Category Archives: Kiosk picks

Picks areย the most newsworthy of articles posts on the site.

Kiosk Industry is the news engine for the Kiosk Manufacturer Association or KMA which is a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). Kiosk Industry Association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks.

Temperature Screening – HIKVision Forehead Screening + Six Flags

From IPVM – Hikvision Alleges Forehead Only Fever Screening is Smart; It’s Actually Dangerous This Hikvision blog postย declares they “Provide Safe, Accurate” screening and that it is ‘smart’ because it ‘only screens forehead skin surface’. Read full post on IPVM Related News on Safety Protocols SixFlags video on new safety protocols including temperature screening. Screening Protocols Conduct Non-Invasiveโ€ฆ Read More »

Temperature Screening PSA – Six Flags Using Dahua For Outdoor Temperature Screening

Temperature Screening Dahua Six Flags New article from IPVM detailing violations of outdoor temperature screening. Excerpt: As Six Flags scrambled to reopen parks amid plummeting revenues caused by the pandemic, it deployed Dahua fever cameras outdoors that violateย FDA guidelines, creating a false sense of security and increasing risk to guests. Despite that, Six Flags marketed Dahua devices asโ€ฆ Read More »

Temperature Kiosk – Explanation of FDA Non-Enforcement Letter

With regard to the FDA, they issued a statement in April 2020 that they โ€œdonโ€™t intend to objectโ€ย to those selling such cameras without FDA 510(k) clearance and the reason why: https://ipvm.com/reports/fda-new Many of the approved manufacturers (14) are at a disadvantage in the near term. For reference here is the actual FDA Enforcement Letter dated April 20. FDAโ€ฆ Read More »

Temperature Kiosk Tablet Tested and Scored

New report by IPVM issued on 9/22 testing the BEMs brand of temperature scanning tablets. Guangzhou Bems (brand Benshi) is the manufacturer behind temperature terminals relabeled by over a dozen Western companies. But how well do they really work? The testing company bought and tested Bems temperature measurement tablet, examining the following: How often did it miss elevatedโ€ฆ Read More »

Web Accessibility – WCAG 3.0 Working Draft Released by W3C

WCAG 3.0 Working Draft Released by W3C Editors Note — With the non-negotiable requirements for web access for customers to order, the “website” has taken on even more importance and is now a critical component of company success. Getting sued for a lack of accessibility is not one of the outcomes you want.ย  Complicate matters with which platformโ€ฆ Read More »

PCI Compliance for Unattended Self-Service Kiosks Announcements

PCI Compliance for self service kiosks announcement on PRNewswire WESTMINSTER, Colo.,ย Dec. 15, 2020ย /PRNewswire/ —ย The Kiosk Manufacturer Association (KMA), the leading unattended self-service kiosk association established in 1995, today announced the launch of new initiatives in the PCI Compliance space for unattended self-service kiosks. Those initiatives include providing content for the PCI Perspectives Blog, creating a SIG or Specialโ€ฆ Read More »

Opinion – Chinese Software – The New Danger?

For the longest time American industry has had a very contradictory relationship with Asia. Back in the late 70s, we had our own experience with semiconductors (RAM) and Japan and American manufacturers. Needing to collect more seismic data do we purchase 100 devices from a US company or do we purchase 1000 devices from Japan?ย  The outcome wasโ€ฆ Read More »

McDonalds Project Ray _ Landini Associates Creating Cool McD

Very nice exposition of McDonalds project by Steve Lister. This was a project to make McDonalds cool again. From LinkedIn post we saw — So what was the idea of the project? – The complete reinvention of the worldโ€™s largest Fast Food Chain, including master-planning, architecture and interior design, brand positioning, graphics, packaging, uniforms and global design standardsโ€ฆ Read More »

Customer Loyalty Programs Kiosks and Repeat Customersย 

Find out how Customer Loyalty Kiosks are helping businesses across a wide range of industries to build a growing base of repeat customers.

Source: www.olea.com

New blog entry on Customer Loyalty.  One major metropolitan art museum saw a 376 percent increase in membership after they launched a multi-channel loyalty program that utilized loyalty kiosks, email marketing and an interactive mobile phone experience. 

Large Format IR & PCap Touchscreen Cleaning Recommendations

IR and PCap Touch Screen Cleaning Recommendations TSITouch is a major provider of touchscreen overlays for large format touchscreens. 55″ is arguably the most popular but larger and smaller are both major markets. We checked with TSI to see what they say. Most screens, independent of if they have touch, protective, or raw OEM panels are not sealedโ€ฆ Read More »

Outdoor Displays – Mimo New High Bright 21

Outdoor Kiosk Displays by Mimo Launched MAR 31, 2020 POSTED BY: DAVID ANDERSON Weโ€™re thrilled to officially launch our 21.5โ€ Outdoor Display, the first Mimo Monitors screen to be designed for optimum outdoor performance. Durable, reliable, and vibrant, this screen can handle almost any temperature (ranging from -20 to 122 degrees Fahrenheit), any lighting, and is IP65 ratedโ€ฆ Read More »

Peerless-AVยฎ Launch of New SmartSpace Kiosk

Newest product is built to withstand life in other galaxies and inform intergalactic locals AURORA, Ill. โ€“ April 1, 2020ย –ย Peerless-AVยฎ, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is pleased to announce the introduction of the new SmartSpace product line with the launch of the Newย SmartSpace Kiosk. The new customized SmartSpaceโ€ฆ Read More »

ATMIA Statement on Coronavirus- ATM Effect

Statement by Mike Lee, CEO of ATMIA, issues statement regarding ATMs and recent coronavirus. Marc 13, 2020 New Coronavirus Health Crisis โ€“ Separating Fact from Fiction A Statement by the ATM Industry Association for Immediate Global Release Panic reactions are happening across the world as the new corona virus, for which there isnโ€™t yet human immunity, spreads. Weโ€ฆ Read More »

MURTEC 2020 Preview

MURTEC QSR Conference March 2020 In 2020, restaurant technology is coming in hot. Unprecedented consumer empowerment is redefining food service: delivery, privacy, personalization, alternative payments, artificial intelligence; stir in new ways to streamline the back of the house, and itโ€™s a full-on innovation inferno. Thatโ€™s why at MURTEC 2020 weโ€™re giving restaurants an innovation heatmap. The agenda isโ€ฆ Read More »

Charter Sponsor Series Review – Olea Kiosks

We update and refresh our Charter Sponsors content and one of our original Charter Sponsors is Olea Kiosks.ย  Their original charter sponsor page was done many years ago and today we updated it (several http links instead of https e.g.). In the years since Olea joined Kiosk Industry it has grown into arguably the largest privately-held US kioskโ€ฆ Read More »

MIMO Monitors Newsletter January 2020

Mimo Monitors: January 2020 We’re kicking off the new year with many excitingย  things ahead! With new product launches on the horizon, and Integrated Systems Europe around the corner we can’t wait to see what 2020 has in store. Catch Up With Mimo Monitors Make An Appointment to Stop by Our Booth (#8-E450)ย At Integrated Systems Europe (ISE)ย  Thisโ€ฆ Read More »

Kiosk Touchscreen Surface Treatments

Surface Treatment Touchscreens Sometimes it seems the last thing we put on a touchscreen is our finger. There are so many ways to customize a touchscreen and over the years they have continued to multiply. Whether its reflections, or vandals or privacy or what…There is always something new. Women with long fingernails are problematic. The only technology Iโ€ฆ Read More »

Radius Networks and Evoke Partner to Provide In-Store and Curbside

By integrating Evokeโ€™s digital kiosks with Radius Networksโ€™ customer location technologies, businesses can dramatically improve both the in-store and curbside experiences for customers and employees. Radius Networks and Evoke Partnership Washington, DC — Radius Networks, a leading provider for location services, and Evoke, an interactive digital technology provider, announced a partnership to help businesses across Europe provide innovativeโ€ฆ Read More »

Mimo Monitors and BrightSign Collaborate to Provide Their Top Five Tips for Digital Signage

Mimo Monitors and BrightSign, leading industry digital signage experts, share their best insights and strategies for maximizing digital signage to add value for the customer and cultivate engagement CHICAGO, ILโ€”April 2019โ€” Mimo Monitors (www.MimoMonitors.com), the experts in small touchscreen displays, joined forces with BrightSign, to share their top five tips and best practices for digital signage. Both industryโ€ฆ Read More »

Remembering the ADA legacy of President Bush

With the passing of the 41st president, itโ€™s worth remembering what may be his signatureย achievement. Richard Slawsky is an Educator and freelance writer, specializing in the digital signage and kiosk industries.Louisville, Kentucky Area The death of former president George H.W. Bush Nov. 30 at age 94 prompted a host of reminiscing inย the media. Bushโ€™s passing, many wrote, wasโ€ฆ Read More »

White Paper — Quality Matters

As self-service technology has continued to develop and evolve over the years, so has its demand and the ways in which itโ€™s produced. As this transition has occurred, some manufacturers have opted to forego quality in order to increase their output quantity. What many forget or fail to understand, however, is that the twoโ€”quality and quantityโ€”do not haveโ€ฆ Read More »

Touchscreens – TDS Adds New “38” Line of PCap Touchscreens

TDSTOUCH-38 series, with sizes ranging from 10.1 to 55 inches, adopts widescreen HD LED LCD screen multipoint projected capacitive touch screen and terraced front frame structure, is an open frame touch display specially designed for KIOSK/ digital signage/ console and other self-service equipment to the integrator market. Cover treatment๏ผš Brightness customization offered a range from 500-1000 nits Providingโ€ฆ Read More »

Whitepaper – Determining ROI for Merchandising Displays and Interactive Kiosks

Introduction A recent article from The Business Journals sums up a common retail challenge best when it states, โ€œSuccessful new product launches are not to be taken for granted.โ€ Thereโ€™s supporting research behind that declaration. A 2013 white paper published in the Journal of Product Innovation & Management cites a study done by the Product Development & Managementโ€ฆ Read More »

Peerless-AVยฎ Launches New Diamond Level of the Certified Installer Training Program

Designed for system integrators and installers, the new Diamond Level focuses on video wall mounting systems for direct view LED displays AURORA, Ill. โ€“ November 14, 2018 โ€“ Peerless-AVยฎ, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is pleased to announce the launch of the newest level of its Certified Installerโ€ฆ Read More »

So Which is Better for Visitor Registration? The iPad or the Android…

Originally published by Greetly atย https://www.greetly.com/blog/android-ipad-receptionist“. iPad or Android — Which Should You Use for Your Visitor Registration App? Posted byย Greetlyย on October 30, 2018 Thinking about implementing aย visitor registrationย app in your office? Prepare to be amazed by the efficiency. Anย Androidย orย iPad receptionistย does the work of several people, all for a fraction of the cost. Receiving your guests in style Real-timeโ€ฆ Read More »

Self-Order – Approach Video Showing How Unique Needs Met

Approach Video Showing How Unique Needs Metย by Self-Service Kiosks GRAFTON, WI โ€“ Recently, Frank Mayer and Associates, Inc. released a promotional video for the companyโ€™s self-service kiosk Approach, featuring why the self-order kiosk is a simple solution for businesses seeking additional convenience for customers as well as new revenue opportunities. With multiple industries embracing the digital experience forโ€ฆ Read More »

How Square Made Its Own iPad Replacement

Square has always made hardware, but its new Android-based tablet shows itโ€™s serious about controlling the payments experience.

Source: www.wired.com

Good article on how Square has taken charge of its hardware and utilized design principles based on dual-user employee-customer interface model.

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The 10" iPad that swiveled had too many shortcomings. Now it is a purpose-builtย Android at 13" and two screens.

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The result of the whole process was not a single tablet, but a two-in-one device. The Square Register is comprised of a 13-inch, anodized aluminum tablet, which is stamped and machined. It has an HD touchscreen display and, while itโ€™s attached to a stand, it was designed to look like itโ€™s hovering in space. The second, seven-inch tablet can either be docked in the back of the big tablet, or sit elsewhere on the counter, attached by micro-USB. This small tabletโ€™s display is Gorilla Glass, in case it gets dropped or knocked off the counter.

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The register is running on two Qualcomm Snapdragon 615 processors. And in a move that is indeed very Apple-y, Square has designed its own secure enclave, a co-processor for processing encrypted payment information. About a dozen employees at Square work on the silicon team.

Spring 2018 Trade Show Recap

Spring 2018 Trade Show Recap Key takeaways from recent industry trade shows by Frank Mayer and Associates, Inc. As trade show season starts winding down, we sat with Vice President of Business Development Joeย Holley, Account Executive Carl Maglio, and SVP of Business Development Ron Bowers to discuss theirย immediate takeaways from three recent spring shows: The M-PACT Show, GlobalShopโ€ฆ Read More »

Customer Interaction Management: Focus On It

MAY 1, 2018ย BYย THE WESTERN PA HEALTHCARE NEWS TEAM Customer Interaction opinion piece by Alex Bรคcker, Ph.D. By Alex Bรคcker, Ph.D. In the age of ubiquitous smartphones, AI-powered chatbots and 24/7 connectivity, effective customer interaction in the healthcare vertical is taking on a different form. Welcome to the age of Digital Customer Interaction Management. Virtual waitlists, flexible appointments, interactiveโ€ฆ Read More »

Interactive Wayfinding Kiosks to Armyโ€™s largest medical institution

Brooke Army Medical Center (BAMC) Interactive Wayfinding Kiosks & Armyโ€™s largest medical institution With ten separate organizations and more than 350 potential hospital destinations, the team at Brooke Army Medical Center (BAMC) realized they needed an interactive wayfinding kiosk solution that could handle such a colossal undertaking.ย  More specifically, BAMC wanted a user-friendly touchscreen interaction with easy wheelchairโ€ฆ Read More »