Category Archives: Kiosk picks

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Learn from experts and join the community. We are a collective “co-op.” We distribute RFPs (an average of 10 per month) and provide comparison RFPs as templates for other deploying companies to check and compare their RFP composition.

We provide insight, information, open discussion, and opinion. Advertisers do not pay for our content. We support the Kiosk Manufacturers Association (KMA), however the views here do not necessarily represent the official KMA policy stance. For the KMA stance, please visit the KMA site.

Case Study – Hospital Wayfinding Kiosks Self-Service

Stanton Territorial Hospital and QwickMedia Hospital Self-Service Kiosks by Qwick Media are powerful communication tools. While fully customizable, these touchscreen kiosks offer significant benefits for the modern healthcare industry: Improve the bottom line by significantly saving staff hours, reducing administrative work, and relieving staff from answering common, repetitive questions Inform patients and visitors about your unique facility,programs, and… Read More »

Frank Mayer Kiosks – In-Store Kiosk 2021 Predictions

In-Store 2021: Retail and Point of Purchase Predictions Intro When I wrote the “What’s in Store for 2020” blog last December, I could not have predicted what was to come in three short months. My closing statement promised a bright future for retail and the point of purchase industry in 2020. Instead, a worldwide pandemic shifted industry conversation… Read More »

Digital Menu Boards — Panasonic ClearConnect™ Restaurant Solutions

Digital Menu Boards for Drive-Thru Restaurants Editors note: Drive-thru is becoming the new norm given the effect of the pandemic. McDonald’s already gets 75% of their sales from Drive Thru.  Historically restaurants have drawn from a diverse set of providers for all the various components that comprise a drive-thru solution. Get the screens from A, the software from… Read More »

Digital Menu Board – Nanonation includes LG System-On-A-Chip SOC

Digital Menu Board News Big news out of Nebraska this week. Nanonation Commandpoint now supports the LG system-on-chip (SOC) platform.  That’s at least four of the mega-major OS for digital menu boards supported by Nanonation.  Next up Google? For more information you can always email [email protected] Lincoln, NE September 8, 2022: Nanonation announces the launch of support for LG… Read More »

Biometric Kiosk Authentication – A Talk With Frank Olea

Kiosk Authentication Is Getting Trickier As kiosks are handling more sensitive and compliance-controlled data–as well as literally giving users money and other high-value items–robust authentication is critical. But robust in the kiosk realm cannot mean time-consuming or in any other way deliver friction. Done properly, biometrics can address both, but there are significant tradeoffs between the various biometric… Read More »

CREATE Restaurant Show in Denver Next Week – Press Release

CREATE Restaurant Show Denver DENVER, Sept. 12, 2022 /PRNewswire/ /APnews/– Big return of CREATE Restaurant Technology event in downtown Denver. The Kiosk Association is a returning sponsor (three years now) – Sponsors this year are Johnsonville, Coca-Cola, and Tyson. Participants include iHop, Nations Restaurant News (NRN), Noodles, Denny’s, Wendy’s and many more top tier speakers. Registration info is here. Supporting sponsors include Revel, Stratcache, the Kiosk Association (KMA), Keurig/Dr. Pepper and… Read More »

Press Release – Olea Kiosks Wins Multiple Innovation Awards

Olea Wins Kioskmarketplace Awards The Kioskmarketplace Innovation Awards to be presented at the ICX Summit, Jun. 5-7 in Dallas, Texas announced the winners and Olea Kiosks was judged the best of class in three different categories. “We are blown away and grateful for the recognition,” said Frank Olea, CEO and third-generation leader of the Los Angeles-based self-service manufacturer.… Read More »

Kiosk PC News – Dell Announces Industrial PC in Germany

Dell Embedded PC This week Dell announced the launch of its first Industrial PC (IPC) products at Embedded World, Nuremberg Germany. The products are fanless, solid-state design and highly reliable devices to use “headless” or with keyboard, mouse and monitor. Flexible and powerful, with extensive input/output (I/O) options, they run on Intel processors. Embedded Box PC 5000 is… Read More »

Retail Kiosk – Millennials Instore & Autumn Comforts

By Ron Bowers, Senior Vice President of Business Development, Frank Mayer and Associates, Inc. November 2016 Reprinted from Frank Mayer and Associates, Inc blog Autumn is upon us! It’s time to pull out a sweater, light the fireplace, and relax with a good book. Along with the falling leaves and cooler temperatures comes the desire for comfort. So,… Read More »

Shake Shack Kiosks Drive Thrus 2023

Shake Shack Kiosks 2023 Strategy From Yahoo Finance Jan 2023 Tagline – Shake Shack’s outlook for 2023: more locations, more sales—and drive-thrus Looking for a $10 burger? Most chains cannot stop themselves from uttering the phrase “AI” or “robotics” for that matter.  Interesting areas here are the relentless focus on drive-thru, kiosks improving margins (albeit cashless) and using… Read More »

Kiosk Newsletter – Kiosk and Self-Service Industry News for December 2017

Kiosk and Self-Service Industry News for December 2017 Your best resource with  50 members and another 310 in our free industry directory.  For full online version of this email with pictures (everybody likes pictures) then please visit online version. Our feature this month is a case study in tablet kiosks and giving back to the community.  In it, an interactive tablet kiosk from… Read More »

Sports Betting Kiosks Growing All Over U.S. — But Not In Vegas

Sports Bettings Kiosks But Not in Vegas Originally published and written for US Bets. Republished with permission. Rivers Casino in Pittsburgh opened its temporary sportsbook in December 2018 with six self-serve betting kiosks, a feature that had been rarely seen in the large, glitzy Las Vegas casinos patrons might have visited. For customers, there was a sharp learning… Read More »

McDonald’s Kiosk – Low Vision, Blind & Robots

McDonald’s Kiosk Accessibility We don’t normally see kiosk-related content on the DailyKos but this week a couple of nice videos surfaced on McDonald’s kiosk accessibility and in particular Low Vision and the magnifier. To top it off for McDonald’s videos, we’ve included one from the new robotic server in Dallas. Robotics are NOT going away and will just… Read More »

Samsung Kiosk Restaurants – GRUBBRR Rolling out – Case Study

GRUBBRR Rolling out Samsung Kiosk Update 3/4/2023 — Restaurant Spaces mostly reiterated all the same data points and added some ad hoc comments from Goodhew + a nice video of Goodhew speaking to audience. Notes below. GRUBBRR, an industry-leading provider of self-ordering technologies that are revolutionizing the way that commerce is transacted, announced today that it will be… Read More »

Healthcare Kiosk – Olea Patient Check-In at HIMSS

Note: Olea announces new healthcare products at HIMSS 2017 and includes new models for patient check-in. New tablet offering will be there with telehealth telemedicine demo.   FOR IMMEDIATE RELEASE New Healthcare Kiosk, Telemedicine Telehealth and Tablet Products at HIMSS Olea Kiosks has announced it will launch an all-new line of healthcare kiosks for patient check-in at HIMSS 2017… Read More »

LG EV Charging Stations Update

HiEV Charger, an LG Affiliated Company, Has Unveiled Its New Portfolio of Convenient and Reliable Electric Vehicle Chargers SEOUL, May 25, 2023 — LG Electronics (LG) is expanding its electric vehicle (EV) charger solutions business, a move expected to solidify further the company’s position in the fast-growing EV charger segment. LG held a ceremony yesterday to celebrate the commencement of… Read More »

RFID Readers for EV Chargers: Six Questions to Ask

EV Charging Station Technology News By Sean Houchin, ELATEC Intro The electric vehicle (EV) charging market is growing at lightning speed, both in the U.S. and globally. As both consumers and government and commercial fleets transition to electric, membership-based charging stations are popping up in employee parking lots, tenant parking garages and public areas. Many of these EV… Read More »

Kiosk Industry Dec2017 Newsletter

Self-Service Industry News for December 2017   Your best resource with  50 members and another 310 in our free industry directory. Our feature this month is a case study in tablet kiosks and giving back to the community.  In it an interactive tablet kiosk from the Kiosk Group serves as the centerpiece of a young man’s Eagle Scout Service… Read More »

Hospitality Kiosks – Digital signage & Wayfinding

Article on Hospitality Technology Embracing the Travel Boom with Confidence: Signage and CMS for Peace of Mind Digital signage and interactive wayfinding are fast-growing communication channels for the hospitality sector because they can help guests embrace travel opportunities with confidence, pointing to all the amenities and services the hotel has to offer while being mindful of health requirements.… Read More »

Clover Kiosk by Samsung & Nanonation

Clover Kiosk by Samsung+Nanonation New entry in the McDonalds kiosk field. Interesting too since not only does Nanonation provide self-order platform, they also provide robust digital signage and menuing software. From the Nanonation website Samsung’s state-of-the-art kiosk platform combined with Nanonation’s content and application management tools is a win-win for any business The Samsung Kiosk platform is a… Read More »

Generative AI – Coming soon to kiosks

Generative AI: Coming soon to a kiosk near you The most talked about technology this year–generative AI, which is behind ChatGPT, BingChat, Google Bard and dozens of other implementations–is likely to be talking right from the speaker of most kiosks quite soon. With some simple limitations to avoid it hallucinating the kiosk into big trouble, GenAI could take… Read More »

Customer Engagement Strategy Works for Employees Too

Solutions to Increase Employee Productivity and Satisfaction Report on the factors which serve to engage employees on a positive basis.  It would be pretty easy to substitute the word customer instead of employee.  Employees are just as valuable as customers in many ways. See the full article and download the whitepaper. This whitepaper report explores the ever-changing corporate… Read More »

Self-Checkout Kiosk for Grocery Stores Planned Rollout Huck’s

Self-Checkout Kiosk News – Ingenico From CSP Daily news Skips Checkout kiosks announces new deployment checkout deal with Hucks. In Brief relatively young company Skip Started as “pay with your mobile phone” app Venmo and Paypal original support They don’t identify the exact version. There are rendering/simulations of grocery checkout and also countertop Includes an Ingenico ISMP4 mobile… Read More »

Samsung Kiosk New Partner Applova

Samsung Kiosk New Partner Applova Samsung adds another integration/software partner to its QSR kiosk ecosystem. Rolling Stone pizza is the front page brag for Applova. Integrated with clover, Square, Go Daddy, power, Toast, NCR Aloha and Oracle micros. Applova also uses the Elotouch countertop it looks like (or did). Hard to say which OS for ELO but the… Read More »

BOPIS State of the Market

Buy Online Pickup In-Store: State of the Industry A Closer Look at the Customer Experience Over the holidays, the news highlighted the growth of retail sales (+5.2%) and specifically online sales growth (+18%), and rightfully so. But what is often buried in the headlines is the area of the greatest growth in retail – Buy Online and Pickup… Read More »

Airline Kiosks – Alaska Air Experiments with no check-in and only baggage kiosks

Airline Kiosk Check-In News Multiple articles on the new Alaska Air announced policy of removing check-in kiosks and forcing mobile only.  We don’t fly very often and are in the TSA program. Still, we tend to print boarding pass to have as safety valve in case we forgot to charge the mobile.  Thanks to Hilton Schwartz of Canada… Read More »

Newsletter – Patient Check In Kiosks for Patients and for Staff

Newsletter from our member Touchsource and their patient check-in kiosk. Patient Self Check-In Kiosks from Touchsource: Elevate Your Patient’s Experience and Alleviate Pressure on Staff   asd Why Patient Self Check-In Kiosks from TouchSource… With over 15 years of experience, TouchSource, Inc. is an industry leader in public information and self-service kiosks. We’ve brought that experience to the patient self-check-in… Read More »

Ticketing Kiosk 101 – Self Service

Self Service Ticketing Kiosk Comprehensive writeup on the self service ticketing kiosk by Kiosk Group. Everything you need to know about self-service in ticketing and starting your own ticket kiosk project! Summary Here is an outline of the article What is a self-service ticket kiosk? Where are ticketing kiosks used? What types of components make up a ticketing… Read More »

REDYREF Kiosks – Kiosk Manufacturer

REDYREF Kiosks Gold Sponsor REDYREF, our latest Gold Sponsor, is an American kiosk manufacturer headquartered in New Jersey. The company has been designing, engineering and manufacturing innovative self-service kiosk solutions for over 100 years.  For more information visit REDYREF’s website or email [email protected]. REDYREF’s expertise covers applications ranging from digital directories to QSR ordering, ticketing, bill payment, and wayfinding. But what sets them… Read More »

Kaiser Kiosk – Patient Check In for Epic Welcome

Kaiser Permanente CEO Bernard Tyson is rolling out his vision for the future of American health care in a series of new California clinics.

Source: www.fastcoexist.com

Nice read on new Kaiser user experience. Reminds me of new Centura hospital which just went in around the corner from me here in Denver.

 

The experience starts with the waiting rooms, which take their cues from retail and hospitality. At the Manhattan Beach outpost, the vibe is warm, West Coast modernism: There’s lots of wood, natural light, and inviting touches, such as a living wall of green plants. A pair of ATM–like kiosks near the front door allow members to check themselves in if they prefer not to wait for the tablet-wielding receptionist. They receive a text alert when the doctor is ready.

 

Kaiser’s new spaces are also about keeping costs low: They are designed to be more efficient at serving patients. The first 10 hubs are projected to boost the number of face-to-face visits per exam room by between 20% and 40% and to deliver overall square-footage cost savings of 10%, thanks to space-conscious floor plans, redesigned collaborative work flows, and investments in new technologies.