Hospitality Kiosks – Touchless Contactless Kiosk for Hotel Pantries and Gift Shops

Touchless Kiosk News – Contactless Card Reader

From Impulsify September 2021

In Brief

Touchless kiosk transaction

New hospitality kiosk, contactless, which is designed for hotel food pantries and gift shops. Scan below and Pay and Go is the mantra and it makes a lot of sense. Having to wait in line for a bottle of water at the hotel can be a pain and there really is no reason for it. This solution is a cloud-based retail management system that allows associates to scan retail items, apply discounts, and charge to rooms on existing front desk terminals while managers track inventory and report on retail performance from any device.

Automated Retail Management and “Wait To Pay” converted to “Grab and Go”. ShopPoP is an in-store, guest-facing kiosk. It allows guests to truly grab-and-go without assistance reducing typical front desk burdens associated with offering a lobby retail store.

On the technology front these units are utilizing software from KioWare. Saves the solution provider time building their app (and focusing on their app) when a framework like KioWare automatically provides easy development options and built in compliance. QR code used is CR1100.

These people have a wide set of PMS integrations for companies such as Opera, Galaxy and PMI. Processor support comes with CreditCall, Shift4, Datacap Systems, Elavon, Bank of America and Chase Paymentech.

The “computer” is Windows-based and we are getting more details on that as well as enclosure manufacturer.

From News Release on PRNewswire

ShopPoP offered immediate relief, but cross-contamination concerns of touching a screen used by others in a public space grew as Covid cases grew. Impulsify’s development team, in partnership with Kioware (kioware.com), added a scannable QR code to the touchscreen kiosk that converts the guest’s phone screen into a trackpad eliminating the need to physically touch the kiosk to scroll and tap. There is no app download necessary, so the solution is immediately available to those who prefer it.

Contactless Card Reader Background

Ingenico’s PCI-certified unattended credit card terminal ShopPoP relies on for credit card payments already allowed for a contactless experience in the credit card portion of the transaction when NFC (tap) payment options are enabled. For more information here we recommend contacting UCP Unattended Payments. The actual card reader is the iUC285 from Ingenico. Worth noting too that Datacap Systems is one of the supported processors. More specifically Datacap Systems NETePay, though other they could easily also support Shift4, NMI/CreditCall, etc; ie; the list of processors already built into KioWare.

Features

Sleek design in a variety of sizes to accommodate space limitations
PCI Compliant for Unattended Retail
Multiple Credit Card Processor Partners
EMV Chip Reader
Standard Credit Card Swipe
Touchless Pay including Apple Pay / Android Pay
Room Charge Capability Available
2-D Barcode Scanner

Custom Options

Receipt Printer
Room Key Swipe
Custom, Branded User Interface
Millwork Integrated Designs Available

Brochure

shop-pop brochure
For more information send an email to [email protected]

Video

More information

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McDonald’s Kiosk News – Delivering More Accessible With Storm

McDonald’s Kiosk Accessibility News

In Brief

Public announcement by McDonald’s they are intent on addressing accessibility
AudioNav selected by McDonald’s
More specific details on an implementation schedule, company-owned versus franchisees, new kiosk versus existing kiosks expected prior to NRF 2022 which at the KMA Booth 1606 Storm will be showing the latest in accessibility technology.
Worth noting that in hospitality, Marriott uses the AudioNav now. Airline check-in such as Southwest Airlines has been using for a long time.
Storm Interface is also leading an open conference call later this month which will be a discussion session on strategies for extending accessibility to all manner of self-service. October 28th at 11 am CT. Contact [email protected] for invite. Limited seating available.

McDonald’s Kiosk ADA via Storm Interface audionav

Follow Up 10/18 — from Wall Street Journal

The technology will be added to all existing kiosks in company-owned restaurants in California, and 25% of existing kiosks in other U.S. states. [company-owned restaurants]
McDonald’s only operates around 5% of its roughly 14,000 U.S. restaurants, the company said. The rest are run by franchisees.
The company said it would add the new accessibility function to all new kiosks installed in any U.S. restaurant after July 1, including those sold to franchised restaurants.

“Initiatives to improve accessibility to products and information for those with disabilities or impairments should be recognized and applauded”, say Storm Interface.

Storm Interface, manufacturers of the AudioNav system interface, are working with McDonald’s to accelerate improvements in the accessibility of McDonald’s restaurant kiosks. McDonald’s was recently recognized by the National Federation of the Blind for its achievements in accessibility. Storm are pleased to have had an opportunity to work with McDonald’s delivering an effective audible and tactile customer interface.

“From the first meeting it was clear that the McDonald’s team had recognized the challenges faced by those who could not see, read or interact with a touchscreen” said Peter Jarvis SEVP at Storm Interface. “We were (and remain) impressed by their willingness to explore and implement new ideas and new technologies. Storm are delighted that the AudioNav device was chosen by McDonald’s to provide the integrated audio connection and tactile interface for navigation of restaurant menu options.”

“Inclusion is at the core of our values,” said Kelsey Hall, Senior Manager of Global Digital Accessibility at McDonald’s. “Implementing new options for our customers to be able to order independently is vitally important to ensuring the restaurant experience is accessible for everyone.”
Storm Interface’s AudioNav device is currently being deployed to McDonald’s corporate owned stores and select franchise locations across the US.

Background Information:

About Storm Interface
For more than 35 years Storm Interface have designed and manufactured secure, rugged and reliable keypads, keyboards and interface devices. Storm products are built to withstand rough use and abuse in unattended public-use and industrial applications. Storm Assistive Technology Products are recognized by the Royal National Institute of Blind People under their ‘RNIB Tried and Tested’ program.
https://www.storm-interface.com

Related Articles

Videos

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Kiosk Pictures – IKEA, Wawa & McDonalds Storm

Kiosk Photos – IKEA, McDonalds and Wawa

We see stuff (like everybody else). Some interesting stuff.

For nice video of Wawa click here.

Wawa self-checkout for quick fast customer check-out in grocery store

Ikea kiosk

McDonalds kiosk with Storm audionav

wawa self-checkout kiosk

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JD Sports Digital Signage and Kiosk Video

Digital Signage and Kiosks in Latest Iteration in UK

From Evoke Creative

McDonalds Drive Thru Kiosks

After 8 years of working with JD Sports Fashion plc aiding their #DigitalTransformation that drives their business forward internationally, we are proud to showcase the launch of their new flagship store at Westfield, Stratford which is one of our most technologically advanced builds since developing their NYC and Paris store back in 2020.

We have been working with JD to develop this flagship store for over a year, focusing on creating a captivating and interactive experience for their customers. Adding an additional 80 screens and LED displays to JD’s existing estate of over 3000 live devices around the globe, this store stands as one of our most innovative installations yet. All devices can be controlled through our EvokeCloud CMS that allows users to run bespoke and synchronized campaigns and interactive experiences across a multitude of devices on demand.

We also implemented several Innovative Wall Mounted KPOS Kiosks to assist customers in browsing, ordering, and making contactless payments to minimise the till queues at peak times. This powerful kiosk packs a fully interactive touchscreen display, integrated contactless Chip and PIN, security de-tagging and printer system, utilized to create a seamless consumer journey.

Footwear Order Screens and Software have been added to allow customers to browse, select, order, and try on any footwear using their mobile phone.

The shop looks amazing, well done to everyone involved!

Best Kiosk Software – Intuiface Next Generation interactive experience creation

Next Generation interactive experience creation with Intuiface

We welcome Geoffrey and Intuiface as a 2 Year Bronze Sponsor. Very robust authoring environment coupled with rapid application development (aka no coding required — all drag and drop templates). Complete portfolio of project videos to see end results. The extremely wide ecosystem for full-service provider partners is unparalleled in our experience. If you would like an introduction please email [email protected] or call 720-324-1837

Thanks!

The Audience Engagement Platform

Intuiface is a no-code platform dedicated to the delivery of rich interactive digital experiences that connect audiences to place. Start a Trial Book a Demo

For Next Generation Interactive Content

With Intuiface, teams of any skill set can create, deploy, and analyze deeply immersive, personalized, multi-channel interactive digital experiences – running in venues, on their websites, and even in local apps – that are responsive to touch, gestures, sensors, voice, computer vision and more.

What Makes Intuiface Unique?

Intuiface began with a passion for digital interactivity that started more than a decade ago.
We’ve combined years of dedicated research and customer feedback to produce the market’s most complete platform.

Try Intuiface for free

100% of Intuiface capability at no cost for one month. Try everything before you buy, no credit card required.

Start a Trial

Cutting-edge use of no-code techniques

Drag-and-drop, trigger-and-action approach to UX development
Simplified connection to any cloud-hosted service
Native code-like performance without a need for developer skills
Secure ISO 27001 certified infrastructure

The best of traditional, digital signage platforms

Remote provisioning, deployment, and monitoring
Flexible, extensive content management system
Straightforward, scalable licensing and pricing
Supports all traditional digital signage platforms

Our unique insight and innovation for human-machine interaction

Built-in support for multi-touch, computer vision, gesture, voice.
Native integrations for sensors, RFID readers, tangible objects, IOT
Enterprise-grade analytics with chart builder and dashboard publishing
Seamless deployment to webpages and as apps on personal devices

For more information contact [email protected]

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Payment Kiosk News – Updating Pulse Machines with Modern Card Reader

Solution for Coin-Operating Machines with the OTI Trio

Blog entry on UCP Inc.

Coin-operated pulse machines were introduced in the early 1880s and have been an integral part of our lives in a variety of ways since that time. The application following their creation was considered significantly diverse, being used for car washes, laundromats, kiddie rides, arcade games, and a variety of other electronically-based systems. The design of these machines were instrumental in revolutionizing the industry of unattended devices, but that doesn’t mean they weren’t without their share of flaws. Coins getting stuck, dollar bill issues, incorrect change on hand from customers, and having to clear out the coin tubs at the end of each day are some of the many challenges that these machines frequently experienced, and it was equally frustrating for both the customer and the service provider. Covid-19 brought along with it a multitude of challenges in all shapes and sizes to countless industries, but it also offered the opportunity for previously unrecognized growth and adaption. In the instance of coin-operated pulse machines, the answer was retrofitting existing machines.

It’s been understood for a considerable amount of time that money is far from being something clean that we should handle on an everyday basis. Studies have found that 3,000 different types of bacteria live on a single $1 bill, and are one of the dirtiest things you touch every day. This is something that we’ve been aware of for quite some time, but not something most of us paid any mind to until once the pandemic began. People have grown exceedingly conscious of the dangers of handling cash, and have quickly lessened or completely ceased their interaction with cash and coins. Looking for a better solution to bacteria-free transactions is where contactless and cashless technology comes into play.

With the EMV certified Trio-IQ from OTI with EVO processing, your basic coin-operated pulse machine is transformed into a powerful and state-of-the-art cashless & contactless pulse machine. This modular combo platform combines telemetry with a 5-in-1 EMV payment reader that offers full integration to your coin-operated pulse machine, even with existing functionality and full payment options. The system even knows how to sample pulses that come in to estimate coin payment counting and monitoring. It’s a standard size and can be retrofitted easily with most existing equipment. The device also has full connectivity options such as Cable, WIFI, BT, and even 4G Networks.

More revenue potential

The smart billing process enables users to easily add more operations to an existing operation and get a single charge for all. This keeps them playing and spending more money rather than losing focus and searching for more change.

Integrated capabilities can also save on outlay. Some machines have need of an additional timer module that can cost up to $700. TRIO-IQ eliminates the need for a separate timer since it is capable of getting input directly from the machine and acting as a timer using its built-in display.

Fully customizable

Integrators love TRIO-IQ because it is easy to customize and configure and thanks to OTI’s open garden approach which provides you with SDKs and APIs.

Payment processes can be configured by the operator at will. Everything can be customized including the messages on the display, the amounts, pulses, coin up or coin down, etc.

In addition, custom configurations and immediate actions can be done remotely. No need to bother going in person to the machine.

New payment channels

TRIO-IQ supports it all; Credit cards/smartphones that support EMV, insert, swipe, tap and QR Code.

The QR Code can be given as a coupon in front of the machine. The TRIO-IQ knows how to read it and send it to the server for approval for further operation.

Reporting

There are various options for reports and notifications. For example, monthly activity reports – allows tracking and control and prevents theft as it happens today in the transfer of cash from the machine to the recipient.

Real-time reporting of faulty equipment enables operators to fix the problem in a timely manner, cutting down on the loss of revenue due to inoperable machines.

The bottom line

To sum up, there are several advantages of retrofitting Pulse Machines for cashless payments.

Adding cashless payment abilities to your coin-operated machine opens up new revenue streams. In the process, by connecting your machine to the cloud, significant cost savings can be achieved by more streamlined and efficient management.

Some research shows enabling cashless payments can increase revenue and profitability by as much as 28%. Consumers are likely to use your machine multiple times in one visit, simply because they don’t need an endless supply of coins or banknotes to feed into the machine.

Connecting your machine to the network allows you to run your machines much more efficiently. Cloud management systems provide real-time status data for each machine. This saves money in two ways; less downtime when a machine is not working and fewer costs servicing the machine.

Related

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Kiosk Supply Chain News – HID Access Control Suffering Shortages

Kiosk Supply Chain

As reported on IPVM

In Brief

HID readers (NFC and RFID) come up quite often in kiosk projects
Out of stock for multiple core offerings
Delays expected to last months
No plans to shut down
Signature line of Signo Access Control Readers is the biggest trigger
Nice report by IPVM on tests they ran on Sign reader

Excerpt:

HID’s Large Marketshare Leaves Many Scrambling

Because HID is one of the biggest companies selling access readers and cards, the problem is especially significant for many integrators who essentially use HID as a single source.

Many Facing Global Supply Chain Problems

Industry executives tell us the global supply issue is a huge problem across the board in security, and HID is just one example of the supply issue problems the global economy is dealing with. However, HID’s dominance in access control exacerbates problems for this market.

Read the full article as reported on IPVM

Related Links

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KMA Kiosk Association Quarterly Call Wrapup

See post on KMA.global

We held our quarterly call via Teams October 28th.

In attendance:

Access Board
The NFB
The Lighthouse for the BLind
American Council of the Blind
Open Doors
Goldstein & Levy
William Goren Associates
KioWare
KIOSK Information Systems
Pyramid Computer
Vispero
Kiosk Group
Tech For All
Storm Interface
Dynatouch
Dolphin Computer Access
NCR
Frank Mayer

We will issue a more formal response to action items and directions but to address some.

The Access Board mentioned another round of rulemaking regarding kiosks is on the table. We’ve noted the timeframe and announcement in our Kiosk ADA FAQ
Several in the audience were unaware that the KMA Code of Practice has been publicly available for download since Feb2021. It is in a redacted form without the legalese and in plain English. This is also listed in our Kiosk ADA FAQ

The call went over 90 minutes and was very instructive. The comments by the Access Board were very helpful as were inputs from the legal law establishment (Goldstein & Levy as well as Goren Associates).

For more information you contact [email protected]

Related Info

14 point checklist for ADA based on Code of Practice

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Kiosk ADA — Call for Comments on Voting Kiosks

See KMA.Global post

NIST Seeks Public Comment on Recommendations

The National Institute of Standards and Technology (NIST) requests public comments on the Draft of Promoting Access to Voting: Recommendations for Addressing Barriers to Private and Independent Voting for People with Disabilities. Under Executive Order 14019 on Promoting Access to Voting, NIST is directed to identify barriers to private and independent voting for people with disabilities, make recommendations to remove these barriers, and evaluate the steps needed to ensure that the online Federal Voter Registration Form is accessible to people with disabilities. The Draft is available in the Federal Register.

The Draft was developed by NIST using information collected through the Request for Information that was published in the Federal Register on June 16, 2021, reviews of reports, papers and other literature, and engagement with stakeholder organizations and election officials. NIST is seeking comment on the Draft from persons with disabilities, disability advocacy groups, assistive technology vendors and professionals, non-partisan voting promotion groups, voting technology vendors, election officials, and other stakeholders.

Public comments must be received by 5:00 pm ET on November 22, 2021. Comments may be submitted at www.regulations.gov under NIST-2021-0005-0001 or by email at [email protected]. Complete instructions for comment submission can be found in the Federal Register notice. For questions about this request for public comment, contact Kevin Mangold, NIST, by phone at 1-301-975-5628 or email [email protected]. Users of telecommunication devices for the deaf, or a text telephone, may call the Federal Relay Service at 1-800-877-8339.

Comments for Next Rulemaking Session

You are welcome to submit suggestions and comments for the U.S. Access Board to consider during their next rulemaking session for kiosks and self-service. You also have until November 20th to make add comments for Voting and Accessibility — here is the Google form

For more information

contact [email protected]

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Public Safety Kiosk Includes Locker Solution – CR+M

First Responder Kiosk Doubles as Lockers and Advertising Point

Click for full size public safety kiosk

Writeup on Sixteen:Nine by Dave Haynes

We are doing an in-depth article on CR+M but not surprisingly Sixteen:Nine published an insightful post on new public safety kiosk from CR+M.

In Brief

LA-area manufacturer Olea working with Community Response + Mitigation – on an outdoor-rated dual-sided 55-inch display totem that has a keyed locker on one side that stores items like bleed kits, heart paddle kits, ballistic shields and other life-saving equipment that first responders need when they find themselves working an active shooter incident or other emergencies.
Defined as forward operating post for first responders
What we found interesting insight — The company sells a variety of items, including lockers and cabinets that don’t incorporate screens. But I find this approach interesting because I could see media companies and large venue operators that sell their own media and promotion time having an interest in these. I could be corrected, but the smart city thing being sold by media companies as a way to win ad concessions hasn’t really played out. Justifying the presence of ad screens – and I know this will come across as a little cynical – may be easier when the presence of the screens is positioned as helping first responders and the public.

We recommend visiting Writeup on Sixteen:Nine by Dave Haynes

More Information on CR+M Public Safety and First Responder Solutions

For more information

contact [email protected]

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NRF Kiosk Award – Best Payment Innovation for Kiosk – PopID and NRF

NRF Kiosk Award for Payment Innovation

Special Announcement from The Industry Group – November 8, 2021 — this is the newsletter sent by KI

NRF Awards PopID

See information posted on NRF Big Show Website . The kiosk association in conjunction with Datacap has nominated PopID Pay-By-Face as a candidate for Best Payment Innovation. Please visit and vote so we can help promote contactless payment options such as this for a myriad of industries. This is a current solution already deployed and being deployed nationwide. It is not a trial balloon or idea.

You can vote here (30 seconds)!

About — PopID is a universal gateway for verifying an individual’s identity based on their face. Applications such as loyalty, payment and entry are available. PopID has various enter-by-face and pay-by-face solutions, PopPay. Ideal for retail and restaurants, PopPay can be used at drive-thrus, cashier/counter spaces, pay-at-table or via unattended kiosks.

Testimonial — An example of one of PopID’s many locations, Daddy’s Chicken Shack (located in Old Pasadena, California), implemented PopID’s kiosks early in the COVID-19 pandemic. Owner Chris Georgalas commented “We brought PopID’s kiosks in a few months into the pandemic, partly to act as a physical barrier between people and partly to help ease the ordering process… There’s no touching, there’s nothing whatsoever for [the customer] to do. I think it’s just amazing.”

Deployments — As of September 2021, PopID announced that more than 100 restaurants and retail brands now accept PopPay throughout Southern California with around 70,000 registered users and more than four million facial authentications. On September 7th, 2021, PopID announced they plan to go national.

Vote for innovation such as this which makes it possible for small to medium to large businesses all easily use. Benefits are:

Improved Safety and health factors
Higher Sales
Lower payment processing fees
Increased throughput (faster transactions)
Higher loyalty program participation
Scalable with full integration support

See information posted on NRF Big Show Website or Please vote here!

Other News of Interest this Week

Amtrak Kiosks – 200 Amtrak next generation ticket machines rolling out
KMA Quarterly Call – Next Rulemaking for US Access Board is now active — Wrapup
What To Consider ADA-wise with EV rapid charging terminals at your establishment
Ongoing — PAX Technology POS terminals under FBI scrutiny

CraigK in Denver
Craig Keefner | 720-324-1837 | [email protected] | LinkedIn (feel free to connect)
See The Industry Group website for a complete list of all self-service-related verticals that we inform and educate on. McDonalds kiosks, PCI EMV, ADA, digital signage and more.

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Facial Payment – PopID and SoftBank to Launch PopPay In Japan – Wendy’s

Wendys and Pay by Face

Seen on BusinessWire and Yahoo Finance

Vote for PopID Best Payment Innovation for NRF 2022

PASADENA, Calif. & TOKYO–(BUSINESS WIRE)–PopID, Japan Computer Vision (“JCV”, a subsidiary of SoftBank Corp), and Wendy’s First Kitchen (“WFK”) announced today the launch of PopPay – PopID’s face-recognition-based ordering and payment system – in Tokyo, Japan. As a first step in the launch, Wendy’s First Kitchen locations in Akasaka Mitsuke, Shibuya Center, and Jiyugaoka will begin accepting payments using PopPay, representing the first time a QSR chain in Japan is accepting payments authenticated using a customer’s face.

“We believe that PopPay is a safer, more convenient, and faster way for our customers to order and pay. We will work together with our partner companies to make this payment method the one that our customers prefer”

Tweet this

Using the new system, WFK’s customers will be able to link their face to a credit card or First Kitchen prepaid card and then pay by simply smiling at a camera-equipped tablet connected to a self-ordering kiosk manufactured by PLANET Co. Ltd. (“PLANET”). They will also be able to see their order history to simplify their ordering experiences. In cases where consumers’ hands are full or when they don’t have their wallets with them, they will be able to make payments without the need for cash or a mobile phone.

“We believe that PopPay is a safer, more convenient, and faster way for our customers to order and pay. We will work together with our partner companies to make this payment method the one that our customers prefer,” said a spokesperson from WFK. “In the near future, we would like to upgrade the system so that customers can enjoy even more of the benefits of being a loyal customer with just one look, even if they come to the store empty-handed.”

PLANET and JCV have jointly developed a hospitality solution that uses face recognition technology to simplify transactions in restaurants, solve problems, and strengthen the creation of new points of contact with customers.

Building on their success with WFK, PopID and JCV, (a subsidiary of SoftBank Corp.), will collaborate to pursue additional business opportunities aimed at providing the PopPay platform to other restaurant and retail businesses in Japan.

Andrew Schwabecher, CEO of JCV said, “Hundreds of brands now accept PopPay in the United States, and we have witnessed exponential growth in consumer usage.” He also said, “We have worked closely with the PopID engineering team to customize the platform for the Japanese market, and we expect businesses and consumers in Japan to embrace PopPay as a better way to transact.”

In Asia, face pay has recently exploded as the preferred payment method for consumers, because it is more convenient and secure. “Multinational financial institutions believe that face pay is likely to become a global standard, because it is the most effective way to prevent payment fraud,” said John Miller, CEO of PopID. He also said, “Outside of the US market, we will create open loop platforms for banks, wallets, and other payment companies to enable consumers to link any payment system to their faces to spend against.”

In addition, a presentation for the media regarding this initiative (co-hosted by First Kitchen and JCV) is scheduled for December 1, 2021 (Wednesday).

About PopID

PopID provides a trusted and secure platform that enables businesses to give their customers and employees the option of authenticating their identity using advanced facial recognition.

Contacts

Yale Goldberg
Chief Operating Officer
440-781-9036 | [email protected]

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Cashierless Store Kiosks — Starbucks and Amazon Go

From Retail Systems Nov2021

Amazon Go & Starbucks Cashierless Store NY

From CNBC Nov2021

Click for full size Amazon Go Check-in KIosk

In Brief

Coffee is just one deliverable. A complete range of other “related” goods such as protein bars, chewing gum, salads and sandwiches available
Stores like these will have longer hours. That counts.
Decor set for solo workers but also group meetings

Key Points

Starbucks is opening a pick-up cafe in midtown Manhattan with Amazon that uses the retail giant’s cashierless technology.
It’s the latest step in Starbucks’ strategy to update its store footprint to meet consumers’ changing habits.
The first Starbucks Pickup with Amazon Go location opens Thursday in New York City on 59th Street, between Park and Lexington Avenues, and two more are planned over the next year.

Excerpt

Click for full size Amazon Go Check-in KIosk

When customers enter the new store, they’ll first see a counter to pick up the drinks they preordered using the Starbucks mobile app. A digital screen hanging above the counter shows which orders are still being made by baristas.

To take advantage of the convenience of Amazon’s “Just Walk Out” technology, customers can use the palm of their hand, if they’re already registered with Amazon One. Otherwise they can use an in-store code from the Amazon app or insert their credit card. A kiosk near the entry allows customers to join Amazon One by inserting a credit card and scanning their hand.

More Information

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November Kiosk News

Kiosk Manufacturer News November

DENVER, Colo., Nov. 23, 2021 — November news from the Industry Group and Kiosk Association. Events and Features This Month: First Responder Lockers and Kiosk; Bill Payment Kiosk Review; and McDonalds Deploys Accessibility to self-order kiosks. PRNewswire and APnews

Events and Features This Month

* First Responder Lockers and Kiosk — Our feature story on innovative new public safety lockers and kiosks from CR+M. The CR+M digital kiosk stores five CR+M belts, each containing five STOP THE BLEED® kits as well as a breaching tool and a ballistic shield. The units also provide a highly valuable real-time digital bulletin board, branding and advertising tool.

* McDonalds Deploys Accessibility to self-order kiosks — McDonalds will deploy accessibility to all owned stores by the end of the year and any new deployments to franchise stores will come with accessibility included. Featured is the integration of the JAWS screen reader and the AudioPad hardware assistive technology.

NRF in New York January — We will be showcasing accessibility in multiple form factors and in the POS space. As part of the show, the KMA and Datacap Systems have nominated PopID in the Best Payment Innovation award category. As of September 2021, PopID announced that more than 100 restaurants and retail brands now accept PopPay throughout Southern California with around 70,000 registered users and more than four million facial authentications.

On September 7, 2021, PopID announced they plan to go national. Recently, Wendy’s in Japan announced a rollout of facial payment technology by PopID. It takes less than 30 seconds to vote. Please vote for PopID at: https://usvendorawards.awardsplatform.com/entry/vote/bnJKmLPa?keywords=PopID&chapter=&category=95290

ARTICLES THIS MONTH

* First Responder Kiosk – Emergency Supply Lockers for “Stop the Bleed”

* Bill Pay Kiosks Review 2021 – AT&T Bill Pay, Verizon, T-Mobile, Xfinity Comcast

* Cashierless Store Kiosks — Starbucks and Amazon Go

* Facial Payment – PopID and SoftBank to Launch PopPay In Japan – Wendy’s

* Retail Market Research IoT Impact 2021 – The Digital Transformation

* Digital Signage Case Study – Westin dvLED Peerless-AV, NovMega, LG in Canada

For more information contact Craig Keefner, 720-324-1837 or [email protected] or you can visit https://kioskindustry.org//.

Since 1996 for 25 years serving the self-service technology market. For a complete list of verticals visit The Industry Group, at https://industrygroup.org/.

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Retail Kiosk – Amazon Go Starbucks in NYC Video Walk-Thru

Amazon Go + Starbucks Video Tour by Josef

More Information

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Kiosk Association now a member of Digital Signage Federation

The Kiosk Manufacturer Association is now a member of the Digital Signage Federation — From KMA.global

As part of our continued involvement with interactive digital signage the Kiosk Association has joined the Digital Signage Federation as a dues-paying member. The Industry Group already has dedicated multiple digital signage channels covering digital signage, menu boards, media players and new touchscreen technologies.

Here is background on the organization

Who we are

We are the only not-for-profit independent voice of the digital signage industry, reflecting the diverse constituencies that make up our industry. Our goal is to continue building a strong foundation for the advancement of the industry. To this end, we partner with our members and key organizations to provide education, networking, and advocacy to continue moving the growth of the industry forward. So whether you are launching a new ad-based network or you’ve been around since the inception of digital signage, our hope is that you will find the resources you need to thrive.

How it works

The DSF is governed by a Board of Directors, a volunteer member board that is elected by the DSF membership in an annual election. The board consists of an Executive Committee-Chairman, Vice-Chairman, Treasurer, Secretary, and Immediate Past Chairman, all of whom serve one-year terms in their roles. At-Large Directors are elected to two year terms on a rotating basis, so that there are four or five directors each year who rotate on/off the board. All of the association’s projects and initiatives are board-driven and supported. Outside of the Board of Directors are our Committees that execute the board’s strategic initiatives throughout the year. Committees consist of additional volunteer members who have raised their hand and give their time to work on these events and projects.

Our volunteers are our lifeblood – without them, we simply wouldn’t exist.

What we do

DSF has a host of projects and initiatives that are going on at all times. We host Regional Networking Events, attend various industry shows, offer educational opportunities, provide industry research, promote our members in a variety of ways, and offer business opportunities to our members. We are the exclusive association sponsor of the Digital Signage Expo, the largest digital signage trade show in the world, and our official certification program is with the Digital Signage Experts Group (DSEG). We are always seeking ways to improve and advance our members and the industry. If you have an idea, send it our way.

Why us?

Because the digital signage industry needs an independent voice. Since our inception in 2010, the DSF has tirelessly worked to promote the industry as a whole. We established Privacy Standards that have since been cited in national publications and before Congress. We established the DSF In-Forum to provide end users a business tool to freely and easily source RFPs for their projects. We established the Seal of Professional Excellence to provide a graphic representation of our members’ commitment to excellence in business practices. We provide monthly educational opportunities in a variety of formats to provide learning opportunities and conversations around topics and case studies important to the industry.

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Outdoor Displays For Hotter Climates

Comments – Latest outdoor display model in stock now, offering improved brightness output and thermal performance for full sun usage with key network control and operating system updates. Operationally designed and tested is more reliable than incomplete specs. McDonalds suffered display failures in California. The display and specs were exemplary (Samsung OH55s) however those were not a silver bullet by themselves. See reverse case study.

With an unmatched ingress protection (IP) rating and award-winning feature set, the new XHB553 is lighter in weight with significant mechanical and operating system enhancements that include thermal load diffusion, customized brightness scheduling, auto-source switching, power saving, and pixel shifting, to name a few. Even better – it is fan cooled to reduce heat build-up caused by thermal load from extended exposure to direct heat – The operating temperature remains the widest in the industry, ranging from -31°F to 140°F!

Peerless-AV’s Market Leading 55″ Xtreme™ High Bright Outdoor Display Now Enhanced for Peak Performance in Hotter Climates

AURORA, Ill – December 7, 2021 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, has announced the availability of the new generation 55″ Xtreme™ High Bright Outdoor Display for all-weather, extreme temperature applications. The new XHB553 retains an unmatched ingress protection (IP) rating and award-winning feature set, but is now lighter in weight with significant mechanical and operating system enhancements that include thermal load diffusion, customized brightness scheduling, auto-source switching, power saving, and pixel shifting, to name a few.

To address performance requirements in hotter ‘desert’ or sunnier climates, the new XHB553 outdoor display is fan-cooled to reduce heat build-up caused by thermal load from extended exposure to direct sunlight. The display’s operating temperature remains the widest in the industry, ranging from -31°F to 140°F (-35°C to 60°C) and the patented thermal exhaust system keeps internal components cooled in extreme heat. It also offers 2500nits of light output and an ambient light sensor that automatically adjusts brightness to match time of day conditions, thus reducing light pollution in evening hours and optimizing power consumption.

Click for full-size image — Outdoor Display Peerless-AV

The XHB553 is now 25% lighter than the previous generation 55″ and includes a gyroscopic sensor that detects any movement of the display. The XHB553’s IP66 rated design protects against the ingress of water, dust, dirt, moisture, and insects, and an IK10, tempered cover glass offers protection against vandalism and debris.

Additional new features include upgrades to the display’s network access and control functionality, as well as key operating system extras:

Auto-Source Switching: Allows the user to set the display to search for a secondary content signal if the main source fails, ensuring zero display downtime
Power Scheduling: Allows the user to set a specific frequency time and date for the display to turn on and off automatically
Brightness Scheduling: Eco and custom settings allow the user to use predetermined modes that set the backlight level intensity according to time of day, an important feature at night where regulations dictate brightness of digital signage, especially near roadsides
Power Save Mode: Allows the user to set the time for the display to power down or go to sleep mode if no content signal is present; The LAN port can also be set to passive or active mode to reduce power consumption when the display is not active
Pixel Shifting: Useful if using static content to avoid image retention; Horizontal or vertical shifting of an image can be set to a specific frequency

“Peerless-AV prides itself on providing the best possible solutions for our consumers, constantly thinking of ways to update or improve products to better suit the consumer’s needs,” said Nick Belcore, Executive Vice President, Peerless-AV. ” With an increased demand for outdoor displays built to last through extreme weather, sun exposure, cold, and more, we designed the XHB553 to excel and perform to the highest of standards in all weather conditions.”

The Xtreme™ High Bright Outdoor Display can be much more than a standalone unit. Peerless-AV also designs and manufactures stylish, fully integrated kiosk solutions, including Outdoor Smart City Kiosks (KOP2555-XHB) and Outdoor Digital Menu Boards (KOF555-1/2/3).

For more information about the 55″ Xtreme™ High Bright Outdoor Display (XHB553), please visit: www.peerless-av.com/products/xtreme-high-bright-outdoor-displays.

More Outdoor Display Information

DSE 2022 Gold Sponsor Peerless-AV
Digital Signage Case Study – Westin dvLED Peerless-AV, NovMega, LG in Canada
New Product — SEAMLESS Kitted Series Flat dvLED Mounting System for LG LED Displays
Contact [email protected] if interested in being introduced. They can give you a discount
Peerless-AV® Announces New 65” Xtreme™ High Bright Outdoor Display(Opens in a new browser tab)
Peerless-AV Announces Larger UltraView UHD Outdoor TV(Opens in a new browser tab)

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Self-Check Hearing Screening Kiosks Going Into Giant Eagle

Grocer partners with InnerScope to provide customers with free access to hearing tests. Considering the aging population and the market for hearing enhancement this is akin to offering jewelry. Playing catchup to Costco perhaps. Progressive Grocer posted this.

The initial rollout of the digital kiosks are in the pharmacy department of the following Giant Eagle stores:

100 Settlers Ridge Center Dr., Pittsburgh
4010 Monroeville Blvd., Monroeville, Pa.
30275 Detroit Rd., Westlake, Ohio
1700 Corporate Woods Parkway, Uniontown, Ohio
6700 Perimeter Loop, Dublin, Ohio
840 W. 3^rd Ave., Columbus, Ohio

InnerScope and Giant Eagle will continue to strategically deploy the hearing kiosks within Giant Eagle’s more than 470 locations.

For more information contact [email protected]

Restaurant Market Report by Square (36 pages) By The Numbers

Good to see a point of view from Square. The reports include quite a bit of data. Wakefield did the work for them. They do multiple “Future Of” sectors such as Commerce, Retail and Restaurants. See the Town Square area of Square. Square is a big cheerleader for QR codes for sure. They make no mention of biometrics or facial we note. They include building community involvement and likely that entails spending time and money on social channels we would guess. Related of interest:

The Kiosk Manufacturer Association has arranged for a discount on the most recent IHL POS/mPOS market research report.
Datacap released nice data infographic on Point of Sale Market.
For more information contact [email protected]

Future of Restaurants Market Report for 2022 Square

Excerpts:

79% of customers say that they’d prefer to order via online kiosks rather than directly through staff — and not just for fast food. 45% of customers prefer it for casual dining and 21% prefer it for fine dining.
Self-serve ordering exploded in popularity during the pandemic as a way to reduce contact between staff and customers. Over the past year both customers and restaurants have experienced its benefits. Customers don’t have to wait for staff to take their orders and payments. Restaurants are
able to turn tables faster, and recent Square data show that businesses average a 35% increase in sales within the first 30 days after they implement
self-serve ordering with QR codes.
11% of customers would avoid a restaurant with no digital menus
45% of restaurants say that they plan to offer QR code menus even after COVID subsides.
94% of restaurants surveyed say that they currently offer contactless payment options.
52% of restaurants surveyed say that they plan to offer tableside payment options.

Table of Contents

Introduction
Ongoing Labor Shortage
Automation is not a bad word
Omnichannel strategy
On-demand delivery
self-serve ordering
More ways to pay
Diverse revenue streams
Building community
Methodology

More Information

How Square Made Its Own iPad Replacement(Opens in a new browser tab)
Smartphones Replace Kiosks At Latest Three Square Micro markets(Opens in a new browser tab)
Inside Times Square McDonalds flagship – CNBC(Opens in a new browser tab)
POS SDK Square – With New SDK, Square Wants to Open New Scenarios for POS | PCMag.com(Opens in a new browser tab)
2021 Square_2022_Restaurants_122021-compressed – note this is low fidelity highly compressed. Full fidelity at Square site

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Sustainable Self-Service – Eco-Friendly Kiosks – Zero Carbon Footprint

Editors Note – the feature image shows the founder of Olea Kiosks back in 2008. Sorghum kiosk for IBM Anyplace.

Zero Carbon Footprint, Green Kiosks, Fitness and Health Kiosks

We note developments in the green environmentally sensitive area. Many companies are adopting a more eco-friendly branding stance and using social mechanisms to inform users on their initiatives towards a more eco-friendly and healthy experience for users. Green technology is nothing new and health-concious kiosks are available in a myriad of functions from measuring to blood press, hospital check-in, medicine disposal and more. Pharmacies are experimenting with dispensing prescriptions.

Sectors

Carbon footprint — we now have zero carbon footprint McDonalds restaurants. Who’s next?
- 2022 NRF Net Zero Guide-compressed
Corporate Social Responsibility or CSR
- What’s Behind the New Urgency Driving Sustainability Initiatives? – Link
Energy efficiency which is represented by smaller and smaller microclients and thin clients such as raspberry PI
Wellness kiosks that perform a multitude of checks which include blood pressure kiosks
Check-in kiosks for healthcare
Fitness self-service — some examples might be performing a certain number of aerobic exercises in return for vending voucher, or it could be pedaling on a kiosk inside a McDonalds while you eat your quarter pounder with cheese watching the digital signage news.
Self-service technology leveraging recycled materials, or assisting with recycling
EV charging for electric vehicles – a nice case study with pictures of Kohls, Now we have PEVs.

Consumer and DisplayTechnology

Samsung 2022 Initiatives
‘Samsung City’ Previews a More Customized and Sustainable Future at CES 2022 — lots of photos from CES basically

Here is some news we think is notable

Restaurants
- McDonalds First Zero Carbon Restaurant — designed to be net zero emissions standard in both construction and every day operation – an industry first.
- McDonald’s outlet shows diners riding on a stationary bike while gorging on a burger January 7, 2022
  While exercising is essential, is it wise to workout while chomping down a double cheeseburger to keep the pounds off? McDonald’s fans are losing
- Look: Valenzuela City shows off new McDonald’s ‘Bike Dine’ branch January 7, 2022
  Looking for a neat place to stop for breakfast during your next bike ride? If you happen to be pedaling in Valenzuela City, McDonald’s Malanday might …
- This eco-conscious McDonald’s in Philippines has a bike & dine in area for cyclists January 7, 2022
  Close your eyes and try to envision what restaurants will look like in the future.
- Green & Good | McDonald’s Philippines December 28, 2021

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Videos

Some History of Green Kiosks

Experimental “green” kiosk back in 2008 with IBM when they wanted to show off the IBM Anyplace and its low power consumption. It had gotten some sort of approval at the time that was unique. Olea made the enclosure from a Sorghum board. Some group was trying to repurpose the stalks from Sorghum into a board material so it wouldn’t go to waste. It looked neat but smelled like rotten hay bales. We ended up coating it in a lacquer of some sort to seal it off because of the smell.

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Press Release – Pre NRF by Kiosk Industry

Kiosk and Digital Signage News from Industry Group and Kiosk Association (KMA) for Jan. 2022

Here is the link on PRNewswire and also the link on APNews – January News

Contactless Self-Order Kiosk

DENVER, Colo., Jan 12, 2022 — January news from the Industry Group and the Kiosk Association: NRF is coming up this weekend and we are hopeful our retail facial payment finalist takes home the “Best Payment Innovation” award. The transactions and enrollment numbers certainly justify it. Editors Note: Also see VIP Award Candidate for Make-A-Wish as well.

We also thank Jim Kruper with KioWare who is managing the booth. Stop by and see contactless self-order, assistive technology ala McDonalds and the new Ingenico Self-4000 terminal. He is featured on our portal page on NRF — NRF Big Show #1606.

Big legal ADA news is Quest Diagnostics got very bad news on two fronts. The class action part will drive remedial actions across the entire country, and all units. That originally inexpensive kiosk has the definite possibility now of turning out to be an expensive choice.

For the upcoming DSE show in Vegas/March, besides hoping COVID will subside, we are hoping to show a cool 4K 85-inch demo deployed recently at super major retailer (they sell staples?) We recommend reading a message by Brad Gleeson and contacting him for more info. At NRA our odds are pretty good we will have the Samsung “KMA” kiosk in our booth (running Nanonation partner software). We are in the Tech Pavilion.

New Gold sponsors – FEC POS — now entering self-checkout (SCO) kiosk market. American Kiosks – offices here in Colorado. Custom projects is prime competency.

KIOSKS

* Self-Checkout Kiosks by FEC

* ADA Kiosk Quest Diagnostics Update + Walmart Blind Access

* Olea Kiosks Names Director of Sales

DIGITAL SIGNAGE

* Message from Brad Gleeson — Digital Signage Tradeshow

* Video of Latest Starbucks..oops I mean 7-Eleven Digital Menus

* OLED Display Solution 30 Percent Brighter Than Standard OLED — LG

* LG taps DSP Concepts for voice command recognition

* Redbox Digital Signage Kiosks Coming Soon!

RETAIL

* Autonomous Robots – Sidewalk Robot with Uber and 7-Eleven

* Autonomous Robots Airport Food Delivery Robot

* Restaurant Market Report – Investment in 2022 includes tech, real estate

* Drive Thru Technology – McDonalds Sells Platform to IBM

OTHER SEGMENTS (E.G., HOSPITALITY)

* Hotel chain converts Windows PCs to Chrome OS

* Linux Developer for Kiosks – Raspberry PI developer for Kiosks

* Accessibility Trends For Internet Access – Desktops and Mobiles – 2022 – What will be considered accessible?

MORE INFORMATION:

For more information contact Craig Keefner, 720-324-1837 or [email protected] or you can visit https://kioskindustry.org//.

Since 1996 for 25 years serving the self-service technology market. For a complete list of verticals visit The Industry Group ( https://industrygroup.org/ ).

NEWS SOURCE: Kiosk Association

Keywords: Point of Sale and Kiosks, self-service technology market, Kiosk Association, kiosks, Ingenico Self-4000 terminal, DENVER, Colo.

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Scotland Adds Kiosks At Railway Stations

Interesting news out of Scotland and the kiosks going in. Saw on Yahoo. Seems to be a group of eight comprised of kiosk.

Excerpt

Passengers at some of the UK’s most isolated railway stations will soon no longer need to wave down train drivers after a new system is installed.

Travellers at eight stations in the Scottish Highlands will be required to press a button at an electronic kiosk rather than use hand signals to request that the next train stops to let them board, Network Rail said.

The kiosks are linked to train drivers’ cabs by radio.

The new system will be used at Scotscalder, Altnabreac, Kinbrace, Kildonan, Dunrobin Castle, Rogart, Invershin and Culrain stations from summer 2022.

They are all on the Far North Line, which is the UK’s most northerly rail line.

There are around 135 stations on Britain’s railways where low demand means passengers are required to request that trains stop.

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Zytronic 32 inch Curved Multitouch Screen – YouTube

Zytronic 32 inch Curved MPCT – exhibited at the G2E Expo 2013 in Las Vegas

This is the best use I have seen so far for curved touchscreen

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Transit Station Digital Signage Case Study

From Digital-Signage.blog

Transit Station Digital Signage Solution – Spokane Transit Case Study

January 25, 2022 –Fifteen new 55-inch real-time display monitors were recently installed at the STA Plaza. The monitors are designed for long-term commercial use and offer bright and vibrant imagery with enhanced visibility.

Spokane Transit partnered with Spokane-based Zipline Interactive to custom build displays that show departure times and the status of each bus. Another vendor, Nanonation, provided the software and media players needed to display and manage content on the new screens.

“Combining these advanced software technologies with the new monitors has allowed us to create an enhanced user experience for our customers here at the Plaza and throughout the bus system,” said Chris Tohm, STA’s Web Services Manager.

Get the full story From Digital-Signage.blog

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L’Oréal’s Essie launches new grab-and-go nail polish kiosks – Digiday

Beauty Kiosks News

L’Oréal’s nail polish brand Essie is launching self-service digital beauty kiosks across airports and malls throughout the country today.

Source: digiday.com

New project by ZoomSystems in automated retail

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Vending Kiosk – Goldstur Launches Jewelry Exchange Kiosks

Exchange Kiosk for Jewelry

Goldstur has deployed its automated kiosks for converting old or unwanted jewelry into cash or gift cards, in an agreement with Supervalu banner Cub Foods. Goldstϋr kiosks are now in place at Cub stores in the Minnesota cities of Silver Lake, Stillwater, Midway, Coon Rapids and Apple Valley.

Source: www.progressivegrocer.com

http://www.progressivegrocer.com/departments/technology/goldst%CF%8Br-launches-jewelry-exchange-kiosks

Consumers can exchange their gold or silver jewelry for cash or gift cards in a secure and accurate process. For the retailer, this approach represents a new form of revenue that Goldstϋr can capture in addition to generating additional store traffic. Moreover, it can be a hedge against declining revenues from other in-store services.

The process takes two minutes and a $2 appraisal fee, with offers based on commodities market prices that are updated every hour. Consumers can choose from a cash receipt or store gift card as payout. If the consumer decides not to accept the bid as shown on the kiosk screen, they can simply decline the offer.

Interesting links

China Vending Kiosk examples & suppliers on Alibaba
Vending machines to next level – Houston Chronicle

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Hygiene Theater Revisited – How The General Public is “Educated” — Opinion

Hygiene Theater for Customers and Employees

Hygiene Theater News

Back in September, there was a terrific article related specifically to temperature kiosks which we promoted. The tagline was “Marriott CEO Arne Sorenson’s defense of “hygiene theater” shows what the business community sees as a viable alternative safety measure.”

Back then the news was all about:

cleaning contact points (actually touchscreens part of daily maintenance for kiosks)
Getting people to use cleaned check-in kiosks instead of exposing the front desk employees
Copper antimicrobial “grip point” (big in hospitals for controlling spread)
air recirculation systems for cleaning the air of microbes (our dentists put in a new one)
temperature monitoring kiosks for customers and employees (multiple levels of EBT)
Off-hour UV light scanning
Robotics used in cleaning (airports use these)
There was no 100% certainty of anything working 100% of the time

There were more but you get the idea. Kitchen Sink. Anything and everything. Confidence by customers and employees.

Worth noting that Marriott’s business fell by as much as 95 percent domestically in late January 2020 and into February. China is the big cheese for Marriott earnings. Back then not a lot was known about transmission or asymptomatic for that matter (people without a fever develop a fever later). From Skift who we really like.

The variety of initiatives across all hotel brands garnered criticism in recent weeks, as skeptics label some elements as “hygiene theater” that aren’t necessarily effective on their own. But Sorenson defended the approach.

“A temperature check is a very dubious tool for ID’ing those who have the virus; nevertheless, that temperature check is hygiene theater, if you will,” Sorenson said. “It’s communicating to folks we care about what you feel and want you to stop and think about if you’re having any symptoms, and we also want to communicate to you that you’re now entering a place in which we’ve got protocols in place to protect you and others in the environment.”

Further, he said critics should view the measures as a package deal rather than a standalone feature for their effectiveness. Business won’t build back unless guests have confidence, even if that is achieved through a little hygiene theater.

“Somebody explained this like Swiss cheese: If you’ve got one slice of Swiss cheese, you’ve got holes and can get through it,” Sorenson said. “But if you’ve got four or five slices of Swiss cheese stacked next to each other … Put it all together, it makes a substantive difference in safety, a provably reduced risk of the spread of the virus, and collectively engaged in a theater that tells us or reminds us all to be careful. By being careful, we’ve further reduced the real risk associated with it.”

I’ll admit it. I like swiss cheese and I like that metaphor.

Recently we saw “hygiene theater” resurface in a recent Atlantic article. We subscribe to the Atlantic (one of the few) and were surprised to see the phrase basically downgraded to just scrubbing or cleaning surfaces and then to minimize cleaning efforts as unnecessary.

Getting people to come back to your hotel or restaurant any way you can is completely necessary. If you look like you have covered any and all bases, your odds improve.

The fact the Atlantic writer tries to misappropriate the phrase “hygiene theater” away from temperature kiosks and hospitality and tries to reinvigorate the “grimy” surface world reminds us of the tabloid writers in the UK some time back with their “check your touchscreen” clickbait headlines.

And we think the pandemic and all its ramifications cannot be said to be fully and completely understood at this time despite what publications now publish.

We wish publications would not feel compelled to take the aggressive posture they seem to feel required to do.

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NRF 2022 In Review – It Only Takes One!

NRF 2022 Review

Editors Note: We are in process of collecting photos, videos and comments on the show and will update this doc in the next few days. V1

The Kiosk Association exhibited at NRF 2022 this year. We expected fewer attendees for sure. Several factors contributed to that the major one being Omicron pretty much everywhere. Weather events included a big icy snowstorm. Many of the airlines canceled flights (1000 a day) leading up to the event including Southwest Airlines who suffered from a pilot shortage (many in quarantine and most of those unvaccinated).

Many of our members toughed it out (see the photos from the KIOSK/Posiflex booth) but some had to cancel due to COVID.

Excerpt from Forbes

When the National Retail Federation’s annual trade show and conference opens today at New York’s Javits Convention Center, it will be missing several of its planned keynote speakers, a number of major exhibitors, and about 10,000 attendees who had been expected to attend before the omicron wave swept across the country.

But leaders of the trade group, who since the pandemic began have advocated for keeping stores open, and praised retailers for their ability to successfully navigate the challenges of Covid-19, said the time for shutdowns and virtual events is over.

IHL did a The Good, the Bad and the Ugly review of NRF that makes some good points. Sounds like we were luck to miss the TSA screening at LaGuardia. Also some free data on how COVID variables are becoming the new normal and reshaping retail. If you want to see the recording or underlying research, you can do so here. Intel put the free research report together with IHL and we reviewed and quite good. Contactless for example is not going away…

NRF Return on Investment ROI

Usually, shows are measured in business impact and specifically leads. Our booth at 1606 was at the entrance of the lower level which is the best position on the lower level. There are multiple ROI equations depending on the company and the person. Our point of view is geared towards a kiosk manufacturer or component provider. As far as leads go:

If we normally received 200 leads in 2020, then in 2022 we received 25
Booth visitors are made up of A) those who seek you out, B) those who stumble onto you interested and C) those who stumble onto you just going through motions.
Our leads were A and B class
Retail customer interest likely represented 10,000 store locations. That’s good.
Attendee traffic for the entire show was rumored to be a seventh of usual traffic (40,000 is total from 2020)
The optimistic operative phrase for NRF 2022 is the quintessential “It only takes one”

NRF 2022 Photos

Here is our saved gallery of photos from NRF 2022
NRF Gallery — click for full size

NRF 2022 Videos

Pretty slick produced video by NRF with the dramatic music and the emphasis on together again.

NRF 2022 Show Floor Walkaround Coincloud (Kim Kenney of KIS)

Event coverage

The inflation issue is real and persistent across all categories, says NRF CEO Matt Shay
January 18, 2022 | ‘Closing Bell’, CNBC

Adobe Is Betting On An Omnichannel Future With Its New Tech For Retailers
January 18, 2022 | Forbes

NRF 2022: PepsiCo CEO sees bond-building moments amid pandemic
January 18, 2022 | Retail Wire

Why NRF is taking the Metaverse very seriously
January 18, 2022 | Morning Brew

Walmart U.S. President and CEO Named Chair of NRF Board of Directors
January 18, 2022 | MarketScreener

Agility, adaptability and flexibility – Target CEO Brian Cornell’s checklist for omni-channel retail in 2022
January 18, 2022 | Diginomica

NRF22: For Retailers, Artificial Intelligence Is One Solution to Solve Many Problems
January 18, 2022 | BizTech

2D barcodes could share far more product data than UPC standard, GS1 says
January 18, 2022 | Supply Chain Quarterly

Featured In ‘Retail’s Big Show’ NRF Innovation Lab, Ottonomy Addresses The Need For Sustainability In Retail With Autonomous Delivery Robots
January 18, 2022 | AIT News Desk

Walmart U.S. President and CEO to Chair NRF Board
January 18, 2022 | Progressive Grocer

5 Key Trends Noted NRF 2022: Retail’s Big Show
January 18, 2022 | Progressive Grocer

PepsiCo Foods’ CEO on 5 Pandemic-Born Consumer Trends That Are Here to Stay
January 17, 2022 | Total Retail

What’s Keeping This Ralph Lauren Exec Up at Night
January 17, 2022 | Sourcing Journal

Ralph Lauren CEO says metaverse is way to tap into younger generation of shoppers
January 17, 2022 | CNBC

Supply chain issues ‘will persist for the rest of the year’: NRF president
January 17, 2022 | FOX Business

Walmart’s U.S. CEO Explains How He Approaches Diversity and Inclusion
January 17, 2022 | Footwear News

Ralph Lauren Uses Metaverse to Target Young Shoppers
January 17, 2022 | Pymnts.com

National Retail Federation elects Walmart’s Furner board chairman
January 17, 2022 | Talk Business and Politics

Ralph Lauren CEO says metaverse is a way to tap into younger generation of shoppers
January 17, 2022 | Bharat Express News

NRF 2022: The time is right to break into the Chinese market, says Alibaba exec
January 17, 2022 | Retail Week

NRF Keynote: Target’s Brian Cornell Talks Supply Chain, Economic Headwinds and Holiday 2021
January 16, 2022 | Women’s Wear Daily

Victoria’s Secret Executive Talks International Expansion
January 16, 2022 | Women’s Wear Daily

Thom Browne CEO Rodrigo Bazan Talks Store Expansion, Growth in China
January 16, 2022 | Footwear News

Walmart U.S President And Ceo John Furner Elected NRF Chairman
January 16, 2022 | ToyBook

Walmart’s John Furner Named NRF Chairman
January 16, 2022 | Women’s Wear Daily

Retail Group Says Its Trade Show – And Life – Must Go On, Despite Omicron
January 16, 2022 | Forbes

Target CEO Says Being Early to a Store-Focused Approach Spurred Pandemic Era Success
January 16, 2022 | Footwear News

Inside the Sustainability Playbooks for Industry Leaders Walmart and Rothy’s
January 16, 2022 | Footwear News

Chewy CEO: ‘Customer Care is the Right Mantra to Focus on’
January 16, 2022 | Retail TouchPoints

Related Information

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Guides Predictions – Future of Work 2022

From Tech Round in UK

Looking ahead to what this new year will bring, we’ve collected industry expert predictions on the future of work in 2022.
The COVID-19 pandemic has had a colossal impact on the working world. From remote working to flexible hours, could these temporary adjustments to the ways we work become permanent?
We’ve collected predictions from a range of industry experts, including HEWN’s Will Kinnear, Feefo’s Julia Owen and more.

The past couple of years have had an enormous impact on the way people work, the COVID-19 pandemic forcing teams to work from home where possible for prolonged periods of time. However, while many were skeptical at first, this new normal has come with a number of different benefits and has shifted the way we work into a more flexible and diverse environment.

From a 4-day working week to using the metaverse in interviews, what could 2022 have in store for the working world?

Our Panel of Experts:

Molly Johnson-Jones – Co-Founder of Flexa
Khyati Sundaram – CEO of Applied
Damon Klotz – Work Culture Evangelist at Culture Amp
Mike Smith – Global CEO at Randstad Sourceright
Mark Miller – Director of Goodfoot Corporate Coaching and Development
Nick Adams – Vice President of Sales, EMEA, Globalization Partners
Kathryn Barnes – Employment Counsel EMEA at Globalization Partners
Ali Knapp – President at Wisetail
Evan Melick – Director of Product at Wisetail
Estee Woods – Senior Marketing Director at Wisetail
Jennifer Palecki – Chief People Officer at Imply
Will Hale – Northern European Leader at monday.com
Naveed Malik – Regional Director, EMEA at monday.com
Chris Mansfield – Co-Founder at GoodCourse
Will Kinnear – Founder of HEWN
Julia Owen – Chief Product & Technology Officer at Feefo
Rohan Maheswaran – Recruitment Expert at Futureheads Recruitment
Dave Page – CEO of Actual Experience
Dylan Buckley – Co-Founder of DirectlyApply
Emily Mei Carter – Organisational Identity and Future of Work Strategist at Ecosphere Consulting
Hasnain Malik – Talent Director of Brainchild Communications Pakistan (BCP)
Marc Vontobel – CEO and Co-Founder of Starmind
Morten Bruun – VP of Global Operations at Worksome
Janine Yancey – Founder and CEO of Emtrain
Craig Keefner – Manager at Executive Director Kiosk Association
Kustaa Kivela – CEO and Co-founder of Workfellow
Jeff Evernham – Vice President of Product Strategy at Sinequa
Stacey Taylor – Learning Design Director at DeltaNet International
Darren Hockley – Managing Director at DeltaNet International
Sue Arthur – CEO at CareerBuilder
Meredith Turney – Conscious Leadership Coach at Meredith Turney Coaching

Excerpt

Craig Keefner, Manager at Executive Director Kiosk Association

“Employees in retail and restaurants historically have been at the counter taking the orders. With the pandemic and natural automation that has already changed and is changing more. Robotic kitchens and robotic delivery, ghost kitchens and other options are redefining the employee base.”

“Contactless is here to stay and that impacts retail, banking, hospitality and transportation. Cash is declining and will continue to decline.”

“Concierge-oriented-role employee set is growing. Counter help order takers declining. Drive-thrus, curbside, delivery, lockers have all transformed retail fulfillment channels.”

Read full article at Tech Round in UK

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Kiosk Manufacturer Association Quarterly Update

Example of kiosks. Click for full size image

KMA focuses on QSR, Fast Casual self-order systems and EMV 2018 status. New association website kma.global for Accessibility & ADA

EASTLAKE, Colo. June 21, 2018 /PRNewswire/ — KMA, also known as the Kiosk Manufacturer Association, is happy to present the quarterly update with news from the QSR world and the new association website launched (https://kma.global).

Seven features went up this month. The theme is QSRs, Fast Casual & EMV. The NRA show just completed and both McDonalds and Wendy’s CEO gave meaningful interviews post-show. That naturally created a lot of interest. In addition, newly launched is the association site for the Kiosk Manufacturer Association (KMA). This will serve as the repository for Accessibility and ADA regulatory recommendations and a collaboration point for the ADA Committee and ADA Working Group.

https://kioskindustry.org/ has the current features:

EMV Update for 2018. Sixteen industry experts predict the Attended, Unattended and Semi-Attended status of the market. There are also some behind the scenes tips on some of the major model designs. Thanks to KioWare the EMV sponsor [https://www.sitekiosk.com]!
Self-Order Centerstage at NRA – factors to consider when deploying whitepaper. Might be some lessons learned from CLEAR and Kaiser Permanente.
Interview CNBC & McDonalds CEO – here it is with custom cliff notes.
Interview TheStreet & Wendys CEO – also with custom cliff notes.
5 Technology Trends Spotted at NRA – reporting some key trends seen at NRA by Nextep (recently acquired by SICOM)
Benefits of Self-Service whitepaper. Lays out nicely the features and benefits of the self-service model in QSR Fast Casual model
Gallery of photos from NRA includes booth video from Pyramid (McDonald’s Europe?) and 20 other companies.

Next up is a look at cash and coin in multiple verticals including new QSR iterations. Limited space, limited markets and limited budgets and ultimately making it pay for itself. Time to transaction really is money. Privacy and GDPR are around the corner editorially.

There has been a lot of news these past few weeks. Especially the Wired article on how Square designed their own iPad solution. Concept drawings included in the story about the process. Serving customer and employee at the same time is a big challenge. The robotic kitchen restaurant in Boston video is a techno-marvel, so check it out. Blended whiskey, blended food and now strategically blended “fill in the blank” coming soon to a specific market demographic.

Accessibility & ADA – There is work coming up for the committee and working committee. The intent is to help harmonize the similar US and European specs (e.g. EN301). Establish guidelines for accessible voice interaction. Alexa and A.I. are already creeping into the equation. To facilitate collaboration and presentation https://kma.global is now the primary association-only site. The official title for the association is Kiosk Manufacturer Association or KMA. New data research from Frost & Sullivan and IHL will release from kma.global.

In other news – Kansas City began the smart city transformation process. San Diego issued an RFP for a complete remake of its transportation system and is looking to the 22nd century. Also for multiple countries. Broward County has a big Digital Signage and Self-Service project. Those are noted on the Kiosk RFPs and News Watch pages on Kioskindustry.org.

Finally here is the wrap on current Editor Picks and thanks to supporters

Kiosk History Fond Farewell To Ronald Bowers

Kiosk History – A Fond Farewell to Point of Purchase Expert Ron Bowers

Written by Katie Kochelek of Frank Mayer and Associates, Inc. Original full article.

July 17, 2018

It isn’t often you come upon those people whose enthusiasm for their work and industry is so outright contagious. But if you know Ron Bowers, Frank Mayer and Associates, Inc.’s Senior VP of Retail Technology Business Development and a long-time thought leader in the point of purchase industry, you know exactly what I mean when describing his infectious optimism for all things technology and display-related.

I knew the moment I walked in to Ron’s office my first week at Frank Mayer and Associates, Inc. that he’d be a wealth of knowledge. And as a new employee with limited education in this field, I found myself scribbling notes at lightning speed about topics ranging from retail’s new horizon to how the Internet of Things will help brands and retailers offer the personalized experiences consumers crave.

Click for full size. Nice desk. What year is that Pop Times cover?

I left Ron’s office feeling inspired to research as much as I could and often referred to him with questions as I started writing more blogs and white papers for the company. He always cheerfully obliged, providing important insight on topics based not only on his many years of experience, but also because he is diligent at keeping up-to-date on all the latest news pertaining to our business.

If you need to understand the latest technology, he’s the guy to find. (In fact, I often tell him he’s a better millennial than those of us who can technically claim the title.)

So, when Ron recently announced he would be retiring at the end of July, the news was met with countless congratulations as well as a tinge of sadness from the many who will miss discussions with Ron on the trade show circuit and beyond.

Consequently, it only seemed appropriate to dedicate our July blog to the man behind an era. I sat down with him to discuss his history in our industry as well as what he foresees for the future.

—

Q: Tell me a little about your history here at Frank Mayer and Associates, Inc.

A: I’ve been here for 35 years, starting in December of 1983 as a sales coordinator and moving into an account executive position the following August. In 2005, I was promoted to Senior Vice President of Retail Technology Business Development and have gotten to use my experience and networking skills to generate new opportunities for Frank Mayer and Associates.

Q: What clients have you worked with over your time here?

A: I’ve worked with countless clients. The long list includes: Lucky Eagle Foods, Kroger, Miller Brewing, Pabst Brewing, Olympia Brewing, IBM, Lexitech, Aviotex, Media Port, Nicklaus Golf, MacGregor Golf, Arnold Palmer Golf, Nancy Lopez Golf, Allstate Insurance, AM General/HUMMER, Kohler, Garmin, John Deere, Kelloggs Cereal, Leupold, Cabela’s, Medicine Shoppe, Int., Solo Health, Starbucks, Unicru/Kronos/SureID, Irving Oil, Agilysys Systems, Big Lots, Briggs & Stratton, Dave & Busters, Seven-up/Dr. Pepper, OkiData, Familymeds, Giant Eagle, KEO, Go Charge, Intellectual Technology, Kraft Foods, LeapFrog, and Master Lock.

Q: Any favorites?

A: I really enjoyed working with John Deere and was lucky enough to see our work win a Display of the Year award from the POPAI organization in 1992 for the company’s shop-in-shop program. I’d also include Miller Race Car and Nicklaus Golf as favorites.

Q: What has been your favorite aspect of working in the point of purchase industry?

A: I truly enjoy helping a new product make an impact at retail, thus leading to client success. And truth be told, it never gets old seeing my displays at retail locations when I take my wife, kids and grandkids shopping.

Q: How have you witnessed the industry change over the years?

A: Back when self-service was in its infancy, display and kiosk programs often sought to offer convenience and novelty to retail. Now, retailers and brands are really capitalizing on the interactive and omnichannel experience. Consumers are starting their buying journey online and continuing it into the store and at the point of purchase. Marketers must now offer kiosk solutions and design around a total experience to make sure they’re meeting these customers’ desires.

Q: What do you see for the future of point of purchase?

A: I’m optimistic about the future of point of purchase and self-service. It will be all about the connected consumer and personalizing the experience to each person’s very specific personal preferences. Technology innovations will further evolve in order for this to continue.

Q: What’s on the horizon for retirement?

A: I’d like to spend more time with my wife, children and grandchildren, of course. Golfing and reading also make the short list, and because I can’t let go that easily, I plan to also continue writing about retail technology.

—

For more information visit one of our sponsors:

Olea Kiosks, Inc. – Kiosk solutions of all types
KioWare – Kiosk and digital signage software
Pyramid Computer – Kiosk solutions of all types
Nanonation – Kiosk and digital signage software
KIOSK Information Systems – Kiosk solutions of all types
Kiosk Group – Kiosk solutions tablet and small form factor
22Miles – Kiosk and digital signage software
Vispero – ADA and accessibility
Zebra – rugged computers, scanners and printers
AUO – digital signage and kiosk touchscreen monitor displays
Panasonic Restaurant Solutions – POS, Kiosk and Digital Signage solutions
LG Electronics Business Solutions – digital signage and kiosk touchscreen monitor displays

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Kiosk London Expo 2014 Wrap

Post-Show Summary:

Kiosk London Expo 2014 & Digital Signage London 2014

The UK’s only self-service & digital signage exhibition over for another year

KIOSK LONDON EXPO 2014 & DIGITAL SIGNAGE LONDON 2014 drew to a close in London on the 16th October, attracting praise from visitors and exhibitors alike for the quality of this year’s only self- service UK event.

We welcomed visitors from The Post Office, McDonalds, William Hill, The Police Force and many more leading UK businesses. The quality of visitors was exceptional with over 1000 industry professionals visiting the show across the two days.

Martin Kurze, Business Development Manager, Provisio commented “The show started with a surprising number of high quality contacts. With a lot of positive feedback and interesting discussions about SiteKiosk under Windows and Android environments we expect a number of new projects in the Kiosk and Digital Signage market.”

This year’s open forum had a focus on the future of self-service solutions and technologies. Many speakers shared insightful research and real case studies that demonstrate the technologies that are currently being piloted, each session finished with a short question and answer session, which was gratefully received.

o GRAEME DERBY, MANAGING DIRECTOR, MEDIA 5 – Why we must move on from kiosks!

o COLIN PIZEY, OWNER OF IBLINK – DIGIMANITY – Opportunities & Threats in Our Changing Digital Landscape

o DANIEL RUSSELL, ANALYST, INVIDIS CONSULTING GMBH – At the heartbeat of the industry – new market research for the Digital Signage industry in EMEA

o KEVIN WILLIAMS, DIRECTOR, KWP LTD – The Entertainment Dimension in Kiosk and Signage.

o STEPHEN MILLARD, CEO, ECCOMPLISHED – Digital In-store Transformation: The technology and trends shaping the future of retail

o NEIL TITTENSOR, SERVICE DIRECTOR, ITAB SHOP PRODUCTS UK – How to use all your store assets to improve the in-store experience for the digital shopper and drive sales

“The event was a resounding success with an exceptionally strong first day seeing many top names attending, the high caliber of visitors to the show reinforces the interest in self-service and digital signage throughout the UK market,” We were delighted that the event provides a unique platform for visitors to discover the best consumer interactivity in the industry,” commented Jan Back, Event Manager, hf media & events.

Next year’s show will build on the successes of this year and is due to take place in October 2015 at Th

e Barbican Exhibition Hall, London.

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Kiosk Lockdown – Five tools to help you set up a kiosk

A kiosk can serve a multitude of purposes–and with the right apps, setting one up is fast, simple, and affordable. Here are top 5 from TechRepublic.

Source: www.techrepublic.com

Kiosks make it easy to display information about your company, allow users to interact with website-driven company directories, get details about products, advertise your products and services, and much more. But how do you set up a kiosk? Surely they are complex creatures that require much care and attention!

Not even remotely. Kiosks can be created using a standard machine or even a tablet. With simple and cost-effective solutions, you can have one up and running quickly. If you don’t want to invest too much time and money into the project, the five kiosk apps listed here are well suited for the task. In some instances, these apps will require you to have the HTML pages already set up and ready to go. Let’s dig into them and see if one will serve your needs.

Surefox, Sitekiosk, Porteus (Linux), FrontFace, FluxBox (linux)

More very good choices: KioWare and also KioskSimple

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PopID Facial Payment – Seven Questions for Yale Goldberg

Topics: How Many Subscribers, Retail, EV Charging Stations, Voice and AI, Micro-Loans

Yale Goldberg is the CEO of PopID and is leading the way in facial payment technology. California is the point of origin for the technology but recently it has expanded to Japan (see post on Wendys). Worth noting that some of the technology behind his solution is from Datacapsystems on the payment side. We shared the fascination with Contactless technology like this and wondered what else they might be into. We got the chance to ask him some questions and below is our exchange.

Yale Goldberg facial payment PopID

Q: 70,000 subscribers at end of 2021? How many are forecasted planned-for by end of 2022?

A: We currently have over 82,000 users (just over 80,000 at the end of 2021) and we are expecting significant growth in 2022. The majority of our users are from the 5 college campuses that we have a presence on and we expect to reach over 20 additional college campuses this year, which will spur large enrollment and usage growth for PopPay.

Q: Restaurants are primary market focus but are you looking at other segments (e.g. Costco)

A: Absolutely. We have a few retail locations that accept PopPay and we are seeing increased interest in biometric payment from large chains in the retail and grocery industries, as well as many others.

Q: How about extending to other payment situations such as EV Charging stations at restaurants (and letting Google Maps point traffic at you)

A: We have some amazing integrations that are piloting or being finalized (Bobacino, Miso Robotics, and delivery apps). We aim to allow brick and mortar and ecommerce retailers across the board to be able to accept PopPay as simply another payment method, like cash, credit card, Apple Pay and others.

Q: CLEAR is expanding from travel (airports) to hospitality/hotels with their facial recognition — how do you see facial payment progressing in 2022

A: The general public is becoming more and more comfortable and excited about using biometrics to authenticate identity. We are excited for the growth of the industry as a whole and believe 2022 will be a year of tremendous growth for facial recognition.

Q: Are there plans to include voice command technology to complete the contactless circle?

A: This is something that we have thought about over the years and is definitely a possibility. Currently our payment devices accept hand gestures as tips and we believe hand gestures are a great method for keeping the interaction contactless, but there may be opportunities for voice recognition as well.

Q: How could AI be used?

A: There are many ways that we can leverage AI for our payment platform. Most notably our micro-loan structure lends itself well to incorporating AI and is something that is already in the works.

Q: How would it feel to win the NRF award? (contingent on winning of course)

A: Over the past 4 years we have built an unbelievable team, partnered with companies that are willing to do everything in their power to help us succeed, and brought on advisors and investors that empower us to think outside the box and enable us to pursue our lofty goals. The award is really for everyone that has played a role in our journey over the past 4+ years. We are also excited for our great partner, DataCap, who nominated us for the award and has been all that we could ask for in a partner, and for the future of payments, something we believe will be synonymous with DataCap and PopPay.

Thank you very much Yale for taking time out to answer some questions!

PostCounter: 2,262

KioWare Uses PROPORT Tablet for Demos at Kiosk London Expo

Traverse City, Michigan (PRWEB) October 13, 2014 — KioWare has chosen ADT’s powerful PROPORT™ tablet for demonstrating their Android Kiosk software at the Kiosk London Expo on October 15-16.

Source: www.prweb.com

The PROPORT is a powerful Android-based commercial tablet from AD Technologies that can be deployed as a kiosk, point-of-sale terminal, digital signage display, business process solution, and more.

PostCounter: 1,815

Touchless Kiosk News – Contactless Card Reader

Contactless Card Reader Background

McDonald’s Kiosk Accessibility News

Kiosk Photos – IKEA, McDonalds and Wawa

Digital Signage and Kiosks in Latest Iteration in UK

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Try Intuiface for free

Cutting-edge use of no-code techniques

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Our unique insight and innovation for human-machine interaction

Solution for Coin-Operating Machines with the OTI Trio

Kiosk Supply Chain

NIST Seeks Public Comment on Recommendations

Comments for Next Rulemaking Session

For more information

First Responder Kiosk Doubles as Lockers and Advertising Point

More Information on CR+M Public Safety and First Responder Solutions

Related Links (Mass Notification Systems e.g.)

For more information

NRF Kiosk Award for Payment Innovation

Wendys and Pay by Face

Contacts

Amazon Go & Starbucks Cashierless Store NY

Kiosk Manufacturer News November

Amazon Go + Starbucks Video Tour by Josef <iframe src="https://player.vimeo.com/video/652526096?h=27ed8fb34f" width="640" height="360" frameborder="0" allowfullscreen="allowfullscreen"></iframe>

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Who we are

How it works

What we do

Why us?

Peerless-AV’s Market Leading 55″ Xtreme™ High Bright Outdoor Display Now Enhanced for Peak Performance in Hotter Climates

More Outdoor Display Information

Other hearing kiosk stories

Future of Restaurants Market Report for 2022 Square

Zero Carbon Footprint, Green Kiosks, Fitness and Health Kiosks

Sectors

Here is some news we think is notable

Videos

Some History of Green Kiosks

Kiosk and Digital Signage News from Industry Group and Kiosk Association (KMA) for Jan. 2022

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Exchange Kiosk for Jewelry

Hygiene Theater News

NRF 2022 Review

NRF Return on Investment ROI

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Craig Keefner, Manager at Executive Director Kiosk Association

Kiosk Manufacturer Association Quarterly Update

Editor Picks

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Kiosk History – A Fond Farewell to Point of Purchase Expert Ron Bowers

Topics: How Many Subscribers, Retail, EV Charging Stations, Voice and AI, Micro-Loans

Amazon Go + Starbucks Video Tour by Josef