The Best of the Best Kiosks, Digital Signage, Lockers, POS, Automated Retail and Vending Recognizing excellence and communicating those projects is one of our jobs here at Kiosk Industry. Here are our candidates, so far… Self Ordering Kiosks – New LG Kiosk — totally accessible with conversational AI voice Audio — Conversational AI Voice by URway with AIโฆ Read More »
McDonald’s Kiosks Listening Post and Drive-Thru Update New pictures of unit in the UK (made by Evoke Creative). Evoke has installed around 3000 devices over the past 12 months, providing the listening post system and the order confirmation screens at the drive-thru window. Here are pics of new Costa Coffee Evoke Profile Here is a look at Evokeโฆ Read More »
MWAA 2025, SoftPOS transforming Androids & Palm Vein Cielo interview Newsletter on LinkedIn September 5, 2025< Welcome to the twenty-third edition of The Ingenico Newsletter. Today, weโll talk about MWAA 2025, SoftPOS transforming Androids & Palm Vein Cielo interview. ๐ Make yourself comfortable to enjoy your reading! ๐ MWAA 2025 – Event Recap MWAA 2025 was an incredibleโฆ Read More »
Self Service Kiosk October 2024 News from Kiosk Manufacturer Association Our kiosk industry booth at IAAPA features a strong lineup of partners WESTMINSTER, Colo., Oct. 15, 2024 (PR Newswire) — Kiosk Manufacturer Association updates for October 2024, announced. As we gear up for IAAPA in Orlando this November, we’re excited to showcase our expertise in the kiosk market.โฆ Read More »
Samsung Kiosk July 2024 Review — 2025 Update 2025 Updateย — Here’s the 2025 news for Samsung kiosk.ย Looks like the Super Bowl and Mr. Pickle.ย Grubbrr has a certain opaque quality to it.ย The documented ROI for example is always mentioned, but never seen.ย Grubbrr is strategic partner for NCR Voyix. NCR used to make kiosks butโฆ Read More »
Robotic Restaurant and in this case Flippy July 2025 Update Flippy, the robotic kitchen assistant developed by Miso Robotics, has undergone significant changes since its high-profile debut. Initially introduced in 2017 as a burger-flipping robot at CaliBurger in Pasadena, Flippy faced operational challenges: it was temporarily taken offline after just a day because human staff couldnโt keep upโฆ Read More »
NRF Foodservice Innovation Zone The Kiosk Association is an official sponsor for the upcoming Foodservice Innovation Zone being produced at NRF 2024.ย ย We are exhibiting in the main show at 1602 (entrance lower level). See our KMA logo on this page:ย Foodservice Innovation Zone | NRF 2024: Retailโs Big Show.ย We have a couple of free Full Conference passes ifโฆ Read More »
Why Kiosk Enclosure Design Matters The difference between a kiosk that thrives and one that fails often comes down to design. Expert kiosk designers don’t just design kiosks that workโthey design kiosks that delight, inspire confidence, and deliver results. It takes years of trial and error to understand the nuances of kiosk design.ย Thanks to Neil at Kioskโฆ Read More »
Accessibility From The Start – Designed, Configured and Tested This is the first kiosk designed from the ground up for accessibility. TFA is known for its work with Southwest Airlines and their check-in units.ย This is the first AI-assist for conversational AI voice kiosk we have seen. Not surprised to see Soundhound in the mix. Starting at $2667.ย โฆ Read More »
What Next For the Self-Service Industry? We heard about it last week and noted it on the homepage. Zebra has a knack for this. Think Motorola for example. Rumors were that Crestview wasn’t entirely happy with the results at Elo.ย Rumors of the sale were at RetailNOW.ย We are sad to see Elotouch, once again, sold off. Theyโฆ Read More »
Next Generation of AI-Powered Drive-Thrus SoundHound AI and Acrelec announced a strategic partnership to bring advanced, voice-enabled drive-thru systems to restaurants worldwide. When we saw the nice Burger King drive-thru demo with Acrelec it was clear that they had gotten it right.ย There are competitors to Soundhound for sure (Sodaclick e.g.). Acrelec has some nice videos. Not surprisingly,โฆ Read More »
Equitable Access for Customers Matters! Nice blog from TPGi on equitable access barrier-free aka Blind and Low Vision customers and how to give them equal access. Barrier-free and Universal Design come to mind.ย We are reminded of Dot Pad and braille tactile labels for Amazon Hubs in California (45,000 of them). Here is pdf of blog — TPGiโฆ Read More »
Request for Information Thanks for visiting and we are happy to help.ย Typically we distribute your request to all of the members and they will respond to you.ย Craig can respond personally if you prefer. [email protected] [email protected] You can text Craig at 720-324-1837 Top Ten Self-Service Products Our Members Provide Kiosk Enclosures – indoor, outdoor, standard, custom Kioskโฆ Read More »
Digital Signage ADA Accessibility It is relatively rare to see digital signage ADA and accessibility talked about, much less demonstrated.ย We are guilty as well. I noticed we have no fixed category for “digital signage ADA”. We do now. Digital signage AI for sure but accessibility not. Our member 22Miles has a good infographic on ADA. At recentโฆ Read More »
National Restaurant Association Show 2025 and Kiosk Association Visit Booth 8030 for Kiosks and Digital Signage at National Restaurant Association Show —ย As seen on APnews and also PRnewswire WESTMINSTER, Colo.,ย April 15, 2025ย /PRNewswire/ — Come see Kiosk Manufacturer Association (KMA) in boothย 8030 (NRA site). Self-order kiosks and smart food vending will be highlighted, implementing interactive and static digital signageโฆ Read More »
ACRELEC News from Around the World Very nice video of new Burger King drive-thru AI ordering and regional updates. Not surprising as it seems the most accomplished of all kiosk providers in the world is ACRELEC (and especially ACRELEC America).ย Acrelec just rebranded too. We actually awarded “Best of 2024” to two separate kiosk models (K27). Here isโฆ Read More »
Kiosk Industry November 2024 Self Service November 2024 Westminster, CO – November 15, 2024 Come see us in Orlando next week for IAAPA 2024 #5727. 1100 exhibitors and 40,000 attendees. Did we mention free passes? We have those too. See landing page for Code.ย ย PRnewswire Here is APNews. Our booth at IAAPA features a strong lineup of partners,โฆ Read More »
Stats – Restaurant, POS, Kiosks, Digital Signage We all like stats and numbers, too. Generally, though, any stats for any market are 95% of the time from India + they are automatically raised 10% from last year’s report + they want $5000 for them.ย Generally all the wrong companies are listed, there are very pretty charts and graphs,โฆ Read More »
McDonald Kiosk With Cash and Coin Test In Progress In February 2024 we did a photo tour of latest McDonald’s restaurant here in Colorado showing counterless “Kiosk-Only-Ordering”. We went back today and decided to try out the cash and coin payment option.ย We checked with management and it seems like the ratio of cash to credit (or mobile)โฆ Read More »
LG InfoComm Awards Here is LG Link LG BRINGS HOME RECORD-SETTING 15 INFOCOMM 2024 AWARDS FOR PRODUCT INNOVATION Broad range of recognition across product categories and channels underscoresย LGโs ability to provide customers with impactful real-world solutions ย LINCOLNSHIRE, Ill.. July 1, 2024 โโย LG Business Solutions received a fifteen awards for product innovation at InfoComm 2024, setting a record forโฆ Read More »
In the Wild – New McDonald’s in Thornton Colorado Editors Note 12/17/2024: We have seen the “counterless” McDonalds but their latest “test” is ultra-small stores that have no inside dining, or drive thru and seem to be geared for pickup and delivery by services. Pickup lockers outside are standard.ย Story on QSR Magazine. Thanks to Sixteen-Nine for tip.โฆ Read More »
Drive Thru Menu Board by Peerless-AV Case Study Contact Rachel Hinds for more information (rachel [email protected]) Drive Thru Menu Board case study – Ordering coffee at BigFoot Java, a popular coffee chain in the Pacific Northwest, is now even more quick and convenient. โ Alongside EcoDigital Media, we created an elevated, digitized drive-thru experience by installing our Outdoorโฆ Read More »
Restaurant Kiosk & Digital Signageย & Vending Trade Show Are you looking for restaurant kiosk self-service technology? Here is our main NRA page and here is floorplanย #8030 at NRA show — Order station kiosks, menu boards, digital signage, POS payment options including biometrics and facial, lockers for hot or cold, EV charging, outdoor drive thru menu boards,โฆ Read More »
Peerless–AV‘s Xtreme Outdoor Digital Menu Boards Contact Rachel Hinds (rachel [email protected]) at Peerless for more info! Peerless-AV‘s Xtreme Outdoor Digital Menu Boards were installed with EDM’s invigorating graphics to excite and engage customers in the BigFoot Java’s drive-thru. The new signage also provides the added benefit of easy maintenance, enabling menu updates to be done within the store.โฆ Read More »
The Rise of the Restaurant Kiosk This Restaurant Kiosk Buyerโs Guide will teach you what you need to know when buying kiosks for your restaurant operation. Over the last couple of years, weโve experienced a significant digital transformation in the quick-service restaurant (QSR) industry. It has seen the integration of technology into everyday operations. Among the most impactfulโฆ Read More »
Custom Configured Kiosks: Unlocking the True Potential of Self-Service Kiosks Nice article by Olea Kiosks on custom kiosks and all the details that have to be considered.ย Olea actually is one of the candidates for “Best Of” awards in NYC this January. Thanks to several units but specifically the Empire State Building (which Trip Advisor selected asโฆ Read More »
POS Terminal & Point of Sale Terminal Companies The POS kiosk faces the customer. The POS terminal is generally employee-facing though double-sided is now facing customers.ย It is hardware and software. It is transactional but it can also be informational. Consider digital menus and messaging, for example, digital advertising and branding. Simply put — Point-of-sale (POS) systems areโฆ Read More »
New Chick-Fil-A Vending Machine Noted —ย Chick-fil-A has launched its first food vending machine at Wellstar MCG Health Medical Center in Augusta, Georgia, located inside the hospitalโs โF entrance.โ This marks an innovation in Chick-fil-Aโs service delivery, aiming to provide quick, convenient access to its food, particularly in a hospital setting where traditional dining options can be limited. Theโฆ Read More »
NEW! We are releasing data reports and ADA Guidelines See https://industrygroup.org/market-data-for-self-service-kiosks-digital-signage-and-more Excerpt —ย Research Reports, Data, Regulatory Standards and More Takeaway on global kiosk market โ A more conservative, โrealโ estimate from direct industry participantsโespecially in the U.S.โoften puts the true kiosk sector (excluding ATM, vending, and all tangential categories) at closer to $8โ15 billion globally for coreโฆ Read More »
TIG Analysis โ Self-Service โHooksโ, experiments and functions Industry Group Thin Client Retail Systems Posts 2025: 15
National Restaurant Association Report 2025 Theย State of the Restaurant Industry 2025ย report by the National Restaurant Association provides a comprehensive outlook on restaurant performance, sales forecasts, workforce developments, technology adoption, and consumer behavior patterns shaping the year ahead. Overview The report is based on surveys from operators and consumers across six key categoriesโfamily dining, casual dining, fine dining, quickโฆ Read More »
Case Study of Three Example Restaurants Before and After “Elevating Restaurant Finances: The Transformative Power of Self-Ordering Kiosks,” presents a detailed study on how self-ordering kiosks can dramatically improve financial outcomes for independently owned counter-service restaurants.โ Editor Note — Nanonation AI offers a โsuggestive sellingโ AI tool that recommends the best combinations based on learning from orders overโฆ Read More »
TIG Analysis – Self-Service “Hooks”, experiments and functions the POS supports The restaurant technology landscape is undergoing a major transformation driven by the rapid evolution of point-of-sale (POS) systems. As the operational hub of modern dining, POS platforms have moved far beyond simple transaction processing to become integrated ecosystems powering every aspect of service delivery, customer engagement, andโฆ Read More »
Why Did They Introduce? Fewer Employees?ย Higher Sales? 1. Why did McDonaldโs introduce kiosks? People wonder whether kiosks are meant to replace workers or just improve speed and accuracy. The answer usually highlights customer convenience, higher order accuracy, increased upselling, and the ability to free up staff for food prep and table service rather than just taking orders.ย โฆ Read More »
AI and Kiosks Article Preview – WIP We don’t usually do this but here is the preliminary outline for our upcoming article AI and Intelligent Kiosks. Comments and suggestions are welcome. [email protected] We have a new columnist coming on board with market research experience and input and interviews are always helpful I. Introduction โ The New Intelligence Behindโฆ Read More »