Restaurant Accessibility Works for Customers and Business Nice point — An important first step for restaurants is to consider the ADA the baseline and the bare minimum, Knackstedt said. It may be a new way of thinking for some operators. But all operators, ultimately, have the same goal: to offer great hospitality to all. Here’s a summary of the key… Read More »
Robot Pizza Kiosks Basil Street Update June 2024 — raised 10M and now is gone Basil Street Pizza has a new deployment going into San Antonio (link to story). Here is the iteration that went in first here in Denver. Here is our in brief on that deployment In Brief Completely vended from machine Certifications in place (NSF… Read More »
Robots for Food Delivery in Restaurants It’s a good time with NRA coming up to review some of the robot servers that are “flooding” the market now. Recently a feature on CBSnews and California restaurant (see link below) Key players in this emerging market include Appetronix Inc, Euphotic Labs, Home Tech Innovation Inc, Hyper Food Robotics Ltd, Kitchen… Read More »
Android Handheld Computers and Mobile POS Upcoming at NRF is the Elo booth which we plan on visiting to see the Android handheld and Mobile POS units. Here is specsheet for M60, About Mobile POS Mobile POS (point of sale) is a technology that allows merchants to accept payments using a smartphone or tablet device. Mobile POS can… Read More »
Panasonic Connect Announces Stingray Kiosk and POS Terminals at Murtec From press release. Also there are pictures and photos from MURTEC 2024 on our Murtec Wrap Newark, N.J. | March 11, 2024 09:00 AM Eastern Daylight Time  Panasonic Connect North America will showcase its restaurant technology solutions, including its newest Stingray® JS9900 Kiosk Series and JS988 Point-of-Sale (POS) Terminals,… Read More »
POS Kiosk and Terminal Companies The POS kiosk faces the customer. The POS terminal is generally employee-facing though double-sided is now facing customers. It is hardware and software. It is transactional but it can also be informational. Consider digital menus and messaging, for example, digital advertising and branding. Simply put — Point-of-sale (POS) systems are all types of… Read More »
Robotic Restaurant Flippy Article by Nancy Luna on CaliExpress — she had done a couple of nice articles (here is minimum wage) Notes One employee to prepare food Nice to see Datacap technology in place. PopID uses that. We have several articles on PopID Interesting use of different height kiosks though the wheelchair height kiosk looks inaccessible via… Read More »
LG InfoComm Awards Here is LG Link LG BRINGS HOME RECORD-SETTING 15 INFOCOMM 2024 AWARDS FOR PRODUCT INNOVATION Broad range of recognition across product categories and channels underscores LG’s ability to provide customers with impactful real-world solutions  LINCOLNSHIRE, Ill.. July 1, 2024 –– LG Business Solutions received a fifteen awards for product innovation at InfoComm 2024, setting a record for… Read More »
POLYTOUCH Flex 21.5 Product Spotlight Our space-saving kiosk is a revolutionary solution designed to optimize limited space while providing a seamless self-service experience. It maximizes floor space, integrates easily without sacrificing seating capacity, and offers a user-friendly interface for effortless browsing, customization, and payment. The POLYTOUCH FLEX21.5 offers an array of different models, including the slimmed down FLEX21.5… Read More »
Introducing The Boulder Kiosk from Olea: A New Era for Outdoor Solutions LOS ANGELES, Calif., April 3, 2024 (SEND2PRESS NEWSWIRE) -– Olea Kiosks®, a visionary provider of self-service kiosk solutions, today announced its latest design, the Boulder Outdoor Kiosk. This new and innovative solution was created to address the growing number of outdoor self-service use cases such as… Read More »
Popeyes Rolls Out Self Order Kiosks by Acrelec Good to see Acrelec with big win in Prague and Popeyes. And we tacked on news from KFC and the UK. As of 2021. We must admit we eat at Popeye’s. We like the Cajun chicken fingers (Chick-Fil-A is too sweet). Their drive thru is kind of wonky and sometimes… Read More »
Drive Thru Displays Failures McDonalds, Samsung Typically the kiosk association deals with transactional technologies but peripheral technology like drive-thru menu boards fall into the unattended self-order market. Even digital signage which is broadcasting actionable information to consumers and customers is relevant. Failures of technology are often the best teachers of how to do it right (and what to… Read More »
McDonald’s Kiosk Provider Acrelec We are happy to welcome Thibaud and Acrelec as a gold sponsor of the Association. Best known for its deep involvement with McDonald’s, Acrelec has many customers worldwide. US headquarters are in Chicago Some interesting facts are Acrelec has over 30,000 software licenses (many at McDonald’s I hazard the guess). Interesting too is the… Read More »
Restaurant Kiosk Technology Trends Spotted at The NRA Show 2018 With another successful year at the National Restaurant Association Show under our belts (our 13th!), we gathered the most talked about technology trends from the show to share – just in case you missed it… 1. Third-party delivery replacement Restaurant operators have come across many issues with… Read More »
Market Data Research for McDonald’s and Other Restaurants Report on restaurant market research and kiosks worldwide by Dataos (RBR). Much better than the usual internet scrapes for the Indian datamarts like Research & Markets. They actually contacted us and we provided input on McDonald’s and Burger King. Wendy’s too. Other research conpanies do not canvas people so kudos… Read More »
If The Shoe Fits, then buy it! How easy is it to find the shoe size 12 (46 EU) or larger? The answer is “It Depends” About the Writer: Christoph Nussbaumer is the CEO of REINGroup based in Austria. Alpine Kiosk boasts a diverse array of designs, each is highly adaptive and radiating elegance and sophistication. Alpine Kiosk… Read More »
National Restaurant Association Kiosk Trade Show 2024 – You can find us in Booth 5536 in the North Building, Here is our portal page. Across from NCR Voyix and Revel Systems and just down from Square and Toast. To Request a meeting or let us know you are interested here is our Google form. We look forward to… Read More »
McDonald’s Voice Order Video Nice video of prototype McDonalds Voice Order. Imagine 3 of these side by side in a NYC McDonalds. Ambient noise level in a restaurant can easily hit 80 db (Noisy Planet NIH). This prototype Kiosk ordering has 99% accuracy because a human is in the loop on every order… If interested in more info… Read More »
Voice Order for Self-Service Kiosks Kiosk Voice response promises to add new interactivity for self-service devices how do kiosks help people with speech needs? When we think of interactive kiosks, what typically comes to mind is the touch-enabled displays that are a nearly ubiquitous component of today’s self-service devices. Trained in part by the tap, pinch and swipe… Read More »
Self Service Restaurants – What Do You Like? After a busy NRF 2024 show, I found myself with hours to wait at JFK airport. Needing a quick meal, I headed to a well-known burger chain. Instead of the usual counter, two tabletop kiosks were the only way to order. A line of 10-15 people stretched in front of… Read More »
Brutal Analysis of Acquisition From Retail Systems Analysis of acquisition of Revel by Shift4 — From Reforming Retail. Excerpt Mistruth #1 Shift4 offers payments and other technology to a range of industries, including restaurants. Its restaurant POS system, SkyTab, is used by operators of many large chains, including Burger King, Applebee’s and Denny’s. Huh? Here’s how Shift4’s communications will… Read More »
Self Service Kiosk Machine Industry News May 2024 WESTMINSTER, Colo., May 13, 2024 (APnews and PR Newswire)— This week the National Restaurant Association show in Chicago starts. Booth 5536 (near Square and Toast) will have 6 different demos from the Kiosk Manufacturer Association (KMA). See the Clover POS kiosk integrated with digital menus. Also a Square kiosk with… Read More »
Exposing Olo Part 3: Dropping 40% of Olo’s Enterprise Value into Wisely From retailsystems — Both McDonalds and Five Guys Burgers and Fries compete on a daily basis to offer the public hamburgers and fries. In 2014, McDonald’s spent more than $988 million on advertising. Five Guys Burgers and Fries, in the same year, spent exactly $0. Continuing… Read More »
Taco Bell Cantina Kiosks Design elements marry old Hollywood architecture with Taco Bell’s modern Cantina experience – now open on Hollywood Boulevard Editors Note: We are pretty sure the actual kiosks (seen in ABC video below) are by Elo. Elo does the NYC cantina.) IRVINE, Calif., Feb. 16, 2023 /PRNewswire/ — Roll out the purple carpet, as Taco Bell has opened its doors to… Read More »
Self Ordering Kiosk AI Assist Interested in AI for your self ordering kiosk? Then the new Clover POS kiosk by Nanonation (and Samsung) is a must read. Included is AI Tools Setup Guide pdf. These AI Enhancements will transform your ordering kiosk experience, from crafting enticing menu descriptions to attracting more users and providing the right upsell suggestions to… Read More »
Are You Searching for a Cost-Efficient Kiosk for Self-Ordering with Complete Hardware Integration? Come see the Swift Kiosk at NRA in two weeks. Pyramid – best known for its diverse lineup of Self-Checkout/Self-Serve and Digital Signage solutions – is constantly striving for ‘what’s next’. It’s with that in mind that we are proud to announce our newest development: The POLYTOUCH SWIFT.… Read More »
Full article on NRN May 2021 Technology Solving Restaurant Drive-Thru and Kitchen Modernization After focusing tech investments on off-premise, restaurants will look for solutions to raise convenience and lower cost of labor Highlights Modern Drive-Thru Ordering – dual drive-thru lanes alongside pickup lanes, and perhaps walkup pickup windows. At first glance, the multitude of options that elevate the… Read More »
Robotic Restaurant 2024 Updated retailsystems.org news article on AI robotic restaurant news Robotic Restaurant News We just got back from NRF and AI robotic restaurant stuff was all over the show floor. Robotic pizza for example. One of our favorite aspects of AI is overhead cameras in the kitchen to monitor food preparation. Also table usage. Here is… Read More »
McDonalds Kiosks Andy Hermann • Guest Experience Leader at McDonald’s Bahnhofplatz Zürich | London School of Economics MSc | Andy meets Warhol The newest and most sustainable McDonald’s Restaurant in Switzerland is located in Hendschiken, Aargau. At this location, a real-world experience on new sustainable packaging as well as on other measures prior to the nationwide rollout is… Read More »
Reported in Retail Automation June 2021 McDonalds AI Drive-Thru Ordering Violates Privacy Laws in Illinois and now headed to Court From EatThisNotThat Jun2021 – Editors Note: You could see this coming given the test being run in Illinois which has some of the strictest privacy laws. In Brief: McDonalds testing AI-powered drive-thru ordering at 10 restaurants in Illinois Voice Analysis… Read More »
Kiosk Trade Show Events Update June 2021 The Kiosk Association is participating in two trade events. NRF Retail Converge Information NRF Retail Converge One conference. Multiple specialties. NRF Retail Converge is a virtual event that offers a deep exploration of multiple specialties within the retail industry. With over 160 sessions to choose from, you can tailor the entire event… Read More »
Self-Service Restaurant Kiosks Enhance Customer Experience Frank Mayer and Associates, Inc. and GRUBBRR team with The Chicken Shack on a self-service kiosk solution program for the restaurant chain’s multiple locations. In Brief 22 Locations (west of Mississippi) Line busting the cash register lines major benefit Increased ticket averages per customer Insight Frank Mayer has been expanding its unattended… Read More »
Countertop Kiosk for Restaurant Self-Order Selforder kiosks come in standup, countertop and wall-mount iterations. Frank Mayer countertop video More Information on SelfOrder Kiosks https://www.olea.com/qsr-food-ordering-kiosk/ RESTAURANTS & QSR Product Brief — Self-Order Kiosks by Star Micronics C-Store Kiosks – Self-Ordering Kiosks Deployed at CEFCO Order and Pay Fast Food – McDonalds Self-Order and More Post Views: 1,110
Restaurant Growth Strategies August 2021 NRN Link — Join Chicken Salad Chick CEO Scott Deviney for an interactive Q&A session on how restaurant growth strategies are evolving and what factors make for a successful store opening in 2021 and beyond. Coming off years of steady expansion, Chicken Salad Chick is looking to maintain its growth trajectory as it… Read More »
Self-Order Software Solutions Come to NRA booth 6576 in Chicago and see super-economical self-order station for restaurant Acquire Digital Restaurant Software Improve quick-service restaurant efficiencies with ordering software to place orders on the go. Easily synchronize content to menu displays for a complete digital experience. Website link Self-service and digital ordering is the way of the future for quick-service restaurants. As… Read More »
