Member of The Kiosk Industry Group which acts as the professional news and marketing website for the kiosk and self-service industry. We are funded by those companies for the benefit of developers, resources and client companies interested in self-service, kiosks, thin or internet terminals and POS systems.
Declaration of Independence Museum Kiosk Purpose: provide public interaction and access to Declaration of Independence via a museum kiosk and more specifically a multitouch table kiosk to let visitors sit and use. Client: Albert and Shirley Small Special Collections Application Development: Jim Gibson of Gibson Design Associates working closely with University of Virginia Librarian Robert Perkins Kiosk software: KioWare… Read More »
Since 2012, Panera Bread has been driving growth in their restaurants and have invested in tablet kiosks (which is part of their Panera 2.0 initiative) to increase their sales and customer experience.
Nice breakdown on the positive “consequences” of expanding customer choices (aka omnichanneling if I may). In Panera’s case the increased rate of return is what counts to investors (and the Board of Directors).
More ways to order mean more orders in this case right?
Smart technology consumer products are breaking the interactive retail barrier in creative, educational and experiential ways. Frank Mayer and Associates, Inc. sponsored a white paper, “Interactive retail opens the door to market growth”, delving into this topic and what to watch for in the coming year. An excerpt from the whitepaper: While more and more retailers offer experiential… Read More »
A speedy way to pay your speeding ticket When General Payment Systems, Inc. (GPSI) made the move into courthouse payment systems, they needed a compact solution that focused on a number of criteria including efficiency and reliability. The company found the perfect product thanks to an innovative cash recycler from Crane Payment Innovations. “We were moving into the court space and ultimately… Read More »
6,000 plus restaurants getting selfservice kiosks. Adoption rests with the franchisees. Most have been raising prices. Most of minimum wage is phased in years from now and virtually unchanged in California.
New York went from 9.00 to 10.50 (on way to 15)
CA went to $10 this from $9.00
Company owned Wendy stores number is 5% of total stores.
Wage inflation seen at company stores is 5%
More customers hit bottom line at 3.6% same store sales increase for last quarter
Wendy’s President Todd Penegor said, “wage pressures have been manageable both because of falling commodity prices and better operating leverage due to an increase in customer counts. Still, the company is wary about both wage hikes and a possible recovery in commodity prices and is “working so hard to find efficiencies” so it can deliver “a new QSR experience but at traditional QSR prices.”
In addition to self-order kiosks, the company is also getting ready to move beyond the testing phase with labor-saving mobile ordering and mobile payment available systemwide by the end of the year. Yum Brands and McDonald’s already have mobile ordering apps.
TECA Kiosk Cooling & Heating makes a wide range of solid state thermoelectric cooling products, including air-conditioners, cold plates and liquid chillers.
New member TECA which makes thermoelectric cooling units. TECA split off from Borg a few years ago and makes a terrific kiosk cooling partner. When space is at a premium the normal condensing HVAC is not going to work and you have to go thermo. Their sizing calculator is outstanding.
Wireless Service OptConnect adds new month to month option announced in latest email. Now you can get 3G/4G connectivity for your kiosk or ATM or self service terminal for a very small investment. See OptiConnect member page for more info about OptiConnect. OptConnect Now Offering Month to Month View this email in your browser Posts2025: 2,546
Frank Mayer and Associates, Inc. announces the promotion of Danielle Nelson to Account Executive. Grafton, WI, June 27, 2016 – We are pleased to announce the appointment of Danielle Nelson as an Account Executive with Frank Mayer and Associates, Inc. Danielle’s background as a Sales Associates has given her experience working with brands and retailers to develop cohesive… Read More »
Picking a Self Service Provider To assist the industry Kiosk Industry Group publishes vendor neutral kiosk best practice studies. Thanks to our sponsors for making this possible. Olea Kiosk for custom and standard kiosks, KioWare with software for kiosks, KIOSK Information Systems, ARCA payment automation, PROVISIO kiosk software, Crane currency management, OptConnect with 3G/4G connectivity for kiosks & ATMs. and TurnKey Kiosks with… Read More »
Android Kiosk Software Adds Knox Support and advanced MDM functions KioWare has released a new version of KioWare for Android (Version 3.9) which moves KioWare significantly into the realm of MDM and adds new interactive digital signage features. The full press release is found here: http://www.sitekiosk.com/news.aspx?nid=275 Highlighting the relevant points Adds some features specific to Samsung devices (via… Read More »
KioWare is writing the software for the kiosk while California-based Olea Kiosks Inc. is designing and manufacturing the actual kiosk. Malvern-based Crane Payment Innovations is designing equipment for handling money inside the kiosk.
“I look at it like the kiosks that are coming into the fast food industry now,” said Frank Olea, CEO at Olea. “You place your order yourself on an electric board, and you take the receipt to the front counter where they hand you your food. That’s how it works.”
We are celebrating a big birthday! Analytical Design Solutions Inc is celebrating 25 years of business. With our roots in Engineering Consulting and Software Development, ADSI is proud to be a fixture in the York Tech Community and is excited to continue to excel in the kiosk software, interactive digital signage, and mobile device management arena. President and… Read More »
One of three kiosk models recently added to Slabb’s product line is being launched by Avanti Markets as an Executive Countertop option for their clients. | Virtual Strategy Magazine is an online publication devoted entirely to virtualization technologies. Source: www.virtual-strategy.com The X2S comes with a 15” LCD with Sound Acoustic Wave (SAW) touchscreen, a bill acceptor, swipe card… Read More »
Have you ever been using a self-service kiosk and thought to yourself “that’s obviously not right?” Anyone who uses kiosks on a regular basis has at some point interacted with a kiosk that was less than professional. As a kiosk software company we’ve had the privilege of developing kiosk applications deployed across the US and I’ve compiled a list of signs …
Kiosk manufacturer SlabbKiosks has partnered with Ingenico Group to deploy EMV-enabled bill payment devices. SlabbKiosks will integrate Ingenico’s payment system into its kiosks.
McDonald’s is simply responding to competition from other chains that have offered “enhanced burgers,” said Hilda Fahey, a company representative who was in Simcoe to help with the changeover to the new services at the Queensway East restaurant.
“We have 35 different people we didn’t have before,” Maskell said on a Wednesday afternoon while preparing for an opening that night for the new services.
More people are needed in the kitchen, he explained, to service the customers out front.
Touchscreen Technology – A Primer on Various Types in Self-Service Nice infographic on touchscreen technology from SlabbKiosks. Thanks Kisha! slabbkiosks-touch-screen-technologies Posts2025: 3,120
Pursuant Health said the ADA’s test, which helps build public awareness of the risks for type 2 diabetes, will be available through its more than 3,600 health kiosks in retail pharmacy locations, including such chains as Walmart and Safeway. Plans call for Pursuant’s kiosks to offer the test for three years, starting in November recognition of American Diabetes Month.
EMV Kiosk – FreedomPay EMV Processing October 19, 2016 – YORK, PA. pleased to announce the integration and certification of the FreedomPay EMV payment processing system. The FreedomPay solution offers EMV compliance using Ingenico’s iSelf Series of unattended devices with processors including Heartland, First Data, and Elavon. The FreedomPay integration joins a list of other payment solutions that… Read More »
The iSMP4 Companion, multi-bay docking station and universal tablet enclosure offer enhanced mobile use for the most demanding, fast-paced payment environments
Restaurants such as McDonald’s and Panera Bread are leading the charge toward automation in the quick-service food industry, which offers an important example of how the labor market is transforming.
Nice article by ZDNet. “The $15 per hour wage talks spooked a lot of fast food companies and forced them to look at ways to cut head count and augment labor costs,” said Frank Olea, CEO of Los Angeles-based kiosk manufacturer Olea Kiosks. “This technology has been available to restaurants for years, but price was high and labor was cheap. Now it’s getting to the spot where brands can see the ROI.”
EMV system compliance has taken longer than many expected due to the complexity of integrating certified hardware with software and processors. Part 1 in a two-part series explores why the transition has taken so long, especially in the unattended retail sector.
“It does seem like it could be going better on the deployment side,” said Frank Olea, CEO of Olea Kiosks Inc., a kiosk designer and manufacturer. He said the payment processors have to become familiar with EMV-compliant hardware, which takes time.
“The retailers all have to change to this technology, so there is a rush on equipment, and there’s a rush on certification,” said Paul Burden, director of software a Meridian Kiosk.
“EMV requires communication in both directions [between the processor and the chip card],” said Greg Burch, vice president of strategic development at payment equipment manufacturer Ingenico Group. “The complexities of that are much more than traditional magstripe.”
“It’s a more complicated integration,” agreed Rob Chilcoat, president of operations at UCP Inc., an EMV compliance consultant that assists companies with EMV migration. “Every link in the chain has to be certified.”
“These smart terminals actually package and encrypt the data before it ever leaves the device, which is a concept called point-to-point encryption,” Chilcoat said. “Combined with Derived Unique Key Per Transaction, that is what ultimately provides the security assurances to the merchants and the kiosk providers that their system won’t ever be the source of a significant breach of customer card data.”
Olea Kiosks, a Los Angeles-based designer and manufacturer of kiosks for multiple industries, has released the Monte Carlo Gaming Kiosk, its latest self-service solution for the casino
A US patent has been issued on MT series accessories for engineering innovation for transforming a tablet into a pistol grip bar code reader, then an all-in-one POS. The MT series is ideal for line-busting, inventory management, mobile payment and customer engagement.
Global Kiosk Market 2017 : Slabb Kiosks, Olea Kiosks, DustShield (Phoenix Kiosk), NCR Corporation, Diebold, Meridian Kiosks, Fujitsu Tuesday, January 24th, 2017 – Industry Marketing Management A market study based on the Kiosk market across the globe, recently added to the repository of Market Research, is titled ‘Global Kiosk Market 2017’. The research report analyzes the historical as… Read More »
The kiosks, which resemble ATMs, will be expanded by the end of March to three more airports: Atlanta Hartsfield-Jackson International Airport, Minneapolis-St. Paul International Airport and LAX. Editor note: Kiosks are designed and made by Olea Kiosks.
Owen Chen, President and CEO at Posiflex Technology, Inc. comments, “Our agility has kept us ahead of the competition, and developed the new industry-changing technologies. From hybrid mobile POS solutions to the acquisition of KIOSK Information Systems, the leading expert in the market of interactive kiosks, Posiflex has built up the strongest product portfolio in the global POS market. We are pleased to be at EuroShop this year to demonstrate these newest solutions, which are built upon our 30+ years of experience in retail industry.”
Meridian Kiosks, the leading pioneer in self-service solutions, announces a new, innovative EV charging solution. “It’s something that Meridian has wanted to develop for quite a few years now, so we’re excited to finally introduce this addition to our product line,” said Chris Gilder, Meridian CEO. Meridian will showcase their new product at DSE in Las Vegas on… Read More »