Category Archives: Kiosk picks

Picks are the most newsworthy of articles posts on the site.

Kiosk Industry is the news engine for the Kiosk Manufacturer Association or KMA which is a global, cause-based, not-for-profit organization focused on better self-service for customers and employees through kiosks and information technology (IT). Kiosk Industry Association leads efforts to optimize self-service engagements and engagement outcomes using information technology such as kiosks.

Disney Fast Pass Kiosks – Epcot Test Track Installed

FastPass Disney Kiosks From Orlando Theme Park Zone and also WDWNT.com Disney Park News All-new FastPass+ kiosks have been revealed outside of Epcot’s Test Track (TT) yesterday morning after construction walls were taken down. When you walk up to the attraction are now met by six kiosks underneath covers between the attraction’s queue entrance and the TT Simporium. According to WDWNT’s Chris… Read More »

Perspectives on Unattended Self-Service

Here is a chronology of Perspectives on Self-Service. These represent the personal view of our editor-in-chief and only opinion and examination of potential situations and outcomes. July — Kiosk manufacturer news – Samsung announced that they are selling a kiosk now.  We knew they sold menu boards and digital menus, and digital signage for that matter.  We have two writeups. One… Read More »

Custom Touch Screen Manufacturer – Member Brochure

Custom Touch Screen Manufacturer TDS TOUCH Editors Note:  We have direct experience using TDS Touch and found them to be very reliable, very cost-effective and many are designed as drop-in replacement for premium EloTouch Based in Silicon valley Since 2003 Our Touch Screen Solution Products Touch display solution manufacturer providing complete customized touchscreen solutions from 10“- 55” for… Read More »

Kaiser Kiosk – Kaiser Permanente Health Center Puts Patients First

Kaiser Permanente CEO Bernard Tyson is rolling out his vision for the future of American health care in a series of new California clinics.

Source: www.fastcoexist.com

Nice read on new Kaiser user experience. Reminds me of new Centura hospital which just went in around the corner from me here in Denver.

 

The experience starts with the waiting rooms, which take their cues from retail and hospitality. At the Manhattan Beach outpost, the vibe is warm, West Coast modernism: There’s lots of wood, natural light, and inviting touches, such as a living wall of green plants. A pair of ATM–like kiosks near the front door allow members to check themselves in if they prefer not to wait for the tablet-wielding receptionist. They receive a text alert when the doctor is ready.

 

Kaiser’s new spaces are also about keeping costs low: They are designed to be more efficient at serving patients. The first 10 hubs are projected to boost the number of face-to-face visits per exam room by between 20% and 40% and to deliver overall square-footage cost savings of 10%, thanks to space-conscious floor plans, redesigned collaborative work flows, and investments in new technologies.

PCI Kiosk Compliance Tips for COVID and Small Merchants by PCI SSC

Kiosk PCI Compliance Tips from PCI SSC July 2021 Update — See the updated KMA PCI EMV Credit Card Reader Update – includes a preview of v6 devices from Ingenico. We also have finalized 30×10 matrix of POS devices and specific capabilities and features. From PCI SSC –  The COVID-19 pandemic is quickly changing how many small merchants accept… Read More »

New Digital Signage Solution with the Universal Landscape/Portrait Kiosk

Digital Signage Solution Portrait or Landscape Universal We are happy to present the latest addition to our lineup of digital signage display solutions, the Landscape/Portrait Kiosk! This unique solution combines the elegance of Peerless-AV’s indoor kiosks, with added functionality to support most 15″, 22″, or 32″ digital signage displays in either landscape or portrait orientation. From entertaining to wayfinding,… Read More »

Digital Signage – Peerless-AV® Adds to Universal Projector Mount Line with new Heavy Duty Models

New projector mounts feature higher load rating and enhanced flexibility for mounting heavier laser projectors AURORA, Ill. – October 16, 2018 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, today announced the addition of two new Heavy Duty Universal Projector Mounts (PJR125 and PJR125-POR) to the brand’s award-winning range… Read More »

Unattended Card Payments next generation AMP 6500 EMV Android Smart terminal

AMP 6500 EMV Android Smart terminal We are excited to be working with AMP and adding the state of the art 6500 Android self-service device to our portfolio of products.” — Robert Chilcoat   A Weatherproof Android solution to drive clean & contactless unattended payments LAS VEGAS, NV, UNITED STATES, October 2020  — UCP Inc., a leading distributor… Read More »

digital signage solution – Olea Kiosks DSE Next Week in Vegas

Digital Signage Expo 2018 and Olea Kiosks March 17, 2018 Step into the world of Self-Service with Olea Kiosks at booth #1457. Interact with our lineup of kiosk solutions and learn why kiosks are being deployed worldwide at record-pace. Olea will also be showcasing part of our BRAND-NEW kiosk line, the Austin Series. Primed for QSR/Fast-Food, the modular… Read More »

Clean Kiosks – Self-Service Kiosk Cleanliness – Before and After Deployment Considerations

Editors Note: This article was originally published on https://olea.com. We also recommend reviewing our section on AntiBacterial Kiosk Cleaners. Clean Kiosks – Considerations Before and After Deployment September 25, 2018 Kiosk cleanliness is a significant factor in ensuring peak performance and maximum uptime. All too often, deployers look at interactive kiosks as a sort of “set it and… Read More »

5 Key Learnings from Panera’s Digital Transformation Blaine Hurst

Originally published on LinkedIn on November 8, 2018 Blaine Hurst Chief Executive Officer & President Panera Bread I had the opportunity to sit down with Lisa Su and Jon Fortt last week for CNBC’s Productivity@Work event to talk about C-level perspectives on technology. So I thought I’d share more broadly some of our key learnings on digital transformation. In… Read More »

Speech Command Hardware for Self-Service by Storm Interface Announced

Storm-Interface News Link – Self Service Terminals with voice recording, voice recognition or speech command features are now deployed in public locations. However, this has raised concerns about privacy and led to calls for the government to review privacy regulations. The presence of any active (recording) microphone must be immediately obvious to anyone within recording range. It may… Read More »

In The Wild – COVID19 Use Of Kiosks For Outside Ordering

Outside Order Terminals Editor Note: Nice note on LinkedIn on using countertop kiosks for outside ordering during COVID-19 shelter time.  The example below is from Habit Burger who is using countertop kiosks from Olea Kiosks. Mike Repetti at The Habit Burger Grill is a genius! Because he chose to deploy our Austin model kiosks he was able to… Read More »

QSR by Pyramid Computer and Intel Showcase

  Learn about efficiency and convenience in the QSR industry by Intel Corporation with self-service kiosks by Pyramid Computer GmbH showcasing technology frontrunner Hesburger. Blog Link  Kiosks: automatic for the people 05-Feb-2021 By BigHospitality Self-Self-serve kiosks have become a regular sight in fast QSR operations as restaurant groups awaken to their benefits – and the Coronavirus pandemic has only served to expedite their uptake… Read More »

Panera Kiosks Keep Their Cool – iPad Kiosks Are Still a Thing…

This may be a smartphone age, but our lives are becoming a series of kiosk stops, from ATMs and supermarket checkouts to airlines and gas stations. And now, increasingly, there’s the fast-food kiosk. Kiosks have one main purpose: to save time. And an industry that dubs itself “quick service” has zero choice but to pay serious attention to any device that espouses to shave seconds—if not minutes—off each order. That might explain why such familiar names as McDonald’s and Panera Bread are spending millions of dollars to roll out touch-screen kiosks in stores.

Source: www.qsrmagazine.com

For Panera, it’s all about giving consumers digital ordering choices.

 

Then there’s that 500-pound gorilla in the room: Aren’t kiosks really about cutting back on labor costs? “How much labor can we remove from the service package until customers finally decide that self service means no service?” Muller asks.

 

Hurst insists this is not at all the case at Panera. In fact, he says, Panera locations that have kiosks typically spend more on labor costs than those without them.

On the whole, customers mostly love touch-screen kiosks, Hurst says, adding that “the kiosk is basically an iPad.”

 

Which is why Millennials, in particular, can’t keep their mitts off of them. “Kiosks are a way for us to be even more isolated from random human contact,” Muller says.

Biometric Kiosks Come to Car Rental Check-In and Check-Out Using Facial Recognition

Editors Note: News post published by Hertz 12/11/18 Hertz and CLEAR Partner to Reimagine the Car Rental Experience Travelers Can Now Get on the Road Faster Than Ever Before by Using their Face or Fingers at the Exit Gate NEW YORK and ESTERO, Fla., Dec. 11, 2018 – Hertz and CLEAR today announced the launch of Hertz Fast Lane powered… Read More »

Temperature Scanning Low Cost Options — K3 Wall Mounted IR Temperature Gun

We saw this deployment at Dartmouth of the K3 Wall Mounted IR Temperature Gun out on IPVM Dartmouth told IPVM they picked the K3 because they were contact-free, available in the quantity they required, quick to ship, and accurate. They are using the devices as personal temperature stations for daily check-ins as opposed to fever screening for entry… Read More »

Protect Yourself From Fraud and Identity Theft In 2018 – Digital Business

Reprinted with permission.. Protect Yourself From Fraud and Identify Theft In 2018 Fraud protection. Unfortunately, we live in a time when identity theft and fraud are running rampant. Almost every month we hear of major security breaches, with companies like Yahoo, Uber, Equifax, and Dropbox all compromised. When these types of breaches occur, millions of usernames and passwords are hacked, often resulting in identity theft and fraud. So what can you do to protect yourself in 2018? What steps can you take to ensure that you don’t get hacked? We’re going to break down the how, what, and why of protecting yourself, touching on everything from your digital accounts to … Continue reading Protect Yourself From Fraud and Identity Theft In 2018 →

Source: digitalbusiness.us

Very nice and complete article on Identify Theft and Fraud Protection. Includes specific tips for self-service technology engagements (gas pumps, ATMs, self-checkout, etc).

Payment Card Theft via PoS Malware – Four more chains hit

Noted on Bleeping Computer Excerpt By Ionut Ilascu Hackers caused havoc at four restaurant chains in the U.S. over the summer after compromising their payment systems with malware that stole customers’ payment card information. In the last two days, McAlister’s Deli, Moe’s Southwest Grill, Schlotzsky’s, and Hy-Vee disclosed publicly that their networks were infected with point-of-sale malware copying… Read More »