Digital Signage ADA Accessibility It is relatively rare to see digital signage ADA and accessibility talked about, much less demonstrated. We are guilty as well. I noticed we have no fixed category for “digital signage ADA”. We do now. Digital signage AI for sure but accessibility not. Our member 22Miles has a good infographic on ADA. At recent… Read More »
Request for Information Thanks for visiting and we are happy to help. Typically we distribute your request to all of the members and they will respond to you. Craig can respond personally if you prefer. [email protected] [email protected] You can text Craig at 720-324-1837 Top Ten Self-Service Products Our Members Provide Kiosk Enclosures – indoor, outdoor, standard, custom Kiosk… Read More »
Audio in High Noise Environments with AI The first unified communications product designed to leverage the full power of Conversational AI. The new AI Connect Bar combines the industry’s best microphones with a tuned, amplified speaker system into one sleek peripheral with a single USB connection to seamlessly attach to most All-in-One (AiO) touchscreen computers and kiosks. If… Read More »
Samsung Kiosk July 2024 Review — 2025 Update 2025 Update — Here’s the 2025 news for Samsung kiosk. Looks like the Super Bowl and Mr. Pickle. Grubbrr has a certain opaque quality to it. The documented ROI for example is always mentioned, but never seen. Grubbrr is strategic partner for NCR Voyix. NCR used to make kiosks but… Read More »
Market Data Research for McDonald’s and Other Restaurants Report on restaurant market research and kiosks worldwide by Dataos (RBR). Much better than the usual internet scrapes for the Indian datamarts like Research & Markets. They actually contacted us and we provided input on McDonald’s and Burger King. Wendy’s too. Other research conpanies do not canvas people so kudos… Read More »
New Europe Kiosk Partnership Overview – Irish-headquartered Ordú, a provider of advanced online ordering systems for the food service industry, today announces a new €1.5 million investment with global kiosk manufacturer Lazenby Group. Over the next three years, this collaboration is forecasted to generate €9 million in additional revenues for Ordú. It will facilitate the expansion of Ordú’s… Read More »
The Hidden Benefits of Self-Order Kiosks Nice video by Acrelec covering main benefits of self-order kiosks. Self-order kiosks have become a familiar sight in restaurants, offering convenience and efficiency to customers. But beyond the obvious advantages, these kiosks bring several hidden benefits that can transform operations and elevate the dining experience. Let’s uncover what makes self-order kiosks a game-changer for restaurants.… Read More »
Robotic Restaurant and in this case Flippy July 2025 Update Flippy, the robotic kitchen assistant developed by Miso Robotics, has undergone significant changes since its high-profile debut. Initially introduced in 2017 as a burger-flipping robot at CaliBurger in Pasadena, Flippy faced operational challenges: it was temporarily taken offline after just a day because human staff couldn’t keep up… Read More »
Acrelec EAA ADA Demonstration Good to see clear video demonstrating accessibility as mandated by new EAA. Words can be difficult to judge. The European Accessibility Act (EAA) The European Accessibility Act (EAA) significantly impacts self-ordering in restaurants, particularly for those operating in or serving customers within the European Union. Starting June 28, 2025, all new consumer-facing digital devices—including self-service kiosks, table… Read More »
Lockers Amazon & USPS Pickup Lockers for parcel pickup and vending dispensing are surging in popularity. Apartment complexes and more. Amazon is across the 7-Eleven chain. One of the new ideas are custom solar-powered pickup lockers for residential consumers. Porch pirates are just one factor. We took a look at the space recently. What drove us to do… Read More »
Outdoor Kiosk Solutions Introducing The Boulder Kiosk from Olea: A New Era LOS ANGELES, Calif., April 3, 2024 (SEND2PRESS NEWSWIRE) -– Olea Kiosks®, a visionary provider of self-service kiosk solutions, today announced its latest design, the Boulder Outdoor Kiosk. This new and innovative solution was created to address the growing number of outdoor self-service use cases such as… Read More »
Equitable Access for Customers Matters! Nice blog from TPGi on equitable access barrier-free aka Blind and Low Vision customers and how to give them equal access. Barrier-free and Universal Design come to mind. We are reminded of Dot Pad and braille tactile labels for Amazon Hubs in California (45,000 of them). Here is pdf of blog — TPGi… Read More »
Toast POS — A Closer Look We are big fans of Jordan Thaeler of Reforming Retail and his evolving take on TOAST POS. Critical thinking is in short supply these days and keen observers like Jordan are indispensable. I think he has gotten as many Cease and Desist letters as I have signed NDAs. Here are some thoughts… Read More »
Starbucks Kiosk Starbucks announced on Monday a plan to implement the coffee franchise’s first self-order kiosks in select stores across tourist-heavy areas in South Korea and Japan. The kiosks are aimed at enhancing the customer experience by reducing wait times and streamlining the ordering process. In South Korea, the kiosks will debut at the Starbucks Korea branch in… Read More »
Crypto Kiosk acceptance in self service: How fast is it moving? One key takeaway from Bitcoin 2025 in Las Vegas last week was promising signs of retail acceptance of cryptocurrency as a method of payment, a development that bodes well for crypto acceptance in self-service kiosks. The growth of crypto payment acceptance jibes with the ongoing expansion of… Read More »
Acrelec Unveils Rebrand as Company Continues Market Expansion March 27, 2025 — From CityBiz — It’s been clear for awhile that Acrelec is the leader in restaurant kiosks, and a lot more. Editors Note: The Acrelec logo communicates a sense of modernity, innovation, and technological sophistication. The stylized “A” design resembles a sleek, curved shape, suggesting dynamism and… Read More »
Restaurant Accessibility Survey Download Restaurant Accessibility Survey — Customer loyalty is crucial for any organization, including the restaurant industry. How a restaurant treats customers with disabilities can significantly affect that loyalty and have a lasting impact on their business. Between February and March 2024, Vispero and TPGi surveyed over 600 blind and low-vision people about their experiences accessing… Read More »
Kiosk Industry November 2024 Self Service November 2024 Westminster, CO – November 15, 2024 Come see us in Orlando next week for IAAPA 2024 #5727. 1100 exhibitors and 40,000 attendees. Did we mention free passes? We have those too. See landing page for Code. PRnewswire Here is APNews. Our booth at IAAPA features a strong lineup of partners,… Read More »
Android Handheld Computers and Mobile POS Upcoming at NRF is the Elo booth which we plan on visiting to see the Android handheld and Mobile POS units. Here is specsheet for M60, About Mobile POS Mobile POS (point of sale) is a technology that allows merchants to accept payments using a smartphone or tablet device. Mobile POS can… Read More »
Toast POS — Better than Legacy POS? The latest analysis by Jordan Thaeler and Reforming Retail covering Toast POS – Bottomline — We’d estimate that at $20,000 a year a merchant could buy a competitive POS for three stores for every one store on Toast. This is very enticing to Toast’s competitors. But then again, Toast’s customers can’t add… Read More »
The Ingenico Newsletter #4 – TETRA, Android Solutions & Palm vein. Link on LinkedIn Welcome to the fourth edition of The Ingenico Newsletter. 2023 has been a busy year for Ingenico, today, we’ll have a look at what happened in the last months. We’ll talk about TETRA, Android Solutions and Palm vein. Make yourself comfortable to enjoy your… Read More »
Self Ordering Kiosk AI Assist Interested in AI for your self ordering kiosk? Then the new Clover POS kiosk by Nanonation (and Samsung) is a must read. Included is AI Tools Setup Guide pdf. These AI Enhancements will transform your ordering kiosk experience, from crafting enticing menu descriptions to attracting more users and providing the right upsell suggestions to… Read More »
Restaurant Accessibility Works for Customers and Business Nice point — An important first step for restaurants is to consider the ADA the baseline and the bare minimum, Knackstedt said. It may be a new way of thinking for some operators. But all operators, ultimately, have the same goal: to offer great hospitality to all. Here’s a summary of the key… Read More »
National Restaurant Association Show 2025 and Kiosk Association Visit Booth 8030 for Kiosks and Digital Signage at National Restaurant Association Show — As seen on APnews and also PRnewswire WESTMINSTER, Colo., April 15, 2025 /PRNewswire/ — Come see Kiosk Manufacturer Association (KMA) in booth 8030 (NRA site). Self-order kiosks and smart food vending will be highlighted, implementing interactive and static digital signage… Read More »
AI, Connectivity, Robotics In Self-Service It would hardly be an overstatement to say that artificial intelligence computing, in combination with more powerful connectivity, robotics and an explosion of data, has jump-started innovation in most industries. For the self-service industry, the technology has unleashed opportunities to boost customer experiences, oftentimes in a more economical manner. Such advancements have fostered… Read More »
Drive Thru Displays Failures McDonalds, Samsung Typically the kiosk association deals with transactional technologies but peripheral technology like drive-thru menu boards fall into the unattended self-order market. Even digital signage which is broadcasting actionable information to consumers and customers is relevant. Failures of technology are often the best teachers of how to do it right (and what to… Read More »
Restaurant Kiosk & Digital Signage & Vending Trade Show Are you looking for restaurant kiosk self-service technology? Here is our main NRA page and here is floorplan #8030 at NRA show — Order station kiosks, menu boards, digital signage, POS payment options including biometrics and facial, lockers for hot or cold, EV charging, outdoor drive thru menu boards,… Read More »
Olo Restaurant Rumors Article on the rumors Olo is looking for buyer. Reforming Retail delivers remarkable analysis of situation. Meanwhile the market seems to slowing. First the cautions coming from McDonalds and Wendy’s that sales are slowing significantly. McDonald’s reported a 3% decrease in revenue and a 3.6% drop in U.S. same-store sales for the first quarter of 2025,… Read More »
Restaurant Kiosk ROI with Clover Kiosk POS Restaurant Kiosk ROI review of three different restaurant kiosk deployments and the return on investment numbers (and dollars) including cost savings. For full article and study click here. Summary Self-ordering kiosks in restaurants: This is a white paper that analyzes the financial benefits of using self-ordering kiosks in three different types… Read More »
Restaurant Kiosks News Nice PR by fiserv. We noticed it on PYMNTS which does great job. Excerpt Clover Kiosk is crafted with intuitive usability to help restaurants increase order size, streamline workflow and operations, and improve the overall customer experience. With a 24” touch screen and 8” payment terminal plus a built-in printer, diners can browse menus at… Read More »
POS Terminal & Point of Sale Terminal Companies The POS kiosk faces the customer. The POS terminal is generally employee-facing though double-sided is now facing customers. It is hardware and software. It is transactional but it can also be informational. Consider digital menus and messaging, for example, digital advertising and branding. Simply put — Point-of-sale (POS) systems are… Read More »
Review 2025 Tillster Phygital Index Report The “2025 Tillster Phygital Index Report” is a comprehensive analysis of consumer behaviors and preferences related to digital and physical ordering experiences in the quick-service restaurant (QSR) and fast-casual sectors in the United States. The report is confined to US-based consumers, based on a survey of 1,005 diners conducted in February 2024.… Read More »
Lockers Pickup Solutions in Pittsburgh Latest deployment from Apex. Just so happens to include Olea Kiosks too. Last week we ran story on Applebee’s pickup food lockers from Apex From LinkedIn Less time in lines = More time with lions 🦁 That’s the experience guests are getting at the Pittsburgh Zoo & Aquarium, where we partnered with SSA Group… Read More »
Cash and Coin Self-Order Kiosk We are impressed with the new cash and coin self-order kiosk from Acrelec and Glory. Good note and coin capacity and reasonably fast. From LinkedIn We are delighted to share with you the first installation in Spain of the new C27 kiosk developed by ACRELEC and GLORY. Located in Jollibee, Calle Arenal (Madrid),… Read More »
ACRELEC News from Around the World Very nice video of new Burger King drive-thru AI ordering and regional updates. Not surprising as it seems the most accomplished of all kiosk providers in the world is ACRELEC (and especially ACRELEC America). Acrelec just rebranded too. We actually awarded “Best of 2024” to two separate kiosk models (K27). Here is… Read More »