Restaurant Accessibility Works for Customers and Business Nice point — An important first step for restaurants is to consider the ADA the baseline and the bare minimum, Knackstedt said. It may be a new way of thinking for some operators. But all operators, ultimately, have the same goal: to offer great hospitality to all. Here’s a summary of the key… Read More »
Are You Searching for a Cost-Efficient Kiosk for Self-Ordering with Complete Hardware Integration? Come see the Swift Kiosk at NRA in two weeks. Pyramid – best known for its diverse lineup of Self-Checkout/Self-Serve and Digital Signage solutions – is constantly striving for ‘what’s next’. It’s with that in mind that we are proud to announce our newest development: The POLYTOUCH SWIFT.… Read More »
Robots for Food Delivery in Restaurants It’s a good time with NRA coming up to review some of the robot servers that are “flooding” the market now. Recently a feature on CBSnews and California restaurant (see link below) Key players in this emerging market include Appetronix Inc, Euphotic Labs, Home Tech Innovation Inc, Hyper Food Robotics Ltd, Kitchen… Read More »
Self Ordering Kiosk AI Assist Interested in AI for your self ordering kiosk? Then the new Clover POS kiosk by Nanonation (and Samsung) is a must read. Included is AI Tools Setup Guide pdf. These AI Enhancements will transform your ordering kiosk experience, from crafting enticing menu descriptions to attracting more users and providing the right upsell suggestions to… Read More »
Outdoor Kiosk Solutions Introducing The Boulder Kiosk from Olea: A New Era LOS ANGELES, Calif., April 3, 2024 (SEND2PRESS NEWSWIRE) -– Olea Kiosks®, a visionary provider of self-service kiosk solutions, today announced its latest design, the Boulder Outdoor Kiosk. This new and innovative solution was created to address the growing number of outdoor self-service use cases such as… Read More »
Navigating Labor Challenges through Virtual Reception and Self-Service Kiosks Tech-driven staffing solutions, including virtual receptions and self-service kiosks, are providing innovative answers to the labor challenges faced by many industries. Learn how these technologies enhance operational efficiency, improve customer satisfaction, and offer cost-effective alternatives to traditional staffing models. Dive into our full article to explore the future of… Read More »
Parcel Lockers, Food Lockers Updated August 31, 2025 — Lockers for parcel pickup and vending dispensing are surging in popularity. Apartment complexes and more. Amazon is across the 7-Eleven chain. One of the new ideas are custom solar-powered pickup lockers for residential consumers. Porch pirates are just one factor. We took a look at the space recently. What… Read More »
Panasonic Connect Announces Stingray Kiosk and POS Terminals at Murtec From press release. Also there are pictures and photos from MURTEC 2024 on our Murtec Wrap Newark, N.J. | March 11, 2024 09:00 AM Eastern Daylight Time Panasonic Connect North America will showcase its restaurant technology solutions, including its newest Stingray® JS9900 Kiosk Series and JS988 Point-of-Sale (POS) Terminals,… Read More »
MURTEC 2024 Wrap We were fortunate to get a pass from Angela Diffly to send a reporter to MURTEC and get some pictures. We participate on the RTN Framework group (and you should too). In any case here are some pictures from MURTEC. MURTEC is THE restaurant technology networking event. Waiting line to apply for participation and not… Read More »
Voice AI Liability – Domino’s Sued Not all is smooth sailing in the world of Voice AI Chatbots for taking customer orders. Here is latest example. In another look — we went and tried out the latest Voice ordering system at our local Carl Jr’s. They tested it for awhile and then took it offline after all the… Read More »
Kiosk Self Order with Ordering Kiosk Every week another case study for a restaurant going self-order hits my desk. While monsters like Chick-Fil-A do a test delivery site and suck all the oxygen out of the media, another small to medium business takes advantage of self-service done right. Hero Boy Sandwich in Georgia Hero Boy Sandwich Co. in… Read More »
Your Pie PPOS Review We decided last night to try and challenge our current pizza place with a new one, Your Pie. On the internet they all say best pizza ever in my area so I thought “Let’s See”. Ordering and paying are the real pains in the process. I always think about the ordering and the payment… Read More »
In the Wild – New McDonald’s in Thornton Colorado Editors Note 12/17/2024: We have seen the “counterless” McDonalds but their latest “test” is ultra-small stores that have no inside dining, or drive thru and seem to be geared for pickup and delivery by services. Pickup lockers outside are standard. Story on QSR Magazine. Thanks to Sixteen-Nine for tip.… Read More »
Self Service Restaurants – What Do You Like? After a busy NRF 2024 show, I found myself with hours to wait at JFK airport. Needing a quick meal, I headed to a well-known burger chain. Instead of the usual counter, two tabletop kiosks were the only way to order. A line of 10-15 people stretched in front of… Read More »
Restaurant Drive Thru Headsets Case Study Summary When The Human Bean needed a higher quality, cost-effective solution to improve communications at their current and future franchise locations, they turned to Panasonic Connect, the leaders in durability, to help better connect team members with customers – and each other. The Attune HD is the next generation, drive-thru communication system… Read More »
Restaurant Kiosk ROI with Clover Kiosk POS Restaurant Kiosk ROI review of three different restaurant kiosk deployments and the return on investment numbers (and dollars) including cost savings. For full article and study click here. Summary Self-ordering kiosks in restaurants: This is a white paper that analyzes the financial benefits of using self-ordering kiosks in three different types… Read More »
Student Union Food Order Kiosks Nice writeup on student union restaurant kiosks. This is another project by Aramark working with Grubhub (using Elo kiosks and Ingenico POS devices.) Here is a summary: New kiosks and screens in the student union: The article reports on the recent installation of ordering kiosks and monitors in the Gertrude C. Ford Ole… Read More »
Robotic Restaurant and in this case Flippy July 2025 Update Flippy, the robotic kitchen assistant developed by Miso Robotics, has undergone significant changes since its high-profile debut. Initially introduced in 2017 as a burger-flipping robot at CaliBurger in Pasadena, Flippy faced operational challenges: it was temporarily taken offline after just a day because human staff couldn’t keep up… Read More »
Drive Thru Menu Board by Peerless-AV Case Study Contact Rachel Hinds for more information (rachel RHinds@peerless-av.com) Drive Thru Menu Board case study – Ordering coffee at BigFoot Java, a popular coffee chain in the Pacific Northwest, is now even more quick and convenient. ☕ Alongside EcoDigital Media, we created an elevated, digitized drive-thru experience by installing our Outdoor… Read More »
The Ingenico Newsletter #4 – TETRA, Android Solutions & Palm vein. Link on LinkedIn Welcome to the fourth edition of The Ingenico Newsletter. 2023 has been a busy year for Ingenico, today, we’ll have a look at what happened in the last months. We’ll talk about TETRA, Android Solutions and Palm vein. Make yourself comfortable to enjoy your… Read More »
Toast POS — Better than Legacy POS? The latest analysis by Jordan Thaeler and Reforming Retail covering Toast POS – Bottomline — We’d estimate that at $20,000 a year a merchant could buy a competitive POS for three stores for every one store on Toast. This is very enticing to Toast’s competitors. But then again, Toast’s customers can’t add… Read More »
Android Handheld Computers and Mobile POS Upcoming at NRF is the Elo booth which we plan on visiting to see the Android handheld and Mobile POS units. Here is specsheet for M60, About Mobile POS Mobile POS (point of sale) is a technology that allows merchants to accept payments using a smartphone or tablet device. Mobile POS can… Read More »
Cali Express Flippy with Nvidia AI Updated August 31, 2025 — Flippy, the robotic kitchen assistant, and its maker Miso Robotics have both seen major advancements recently, with the latest Flippy robot launching in early 2025 and Miso Robotics partnering to scale installations and improve support for their automation products.restaurantbusinessonline+2 Flippy Robot Updates The next-generation Flippy Fry Station robot is… Read More »
NRF Foodservice Innovation Zone The Kiosk Association is an official sponsor for the upcoming Foodservice Innovation Zone being produced at NRF 2024. We are exhibiting in the main show at 1602 (entrance lower level). See our KMA logo on this page: Foodservice Innovation Zone | NRF 2024: Retail’s Big Show. We have a couple of free Full Conference passes if… Read More »
Taco Bell Cantina Kiosks Design elements marry old Hollywood architecture with Taco Bell’s modern Cantina experience – now open on Hollywood Boulevard Editors Note: We are pretty sure the actual kiosks (seen in ABC video below) are by Elo. Elo does the NYC cantina.) IRVINE, Calif., Feb. 16, 2023 /PRNewswire/ — Roll out the purple carpet, as Taco Bell has opened its doors to… Read More »
POS Terminal & Point of Sale Terminal Companies The POS kiosk faces the customer. The POS terminal is generally employee-facing though double-sided is now facing customers. It is hardware and software. It is transactional but it can also be informational. Consider digital menus and messaging, for example, digital advertising and branding. Simply put — Point-of-sale (POS) systems are… Read More »
Self-Order Software Solutions Come to NRA booth 6576 in Chicago and see super-economical self-order station for restaurant Acquire Digital Restaurant Software Improve quick-service restaurant efficiencies with ordering software to place orders on the go. Easily synchronize content to menu displays for a complete digital experience. Website link Self-service and digital ordering is the way of the future for quick-service restaurants. As… Read More »
Restaurant Kiosk & Digital Signage & Vending Trade Show Are you looking for restaurant kiosk self-service technology? Here is our main NRA page and here is floorplan #8030 at NRA show — Order station kiosks, menu boards, digital signage, POS payment options including biometrics and facial, lockers for hot or cold, EV charging, outdoor drive thru menu boards,… Read More »
Robot Pizza Kiosks Basil Street Update June 2024 — raised 10M and now is gone Basil Street Pizza has a new deployment going into San Antonio (link to story). Here is the iteration that went in first here in Denver. Here is our in brief on that deployment In Brief Completely vended from machine Certifications in place (NSF… Read More »
Restaurant Growth Strategies August 2021 NRN Link — Join Chicken Salad Chick CEO Scott Deviney for an interactive Q&A session on how restaurant growth strategies are evolving and what factors make for a successful store opening in 2021 and beyond. Coming off years of steady expansion, Chicken Salad Chick is looking to maintain its growth trajectory as it… Read More »
Countertop Kiosk for Restaurant Self-Order Selforder kiosks come in standup, countertop and wall-mount iterations. Frank Mayer countertop video More Information on SelfOrder Kiosks https://www.olea.com/qsr-food-ordering-kiosk/ RESTAURANTS & QSR Product Brief — Self-Order Kiosks by Star Micronics C-Store Kiosks – Self-Ordering Kiosks Deployed at CEFCO Order and Pay Fast Food – McDonalds Self-Order and More Posts 2026: 3,519
Self-Service Restaurant Kiosks Enhance Customer Experience Frank Mayer and Associates, Inc. and GRUBBRR team with The Chicken Shack on a self-service kiosk solution program for the restaurant chain’s multiple locations. In Brief 22 Locations (west of Mississippi) Line busting the cash register lines major benefit Increased ticket averages per customer Insight Frank Mayer has been expanding its unattended… Read More »
Kiosk Trade Show Events Update June 2021 The Kiosk Association is participating in two trade events. NRF Retail Converge Information NRF Retail Converge One conference. Multiple specialties. NRF Retail Converge is a virtual event that offers a deep exploration of multiple specialties within the retail industry. With over 160 sessions to choose from, you can tailor the entire event… Read More »
Reported in Retail Automation June 2021 McDonalds AI Drive-Thru Ordering Violates Privacy Laws in Illinois and now headed to Court From EatThisNotThat Jun2021 – Editors Note: You could see this coming given the test being run in Illinois which has some of the strictest privacy laws. In Brief: McDonalds testing AI-powered drive-thru ordering at 10 restaurants in Illinois Voice Analysis… Read More »
McDonalds Kiosks Andy Hermann • Guest Experience Leader at McDonald’s Bahnhofplatz Zürich | London School of Economics MSc | Andy meets Warhol The newest and most sustainable McDonald’s Restaurant in Switzerland is located in Hendschiken, Aargau. At this location, a real-world experience on new sustainable packaging as well as on other measures prior to the nationwide rollout is… Read More »
