Self-Service Kiosk Cleanliness – Considerations Before and After Deployment

Self-Service Kiosk CleanlinessSelf-Service Kiosk Cleanliness

Left unattended, interactive kiosks can get dirty, inadvertently turning off potential users. Read about best practices for keeping a kiosk clean.

Source: www.olea.com

One takeaway — A best practice example would be to adopt the same cleaning schedule as your customer counter.  In the morning wipe the kiosk touchscreen with something like Easy Screen and ideally at the end of business wipe it again.  Every day. Also any contact points, and while you are at it, do your mobile phone too!

Restaurant News – Global Payments Acquires SICOM

Global Payments to Acquire SICOM Systems, a Leading Provider of Enterprise Technology Solutions to Restaurants

ATLANTA–(BUSINESS WIRE)–Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced today an agreement to acquire SICOM Systems, Inc. from LLR Partners. SICOM provides enterprise, cloud-based software as a service (SaaS) solutions and other technologies to quick service and fast casual restaurants, as well as food service management providers, worldwide.

“The acquisition of SICOM aligns perfectly with our software-driven payments strategy and establishes Global Payments as a leader in one of the largest addressable markets we serve today”

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“The acquisition of SICOM aligns perfectly with our software-driven payments strategy and establishes Global Payments as a leader in one of the largest addressable markets we serve today,” said Jeff Sloan, Global Payments’ Chief Executive Officer. “SICOM’s technologies are highly complementary to our existing Xenial solutions, with the combination providing Global Payments’ market-leading technology solutions across the entirety of the restaurant vertical market. The transaction also allows us to expand our owned software solutions into food service management, a large addressable market globally with attractive fundamentals, while further accelerating our business mix toward technology enablement.”

Under the terms of the acquisition agreement, Global Payments will acquire SICOM in a cash transaction valued at approximately $415 million. Global Payments will finance the acquisition with its existing credit facility and cash on hand. The transaction, which is subject to customary closing conditions and regulatory approvals, is expected to close in the fourth quarter of 2018. Global Payments expects the transaction to have an immaterial impact on 2018 financial results.

About Global Payments

Global Payments Inc. (NYSE: GPN) is a leading worldwide provider of payment technology and software solutions delivering innovative services to our customers globally. Our technologies, services and employee expertise enable us to provide a broad range of solutions that allow our customers to accept all payment types and operate their businesses more efficiently across a variety of distribution channels in many markets around the world.

Headquartered in Atlanta, Georgia with approximately 11,000 employees worldwide, Global Payments is a member of the S&P 500 with customers and partners in 31 countries throughout North America, Europe, the Asia-Pacific region and Brazil. For more information about Global Payments, our Service. Driven. Commerce brand and our technologies, please visit www.globalpaymentsinc.com.

About SICOM Systems, Inc.

SICOM Systems, Inc. is a leading best-of-breed provider of end-to-end technologies and services for quick service and fast casual restaurants, as well as food service management companies. The company offers front-of-house, middle-of-house and back-of-house solutions that are helping leading restaurant brands around the globe streamline their operations. Founded in 1987, SICOM is headquartered in Lansdale, Pa. and can be found online at www.SICOM.com.

About LLR Partners

LLR Partners is a lower middle market private equity firm committed to creating long-term value by growing our portfolio companies. LLR invests in select industries, with a focus on technology and services businesses. Founded in 1999 and with more than $3.5 billion raised across five funds, LLR is a flexible provider of capital for growth, recapitalizations and buyouts. For more information about LLR and advice for scaling growth companies, please visit www.llrpartners.com.

Forward-Looking Statements

Investors are cautioned that some of the statements we use in this release contain forward-looking statements and are made pursuant to the “safe-harbor” provisions of the Private Securities Litigation Reform Act of 1995. Statements that are not historical facts, including revenue, earnings estimates and management’s expectations regarding future events and developments, statements about the benefits of the proposed acquisition of SICOM including future financing and operating results, the combined company’s plans, objectives, expectations and intentions and other statements that are not historical facts, are forward-looking statements and are subject to significant risks and uncertainties.

Important factors that may cause actual events or results to differ materially from those anticipated by such forward-looking statements include our ability to safeguard our data; increased competition from larger companies and non-traditional competitors, our ability to update our services in a timely manner; our ability to maintain Visa and MasterCard registration and financial institution sponsorship; our reliance on financial institutions to provide clearing services in connection with our settlement activities; our potential failure to comply with card network requirements; potential systems interruptions or failures; software defects or undetected errors; increased attrition of merchants, referral partners or independent sales organizations; our ability to increase our share of existing markets and expand into new markets; a decline in the use of cards for payment generally; unanticipated increases in chargeback liability; increases in credit card network fees; change in laws, regulations or network rules or interpretations thereof; foreign currency exchange and interest rate risks; political, economic and regulatory changes in the foreign countries in which we operate; future performance, integration and conversion of acquired operations, including without limitation difficulties and delays in integrating or fully realizing cost savings and other benefits of our acquisitions at all or within the expected time period; fully realizing anticipated annual interest expense savings from refinancing our corporate debt facilities; our loss of key personnel and other risk factors presented in Item 1- Risk Factors of our Report on Form 10-K for the year ended December 31, 2017 and any subsequent SEC filings, which we advise you to review.

Additional important factors that could cause actual events or results to differ from those anticipated by our forward-looking statements or historical performance associated with the proposed acquisition of SICOM include the ability to meet closing conditions at all or on the expected terms and schedule, business disruption during the pendency of the acquisition or thereafter making it more difficult to maintain business and operational relationships, including the possibility that our announcement of the acquisition could disrupt SICOM’s relationships with financial institutions, customers, employees or other partners; and difficulties and delays in fully realizing benefits of the acquisition.

Our forward-looking statements speak only as of the date they are made and should not be relied upon as representing our plans and expectations as of any subsequent date. We undertake no obligation to revise any of these statements to reflect future circumstances or the occurrence of unanticipated events.

Contacts

Global Payments Inc.
Investor Contact:
Winnie Smith, 770-829-8478
[email protected]
or
Media Contact:
Kimberly Mann, 770-829-8755
[email protected]

NRF Stores Magazine – September 2018 – Nice to See You Again

Source: www.storesmagazine-digital.com

Nice story on facial and recognition and how Fraud-IQ is helping retail in loss prevention.

Excerpt:

Merchandise returns cost retailers in the United States more than $350 million in sales last year, including up to $22.8 billion attributed directly to fraudulent returns and abuse, estimates data analytics firm Appriss.

“Fraud is such a big number in retail, one that largely goes unchecked,” says Peter Trepp, CEO of FaceFirst, a software firm that provides a security face recognition platform for use in industries including retail, air transportation, casinos, sports and event venues. The company recently unveiled Fraud-IQ, which it calls the first facial recognition product built specifically for use against retail return fraud.

“It’s hard to find tools to combat fraud,” Trepp says. “Part of this is because criminals have become so sophisticated. We think [facial recognition] is a contribution to battle this.”

The new Fraud-IQ works in two ways to assist retailers. “First, it can identify people entering the store without a package and then showing up at the return counter with goods to return,” Trepp says, “and the second works against repeat offenders.”

New York City WiFi kiosks have over 5 million users

New York City WiFi kiosks

New York City’s high-speed WiFi kiosks have been around for a while, but just how many people are using them? Quite a few, in fact. The LinkNYC team ha

Source: www.engadget.com

Excerpt from Engadget – The LinkNYC team has revealed that there were over 5 million registered WiFi users as of September 2018, with over a billion sessions spread across the 1,700-plus units in the city. People make over 500,000 calls every month, too, although it’s not clear how many of those were ice cream truck pranksters. You can safely presume that there’s plenty of demand.

Certified EMV Cloud Kernel – Payment Kiosk

payment gateway

News from a payment kiosk application provider for Olea Kiosks

Dylan Waddle

Dylan Waddle – EMV & Mobile Payment Technology, Business Growth Strategy, PCI Compliance, IOT, SAAS

The M3t EMV Cloud Kernel is designed to easily connect unattended kiosk terminals and POS solutions to a level II / III approved kernel for processing credit and debit card transactions. The kernel was certified for use in the U.S. in January of 2018 and is now connected to over 3,000 terminals across the country. As a cloud based solution our technology no longer relies on a specific operating platform on the terminal itself, providing our customers ultimate flexibility.

payment kiosk M3TFS

More Payment Kiosk information

PCI EMV Kiosk 2019? EMV Compliance Kiosk

 

 

The benefit of bill-payment kiosks

ADA JAWS Accessibility Software – Gold Sponsor – Vispero – Kiosk Consultant

vispero logo

Welcome to Vispero

Vispero is the world’s largest assistive technology provider for the visually impaired. Although officially formed in 2016, our brands Freedom Scientific, Enhanced Vision, Optelec, and The Paciello Group, share a long, rich history as industry leaders dating back to 1975.

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We develop and deliver innovative solutions that enable blind and low vision individuals to reach their full potential – to gain an education, obtain employment, succeed in professional careers, and live independently throughout their lives.

Vispero ADA

Vispero is proud to operate in 90 countries worldwide, with products localized in over 24 languages.

As the prevalence of age-related eye diseases like macular degeneration steadily rise, assistive technology plays an increasingly vital role, resulting in a growing demand for low vision devices and services. Vispero is uniquely positioned to address these challenges head-on by providing the tools necessary to meet the needs of the low vision population through our far-reaching distribution network.

Our family of brands deliver a superior line of optical and video magnifiers; wearables; scanning and reading devices; and easy-to-use software. Vispero’s partnership with key organizations and advocacy groups keep us in the forefront of the low vision industry.

vispero companies graphic

For More Information

Click here for our Contact page or complete the information below.

[contact-form to=”[email protected],[email protected]” subject=”KI Contact Vispero”][contact-field label=”Name” type=”name” required=”1″][contact-field label=”Email” type=”email” required=”1″][contact-field label=”Website” type=”url”][contact-field label=”Message” type=”textarea”][/contact-form]

 

More Vispero Information

    Related ADA Kiosk Pages

    ADA Kiosk

    ADA Website Accessibility Lawsuits – How To Prevent

    APC Kiosks expand in North America and the Caribbean

    In the past week, Denver International Airport, Lynden Pindling International Airport in The Bahamas, and Queen Beatrix International Airport in Aruba have all announced they will join the ranks of the 25 North American airports currently offering expedited border control processing to international travelers via Automated Passport Control (APC) Kiosks.

    YVR’s BorderXpress Automated Passport Control (APC) system allows eligible travelers to clear US Customs and Border Protection formalities quickly, securely and without preregistration. Our solution reduces wait times by up to 50% and significantly improves the international arrival experience.

    YVR’s BorderXpress Automated Passport Control (APC) system allows eligible travelers to clear US Customs and Border Protection formalities quickly, securely and without preregistration. Our solution reduces wait times by up to 50% and significantly improves the international arrival experience.

    According to Acuity’s latest count, there are 737 operational APC kiosks in North America with another 164 targeted to go live by Spring 2015. This is up from just 280 In February 2014 and will bring the total number of APC Kiosks located in the United States, Canada, and now in the Caribbean, to 901 by early next year.

    Acuity expects APC Kiosk numbers to continue to grow rapidly as they migrate across the Americas to Europe, Asia, and the Middle East conservatively projecting the global market for APC Kiosks will reach 8,000 by 2018.

    The Vancouver Airport Authority, the original developer of APC Kiosks, leads the market with deployments at 17 airports representing more than 60% of total kiosk market share. SITA is a distant second with 126 APC Kiosks installed at five airports.

    For more details, check out Acuity’s latest research publication, the “APC Kiosk Deployment List”. This list — presented in spreadsheet format — provides details for each known deployment including the number of kiosks, locations, installation date, vendors, costs, etc., as well as vendor market share information.

    And of course, for a more comprehensive view of all airport based Automated Border Control, download a preview and purchase “The Global Automated Border Control Industry Report: Airport eGates and Kiosks“.

    Other participants include DFW and Houston.

    Amazon opening holiday kiosk in Roseville Galleria

    Amazon Kiosk News

    After nearly two decades of relying almost exclusively on e-commerce, Amazon said Wednesday it will soon open temporary holiday kiosks at the Westfield Galleria at Roseville and a San Francisco mall. The big Internet retailer said the kiosks will give shoppers a better opportunity to try out and purchase Kindle e-readers and other Amazon electronic devices.

    Source: www.sacbee.com

    Here comes Amazon (and Google and ….)

    Opinion – Bring the courts to the people with court kiosk

    Court Kiosks

    Based on recent, hugely successful deployments in some high-traffic jurisdictions, court kiosks are now attracting plenty of attention from administra

    Source: www.digitalscreenmedia.org

    Frank Olea blog goes into court kiosks. I think another experience some have had when dealing with government is the time and paperwork can be overwhelming. Nice to have a proxy.

    Kiosk FAQ Frequently Asked Questions

    Kiosk FAQ is intended to answer those questions that we are asked frequently, no surprise there.

    Kiosk Mode
    Kiosk Mode
    Kiosk Best Practice
    • Report on Usage of USPS kiosks  usps- report.pdf
    • Eliminate admin accounts in the OS.
    • Learn from others
    How to Setup Kiosk Mode

    Example FAQ for Outdoor Kiosks

    Why Outdoor kiosks cost so much

    Outdoor kiosks are typically two, sometimes three times the cost of indoor kiosks. The reasons are varied but can best be summarized as follows:

    Kiosk Design: An outdoor kiosk needs to be designed from the ground up as a watertight enclosure. It is generally not cost-effective to try to modify an indoor kiosk model to be outdoors compliant. The primary reason for this is that the kiosk needs to have all seams watertight and must be insulated on the inner walls to protect from heat and cold. Outdoor kiosks also need to be much more durable in construction as they will more often than not, be in unsupervised environments. After all is said and done, the outdoor enclosure (the cabinet only) is twice the cost of a comparable indoor unit.

    Kiosk Display: The monitor must not be susceptible to .sunlight washout.. The effect is most commonly seen on ATM machines in the sunlight: you cannot read what.s on the screen due to direct or indirect sunlight. The solution is high backlighting and this can only be done on LCD monitors. LCD monitors in themselves are a bit more expensive than CRT monitors, although the cost differences are narrowing. High backlighting more than triples the cost of a LCD. For example, a 15. LCD with touch screen and with high backlighting and will cost about $2,000. The decision to use high backlighting is up to the customer but if they decline, we will want that in writing. Before you ask, we will not deliver outdoor kiosks without the LCD solution. We will never provide a CRT solution. The CRT approach has proven to yield unsatisfactory results and we want no part of that since an unsatisfactory monitor solution is virtually assured.

    HVAC: The kiosk may well require a heater/air conditioner installed to maintain an acceptable temperature and humidity inside the kiosk. Depending on the environment, we may have to use various degrees of air treatment methods, which may add up to $3,200 to the cost of the kiosk. There are some areas in the country that may allow outdoor solutions without HVAC or your outdoor installation may be in-wall where you can take advantage of air conditioning in the building for your kiosk. The issue, however, is not only heat but also humidity. Protecting the electronics inside the kiosk is expensive.

    UL Testing: Any kiosk that goes outdoors MUST pass the official UL tests for outdoor electronic enclosures. These UL tests ensure that the units are truly waterproof and more importantly, are shockproof in the rain and snow. Liability is the issue here. We will not build an outdoor unit without this testing, so don.t even ask us to do so. If you get an outdoor kiosk from KIOSK or our other sponsors, it will be UL tested. UL testing cost at one time was $1,500 to 3,500 for the first kiosk and $250 to $350 for every kiosk of identical design thereafter.

    PC Hardware:  Because of heat generated by the components inside the kiosk (mostly by the LCD and the PC), we recommend the use of a very small form factor, low heat generating PC. This adds to the PC cost a bit but lowers the amount of heat that must be removed by the air treatment/conditioner system. Bigger PCs generate more heat and more heat means more expensive and capable air treatment/conditioning which costs more, etc., etc.

    Kiosk installation:  This is an extra and un-calculated cost of outdoor kiosks. Typically, outdoor kiosks need to be bolted to the ground, which implies that they have a level cement slab on which to be mounted. There must be power and whatever other connectivity you will need, delivered to the kiosk (frequently underground and through the cement slab). The power cables and connections must also be watertight and in agreement with local electrical standards which vary from state to state. The site preparation for this could be costly and time-consuming, as you will have building permits, specific guidance from the state or local government, specific subcontractors that must be used and related costs and delays to complete this.

    Outdoor Dual Digital Display at NRA Show

    Outdoor displays

    Dual 55 Outdoor Display to Be Exhibited in Chicago Restaurant Kiosk Show

    The latest dual 55 outdoor digital display by Keyser will be on display at the upcoming NRA show in Chicago in booth 6576 Tech Pavilion. If you would like to schedule a meeting or get more information you email [email protected]

    55”Dual Flex High Bright Outdoor Display

    dual 55 outdoor display

    dual 55 outdoor display click for full size

    Keyser Industries, Inc. is proud to report that their patented application, the Keyser FLEX Outdoor Digital Display System, now showcases a new full turnkey 55” LCD outdoor display with the most cost-effective design that allows all customers growing into digital, to never grow out of it while also enhancing the overall customer experience. Keyser’s 3000Nit LCD display with an Android 7.0 Operating System, is specialized for high commercial performance and its high bright output remains polarized in any climate while also combating unwanted glare thanks to its high impact reflective coating. Our weather tight, anti-reflective safety glass features a pristine optically bonded seal, built to withstand the harshest weather conditions, prevents moisture, dirt and debris from deeply impacting the displays’ performance while still maintaining a stunning HD image in direct sunlight!

    Keyser’s LCD displays are the greatest compliment to any digital drive-thru system because it improves the customer’s order accuracy, decreases wait time, amplifies sales and minimizes the worry that comes with your business investing in digital due to Keyser’s most-competitive pricing. As always, Keyser display systems are made in the USA. “Your display needs should be served by the innovator not the imitator.” For further information and quotes on Keyser’s 55” Outdoor LCD Display see https://explorekeyser.com or email [email protected] to learn more about Keyser’s vast product line and capabilities.

    55 Dual Flex IP67 Specs (1)

    55” Commercial High Bright Outdoor Display

    Keyser Outdoor Display

    Keyser Outdoor Display – click for full size

    Keyser Industries, Inc. is proud to report that their patented application, the Keyser FLEX Outdoor Digital Display System, now showcases a new full turnkey 55” LCD outdoor display with the most cost-effective design that allows all customers growing into digital, to never grow out of it while also enhancing the overall customer experience. Keyser’s 3000Nit LCD display with an Android 8.1 Operating System, is specialized for high commercial performance and its high bright output remains polarized in any climate while also combating unwanted glare thanks to its high impact reflective coating. Our weather tight, anti-reflective safety glass features a pristine optically bonded seal, built to withstand the harshest weather conditions, prevents moisture, dirt and debris from deeply impacting the displays’ performance while still maintaining a stunning HD image in direct sunlight!

    Keyser’s LCD displays are the greatest compliment to any digital drive-thru system because it improves the customer’s order accuracy, decreases wait time, amplifies sales and minimizes the worry that comes with your business investing in digital due to Keyser’s most-competitive pricing. As always, Keyser display systems are made in the USA. “Your display needs should be served by the innovator not the imitator.

    55 Commercial IP67 Drive-Thru

    55 Commercial Brightsign 55IP67CM-BS

    DHS Global Entry Kiosks – CBP Adds Facial Recognition Touchless Kiosk Process

    Global Entry Kiosks

    Global Entry Kiosk News

    From BiometricUpdate March 2022

    Nice to see the units at DHS CBP from KIOSK in place. That custom design was a departure of sorts for KIS but it has shown its resilience, though it has changed over the years. DHS also utilized (or utilizes) the original Thinman design in the Global Entry program.

    In Brief

    • Here is Trusted Travel Programs main page
    • Focused on both expediting travel processes and making them more touchless for CBP’s four programs
    • Global Entry, NEXUS, Sentri and FAST. There are 9.9 million members, and 3.5 million applications are expected in 2022, the most ever in a year.
    • 22 Countries
    • processing times reduced from between 45 and 60 seconds to under 10 seconds.
    • The touchless process includes verbal customs declarations, instead of using the touchscreen, and does not provide a physical receipt.
    • pilot of GE Touchless biometric kiosks at LAX from September through January was highly successful
    • CBP launched its Simplified Arrival biometric checks for all international arriving passengers at LAX in late-2020.

    Excerpt

    U.S. Customs and Border Protection is nearing completion on an upgrade of the software for its biometric ‘facial comparison’ kiosks, while also rolling out new touchless ones.

    The main innovations CBP has invested in are remote interviews, enrollment on arrival, touchless processes and face biometric kiosks, Millich explains.

    More Pictures

    Related Posts

     

    Facial Recognition Kiosk Software for Windows Released

    facial recognition kiosk software image

    Facial Recognition Kiosk Software

    KioWare for Windows version 8.16 is now available with support for Omron’s Facial Recognition Device. It also now allows for the transferring files from connected phones or tablets to the kiosk.

    Facial recognition is becoming commonplace and being used in multiple scenarios.  Recently Hertz announced facial recognition being used now in renting a car (courtesy technology of CLEAR).

    Facial recognition technology can be used to estimate a user’s age, facial expression (such as anger, happiness, neutral, sadness, and surprise), facial identity, gender, and more.  When used with KioWare, the kiosk can serve different content based on predefined characteristics and behaviors.

    Other Kiosk software features in this release
    • Support for Chrome 70
    • Website Icons are fine to use now
    • You can lock the cursor to a display
    • New auto start program control
    • Innova hardware support
    • ChipDNA Version 2.07 support

    Read the full press release by KioWare and the new Facial Recognition support.

     

    Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.

    [contact-form to=”[email protected]” subject=”Comments Facial Recog”][contact-field label=”How Can We Help You” type=”textarea”][/contact-form]

    Kiosk Whitepaper Retail Zivelo

    whitepaper retail zivelo

    Preface – We’re at an inflection point in physical retail experiences:

    2019 may very well be marked as a turning point. For the first time in five years same-store sales are stable (versus declining), break-out e-commerce brands continue solidify their positions of growth by opening physical stores, and as retailers turn to their previously under-capitalized fleet of stores (after-all, they were investing in the big growth of ecommerce when 90%+ of their sales still happen in stores).

    whitepaper retail zivelo thesis

    Click to see full image

    Success stories like Target, which invested $7BN in 2017 into capital improvements, are encouraging other retailers like Ulta, Home Depot, and more to follow suit. (For any haters/mathematicians, while the absolute square footage of retail closures is still closing at a notable pace because of big brands like Bon Ton, Toys”R”Us, and others shuttering their doors – it’s the continued results of a consumer flight to quality).

    So, now that it’s come to it, what do you do? How do you revamp your stores? Many times when we sit down with retail executive teams considering building out the future of their store fleets, the words on the board begin to look like a TechCrunch word cloud. “AR! VR! Chatbots! A.I.! Drones!”

    Seriously.

    But the reality should be, well, different. When considering deploying retail technology your team’s decisions should center around one singular ideology: human interactions have to come first, and technology should come second. And that technology, by the way, should beautifully integrate into authentic store experiences. Consumer expectations are still out-pacing a lot of the retail experience of today.

    The retail market itself is on the cusp of massive change as it sprints to meet these demands. In this white paper, discover ways to thoughtfully execute retail-technology solutions that enable experiences that delight customers, empower associates, provide unprecedented analytics, and measurable sales growth.

    To download the full whitepaper click here.

    Or you can download here:

    [easy_sign_up title=”To quick download the whitepaper we do ask for some contact information to discourage autobots and also in case our sponsors would like to contact you.” fnln=”0″ esu_class=”my-class” esu_label=”Zivelo Whitepaper” esu_r_url=”https://kioskindustry.org//wp-content/uploads/2019/02/ZIVELO_Whitepaper_Retail_2018_v3.1.pdf”]

     

    LED video wall Epic Sports Bar Samsung

    Digital LED Sign Peerless

    Colossal Direct View LED Display For Bar

    Peerless digital signage Northern Quest Resort & Casino, located in Spokane, Washington, offers luxurious accommodations, Vegas-style gambling, a spa, and over one dozen restaurants, bars, and lounges. One of the most popular spots in the resort is EPIC Sports Bar, a comfortable sports bar featuring upscale pub fare.

    Open daily at 7 am, EPIC’s guests can enjoy viewing sporting events at any time of day – breakfast, lunch, or dinner.

    Like all sports bars, EPIC’s crowds and varying event types make high quality displays a must for patrons. However, constructing and maintaining a large screen was a challenge. The bar originally relied on an old TV screen, which was then upgraded to a movie screen and two sizable projectors that would play content. However it was difficult, if not impossible to clean the screen and when the HVAC system was in use, the screen would shake. Further, the projectors proved to be quite noisy and replacement costs were astronomical.

    The Solution

    With these issues in place, Northern Quest Resort & Casino decided to seek out a digital signage option for EPIC that would best showcase sporting events and entertainment, while meeting the resort’s high aesthetic standards.

    large led display construction

    Click for full image

    In summer 2017, the resort began conducting research, turning to its longstanding installation partner, YESCO, for help with the project. YESCO next sought to find a display and mount that would best meet EPIC’s needs. Based on past experience and a strong partnership, YESCO selected Samsung for its IFH LED displays. With trusted recommendations, along with video wall expertise, quality hardware, and a comfortable price point, YESCO chose Peerless-AV as the mount manufacturer for the project.

    An additional benefit of working with Peerless-AV was SEAMLESS by Peerless-AV ® , the company’s LED video wall integration program that provided start-to-finish support throughout the project. Peerless-AV’s dedicated SEAMLESS LED Solutions Team sets the bar for high quality design, incorporating a dynamic group of structural and mechanical engineers, product managers, project managers, installers, and sales and service personnel, which were all available to YESCO and Northern Quest Resort & Casino.

    Download the full case study

    [easy_sign_up title=”To quick download the whitepaper we do ask for some contact information to discourage autobots and also in case our sponsors would like to contact you.” fnln=”0″ esu_class=”my-class” esu_label=”Peerless EPIC Case Study” esu_r_url=”https://kioskindustry.org//wp-content/uploads/2019/02/EPIC-Sports-Bar-Northern-Quest-Casino-Resort_Case-Study.pdf”]

    Epic Digital Sign

    More Peerless Information

    Emergency Kiosk – Taylor Swift Facial Recognition Solved

    Taylor Swift Facial Recognition kiosk

    Full story as reported by Gizmodo 2/15/2019

    Mystery Facial Recognition and Taylor Swift Solved

    Brian Becker, head of marketing at ISM Connect, told Gizmodo in an email on Friday that Swift’s tour used the company’s tech. When asked if ISM Connect had supplied its kiosk to Swift’s Rose Bowl show, Becker responded: “Yes, Taylor Swift’s tour used ISM Connect technology to improve the fan experience and the safety and security of the event.” Becker also detailed how the surveillance system, called FanGuard, worked:

    “We positioned large screens at each of the entrance points in the venues that hosted Taylor’s tour. We were contracted to support security for the tour and on-the-ground venue teams. Each screen also included smart cameras designed to identify only those individuals who present a security risk based on pre-existing information. The cameras are used to reliably identify persons of interest and improve safety. This included known stalkers who might threaten Taylor Swift or present a threat to fans attending the event.”

    Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.

    Amazon Facial Recognition Comes Under Fire

    amazon face detection

    Full article as published by Denver Post 2/3/2019

    Amazon Face-Detection Software Has Bias

    NEW YORK — Facial-detection technology that Amazon is marketing to law enforcement often misidentifies women, particularly those with darker skin, according to researchers from MIT and the University of Toronto.

    Amazon’s website credits Rekognition for helping the Washington County Sheriff Office in Oregon speed up how long it took to identify suspects from hundreds of thousands of photo records.

    Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.

    Kiosk Software for Windows New SiteKiosk 9.1 –

    SiteKiosk 9.1 is now available with Windows 10 and Chrome support

    Miami, Florida (PRUnderground) December 23rd, 2015

    The latest release of SiteKiosk Windows supports Windows 10 and features a Chrome-based browser with customizable browser toolbar, a content filter with top-level domain filtering, new onscreen keyboards with size-adjustment option and more.  Free trial  available at www.provisio.com

    PROVISIO’s kiosk software, SiteKiosk, locks down your computers and devices in public locations like retail stores, hotels, banks and lobbies.

    Sitekiosk kiosk The software restricts user access to display only your allowed websites, applications or multi-media campaigns in a secured environment. It also protects user data.  SiteKiosk provides a large selection of customizable start page templates, browser skins, on-screen keyboards, Internet content filter, an intuitive configuration tool and many other features.  The out-of-the-box software can be easily installed and configured within minutes.

    PROVISIO also provides a remote management and monitoring solution at www.siteremote.net which allows you to publish engaging multi-media campaigns to your remote SiteKiosk clients and maintain your machines.

    Visit www.provisio.com  to learn more about the new kiosk software release and PROVISIO’s software solutions for self-service and digital signage devices. Free trial versions are available for all software products.

    About PROVISIO

    PROVISIO is a market-leading software development company providing turnkey secure kiosk, digital signage and remote management software solutions. PROVISIO products are sold in more than 50 countries through offices in the U.S. and Europe. Fortune 500 companies, including Verizon Wireless, Hilton Hotels, BMW, T-Mobile and Citibank, have chosen the company’s easy-to-use and scalable software solutions for deployments of 1,000+ machines. PROVISIO has the largest installed base of kiosk software products worldwide.

    Related links

    Veterans Administration – VA VetLink Kiosk Award

    Patient Check-in Kiosk for Veterans – RFP Award

    VA Vetlink Kiosk A continuation of the process at the VA for the check-in kiosks continued. An RFP for 40 units was issued in September and the VA decided to sole-source the RFP to Vecna, the incumbent vendor.

    Some of the reasons they decided to sole source according to VA

    • The needed timeframe was too close to do additional testing
    • The magstripe, thermal receipt printer and insurance card scanner could not be reconfigured except by Vecna.

    It’s clear that we are disappointed that the VA feels compelled to invest in a proprietary solution especially given their EHR.  With over 6500 units installed paying $7500 a unit for mostly industry-wide hardware is unfortunate.

    There was no visible effort to actually increase competition or conduct market research checking with the other bidders or of the Association.  KMA contacted the contracting officers and pointed out several areas of concern including ADA and accessibility nature of the current design.  We did not get a response. We do note they read our email.

    As far as we can tell from UL resources, these units are not UL certified.

    Below is the official justification document (4 pages) though it appears the final page(s) have been removed.

    Our guess is that time of need weighed too heavily on them and that they really had no choice.  At some point the VA facility will be completed in Denver (albeit a billion dollars in cost overruns) and maybe we can see the kiosks there.

    Official justification document

    FBO Documents

     

    Craig is a  senior staff writer for Kiosk Industry Group Association. He has 25 years of experience in the industry. He contributed to this article.

    CyberSecurity Kiosks Help Companies

    Kiosks CyberSecurity

    Reprinted from Olea Kiosks

    Portable media remains one of the key ways hackers infect a company’s network

    Anyone who’s ever dropped of their child at a daycare is familiar with the scenario. If one child has a virus, it’s only a matter of time until all the other kids pick it up as well.

    It’s the same with digital storage devices. Introducing USB drives, media cards or data disks into company computers can be just as risky as having your child spend the day with a sick kid.

    Sure, it’s likely there’s no bad intent. It may simply be to copy a few files to work on over the weekend, or just to bring some favorite tunes into the office to help make the day more enjoyable. But portable drives are like those sick kids at the daycare.  The worst-case scenario involves the spread of a nasty virus that can end up costing a parent (or a company) thousands of dollars to fight.

    The bigger the corporation, the greater the risk. In addition to a greater number of employees who may use portable drives, larger corporations are likely to use contractors to perform maintenance on equipment that may provide an access point to internal networks.

    Think the risk is overblown? A recent story on ZDNet detailed how a third-party worker inserted a USB drive into a computer on a cargo ship, inadvertently planting a virus in the ship’s administrative systems. The systems of another cargo ship were infected for more than two years, thanks to a virus that was introduced to its power management systems via a USB drive used in a software update. Luckily, nether incident affected the ships while they were at sea.

    In another story that would be laughable if it wasn’t true, Taiwan’s Criminal Investigation Bureau handed out 250 USB drives to winners of a quiz on cybersecurity. The bonus? At least 54 of the drives were infected by a virus that had made its way from the computer of an employee of the hardware manufacturer.

    Olea California Cyber-Security Malware Scanning Kiosk

    And in yet another situation, reported on KrebsOnSecurity.com, the American Dental Association admitted that it may have inadvertently mailed malware-laced USB drives to thousands of dental offices around the country.

    The drives contained information about updated codes that dental offices use to track procedures for billing and insurance purposes. Unfortunately, the drives also contained a program that attempted tries to open a Web page used by hackers to infect visitors with malware, ultimately giving criminals full control of the infected Windows computer. The ADA told Krebs the drives were manufactured in China by a subcontractor of one of its vendor, and that about 37,000 of the devices had been sent to dental offices.

    With the risks involved in using portable drives, what can a company do to protect itself?

    Stop problems at the front door

    Organizations in a variety of industries require secure networks that serve critical infrastructure, mission critical processes, or are otherwise vital to business operations. Critical networks monitor and control physical equipment and processes, often found in industries that manage critical infrastructure, such as energy, oil & gas, water and utilities, but also in manufacturing, pharmaceuticals and government defense networks. Critical networks are also found in air and road traffic control, shipping systems, as well as other industries.

    These networks are often targeted by professional hackers, and in some cases even by government supported actors. These sophisticated hackers frequently use zero-day attacks which cannot be detected by traditional signature-based security tools. In addition, malware continues to grow both in volume and in complexity, with new variants increasingly evading even more advanced security systems such as malware sandboxes. In 2018, we saw Shamoon malware used to attack energy facilities around the globe and the Triton cyber attackshut down a number of industrial facilities.

    To guard against outside attacks, networks are often air-gapped or somehow isolated from the rest of the organization’s infrastructure.

    One way to ensure network security, of course, is to completely ban the use of outside drives with company equipment. Unfortunately, in many situations that’s just not practical. For example, operating systems and software need to be patched and critical system logs need to be collected. It may also be an outside firm making an on-site sales pitch using a presentation brought in on a CD or flash drive, or it could be an employee using their personal device to transfer files to work on over the weekend. It could be a doctor at the local hospital copying X-ray images to take back to their office.

    And chances are that most of us have three or four flash drives sitting on their desk, purchased at the local drugstore, picked up as swag at an industry trade show or even found lying near a computer in a conference room. If we needed on in a hurry, we’d likely grab one of those without giving it a second thought.

    Anyway, who wants to work in a cubicle farm where bringing in some Taylor Swift to pass the time is against the rules?

    Securing the network against threats

    With that in mind, how does the organization create a data transfer process to securely move files in and out of the critical network without exposing it to a risk of infection or the loss of sensitive information?

    A more sensible way to address network security might be to allow the use of portable drives, but insist those drives be scanned before being used at the office. It’s sort of like signing up for daycare services but getting a full medical workup on all the other kids before trusting them with your own child.

    Enter the Cybersecurity kiosk

    One tool for accomplishing such a task is the California Cyber Security Kiosk, manufactured by Olea Kiosk. Olea created the California to help companies safeguard their infrastructure from malware threats on removable devices brought in by employees, contractors, vendors and others.

    The California safeguards critical networks by providing the ability to detect malware, as well as control and sanitize file contents before entering or leaving a secure network. The kiosk can be deployed at strategic locations throughout your organization where employees or guests may be entering with USB drives or other portable media that could contain malicious files. A notice that portable drives need to be scanned before being brought on site can be included in employee training materials, while receptionists or other greeters can direct contractors or third-party vendors to scan any drive they plan to use while at work.

    Using OPSWAT’s Metascan multi-scanning technology, Olea’s kiosk can scan USB drives, Blu-ray/CDs/DVDs, and other portable media using up to 30 fully-licensed antivirus engines. The kiosk offers an array of features including a 15-in-1 media reader, a receipt printer, a robust Dell CPU, two external USB ports and a UPS battery device that continues power during an electrical brownout.

    The kiosk’s stylish design allows it to provide functionality while at the same time enhancing the look of employee entrances or office lobbies.

    Nearly every day brings news of a data breach, ransomware attack or other virus issue that brings a company to its knees, and those threats continue to grow. The 2018 Global Threat Report indicates that more than 7 in 10 of all organizations in the US were affected by a data breach in some way over the past few years. Other studies peg the cost of a data breach at an average of $3.62 million.

    Don’t be one of that 70 percent. If you need protection from the cybersecurity risks of using portable media, Olea Kiosks stands ready to help!

    Contact Olea Kiosks today at 800.927.8063 for more information

     

    Related Information

    Panel-Brite’s new Smarter KIOSK!

    smart kiosk by panel brite

    BETTER RESULTS AND A LOWER COST OF OWNERSHIP WITH

    Smarter Kiosks

    Interactive kiosks are growing in popularity because they enable a wide range of businesses and organizations to put information and services at people’s fingertips, increase customer loyalty, and strengthen their brand with target customers.
    The new Intel® Smart Kiosk Module (Intel® SKM) is a revolutionary solution that addresses key challenges related to scaling and maintaining interactive kiosks because of its modular design.

    Following Intel’s SKM specification and reference design, Panel-Brite’s manufacturing partner, Litemax Electronics, has now launched SKM boards the ASKM-CFL0. The ASKM-CFL0 is equipped with Intel® 8th Generation CoreTM i7/i5/i3/Celeron Processor (Coffee Lake), Two DDR4 SDRAM, Multi-Display, One M.2 E-Key(2230) and one M-key (2280). With this technology, kiosk manufacturers can now choose to create specialized peripheral interface boards for major markets like banking, healthcare, retail, and smart cities.

    PRODUCT HIGHLIGHTS:
    • one size fits all
    • Simplified Service and Maintenance
    • Ease of Upgrading
    • Lower Total Cost of Ownership
    • Workload Consolidation
    • Scalability
    • Backward Compatibility with Intel® SDM
    Want to learn more?
    Give us a call or email us today and we would be happy to discuss this technology and the best products to meet your needs.
    CONTACT US >

    Contact Panel-Brite for more information

    GLI-33 Standards for Event Wagering Systems V1.1 Technical Standard Release

    standards for wagering kiosks released by GLI

    GLI Standards for Betting Kiosks

    May 14, 2019 – Gaming Laboratories International, LLC (GLI),  is pleased to announce the release of the final published version of the “GLI-33 Standards for Event Wagering Systems V1.1”, for use by the sports wagering industry, coinciding with the one-year anniversary of the fall of PASPA (Professional and Amateur Sports Protection Act).
    GLI-33 V1.1 reflects a revision to the core event wagering standard to provide better clarity between technical requirements which would be evaluated in the lab and operational controls and procedures, which would be evaluated on-site post system install. Additionally, this revision enhances sections pertaining to operational controls and procedures, including periodic security testing to help regulators and operators create more efficient and alternative processes for monitoring sports wagering operations. In general, the changes are largely designed to improve the clarity and consistency of requirements.
    A PDF copy of the final published version of GLI-33 V1.1 is linked below for your reference and is also accessible by visiting the GLI website at www.gaminglabs.comand clicking on the ‘GLI Standards’ tab.
    Additionally, an Executive Summary of the changes against the prior GLI-33 V1.0 is linked below for reference.
    Multiple tribal and state regulators have already adopted and/or accepted certification to GLI-33 standards including Mississippi, West Virginia, Rhode Island, Washington DC, and the Cherokee Tribal Gaming Commission of North Carolina. 
    Translated versions of the GLI-33 V1.1 standard will be made available in the near future.  These translated documents will be posted to the GLI public internet site for global consumption.
    Each standard in the GLI Standard Series is a culmination of industry best-practices and is continually updated based on industry feedback.  The GLI Standards are true “industry standards” in that they are created using a collaborative approach which involves thousands of gaming industry stakeholders. 
    These standards are intended to assist regulators by creating baseline technical guidelines which they can adopt and/or utilize in the manner they see fit.  In addition to assisting regulators, the standards are of tremendous value to suppliers who use the standards as a guide in their design and development process, saving both time and expense.  GLI-33 and the rest of the GLI Standards Series are available for free download on the ‘GLI Standards’ tab found at www.gaminglabs.com.
    Kind Regards,
    The GLI Team

    ADA – DOJ Accessibility Analysis

    DOJ Accessibility Guidance

    DOJ Accessibility Analysis March 2022 Announcement

    In March 2022 the DOJ formally issued a statement regarding accessibility and websites.  While that would seem to be confined to websites it is easy to assume that other public communication mechanisms such as kiosks, or mobile phones will be impacted in some way.  In particular, transactions performed by the public. You can read the announcement, but that only raises more questions and requires a closer examination.  We agree with points raised by several of the analysts, but the first conclusions might be — “The most important takeaway from the Guidance is the fact that the DOJ has issued Guidance at all on this topic.” — The full analysis is available on kma.global

    Excerpts

    Jackson Lewis

    The most important takeaway from the Guidance is the fact that the DOJ has issued Guidance at all on this topic.  Indeed, on December 26, 2016, the DOJ Published a Notice of Withdrawal of Four Previously Announced Rulemaking Actions.  See 82 Fed. Reg. 60932 (December 26, 2017).  After years of silence on the issue of Title III of the ADA’s application to websites, the fact that the DOJ has turned its attention to this topic may indicate increased enforcement activity by the DOJ than in years past.

    Access Defense

    ¹ Imagine if DOJ’s advice on the slopes of sidewalks was “using a high quality digital level will give you a better sense of the accessibility of your sidewalk.” As advice it is useless – businesses what to know what the maximum accessible slope is, not how you measure it.

    William Goren — In the “Takeaways” section Bill lists nine different takeaways he sees. We liked the note on voice dictation which hasn’t been mentioned before.

    Related Posts

    Digital Trophy Case – NCAA Tournament Highlights

    digital trophy case

    Digital Trophy Case News

    From LinkedIn  – for more information email [email protected]

    Always great seeing one of Nanonation‘s customer’s projects highlighted in the news. Check out the Digital Trophy Case at Heritage Hall in Oklahoma City (starting at 1:25 in the news story). Learn more about how a Digital Trophy Case can be a great addition to your school, museum or hall-of-fame at https://lnkd.in/gX8Z9RrY.

    KETV Video Staff Report

    Features Included with a Nanonation Digital Trophy Case

    > Unlimited content storage, including images, video, and categories

    > Access to our media management system to easily make updates in seconds

    > One-on-one training and an initial content upload

    > A dedicated project manager and access to our support team 24/7

    Display interactive yearbooks, with free scanning, upload, and search

    More Posts

    Face Verification – PopID Seeking $50 million Pay By Face

    pay by face popid

    Pay By Face News

    Noted on PaymentsDive March 2022 – for more information contact [email protected]

    In Brief

    • Company looking to raise $50M (already has 25M)
    • Caliburger and Cali Group is parent company
    • Up to 85,000 users in California
    • Reduces merchant payment fees
    • Internationally Wendy’s First Kitchen locations in Tokyo
    • Facial payment ala Alipay popular in China
    • Consumer interest in paying by face low at this point\
    • Legal considerations — Illinois, California, Texas and Washington have enacted biometrics-related laws, while Oregon has statutes related to facial recognition.

    Excerpt

    Miller acknowledged expansion plans – to establish more of a presence nationally and globally – are ambitious, so the company is targeting a funding round in the $50 million range that would close in early June. The exact timing, however, is likely to depend on the current market.

    “Assuming the markets are healthy, we’ll raise capital,” Miller said. “If the world falls apart, we’ll hunker down and just keep executing with our current balance sheet.” In the latter case, PopID may opt to wait until September to raise more funds.

    A fresh infusion of capital would go toward facilitating the company’s rollout in the U.S., as Miller targets partnerships with brick-and-mortar chains that offer national scale, and on the international stage through joint venture partnerships. Last fall, PopID partnered with SoftBank’s Japan Computer Vision to roll out PopPay software in some Wendy’s First Kitchen locations in Tokyo.

    Read full article now on PaymentsDive March 2022

    Related Posts

    Related Technology

    IDmission – Empowering Identity Solutions

    IDmssion Identity Solutions

    IDmission – We’re more than an identity company.

    For more information contact [email protected]

    IDmission was founded in 2011 to develop world-class biometric and onboarding solutions. After just 2 years, IDM landed its first global customer serving the money transfer business. With this customer processing over 750,000 customer images every month from 130 countries, IDmission was well on its way to developing a true global AI engine with no racial or ethnicity bias.

    IDmission prides itself on working with customers to solve onboarding issues utilizing our various AI engineered solutions and industry-specific knowledge. Our team of data scientists, engineers, product specialists, and customer success managers provides IDmission with a platform to enhance your customer experience while working with a company that is easy to do business with.

    IDmission is Your Biometric Verification Partner

    ISO Passive Liveness Compliance

    • Spoof proof selfie liveness detection
    • AI-based analysis
    • Realtime client & server-based
    • Ease of use: no blink, no zoom, no head turn

    Multi Factor Fraud Defense

    • Verify customer/employee identity
    • ISO compliant passive liveness detection
    • Deduplication: one face / one customer
    • Determine document authenticity
    • Match selfie to document(s)
    • Identify known threats (KYC)
    • Reduce racial bias through AI

    Rapid Integration

    • Fast & responsive integrations
    • Rapid solutions to meet specific needs
    • Tailored onboarding applications for numerous industries
    • Global roll-outs & support

    Third Party Integrations

    • Over 100 pre-built integrations to 3rd party applications
    • Our “Junctions” program is a collection of sophisticated APIs
    • Data providers
    • Application software
    • System integrators

    Kiosk Solutions

    Instant-ID-V4-compressed

    Whitepapers

    About IDmission

    IDmission, a global leader in biometric and AI technology, reduces risk associated with false identities. We are the sole provider of a proprietary, end-to-end biometric solution for identity theft, through a comprehensive KYC platform and automatic ID document analysis across 200 countries and four categories of biometrics: face, fingerprint, iris, and voice. For more information, contact [email protected].

    idmission identity fraud

    idmission identity fraud

    Contactless Kiosk – Touchless Kiosk for Self-Service

    Contactless kiosks and touchless kiosks are easy for Windows and Android

    Touchless Kiosks

    Touchless Kiosks

    Touchless Kiosks

    From the Paciello Group , a Vispero company and Laura Miller – Jul2020 — A post-COVID world has accelerated the adoption of a variety of technologies that provide customers and users with a contactless self-service experience. For example, contactless purchasing – historically used to describe the ability to pay via options such as Google Pay or Apple Pay – enables a user to wave a card or phone in front of a reader without touching it to complete the transaction. More broadly, though, contactless means providing a completely touchless self-service experience through the use of voice, biometrics, or other technologies.

    Why are we talking about contactless kiosks?

    A fully contactless kiosk doesn’t require a user to touch the screen or input devices to interact. In an effort to reduce the transmission of COVID-19, kiosks have seen a bit of pushback as spreading germs and bacteria when multiple users interact with the kiosk without cleanings in between. Even with the concerns about surface transmission, kiosks are still a better option than person to person interaction, protecting both users and employees from contracting COVID-19.

    Touchless Technology Enables a contactless kiosk or touchless kiosk experience

    There are a variety of technologies that can be employed to allow users to limit or eliminate their physical contact with a kiosk. Note that kiosks should offer multiple accommodations to allow for various types of disabilities – a contactless kiosk that requires only gestures is useless to someone who cannot move their arms.

    Read full article From the PacielloGroup and Laura Miller – Jul2020 for list and details on the Touchless technology options.

    Another useful reference is here onsite and is the Touchless News page.

    More Contactless Touchless Kiosk Information

    Contactless Touchless Kiosk Video Examples

    Gesture Touchless Technology from Evoke Creative

    Evoke CORE Contactless Interface from evoke on Vimeo.

    Lexmark – New Sponsor for KMA

    Lexmark Becomes Sponsor for KMA

    lexmark kiosk We welcome Lexmark as one of our newest sponsors. Laser printers in unattended self-service are a significant segment especially in the Print Services such as offered at Universities and other public institutions.

    About Us

    Learn more about Lexmark through the content areas below.

    Company Overview

    Lexmark is a provider of printing and imaging products, software, solutions and services that help customers save time and money.
    Learn more about our company

    Analyst Insights

    Lexmark technologies are moving up and to the right in analyst reviews year after year. Take a closer look at how our enterprise software, print hardware and managed print services stack up for the experts.
    Read the latest reports

    Careers

    Take the opportunity to work with the best professionals on the best products. Lexmark is committed to equal opportunity. Lexmark offers competitive pay, awesome benefits and a supportive work environment.
    Learn more about careers at Lexmark

    Collection and Recycling Programs

    Lexmark strives to be an environmentally responsible provider of products and services. We design our products to be light on environmental impacts; engineer our packaging to reduce materials; and provide environmentally progressive collection and recycling programs.
    Learn more about our collection and recycling programs

    Corporate Social Responsibility

    Our Vision and Values guide our corporate culture and social responsibility. As an employer and global community member, we continually promote sustainability in our business practices.
    Learn more about Lexmark’s commitment to corporate social responsibility

    Investor Information

    Request Financial information for investing with Lexmark.

    Learn more about investing with Lexmark

    News Blog

    On the Lexmark News Blog, you’ll find informal news, opinions, insights and thought leadership on Lexmark products, solutions and services, as well as industry-related trends and topics of interest.
    Learn more about the Lexmark news blog

    Newsroom

    Throughout the newsroom, you will find news releases and links to our social media sites, in addition to other helpful information about our innovative printing and imaging products and solutions.
    Learn more about the latest Lexmark news

    Contact Us

    [contact-form to=”craig@catareno,[email protected]”][contact-field label=”Name” type=”name” required=”1″][contact-field label=”Email” type=”email” required=”1″][contact-field label=”Website” type=”url”][contact-field label=”Message” type=”textarea”][/contact-form]

    Peerless-AV Contracted By Minor League Baseball as Display Partner

    Peerless digital signage ST. PETERSBURG, Fla. and AURORA, Ill., Feb. 26, 2019 — Minor League Baseball™ (MiLB™) today announced that Peerless-AV® — a leading manufacturer and provider of audio-visual products — will be the “Official Digital Display Partner of MiLB.” Among the many extensions of the strategic partnership, Peerless-AV will be integrated into MiLB’s existing partnerships with Allegiant Air and ISM Connect to establish it as the exclusive provider of screen technologies for Minor League Baseball.

    In July 2018, Minor League Baseball established a partnership with ISM Connect to launch the Allegiant Airline Network, the largest in-venue digitally connected smart screen network in sports and entertainment. Beginning this season, select MiLB clubs will have the opportunity to participate in the digital network, with the technology furnished by Peerless-AV. More than 50 MiLB ballparks are scheduled to feature Peerless-AV technology by Opening Day 2020.

    The installation process of Peerless-AV displays is underway for Opening Night 2019, and Minor League Baseball and Peerless-AV are planning further placements during the year. Throughout the partnership term, Peerless-AV technology will be incorporated into numerous locations — such as concourse LCD displays, video boards and ribbon boards — to further boost fan engagement and partnership opportunities for MiLB and its teams. As clubs continue to make enhancements to their state-of-the-art ballparks, Peerless-AV will be a valuable resource throughout the design and installation process.

    “Minor League Baseball is committed to driving innovation and enhancing ballpark experiences for our fans. Peerless-AV’s commitment to be at the forefront of digital display technology aligns perfectly with our vision for being a leader in authentic fan engagement,” said David Wright, Chief Marketing and Commercial Officer for Minor League Baseball. “This partnership will allow us to continue making deeper and more meaningful connections with our fans and position MiLB as a dynamic leader in sport and entertainment.”

    “Creating and implementing high-quality display solutions to enhance the fan experience is a key focus for our team at Peerless-AV,” said Nick Belcore, Executive Vice President for Peerless-AV. “With a shared goal of increasing fan engagement through the use of innovative technology, we are excited to be partnering with Minor League Baseball on this initiative.”

    ###

    About Minor League Baseball  

    Minor League Baseball is the governing body for all professional baseball teams in the United States, Canada, and the Dominican Republic that are affiliated with Major League Baseball® clubs through their farm systems. In 2018, Minor League Baseball attracted nearly 40.5 million fans to its ballparks to see baseball’s future stars and experience affordable family-friendly entertainment that has been a staple of Minor League Baseball since 1901. Visit www.MiLB.com, and follow us on FacebookInstagram and Twitter.

    About Peerless-AV 

    Driving Technology Through Innovation 

    For over 75 years, passion and innovation continue to drive Peerless-AV-AV forward. We proudly design and manufacture the highest quality products, ranging from outdoor displays to complete kiosk solutions, digital signage mounts to wireless systems. Whether a full-scale global deployment or custom project, Peerless-AV develops meaningful relationships and delivers world-class service. In partnership with Peerless-AV, you are trusting an award-winning team of experts who will support your business every step of the way. For more information, visit Peerless-AV.com, and connect with us via social media on TwitterInstagramLinkedInFacebook, and YouTube.

    Qwickmedia Deploying Smart Locker Kiosks

    qwickmedia lockers

    Entering Online Delivery Last Mile Solutions Market

    qwickmedia lockers Qwick Media has signed a designated distributor agreement with Kern Smart Terminals. This relationship enables us to expand our reach in the
    emerging online packaged delivery market throughout Western Canada and the US. Qwick Media’s recent acquisition of SFE Global in WA, USA, will enable us to market and service the distribution territory through an existing servicing network.

    With 70 years in business, Kern develops and manufactures technologically sophisticated inserting systems for document and card processing and packaging, digital printer pre and post-processing, 24/7 Smart Terminals and automated document factory software.

    Kern, based in Switzerland, selected Qwick Media to expand its North American presences in the fast-growing last mile solutions market for the online delivery.

    [contact-form to=”[email protected],[email protected]” subject=”KI Qwickmedia”][contact-field label=”Name” type=”name” required=”1″][contact-field label=”Email” type=”email” required=”1″][contact-field label=”Message” type=”textarea”][/contact-form]

    Drive Thru Ordering – McDonalds Goes For Dynamic Menus in Drive-Thru

    drive thru kiosk

    Published March 25th Yahoo News

    [April 1st update — McDonalds makes a second purchase. This time it is mobile software. The burger giant is making a $3.7 million minority investment in the New Zealand-based company Plexure]

    Excerpt

    The Golden Arches revealed Monday its biggest acquisition in more than 20 years, acquiring privately held tech platform Dynamic Yield. McDonald’s didn’t disclose a purchase price but a source close to the matter said McDonald’s plunked down in excess of $300 million for Dynamic Yield.

    McDonald’s CEO Steve Easterbrook sold the acquisition as a means to be similar to the web experiences offered by Amazon, Best Buy or Walmart.

    “When we reflect on the last four years, our owner/operators, our developmental licensees, and the corporation, we’ve all invested into the necessary technology to make the overall customer experience more relevant, easier, more enjoyable, with the ultimate aim for a much more personalized experience,” Easterbrook said in an internal video to employees and franchisees obtained by Yahoo Finance.

    “When we get onto websites like Amazon, or Best Buy, or Walmart.com, as you place your cursor over an item and click, and it enters your shopping basket, it automatically suggests other items that are associated with that. This technology can work with the intelligent menu boards we have,” Easterbrook added.

    He also thinks the technology will help ease congestion of the drive-thru at peak times, which is always a problem for McDonald’s.

     

    AudioEye – New Sponsor specializing in Accessibility

    audioeye ada voice

    AudioEye Now KMA Sponsor & Joins ADA Accessibility Committee

    audioeye ADA We want to thank AudioEye for becoming a sponsor of the Kiosk Manufacturer Association. AudioEye is also now a member of the KMA Accessibility Committee.

    About AudioEye

    AudioEye works with companies to ensure their digital content is accessible to users of all abilities.

    Approximately 15-percent of the world’s population has some form of disability, whether visual, hearing, cognitive or motor. And if not coded correctly, digital content is simply inaccessible to this population.

     Committed to equal access for all, AudioEye has revolutionized the way in which businesses and organizations achieve and sustain digital inclusion … any time on any device. Its patented solution identifies and remediates accessibility issues with both automated and manual testing and engineering, and provides continuous monitoring to ensure digital content meets – or exceeds – legal compliance with ADA-related laws.

     To learn more about AudioEye, visit www.audioeye.com.

    To read the AudioEye blog, visit www.audioeye.com/blog/

    Click here to get started with the AudioEye solution.

    To learn more about AudioEye solutions:

    • What is Ally Managed Service?
    • What is the Ally Toolbar?
    • How does the Ally Toolbar interact with Assistive Technology (AT)?
    • Does the Ally Toolbar replace a screen reader or other Assistive Technology (AT)?
    • How do I turn off The Ally Toolbar?
    • What is the Digital Accessibility Platform (DAP)?
    • What is the AudioEye Trusted Certification
    • What are the steps to achieving and maintaining AudioEye Trusted Certification

    To learn more about digital accessibility:

    • What is a disability?
    • What is accessibility?
    • Common misconceptions about accessibility
    • What is Universal Design?
    • What is Digital Accessibility?
    • What does it take to be digitally accessible?
    • What is WCAG 2.0?
    • What does “Digital Accessibility Compliance” mean?
    • What does “Conformance” mean?
    • Are there tools to see what conformance gaps you currently have on your website?

    Contact AudioEye

    [contact-form to=”[email protected],[email protected]”][contact-field label=”Name” type=”name” required=”1″][contact-field label=”Email” type=”email” required=”1″][contact-field label=”Phone Number” type=”text”][contact-field label=”Message” type=”textarea”][/contact-form]