McDonald’s Kiosks Listening Post and Drive-Thru Update New pictures of unit in the UK (made by Evoke Creative). Evoke has installed around 3000 devices over the past 12 months, providing the listening post system and the order confirmation screens at the drive-thru window. Here are pics of new Costa Coffee Evoke Profile Here is a look at… Read More »
McDonalds Kiosks “Next” Concept for Hong Kong Full article on Seeking Alpha Excerpts and photos Upon entering one is directed to ordering kiosks or to registers. While one may order regular items from the kiosks the benefit is to secure the waiter service and a lit numbered disc, (used at other quick served restaurants). The benefit is to… Read More »
This may be a smartphone age, but our lives are becoming a series of kiosk stops, from ATMs and supermarket checkouts to airlines and gas stations. And now, increasingly, there’s the fast-food kiosk. Kiosks have one main purpose: to save time. And an industry that dubs itself “quick service” has zero choice but to pay serious attention to any device that espouses to shave seconds—if not minutes—off each order. That might explain why such familiar names as McDonald’s and Panera Bread are spending millions of dollars to roll out touch-screen kiosks in stores.
Source: www.qsrmagazine.com
For Panera, it’s all about giving consumers digital ordering choices.
Then there’s that 500-pound gorilla in the room: Aren’t kiosks really about cutting back on labor costs? “How much labor can we remove from the service package until customers finally decide that self service means no service?” Muller asks.
Hurst insists this is not at all the case at Panera. In fact, he says, Panera locations that have kiosks typically spend more on labor costs than those without them.
On the whole, customers mostly love touch-screen kiosks, Hurst says, adding that “the kiosk is basically an iPad.”
Which is why Millennials, in particular, can’t keep their mitts off of them. “Kiosks are a way for us to be even more isolated from random human contact,” Muller says.
New York City residents and visitors can access the Internet and make phone calls for free at the sidewalk kiosks.
Source: www.pcmag.com
We saw this deployment at Dartmouth of the K3 Wall Mounted IR Temperature Gun out on IPVM Dartmouth told IPVM they picked the K3 because they were contact-free, available in the quantity they required, quick to ship, and accurate. They are using the devices as personal temperature stations for daily check-ins as opposed to fever screening for entry… Read More »
Ingenico Webinar on EMV – Myths Debunked Tomorrow September 23 at 2 PM Eastern Time. Webinar Let’s face it. When it comes to the U.S. EMV liability shift, there is conflicting information about what it is, who it impacts, and even when it actually starts. We’d like to finally put an end to the confusion and equip you… Read More »
Nice write up on kiosks versus tablets in the QSR ordering space.
Source: globenewswire.com
When it comes to mobile apps vs. kiosks in the restaurant field, here’s why some experts give the edge to using a self-service ordering device over a mobile app:
Reprinted with permission.. Protect Yourself From Fraud and Identify Theft In 2018 Fraud protection. Unfortunately, we live in a time when identity theft and fraud are running rampant. Almost every month we hear of major security breaches, with companies like Yahoo, Uber, Equifax, and Dropbox all compromised. When these types of breaches occur, millions of usernames and passwords are hacked, often resulting in identity theft and fraud. So what can you do to protect yourself in 2018? What steps can you take to ensure that you don’t get hacked? We’re going to break down the how, what, and why of protecting yourself, touching on everything from your digital accounts to … Continue reading Protect Yourself From Fraud and Identity Theft In 2018 →
Source: digitalbusiness.us
Very nice and complete article on Identify Theft and Fraud Protection. Includes specific tips for self-service technology engagements (gas pumps, ATMs, self-checkout, etc).
Noted on Bleeping Computer Excerpt By Ionut Ilascu Hackers caused havoc at four restaurant chains in the U.S. over the summer after compromising their payment systems with malware that stole customers’ payment card information. In the last two days, McAlister’s Deli, Moe’s Southwest Grill, Schlotzsky’s, and Hy-Vee disclosed publicly that their networks were infected with point-of-sale malware copying… Read More »
BusinessWire — Westminster, CO, April 28, 2020 — The Kiosk Manufacturer Association (KMA), an organization focused on self-service, announced today that it has joined the PCI Security Standards Council (PCI SSC) as a new Participating Organization. KMA will work with the PCI SSC to help secure payment data worldwide through the ongoing development and adoption of the PCI… Read More »
From Smart City Design Feb 2021 Feb 5, 2021 — Statement from Storm Interface following conference call with NFB on the use of personal phones as an accessible interface to Smart City terminals. Statement for submission to the NFB, the Federal Access Board and Storm sales personnel. Use of personal phones as an accessible interface As a manufacturer… Read More »
Accelerating Value and Impact to Strengthen Competitive Position — Send2Press press release LOS ANGELES, Calif., Feb. 2, 2021 (NEWSWIRE) — Olea Kiosks®, Inc., a visionary provider of innovative self-service kiosk solutions, today announced the growth of its leadership team to include sales management and strategic business development. The company has expanded the role of Rusty Gaynes to Director of… Read More »
Face Recognition, Temperature Kiosks and COVID funding Article on Wired Nov2020 Intro Wired did an investigation into kiosks (well, temperature tablets…) and has determined schools are purchasing thermal cameras that include facial recognition technology. Ok. We can live with that… Technically most all of the schools have been purchasing infrared sensor-based tablets. They are not thermal cameras (e.g.… Read More »
Press Release – TECA Kiosk Cooling Units Chicago, March 9, 2017 – Cooling Units Ideal for Kiosk and OEM Kiosk components require specific temperature ranges for reliable, optimal performance. Although any TECA air conditioner can be installed in a kiosk, TECA now offers a complete line of thermoelectric air conditioners designed specifically for kiosk and OEM applications. The product line… Read More »
Hospitality Self-Service Kiosk Solution – Olea Kiosks and UrVenue Non-Room Inventory Solution Hospitality partnership news excerpt from press release — An Olea kiosk paired with UrVenue’s booking solution puts hospitality patrons in the driver’s seat with frictionless, on-property, cashier-less, self-service booking capabilities. Guests can now book and transact any inventory within UrVenue, including but not limited to, special… Read More »
From IPVM – Hikvision Alleges Forehead Only Fever Screening is Smart; It’s Actually Dangerous This Hikvision blog post declares they “Provide Safe, Accurate” screening and that it is ‘smart’ because it ‘only screens forehead skin surface’. Read full post on IPVM Related News on Safety Protocols SixFlags video on new safety protocols including temperature screening. Screening Protocols Conduct Non-Invasive… Read More »
Temperature Screening Dahua Six Flags New article from IPVM detailing violations of outdoor temperature screening. Excerpt: As Six Flags scrambled to reopen parks amid plummeting revenues caused by the pandemic, it deployed Dahua fever cameras outdoors that violate FDA guidelines, creating a false sense of security and increasing risk to guests. Despite that, Six Flags marketed Dahua devices as… Read More »
With regard to the FDA, they issued a statement in April 2020 that they “don’t intend to object” to those selling such cameras without FDA 510(k) clearance and the reason why: https://ipvm.com/reports/fda-new Many of the approved manufacturers (14) are at a disadvantage in the near term. For reference here is the actual FDA Enforcement Letter dated April 20. FDA… Read More »
Temperature Screening Update IPVM – 9/20 We wanted to update our information on thermal temperature screening. The best source for that is IPVM which tests all types of devices and reports on the “bad actors”. We do not like having to comment negatively on events but when it is in the interest of the public and American taxpayers… Read More »
New report by IPVM issued on 9/22 testing the BEMs brand of temperature scanning tablets. Guangzhou Bems (brand Benshi) is the manufacturer behind temperature terminals relabeled by over a dozen Western companies. But how well do they really work? The testing company bought and tested Bems temperature measurement tablet, examining the following: How often did it miss elevated… Read More »
WCAG 3.0 Working Draft Released by W3C Editors Note — With the non-negotiable requirements for web access for customers to order, the “website” has taken on even more importance and is now a critical component of company success. Getting sued for a lack of accessibility is not one of the outcomes you want. Complicate matters with which platform… Read More »
Here is the Boots page on recycling — New trial by Boots for recycling What is the Recycle at Boots scheme? Together with No7, we’re doing our bit to help keep our planet beautiful. That’s why we’re trialling a recycling scheme where you can bring your empty beauty, health, wellness and dental products, from any brand, that can’t… Read More »
From IEEE Spectrum Dec2020 — The no-contact temperature screening systems can be off as much as four degrees – Editors Note: this is Erik Beall writing this article and we believe his company offers fever inspection products. We cannot vouch for the accuracy of his testing as it has not been confirmed. Much of the text is a… Read More »
PCI Compliance for self service kiosks announcement on PRNewswire WESTMINSTER, Colo., Dec. 15, 2020 /PRNewswire/ — The Kiosk Manufacturer Association (KMA), the leading unattended self-service kiosk association established in 1995, today announced the launch of new initiatives in the PCI Compliance space for unattended self-service kiosks. Those initiatives include providing content for the PCI Perspectives Blog, creating a SIG or Special… Read More »
Temperature Kiosk Market Report Report from IPVM July 2020 – By: Isabella Cheng, Published on Jul 28, 2020 – Video surveillance is not the only market that has pivoted to medical device sales (admitted or not). Kiosk suppliers, hard hit by COVID-19, have also joined this emerging segment. Inside this note, based on an interview with Craig Keefner, the… Read More »
For the longest time American industry has had a very contradictory relationship with Asia. Back in the late 70s, we had our own experience with semiconductors (RAM) and Japan and American manufacturers. Needing to collect more seismic data do we purchase 100 devices from a US company or do we purchase 1000 devices from Japan? The outcome was… Read More »
Very nice exposition of McDonalds project by Steve Lister. This was a project to make McDonalds cool again. From LinkedIn post we saw — So what was the idea of the project? – The complete reinvention of the world’s largest Fast Food Chain, including master-planning, architecture and interior design, brand positioning, graphics, packaging, uniforms and global design standards… Read More »
Find out how Customer Loyalty Kiosks are helping businesses across a wide range of industries to build a growing base of repeat customers.
Source: www.olea.com
New blog entry on Customer Loyalty. One major metropolitan art museum saw a 376 percent increase in membership after they launched a multi-channel loyalty program that utilized loyalty kiosks, email marketing and an interactive mobile phone experience.
IR and PCap Touch Screen Cleaning Recommendations TSITouch is a major provider of touchscreen overlays for large format touchscreens. 55″ is arguably the most popular but larger and smaller are both major markets. We checked with TSI to see what they say. Most screens, independent of if they have touch, protective, or raw OEM panels are not sealed… Read More »
Outdoor Kiosk Displays by Mimo Launched MAR 31, 2020 POSTED BY: DAVID ANDERSON We’re thrilled to officially launch our 21.5” Outdoor Display, the first Mimo Monitors screen to be designed for optimum outdoor performance. Durable, reliable, and vibrant, this screen can handle almost any temperature (ranging from -20 to 122 degrees Fahrenheit), any lighting, and is IP65 rated… Read More »
Newest product is built to withstand life in other galaxies and inform intergalactic locals AURORA, Ill. – April 1, 2020 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is pleased to announce the introduction of the new SmartSpace product line with the launch of the New SmartSpace Kiosk. The new customized SmartSpace… Read More »
Statement by Mike Lee, CEO of ATMIA, issues statement regarding ATMs and recent coronavirus. Marc 13, 2020 New Coronavirus Health Crisis – Separating Fact from Fiction A Statement by the ATM Industry Association for Immediate Global Release Panic reactions are happening across the world as the new corona virus, for which there isn’t yet human immunity, spreads. We… Read More »
MURTEC QSR Conference March 2020 In 2020, restaurant technology is coming in hot. Unprecedented consumer empowerment is redefining food service: delivery, privacy, personalization, alternative payments, artificial intelligence; stir in new ways to streamline the back of the house, and it’s a full-on innovation inferno. That’s why at MURTEC 2020 we’re giving restaurants an innovation heatmap. The agenda is… Read More »
We update and refresh our Charter Sponsors content and one of our original Charter Sponsors is Olea Kiosks. Their original charter sponsor page was done many years ago and today we updated it (several http links instead of https e.g.). In the years since Olea joined Kiosk Industry it has grown into arguably the largest privately-held US kiosk… Read More »
