Category Archives: A-Restaurant

Restaurant Technology

Restaurants today rely on a variety of technology solutions to enhance their operations and improve guest experiences. The majority these days are cloud-based, which comes with its positives and negatives. Here are some essential types of restaurant technology:

  • Touchscreen Point of Sale (POS) Terminals: Modern POS systems with intuitive interfaces allow efficient order-taking, payment processing, and tracking. Some even have guest-facing screens for a seamless experience
  • Self-Order Kiosks: These interactive kiosks enable guests to place orders directly, reducing wait times and streamlining the ordering process
  • Kitchen Display Screens: These screens display incoming orders in the kitchen, helping chefs manage preparation efficiently and ensuring timely service
  • Printers for Restaurant: Printers are essential for generating order tickets, receipts, and kitchen chits
  • Cash Drawers: Secure storage for cash transactions at the point of sale
  • Integrated Online Ordering Solutions: Seamless integration with online platforms for delivery and takeout orders 1.
    Payroll Solutions: Streamline payroll management for restaurant staff
  • Scheduling Software: Efficiently manage employee schedules and shifts
  • Inventory Management Software: Helps track inventory levels, reduce waste, and optimize stock
  • Reservation Software: Facilitates table reservations and guest management
  • Customer Relationship Management (CRM): Tools to manage customer data, loyalty programs, and feedback
  • Digital Menu Design Tools: Create visually appealing digital menus for guests
  • Online Ordering & Delivery Platforms: Enable online ordering and delivery services

Drive Thru Menu Board – Peerless AV Case Study

Drive Thru Menu Board by Peerless-AV Case Study Contact Rachel Hinds for more information (rachel [email protected]) Drive Thru Menu Board case study – Ordering coffee at BigFoot Java, a popular coffee chain in the Pacific Northwest, is now even more quick and convenient. โ˜• Alongside EcoDigital Media, we created an elevated, digitized drive-thru experience by installing our Outdoorโ€ฆ Read More »

Outdoor Menu Boards – Peerless-AV EcoDigital Media (EDM) & Big Foot

Peerless–AV‘s Xtreme Outdoor Digital Menu Boards Contact Rachel Hinds (rachel [email protected]) at Peerless for more info! Peerless-AV‘s Xtreme Outdoor Digital Menu Boards were installed with EDM’s invigorating graphics to excite and engage customers in the BigFoot Java’s drive-thru. The new signage also provides the added benefit of easy maintenance, enabling menu updates to be done within the store.โ€ฆ Read More »

Smart Lockers – Amazon Hub, USPS Locker & Temperature Controlled Locker

Parcel Lockers, Food Lockers Updated August 31, 2025 — Lockers for parcel pickup and vending dispensing are surging in popularity.ย  Apartment complexes and more. Amazon is across the 7-Eleven chain.ย  One of the new ideas are custom solar-powered pickup lockers for residential consumers. Porch pirates are just one factor. We took a look at the space recently.ย  Whatโ€ฆ Read More »

Popeyes Kiosks in Travel Center

TravelCenters of America Enhances Dining Experience with Popeyes Kiosks TravelCenters of America (TA) is thrilled to announce a groundbreaking partnership with Popeyes, aimed at revolutionizing the dining experience for travelers. TA would also like to recognize Tillster for their instrumental role in this initiative, noting the positive feedback from TA Groups on their experience working with the Tillsterโ€ฆ Read More »

Kiosk Self Order – Clover

Kiosk Self Order with Ordering Kiosk Every week another case study for a restaurant going self-order hits my desk. While monsters like Chick-Fil-A do a test delivery site and suck all the oxygen out of the media, another small to medium business takes advantage of self-service done right. Hero Boy Sandwich in Georgia Hero Boy Sandwich Co. inโ€ฆ Read More »

Stingray Kiosk and POS Terminal by Panasonic Connect at Murtec

Panasonic Connect Announces Stingray Kiosk and POS Terminals at Murtec From press release. Also there are pictures and photos from MURTEC 2024 on our Murtec Wrap Newark, N.J. | March 11, 2024 09:00 AM Eastern Daylight Time ย Panasonic Connect North Americaย will showcase its restaurant technology solutions, including its newest Stingrayยฎ JS9900 Kiosk Series and JS988 Point-of-Sale (POS) Terminals,โ€ฆ Read More »

Payment Processing TOASTTAB Surcharging Costs Ouch

Restaurant Point of Sale – An Explanation of TOASTTAB Surcharge It is extremely hard to argue with numbers, and a restaurant point-of-sale system adds a 5% higher cost. Another brutal assessment by Jordan Thaeler of Reforming Retail. We are pretty picky.ย Very nice article to this weekend byย Walter Isenbergย of Sage Hospitality– a thoughtful article by Isenberg on better waysโ€ฆ Read More »

Stats Smorgasboard – What We See

Stats – Restaurant, POS, Kiosks, Digital Signage We all like stats and numbers, too. Generally, though, any stats for any market are 95% of the time from India + they are automatically raised 10% from last year’s report + they want $5000 for them.ย  Generally all the wrong companies are listed, there are very pretty charts and graphs,โ€ฆ Read More »

LGโ€™s Next-Gen Kiosks Advance a โ€œBetter Life for Allโ€

Designing Accessibility into Everyday Interactions This year marks the 35th anniversary of the Americans with Disabilities Act (ADA), the landmark legislation that transformed public spaces, workplaces and digital platforms in the United States by protecting the rights of people with disabilities. This milestone is ushering in a new generation of B2B technology that is reshaping the way accessibilityโ€ฆ Read More »

Kiosks Adoption Rate – Restaurant Self Order – Thaeler

Restaurant Self Order & POS Adopted at Glacial Rate We enjoy hearing all point of views. ReformingRetail consistently berates retail and restaurants for ignoring solutions as long as they can. Latest article by Jordan Thaeler on adoption rates. Interesting to hear the historical talk and we’ll add some too. According to restaurant kiosk vendors, only 10% of QSRโ€ฆ Read More »

Best of 2025 Industry Group Awards

The Best of the Best Kiosks, Digital Signage, Lockers, POS, Automated Retail and Vending Recognizing excellence and communicating those projects is one of our jobs here at Kiosk Industry. Here are our candidates, so far… Self Ordering Kiosks – New LG Kiosk — totally accessible with conversational AI voice Audio — Conversational AI Voice by URway with AIโ€ฆ Read More »

2025 Restaurant Tech Report Canopy

What Customers Want From QSR Technology and Where Brands Fall Short The 2025 Restaurant Tech Report by Canopy provides a nuanced look at how technology is shaping customer experiences in the quick-service restaurant (QSR) sector, highlighting both benefits and ongoing challenges. Canopy, a provider of remote monitoring and management (RMM) software for connected products, recently released a reportโ€ฆ Read More »

McDonald’s Kiosk – Magnification and Reach Mode Accessibility

Extending Accessibility to Kiosks and Online From McDonald’s — Accessible to Everyone โ€“ Including Online! At McDonaldโ€™sยฎ, we believe itโ€™s important that all our customers feel welcome and comfortable โ€“ both in our restaurants and online. Thatโ€™s why weโ€™ve improved our digital channels and technologies to make them more accessible to everyone. We aim to ensure that everyoneโ€ฆ Read More »

Kiosk Industry November 2024 Press Release

Kiosk Industry November 2024 Self Service November 2024 Westminster, CO – November 15, 2024 Come see us in Orlando next week for IAAPA 2024 #5727. 1100 exhibitors and 40,000 attendees. Did we mention free passes? We have those too. See landing page for Code.ย ย  PRnewswire Here is APNews. Our booth at IAAPA features a strong lineup of partners,โ€ฆ Read More »

AI Connect Bar – Conversational AI Audio Gets a Leg Up

Audio in High Noise Environments with AI The first unified communications product designed to leverage the full power of Conversational AI. The new AI Connect Bar combines the industry’s best microphones with a tuned, amplified speaker system into one sleek peripheral with a single USB connection to seamlessly attach to most All-in-One (AiO) touchscreen computers and kiosks. Ifโ€ฆ Read More »

Ingenico Newsletter Payments

MWAA 2025, SoftPOS transforming Androids & Palm Vein Cielo interview Newsletter on LinkedIn September 5, 2025< Welcome to the twenty-third edition of The Ingenico Newsletter. Today, weโ€™ll talk about MWAA 2025, SoftPOS transforming Androids & Palm Vein Cielo interview. ๐Ÿ“– Make yourself comfortable to enjoy your reading! ๐Ÿ“… MWAA 2025 – Event Recap MWAA 2025 was an incredibleโ€ฆ Read More »

Samsung Kiosk – How Is it Working?

Samsung Kiosk July 2024 Review — 2025 Update 2025 Updateย  — Here’s the 2025 news for Samsung kiosk.ย  Looks like the Super Bowl and Mr. Pickle.ย  Grubbrr has a certain opaque quality to it.ย  The documented ROI for example is always mentioned, but never seen.ย  Grubbrr is strategic partner for NCR Voyix. NCR used to make kiosks butโ€ฆ Read More »

Self-Ordering Kiosk LG Announcement – Hands Free too

Accessibility From The Start – Designed, Configured and Tested This is the first kiosk designed from the ground up for accessibility. TFA is known for its work with Southwest Airlines and their check-in units.ย  This is the first AI-assist for conversational AI voice kiosk we have seen. Not surprised to see Soundhound in the mix. Starting at $2667.ย โ€ฆ Read More »

Self-Order Restaurant Software โ€“ Acquire Digital

Self-Order Software Solutions Come toย NRA booth 6576ย in Chicago and see super-economical self-order station for restaurant Acquire Digital Restaurant Software Improve quick-service restaurant efficiencies with ordering software to place orders on the go. Easily synchronize content to menu displays for a complete digital experience.ย Website link Self-service and digital ordering is the way of the future for quick-service restaurants. Asโ€ฆ Read More »

Restaurant Kiosk, AI, Vending and Digital Signage at NRA

Restaurant Kiosk & Digital Signageย  & Vending Trade Show Are you looking for restaurant kiosk self-service technology? Here is our main NRA page and here is floorplanย  #8030 at NRA show — Order station kiosks, menu boards, digital signage, POS payment options including biometrics and facial, lockers for hot or cold, EV charging, outdoor drive thru menu boards,โ€ฆ Read More »

Video – Self-Order Kiosk for Countertop Serving Restaurants

Countertop Kiosk for Restaurant Self-Order Selforder kiosks come in standup, countertop and wall-mount iterations. Frank Mayer countertop video More Information on SelfOrder Kiosks https://www.olea.com/qsr-food-ordering-kiosk/ RESTAURANTS & QSR Product Brief โ€” Self-Order Kiosks by Star Micronics C-Store Kiosks โ€“ Self-Ordering Kiosks Deployed at CEFCO Order and Pay Fast Food โ€“ McDonalds Self-Order and More Posts2025: 2,524

Legal News — McDonalds Sued for Improper Use of AI Biometric Data in Drive-Thru

Reported in Retail Automation June 2021 McDonalds AI Drive-Thru Ordering Violates Privacy Laws in Illinois and now headed to Court Fromย EatThisNotThat Jun2021ย โ€“ Editors Note:ย  You could see this coming given the test being run in Illinois which has some of the strictest privacy laws. In Brief: McDonalds testing AI-powered drive-thru ordering at 10 restaurants in Illinois Voice Analysisโ€ฆ Read More »

Kiosk Tradeshow Update – NRF Retail Converge and NRN CREATE

Kiosk Trade Show Events Update June 2021 The Kiosk Association is participating in two trade events. NRF Retail Converge Information NRF Retail Converge One conference. Multiple specialties.ย NRF Retail Converge is a virtual event that offers a deep exploration of multiple specialties within the retail industry. With over 160 sessions to choose from, you can tailor the entire eventโ€ฆ Read More »

Food Kiosk – Chicken Shack Deploys Order Kiosks

Self-Service Restaurant Kiosks Enhance Customer Experience Frank Mayer and Associates, Inc. and GRUBBRR team with The Chicken Shack on a self-service kiosk solution program for the restaurant chainโ€™s multiple locations. In Brief 22 Locations (west of Mississippi) Line busting the cash register lines major benefit Increased ticket averages per customer Insight Frank Mayer has been expanding its unattendedโ€ฆ Read More »

McDonalds Restaurant Kiosks Deployed in Switzerland

McDonalds Kiosks Andy Hermann โ€ข Guest Experience Leader at McDonaldโ€™s Bahnhofplatz Zรผrich | London School of Economics MSc | Andy meets Warhol The newest and most sustainable McDonaldโ€™s Restaurant in Switzerland is located in Hendschiken, Aargau. At this location, a real-world experience on new sustainable packaging as well as on other measures prior to the nationwide rollout isโ€ฆ Read More »

Restaurant Kiosks – Restaurant of the (near) Future

Full article on NRN May 2021 Technology Solving Restaurant Drive-Thru and Kitchen Modernization After focusing tech investments on off-premise, restaurants will look for solutions to raise convenience and lower cost of labor Highlights Modern Drive-Thru Ordering – dual drive-thru lanes alongside pickup lanes, and perhaps walkup pickup windows. At first glance, the multitude of options that elevate theโ€ฆ Read More »

Automated Restaurant Miso & PopID

Cali Express Flippy with Nvidia AI Updated August 31, 2025 — Flippy, the robotic kitchen assistant, and its maker Miso Robotics have both seen major advancements recently, with the latest Flippy robot launching in early 2025 and Miso Robotics partnering to scale installations and improve support for their automation products.restaurantbusinessonline+2 Flippy Robot Updates The next-generationย Flippy Fry Stationย robot isโ€ฆ Read More »

AI Voice Order Recognition Kiosk

McDonald’s 2024 Prototype (with listeners) Kiosk Voice response promises to add new interactivity for self-service devices how do kiosks help people with speech needs? When we think of interactive kiosks, what typically comes to mind is the touch-enabled displays that are a nearly ubiquitous component of todayโ€™s self-service devices. Trained in part by the tap, pinch and swipeโ€ฆ Read More »

Burger King AI Voice Ordering Drive-Thru – ACRELEC

ACRELEC News from Around the World Very nice video of new Burger King drive-thru AI ordering and regional updates. Not surprising as it seems the most accomplished of all kiosk providers in the world is ACRELEC (and especially ACRELEC America).ย  Acrelec just rebranded too. We actually awarded “Best of 2024” to two separate kiosk models (K27). Here isโ€ฆ Read More »