Monthly Archives: June 2021

Self-Service Avatar Kiosks for Government Facilities

Avatar Kiosk From BusinessNewsThisWeek Jun2021 Grafton, WI, June 17, 2021: ARS Connect, an A.I. technology company behind a first-of-its-kind customizable talking A.I. workforce platform, has partnered with Frank Mayer and Associates, Inc. to offer self-service kiosk solutions for courts, government facilities, and businesses. Municipal buildings and courthouses can utilize the innovative A.I. to answer frequent questions from visitors,… Read More »

Food Kiosk – Chicken Shack Deploys Order Kiosks

Self-Service Restaurant Kiosks Enhance Customer Experience Frank Mayer and Associates, Inc. and GRUBBRR team with The Chicken Shack on a self-service kiosk solution program for the restaurant chain’s multiple locations. In Brief 22 Locations (west of Mississippi) Line busting the cash register lines major benefit Increased ticket averages per customer Insight Frank Mayer has been expanding its unattended… Read More »

New Sponsor – Dolphin Computer Access SuperNova Kiosk Accessibility

Reference link for YourDolphin Make self-service kiosks accessible to people with visual impairments. Dolphin Computer Access When you welcome people who are blind or partially sighted to use your self-service kiosks, it’s a win for your customers and a win for your brand. Deliver a positive experience for all customers and make your self-service stations accessible with SuperNova Kiosks. More… Read More »

Press Release – Kiosk Association Exhibiting at Major Retail and Restaurant Events: NRF Retail Converge and NRN CREATE

From APNews June 2021 and PRNewswire DENVER, Colo., June 18, 2021 — The Unattended Self-Service and Kiosk Association is participating in two major upcoming events for Retail and Restaurants in the next week – NRF Retail Converge and CREATE by Nations Restaurant News. Learn from speakers such as CVS, Walgreens, Macys, Alibaba and others at Retail Converge. CREATE speakers include… Read More »

Kiosk Tradeshow Update – NRF Retail Converge and NRN CREATE

Kiosk Trade Show Events Update June 2021 The Kiosk Association is participating in two trade events. NRF Retail Converge Information NRF Retail Converge One conference. Multiple specialties. NRF Retail Converge is a virtual event that offers a deep exploration of multiple specialties within the retail industry. With over 160 sessions to choose from, you can tailor the entire event… Read More »

New Digital Signage Solution with the Universal Landscape/Portrait Kiosk

Digital Signage Solution Portrait or Landscape Universal We are happy to present the latest addition to our lineup of digital signage display solutions, the Landscape/Portrait Kiosk! This unique solution combines the elegance of Peerless-AV’s indoor kiosks, with added functionality to support most 15″, 22″, or 32″ digital signage displays in either landscape or portrait orientation. From entertaining to wayfinding,… Read More »

Legal News — McDonalds Sued for Improper Use of Biometric Data in Drive-Thru

Reported in Retail Automation June 2021 McDonalds AI Drive-Thru Ordering Violates Privacy Laws in Illinois and now headed to Court From EatThisNotThat Jun2021 – Editors Note:  You could see this coming given the test being run in Illinois which has some of the strictest privacy laws. In Brief: McDonalds testing AI-powered drive-thru ordering at 10 restaurants in Illinois Voice Analysis… Read More »

Legal Decisions

Legal Decisions Kiosks Digital Signage This page on legal actions in self-service and related is a running log with personal commentary on legal, privacy and patent situations which impact unattended self-service.  We keep track of legal news that affects the unattended self-service market.  These are typically legal suits brought against companies but also can be HIPAA violations of… Read More »

Assistive Technology For Kiosks and more

Assistive Technology for Self-Service Unattended Several of our sponsors and members are instrumental in ADA, Accessibility and Assistive Technology. Highlights Assistive Technology for Kiosks and More KioWare – built-in JAWS support for ready-made browser functionality. Also noTouch KioTouch Vispero – The world’s leading assistive technology provider for the visually impaired. Did you know Blindness and Low Vision impact… Read More »

DMV Now Kiosk — Motor vehicle kiosks offer more services

License Renewal Kiosk Article from Brookings Register June 2021 — PIERRE – Twenty new license renewal kiosks have been placed throughout South Dakota, now offering additional services. Previously, the DMV Now License Renewal Kiosks were fully automated motor vehicle registration renewal stations that dispensed only license renewal tags on the spot. Now, these kiosks are able to update… Read More »

McDonalds Restaurant Kiosks Deployed in Switzerland

McDonalds Kiosks Andy Hermann • Guest Experience Leader at McDonald’s Bahnhofplatz Zürich | London School of Economics MSc | Andy meets Warhol The newest and most sustainable McDonald’s Restaurant in Switzerland is located in Hendschiken, Aargau. At this location, a real-world experience on new sustainable packaging as well as on other measures prior to the nationwide rollout is… Read More »

Custom Touch Screen Manufacturer – Member Brochure

Custom Touch Screen Manufacturer TDS TOUCH Editors Note:  We have direct experience using TDS Touch and found them to be very reliable, very cost-effective and many are designed as drop-in replacement for premium EloTouch Based in Silicon valley Since 2003 Our Touch Screen Solution Products Touch display solution manufacturer providing complete customized touchscreen solutions from 10“- 55” for… Read More »

How To Use Self-Service to Enhance the Customer Experience

Self-Service Customer Experience Benefits New blog entry by Olea Kiosks Jun2021 Best Practices June 9, 2021 Consumer buying behaviors have evolved throughout recent years. Some of that is driven by technological advances, some by social and economic shifts, and some by consumers simply wanting more flexibility. Shortly after the pandemic started, people flocked to fast-food establishments because they… Read More »

Friday Wrapup – Self-Service News from News Roundup

Here is our wrap on news this week. News Items Digital Signs for Stadiums – Match Made in Heaven McDonalds AI Drive-Thru Ordering Violates Privacy Laws Nice article on why Casinos are going cashless How To Setup an Automat or Ghost Kitchen Explanation Latest iteration of British Telecom internet kiosk aka Smart City DOOH Display. Looks like they gave up on transactions. Street… Read More »

Perspectives on Unattended Self-Service

Here is a chronology of Perspectives on Self-Service. These represent the personal view of our editor-in-chief and only opinion and examination of potential situations and outcomes. July — Kiosk manufacturer news – Samsung announced that they are selling a kiosk now.  We knew they sold menu boards and digital menus, and digital signage for that matter.  We have two writeups. One… Read More »

What’s Next? Interviews with 22Miles and Panasonic from SCN

Digital Signage Solution Provider Interviews – Tomer Mann & Panasonic See latest issue of Systems Contractor News pages 20 and 21 Nice interviews with Tomer Mann of 22Miles and also Rob Goldberg of Panasonic on what the future holds. Highlights: Tomer new stuff immersive experience centers, video walls, mobile controlled and multi-device wayfinding Content management systems will move… Read More »

Large Format Display Touchscreens Gain Interactive Signage Solution Market Share

Where Do Large-Format Displays Work – aka Go Big or Go Home! Writer: Richard Slawsky – Adjunct Professor, University of Louisville Contributing Members: Keyser, AcquireDigital, LG Business Solutions, Panasonic Other Contributors: Barco, Sharp NEC Display Solutions of America, Azumo, Dave Haynes/SixteenNine In Brief No longer the realm of outdoor or indoor mass display, moving into corporate, banking and retail… Read More »

Payment Kiosk Options and Grocery Omnichannel Payments

Payment Kiosks Alternative Payment Methods 2021 Payment kiosks are increasing in number and in the verticals where they are used. Many grocers and big box stores have implemented self-checkout to keep lines short, provide shoppers with greater convenience, and make the most of labor – one associate can manage multiple checkouts equipped with kiosks that accept payments rather… Read More »

Bill Payment Kiosks

Extend Convenience with Payment Kiosks by Frank Mayer and Associates, Inc. Self-service kiosks provide a fast and secure method for customers to make bill payments in person. Capable of accepting all forms of payment as well as providing change for cash transactions, Frank Mayer and Associates, Inc.’s bill payment solution extends your customer service hours around the clock… Read More »

Restaurant Kiosks – Restaurant of the (near) Future

Full article on NRN May 2021 Technology Solving Restaurant Drive-Thru and Kitchen Modernization After focusing tech investments on off-premise, restaurants will look for solutions to raise convenience and lower cost of labor Highlights Modern Drive-Thru Ordering – dual drive-thru lanes alongside pickup lanes, and perhaps walkup pickup windows. At first glance, the multitude of options that elevate the… Read More »