Category Archives: Members KMA

Member of The Kiosk Industry Group which acts as the professional news and marketing website for the kiosk and self-service industry. We are funded by those companies for the benefit of developers, resources and client companies interested in self-service, kiosks, thin or internet terminals and POS systems.

Retail Kiosks and their ROI

Retail kiosks — a good idea for retailers and a good idea for customers.  Providing self-service option is rapidly becoming not an option.

Source: www.olea.com

New writeup by Olea on rationale and ROI for Retail Kiosks. Some of the advantages discussed include:

 

  • Virtual sales assistance for customers
  • Expanding the footprint of the retailer
  • Reducing labor costs
  • Redeploy staff to increasing revenues
  • Eliminate standing in line (line busting)

 

Good examples of kiosks like this are the ones in REI where you can look up extended stock and sizes, same thing for Cabela’s and also Kohls.

Casino Kiosks Prove to be a Sure Bet

Casino Kiosks for Loyalty and Ticketing Casino operators are gambling that new kiosk functions will help them provide top-notch customer service to help them cater to existing customers and win new ones. 2021 Update By Editor — Casino kiosks historically are player point kiosks and player loyalty kiosks but more recently sports betting kiosks.ย  The G2E trade showโ€ฆ Read More »

Slabbโ€™s new Kiosk Model is Featured by Avanti Markets

One of three kiosk models recently added to Slabb’s product line is being launched by Avanti Markets as an Executive Countertop option for their clients. | Virtual Strategy Magazine is an online publication devoted entirely to virtualization technologies. Source: www.virtual-strategy.com The X2S comes with a 15” LCD with Sound Acoustic Wave (SAW) touchscreen, a bill acceptor, swipe cardโ€ฆ Read More »

8 Signs of Amateur Touchscreen Kiosk Application

Have you ever been using a self-service kiosk and thought to yourself “that’s obviously not right?”  Anyone who uses kiosks on a regular basis has at some point interacted with a kiosk that was less than professional.  As a kiosk software company we’ve had the privilege of developing kiosk applications deployed across the US and I’ve compiled a list of signs …

Source: blog.kiosksimple.com

Eight big (and usual) “NOT THE BEST IDEA” implementations. Case studies in reverse can be useful. Avoid the usual errors *and assumptions.

McDonalds kiosk – Evolution of fast-food. More people + automation .ย 

McDonald’s is simply responding to competition from other chains that have offered “enhanced burgers,” said Hilda Fahey, a company representative who was in Simcoe to help with the changeover to the new services at the Queensway East restaurant.

Source: www.simcoereformer.ca

“We have 35 different people we didn’t have before,” Maskell said on a Wednesday afternoon while preparing for an opening that night for the new services.

 

More people are needed in the kitchen, he explained, to service the customers out front.

Pursuant Health kiosks for Diabetes to offer Risk Test

Pursuant Health’s national, in-store health kiosk network will begin connecting consumers to the American Diabetes Association’s Diabetes Risk Test.

Source: www.chaindrugreview.com

Pursuant Health said the ADA’s test, which helps build public awareness of the risks for type 2 diabetes, will be available through its more than 3,600 health kiosks in retail pharmacy locations, including such chains as Walmart and Safeway. Plans call for Pursuant’s kiosks to offer the test for three years, starting in November recognition of American Diabetes Month.

PCI Kiosk – FreedomPay & Ingenico

EMV Kiosk – FreedomPay EMV Processing October 19, 2016 โ€“ YORK, PA.ย  pleased to announce the integration and certification of the FreedomPay EMV payment processing system.ย  The FreedomPay solution offers EMV compliance using Ingenicoโ€™s iSelf Series of unattended devices with processors including Heartland, First Data, and Elavon. The FreedomPay integration joins a list of other payment solutions thatโ€ฆ Read More »

Why retail automation is finally revolutionizing quick service restaurants

Restaurants such as McDonald’s and Panera Bread are leading the charge toward automation in the quick-service food industry, which offers an important example of how the labor market is transforming.

Source: www.zdnet.com

Nice article by ZDNet. “The $15 per hour wage talks spooked a lot of fast food companies and forced them to look at ways to cut head count and augment labor costs,” said Frank Olea, CEO of Los Angeles-based kiosk manufacturer Olea Kiosks. “This technology has been available to restaurants for years, but price was high and labor was cheap. Now it’s getting to the spot where brands can see the ROI.”

A year after the US deadline, EMV compliance lags

EMV system compliance has taken longer than many expected due to the complexity of integrating certified hardware with software and processors. Part 1 in a two-part series explores why the transition has taken so long, especially in the unattended retail sector.

Source: www.kioskmarketplace.com

“It does seem like it could be going better on the deployment side,” said Frank Olea, CEO of Olea Kiosks Inc., a kiosk designer and manufacturer. He said the payment processors have to become familiar with EMV-compliant hardware, which takes time.

 

“The retailers all have to change to this technology, so there is a rush on equipment, and there’s a rush on certification,” said Paul Burden, director of software a Meridian Kiosk.

 

“EMV requires communication in both directions [between the processor and the chip card],” said Greg Burch, vice president of strategic development at payment equipment manufacturer Ingenico Group. “The complexities of that are much more than traditional magstripe.”

 

“It’s a more complicated integration,” agreed Rob Chilcoat, president of operations at UCP Inc., an EMV compliance consultant that assists companies with EMV migration. “Every link in the chain has to be certified.”

 

“These smart terminals actually package and encrypt the data before it ever leaves the device, which is a concept called point-to-point encryption,” Chilcoat said. “Combined with Derived Unique Key Per Transaction, that is what ultimately provides the security assurances to the merchants and the kiosk providers that their system won’t ever be the source of a significant breach of customer card data.”

 

 

Olea Kiosksโ€™ new Monte Carlo big ROI to casinos

New self-service solution designed to help casinos build loyalty programs,ย manage comps, increase ROI and more Olea Kiosks has released the Monte Carlo Gaming Kiosk, its latest self-service solution for the casino industry. The kiosk arrives at a critical time for the gaming industry. While the economy has improved and overall wagering is up, the spread of legalized gamingโ€ฆ Read More »

Kiosk News – Tekview PowerTxt Reboot Uses Text Messaging

UK, December 6, 2016 — tekview, a United Kingdom based technology company andย developer of innovative mobile/cellular remote power solutionsย have developed a US version of their successful UK product,ย Powertxtยฎ. Powertxt is used for a wide variety of applications,ย including ATMs.   How Does it Work? When your equipment hangs/freezes have you ever been told by the IT department to turnโ€ฆ Read More »

Directory Kiosk – New Interactive Building Directory Solution

Meridian, the Customer Experience Leader in self-service solutions, announced the launch of MzeroDirectMe, an interactive building directory solution.

Source: www.prweb.com

DirectMe enhances visitor experience through self-service wayfinding and can be tailored to meet company specifications. The user-friendly building directory was created for high-density areas including corporate offices, hospitals and government buildings. “It’s extremely customizable but also very easy to use. The interactivity and expandability allow the directory solution to be as simple or complex as needed,” said Jeff MacDonald, Director of Software Integration at Meridian.

Posiflex POS Tablet, Terminal and Kiosk at NRF

Posiflex debuts three new retail POS products at the National Retail Federation Big Show 2017 – self service kiosks, patented and award winning tablet

Source: www.businesswire.com

A US patent has been issued on MT series accessories for engineering innovation for transforming a tablet into a pistol grip bar code reader, then an all-in-one POS. The MT series is ideal for line-busting, inventory management, mobile payment and customer engagement.

Cannabis Kiosk – Legalization, Vending and Self-service Payment

Eastlake, Colo., January 9, 2017 โ€“ Just two years into the stateโ€™s experiment in marijuana legalization for recreational use, Colorado businesses are on track see more than $1.3 billion in revenue from the sale of weed and related products. Thatโ€™s a whopping 30 percent higher than the $1 billion those businesses took in last year. One of theโ€ฆ Read More »

Kiosk Research – Global Kiosk Market 2017 Report

Global Kiosk Market 2017 : Slabb Kiosks, Olea Kiosks, DustShield (Phoenix Kiosk), NCR Corporation, Diebold, Meridian Kiosks, Fujitsu Tuesday, January 24th, 2017 – Industry Marketing Management A market study based on the Kiosk market across the globe, recently added to the repository of Market Research, is titled โ€˜Global Kiosk Market 2017โ€™. The research report analyzes the historical asโ€ฆ Read More »

Fingerprint checks and iris scans are coming to LAX

Clear, a biometrics security company, plans to add lanes at Los Angeles International Airport.

Source: www.latimes.com

The kiosks, which resemble ATMs, will be expanded by the end of March to three more airports: Atlanta Hartsfield-Jackson International Airport, Minneapolis-St. Paul International Airport and LAX.  Editor note: Kiosks are designed and made by Olea Kiosks.

Posiflex Latest Kiosk, POS Terminal and Mobile POS at EuroShop

Posiflex Technology, Inc., a global leading brand in the design and manufacture of POS solutions and peripherals, will unveil its newest products at E

Source: www.businesswire.com

Owen Chen, President and CEO at Posiflex Technology, Inc. comments, “Our agility has kept us ahead of the competition, and developed the new industry-changing technologies. From hybrid mobile POS solutions to the acquisition of KIOSK Information Systems, the leading expert in the market of interactive kiosks, Posiflex has built up the strongest product portfolio in the global POS market. We are pleased to be at EuroShop this year to demonstrate these newest solutions, which are built upon our 30+ years of experience in retail industry.”

EV Kiosks – Meridian fuseEV self-service charging

Meridian Kiosks, the leading pioneer in self-service solutions, announces a new, innovative EV charging solution. โ€œItโ€™s something that Meridian has wanted to develop for quite a few years now, so weโ€™re excited to finally introduce this addition to our product line,โ€ said Chris Gilder, Meridian CEO. Meridian will showcase their new product at DSE in Las Vegas onโ€ฆ Read More »

Telehealth Kiosk – KioWare at ATA show

We will be showcasing KioCall Video Conferencing at Telehealth 2.0 in Orlando, Florida from April 23rd to the 25th at the Orange County Convention Center in Booth 1319.ย  If you are interested in visiting the showcase or meeting with our team, we have tickets available for your use. Please emailย [email protected] for tickets to the show or to requestโ€ฆ Read More »

POP Design – ilumiยฎ LED Smartbulbs, IoT market at retail.

FOR IMMEDIATE RELEASE New product, ilumiยฎ LED Smartbulbs, enlightens the IoT market at retail. Grafton, WI, April 7, 2017 – ilumiยฎ solutions, one of the fastest growing Internet of Things (IoT) companies, is introducing their LED Smartbulb technology with counter displays in electronics stores in both the U.S and Canada. Within the rapidly expanding smart home product categoryโ€ฆ Read More »

Kiosk Whitepapers on Self Service

Frank Mayer is the leader in creative design & manufacturing of branded in-store merchandising displays, interactive kiosks & POP marketing services.

Source: kioskindustry.org

2017 promises to be an active one for kiosks and similar self-service devices. A new whitepaper, “Opportunities for Self-Service Technology in 2017”, looks towards the direction self-service kiosks are headed. Developed and published by KioskMarketplace.com, this whitepaper is sponsored by Frank Mayer and Associates, Inc. and can be downloaded here.

In the wild – Olea Kiosks at Scientific Games

Scientific Games Gaming Kiosk   Monte Carlo kiosk by Olea Kiosks at recent Scientific Games tradeshow in Las Vegas From Olea Website Versatile Kiosk for Ultimate Performance A modern approach to the player experience Our latest winning kiosk for casinos features card-printing and vibrant LED lighting that can be controlled remotely or programmed, and its sleek design fitsโ€ฆ Read More »

Peerless-AVยฎ Projector Mounts for Rental and Staging

Peerless-AVยฎ Introduces New Large Venue Projector Mounts for Rental and Staging Applications New mounts offer quick, safe, and easy installation, supporting a wide range of large venue projector mount brands AURORA, Ill. โ€“ย July 17, 2018ย โ€“ย Peerless-AVยฎ, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, today announced the availability of its Large Venueโ€ฆ Read More »

Smart City Kiosk – Peerless-AVยฎ at Digital Signage Expo 2019

New kiosks, mounts, outdoor solutions, and more will be shown in Booth 2407 LAS VEGAS โ€“ March 26, 2019 โ€“ย Peerless-AVยฎ, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is pleased to announce its showcase at the 2019 Digital Signage Expo (DSE), from March 26 to 29 at the Las Vegas Conventionโ€ฆ Read More »