically most all of the schools have been purchasing infrared sensor-based tablets. They are not thermal cameras (e.g.… Read More »

Press Release – TECA Cooling Units for Kiosks

Press Release – TECA Kiosk Cooling Units Chicago, March 9, 2017 – Cooling Units Ideal for Kiosk and OEM Kiosk components require specific temperature ranges for reliable, optimal performance.  Although any TECA air conditioner can be installed in a kiosk, TECA now offers a complete line of thermoelectric air conditioners designed specifically for kiosk and OEM applications. The product line… Read More »

Temperature Screening – HIKVision Forehead Screening + Six Flags

From IPVM – Hikvision Alleges Forehead Only Fever Screening is Smart; It’s Actually Dangerous This Hikvision blog post declares they “Provide Safe, Accurate” screening and that it is ‘smart’ because it ‘only screens forehead skin surface’. Read full post on IPVM Related News on Safety Protocols SixFlags video on new safety protocols including temperature screening. Screening Protocols Conduct Non-Invasive… Read More »

Customer Loyalty Programs Kiosks and Repeat Customers 

Find out how Customer Loyalty Kiosks are helping businesses across a wide range of industries to build a growing base of repeat customers.

Source: www.olea.com

New blog entry on Customer Loyalty.  One major metropolitan art museum saw a 376 percent increase in membership after they launched a multi-channel loyalty program that utilized loyalty kiosks, email marketing and an interactive mobile phone experience. 

Outdoor Displays – Mimo New High Bright 21

Outdoor Kiosk Displays by Mimo Launched MAR 31, 2020 POSTED BY: DAVID ANDERSON We’re thrilled to officially launch our 21.5” Outdoor Display, the first Mimo Monitors screen to be designed for optimum outdoor performance. Durable, reliable, and vibrant, this screen can handle almost any temperature (ranging from -20 to 122 degrees Fahrenheit), any lighting, and is IP65 rated… Read More »

Peerless-AV® Launch of New SmartSpace Kiosk

Newest product is built to withstand life in other galaxies and inform intergalactic locals AURORA, Ill. – April 1, 2020 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is pleased to announce the introduction of the new SmartSpace product line with the launch of the New SmartSpace Kiosk. The new customized SmartSpace… Read More »

MURTEC 2020 Preview

MURTEC QSR Conference March 2020 In 2020, restaurant technology is coming in hot. Unprecedented consumer empowerment is redefining food service: delivery, privacy, personalization, alternative payments, artificial intelligence; stir in new ways to streamline the back of the house, and it’s a full-on innovation inferno. That’s why at MURTEC 2020 we’re giving restaurants an innovation heatmap. The agenda is… Read More »

MIMO Monitors Newsletter January 2020

Mimo Monitors: January 2020 We’re kicking off the new year with many exciting  things ahead! With new product launches on the horizon, and Integrated Systems Europe around the corner we can’t wait to see what 2020 has in store. Catch Up With Mimo Monitors Make An Appointment to Stop by Our Booth (#8-E450) At Integrated Systems Europe (ISE)  This… Read More »

Radius Networks and Evoke Partner to Provide In-Store and Curbside

By integrating Evoke’s digital kiosks with Radius Networks’ customer location technologies, businesses can dramatically improve both the in-store and curbside experiences for customers and employees. Radius Networks and Evoke Partnership Washington, DC — Radius Networks, a leading provider for location services, and Evoke, an interactive digital technology provider, announced a partnership to help businesses across Europe provide innovative… Read More »

White Paper — Quality Matters

As self-service technology has continued to develop and evolve over the years, so has its demand and the ways in which it’s produced. As this transition has occurred, some manufacturers have opted to forego quality in order to increase their output quantity. What many forget or fail to understand, however, is that the two—quality and quantity—do not have… Read More »

Touchscreens – TDS Adds New “38” Line of PCap Touchscreens

TDSTOUCH-38 series, with sizes ranging from 10.1 to 55 inches, adopts widescreen HD LED LCD screen multipoint projected capacitive touch screen and terraced front frame structure, is an open frame touch display specially designed for KIOSK/ digital signage/ console and other self-service equipment to the integrator market. Cover treatment: Brightness customization offered a range from 500-1000 nits Providing… Read More »

Self-Order – Approach Video Showing How Unique Needs Met

Approach Video Showing How Unique Needs Met by Self-Service Kiosks GRAFTON, WI – Recently, Frank Mayer and Associates, Inc. released a promotional video for the company’s self-service kiosk Approach, featuring why the self-order kiosk is a simple solution for businesses seeking additional convenience for customers as well as new revenue opportunities. With multiple industries embracing the digital experience for… Read More »

Interactive Wayfinding Kiosks to Army’s largest medical institution

Brooke Army Medical Center (BAMC) Interactive Wayfinding Kiosks & Army’s largest medical institution With ten separate organizations and more than 350 potential hospital destinations, the team at Brooke Army Medical Center (BAMC) realized they needed an interactive wayfinding kiosk solution that could handle such a colossal undertaking.  More specifically, BAMC wanted a user-friendly touchscreen interaction with easy wheelchair… Read More »