Countertop Kiosk for Restaurant Self-Order Selforder kiosks come in standup, countertop and wall-mount iterations. Frank Mayer countertop video More Information on SelfOrder Kiosks https://www.olea.com/qsr-food-ordering-kiosk/ RESTAURANTS & QSR Product Brief — Self-Order Kiosks by Star Micronics C-Store Kiosks – Self-Ordering Kiosks Deployed at CEFCO Order and Pay Fast Food – McDonalds Self-Order and More Posts 2025: 919
Reported in Retail Automation June 2021 McDonalds AI Drive-Thru Ordering Violates Privacy Laws in Illinois and now headed to Court From EatThisNotThat Jun2021 – Editors Note: You could see this coming given the test being run in Illinois which has some of the strictest privacy laws. In Brief: McDonalds testing AI-powered drive-thru ordering at 10 restaurants in Illinois Voice Analysis… Read More »
Kiosk Trade Show Events Update June 2021 The Kiosk Association is participating in two trade events. NRF Retail Converge Information NRF Retail Converge One conference. Multiple specialties. NRF Retail Converge is a virtual event that offers a deep exploration of multiple specialties within the retail industry. With over 160 sessions to choose from, you can tailor the entire event… Read More »
Self-Service Restaurant Kiosks Enhance Customer Experience Frank Mayer and Associates, Inc. and GRUBBRR team with The Chicken Shack on a self-service kiosk solution program for the restaurant chain’s multiple locations. In Brief 22 Locations (west of Mississippi) Line busting the cash register lines major benefit Increased ticket averages per customer Insight Frank Mayer has been expanding its unattended… Read More »
McDonalds Kiosks Andy Hermann • Guest Experience Leader at McDonald’s Bahnhofplatz Zürich | London School of Economics MSc | Andy meets Warhol The newest and most sustainable McDonald’s Restaurant in Switzerland is located in Hendschiken, Aargau. At this location, a real-world experience on new sustainable packaging as well as on other measures prior to the nationwide rollout is… Read More »
Full article on NRN May 2021 Technology Solving Restaurant Drive-Thru and Kitchen Modernization After focusing tech investments on off-premise, restaurants will look for solutions to raise convenience and lower cost of labor Highlights Modern Drive-Thru Ordering – dual drive-thru lanes alongside pickup lanes, and perhaps walkup pickup windows. At first glance, the multitude of options that elevate the… Read More »
Cali Express Flippy with Nvidia AI Updated August 31, 2025 — Flippy, the robotic kitchen assistant, and its maker Miso Robotics have both seen major advancements recently, with the latest Flippy robot launching in early 2025 and Miso Robotics partnering to scale installations and improve support for their automation products.restaurantbusinessonline+2 Flippy Robot Updates The next-generation Flippy Fry Station robot is… Read More »
McDonald’s 2024 Prototype (with listeners) Kiosk Voice response promises to add new interactivity for self-service devices how do kiosks help people with speech needs? When we think of interactive kiosks, what typically comes to mind is the touch-enabled displays that are a nearly ubiquitous component of today’s self-service devices. Trained in part by the tap, pinch and swipe… Read More »
Kiosk News from Kiosk Industry August 2024 FSTEC in September! Big news in amusement parks with Six Flags and Cedar. In January we hand out awards for Best of 2024/23. Submit yours today, it’s free. To submit an RFP or ask a question, email [email protected] or call 720-324-1837. Here is our calendar to schedule. EAA timelines update: June… Read More »
ACRELEC News from Around the World Very nice video of new Burger King drive-thru AI ordering and regional updates. Not surprising as it seems the most accomplished of all kiosk providers in the world is ACRELEC (and especially ACRELEC America). Acrelec just rebranded too. We actually awarded “Best of 2024” to two separate kiosk models (K27). Here is… Read More »
Digital Signage ADA Accessibility It is relatively rare to see digital signage ADA and accessibility talked about, much less demonstrated. We are guilty as well. I noticed we have no fixed category for “digital signage ADA”. We do now. Digital signage AI for sure but accessibility not. Our member 22Miles has a good infographic on ADA. At recent… Read More »
Request for Information Thanks for visiting and we are happy to help. Typically we distribute your request to all of the members and they will respond to you. Craig can respond personally if you prefer. [email protected] [email protected] You can text Craig at 720-324-1837 Top Ten Self-Service Products Our Members Provide Kiosk Enclosures – indoor, outdoor, standard, custom Kiosk… Read More »
Your Pie PPOS Review We decided last night to try and challenge our current pizza place with a new one, Your Pie. On the internet they all say best pizza ever in my area so I thought “Let’s See”. Ordering and paying are the real pains in the process. I always think about the ordering and the payment… Read More »
Voice AI Liability – Domino’s Sued Not all is smooth sailing in the world of Voice AI Chatbots for taking customer orders. Here is latest example. In another look — we went and tried out the latest Voice ordering system at our local Carl Jr’s. They tested it for awhile and then took it offline after all the… Read More »
Navigating Labor Challenges through Virtual Reception and Self-Service Kiosks Tech-driven staffing solutions, including virtual receptions and self-service kiosks, are providing innovative answers to the labor challenges faced by many industries. Learn how these technologies enhance operational efficiency, improve customer satisfaction, and offer cost-effective alternatives to traditional staffing models. Dive into our full article to explore the future of… Read More »
Restaurant Drive Thru Headsets Case Study Summary When The Human Bean needed a higher quality, cost-effective solution to improve communications at their current and future franchise locations, they turned to Panasonic Connect, the leaders in durability, to help better connect team members with customers – and each other. The Attune HD is the next generation, drive-thru communication system… Read More »
MURTEC 2024 Wrap We were fortunate to get a pass from Angela Diffly to send a reporter to MURTEC and get some pictures. We participate on the RTN Framework group (and you should too). In any case here are some pictures from MURTEC. MURTEC is THE restaurant technology networking event. Waiting line to apply for participation and not… Read More »
Robotic Restaurant and in this case Flippy July 2025 Update Flippy, the robotic kitchen assistant developed by Miso Robotics, has undergone significant changes since its high-profile debut. Initially introduced in 2017 as a burger-flipping robot at CaliBurger in Pasadena, Flippy faced operational challenges: it was temporarily taken offline after just a day because human staff couldn’t keep up… Read More »
Student Union Food Order Kiosks Nice writeup on student union restaurant kiosks. This is another project by Aramark working with Grubhub (using Elo kiosks and Ingenico POS devices.) Here is a summary: New kiosks and screens in the student union: The article reports on the recent installation of ordering kiosks and monitors in the Gertrude C. Ford Ole… Read More »
Toast POS — Better than Legacy POS? The latest analysis by Jordan Thaeler and Reforming Retail covering Toast POS – Bottomline — We’d estimate that at $20,000 a year a merchant could buy a competitive POS for three stores for every one store on Toast. This is very enticing to Toast’s competitors. But then again, Toast’s customers can’t add… Read More »
The Ingenico Newsletter #4 – TETRA, Android Solutions & Palm vein. Link on LinkedIn Welcome to the fourth edition of The Ingenico Newsletter. 2023 has been a busy year for Ingenico, today, we’ll have a look at what happened in the last months. We’ll talk about TETRA, Android Solutions and Palm vein. Make yourself comfortable to enjoy your… Read More »
NRF Foodservice Innovation Zone The Kiosk Association is an official sponsor for the upcoming Foodservice Innovation Zone being produced at NRF 2024. We are exhibiting in the main show at 1602 (entrance lower level). See our KMA logo on this page: Foodservice Innovation Zone | NRF 2024: Retail’s Big Show. We have a couple of free Full Conference passes if… Read More »
Facial Recognition Turning Retail On Its Face Very nice writeup on Retail and Restaurant on facial recognition by Thibaud Denolle of ACRELEC America. You can contact Thibaud at his LinkedIn or by email. Summary of Facial Biometrics in Retail Technology Overview: Facial biometrics uses AI for identity verification via facial features. Real-World Applications: Brands like Steak n’ Shake… Read More »
ACRELEC Deploys new kiosks at Wendy’s New deployment for Wendy’s by ACRELEC America We had talked with Wendys at NRF 2022 and they told us then they were very dissatisfied with their current provider reliability and the complete lack of remote monitoring. Cheap price becomes not so cheap when the kiosks run out of receipt paper and the… Read More »
New Europe Kiosk Partnership Overview – Irish-headquartered Ordú, a provider of advanced online ordering systems for the food service industry, today announces a new €1.5 million investment with global kiosk manufacturer Lazenby Group. Over the next three years, this collaboration is forecasted to generate €9 million in additional revenues for Ordú. It will facilitate the expansion of Ordú’s… Read More »
ADVANTECH Finalizes AURES Acquisition Introducing the “ADVANTECH-AURES” Brand to the Global Market TAIPEI, Taiwan – Oct 4th, 2024 – ADVANTECH (TWSE: 2395), a global leader in AIoT and artificial intelligence, announced today that it has finalized its acquisition on block shares of AURES Technologies SA, a French Company renowned for its POS and KIOSK Brands. On October 1st,… Read More »
A Critical Analysis of Shift4 Marketing Tactics See full article at Retail Systems — Nice quote — The bigger the payment bro, the grander the spoken lies to induce merchants into signing their absolutely trash payments agreement. Legacy payments companies (Worldpay, Global, Fiserv, Shift4) are the worst offenders. Payment Processors – Shift4 is really Shaft4? Thanks to Jordan… Read More »
LG InfoComm Awards Here is LG Link LG BRINGS HOME RECORD-SETTING 15 INFOCOMM 2024 AWARDS FOR PRODUCT INNOVATION Broad range of recognition across product categories and channels underscores LG’s ability to provide customers with impactful real-world solutions LINCOLNSHIRE, Ill.. July 1, 2024 –– LG Business Solutions received a fifteen awards for product innovation at InfoComm 2024, setting a record for… Read More »
Robotic Restaurant Flippy Article by Nancy Luna on CaliExpress — she had done a couple of nice articles (here is minimum wage) Notes One employee to prepare food Nice to see Datacap technology in place. PopID uses that. We have several articles on PopID Interesting use of different height kiosks though the wheelchair height kiosk looks inaccessible via… Read More »
McDonald’s Voice Order Video Nice video of prototype McDonalds Voice Order. Imagine 3 of these side by side in a NYC McDonalds. Ambient noise level in a restaurant can easily hit 80 db (Noisy Planet NIH). This prototype Kiosk ordering has 99% accuracy because a human is in the loop on every order… If interested in more info… Read More »
Market Data Research for McDonald’s and Other Restaurants Report on restaurant market research and kiosks worldwide by Dataos (RBR). Much better than the usual internet scrapes for the Indian datamarts like Research & Markets. They actually contacted us and we provided input on McDonald’s and Burger King. Wendy’s too. Other research conpanies do not canvas people so kudos… Read More »
Restaurant Accessibility Works for Customers and Business Nice point — An important first step for restaurants is to consider the ADA the baseline and the bare minimum, Knackstedt said. It may be a new way of thinking for some operators. But all operators, ultimately, have the same goal: to offer great hospitality to all. Here’s a summary of the key… Read More »
Exposing Olo Part 3: Dropping 40% of Olo’s Enterprise Value into Wisely From retailsystems — Both McDonalds and Five Guys Burgers and Fries compete on a daily basis to offer the public hamburgers and fries. In 2014, McDonald’s spent more than $988 million on advertising. Five Guys Burgers and Fries, in the same year, spent exactly $0. Continuing… Read More »
Self Service Kiosk Machine Industry News May 2024 WESTMINSTER, Colo., May 13, 2024 (APnews and PR Newswire)— This week the National Restaurant Association show in Chicago starts. Booth 5536 (near Square and Toast) will have 6 different demos from the Kiosk Manufacturer Association (KMA). See the Clover POS kiosk integrated with digital menus. Also a Square kiosk with… Read More »
Self Ordering Kiosk AI Assist Interested in AI for your self ordering kiosk? Then the new Clover POS kiosk by Nanonation (and Samsung) is a must read. Included is AI Tools Setup Guide pdf. These AI Enhancements will transform your ordering kiosk experience, from crafting enticing menu descriptions to attracting more users and providing the right upsell suggestions to… Read More »