The Best of the Best Kiosks, Digital Signage, Lockers, POS, Automated Retail and Vending Recognizing excellence and communicating those projects is one of our jobs here at Kiosk Industry. Here are our candidates, so far… Self Ordering Kiosks – New LG Kiosk — totally accessible with conversational AI voice Audio — Conversational AI Voice by URway with AI… Read More »
What Customers Want From QSR Technology and Where Brands Fall Short The 2025 Restaurant Tech Report by Canopy provides a nuanced look at how technology is shaping customer experiences in the quick-service restaurant (QSR) sector, highlighting both benefits and ongoing challenges. Canopy, a provider of remote monitoring and management (RMM) software for connected products, recently released a report… Read More »
Designing Accessibility into Everyday Interactions This year marks the 35th anniversary of the Americans with Disabilities Act (ADA), the landmark legislation that transformed public spaces, workplaces and digital platforms in the United States by protecting the rights of people with disabilities. This milestone is ushering in a new generation of B2B technology that is reshaping the way accessibility… Read More »
Extending Accessibility to Kiosks and Online From McDonald’s — Accessible to Everyone – Including Online! At McDonald’s®, we believe it’s important that all our customers feel welcome and comfortable – both in our restaurants and online. That’s why we’ve improved our digital channels and technologies to make them more accessible to everyone. We aim to ensure that everyone… Read More »
Restaurant Self Order & POS Adopted at Glacial Rate We enjoy hearing all point of views. ReformingRetail consistently berates retail and restaurants for ignoring solutions as long as they can. Latest article by Jordan Thaeler on adoption rates. Interesting to hear the historical talk and we’ll add some too. According to restaurant kiosk vendors, only 10% of QSR… Read More »
Restaurant Kiosks News Nice PR by fiserv. We noticed it on PYMNTS which does great job. Excerpt Clover Kiosk is crafted with intuitive usability to help restaurants increase order size, streamline workflow and operations, and improve the overall customer experience. With a 24” touch screen and 8” payment terminal plus a built-in printer, diners can browse menus at… Read More »
Kiosk Industry November 2024 Self Service November 2024 Westminster, CO – November 15, 2024 Come see us in Orlando next week for IAAPA 2024 #5727. 1100 exhibitors and 40,000 attendees. Did we mention free passes? We have those too. See landing page for Code. PRnewswire Here is APNews. Our booth at IAAPA features a strong lineup of partners,… Read More »
Parcel Lockers, Food Lockers Updated August 31, 2025 — Lockers for parcel pickup and vending dispensing are surging in popularity. Apartment complexes and more. Amazon is across the 7-Eleven chain. One of the new ideas are custom solar-powered pickup lockers for residential consumers. Porch pirates are just one factor. We took a look at the space recently. What… Read More »
Audio in High Noise Environments with AI The first unified communications product designed to leverage the full power of Conversational AI. The new AI Connect Bar combines the industry’s best microphones with a tuned, amplified speaker system into one sleek peripheral with a single USB connection to seamlessly attach to most All-in-One (AiO) touchscreen computers and kiosks. If… Read More »
MWAA 2025, SoftPOS transforming Androids & Palm Vein Cielo interview Newsletter on LinkedIn September 5, 2025< Welcome to the twenty-third edition of The Ingenico Newsletter. Today, we’ll talk about MWAA 2025, SoftPOS transforming Androids & Palm Vein Cielo interview. 📖 Make yourself comfortable to enjoy your reading! 📅 MWAA 2025 – Event Recap MWAA 2025 was an incredible… Read More »
Samsung Kiosk July 2024 Review — 2025 Update 2025 Update — Here’s the 2025 news for Samsung kiosk. Looks like the Super Bowl and Mr. Pickle. Grubbrr has a certain opaque quality to it. The documented ROI for example is always mentioned, but never seen. Grubbrr is strategic partner for NCR Voyix. NCR used to make kiosks but… Read More »
Accessibility From The Start – Designed, Configured and Tested This is the first kiosk designed from the ground up for accessibility. TFA is known for its work with Southwest Airlines and their check-in units. This is the first AI-assist for conversational AI voice kiosk we have seen. Not surprised to see Soundhound in the mix. Starting at $2667. … Read More »
FSTEC Kiosks Trade Show See us in Dallas in #1009. You will find us near TOAST, Bite, Soundhound and Panasonic– Where Restaurants and Tech Connect — Contact – email [email protected] or call me for more information. Contact info for attendees below. We’ll be showing the Olea self order restaurant kiosk and the Pyramid both running the Nanonation Self Order… Read More »
Self-Order Software Solutions Come to NRA booth 6576 in Chicago and see super-economical self-order station for restaurant Acquire Digital Restaurant Software Improve quick-service restaurant efficiencies with ordering software to place orders on the go. Easily synchronize content to menu displays for a complete digital experience. Website link Self-service and digital ordering is the way of the future for quick-service restaurants. As… Read More »
Restaurant Kiosk & Digital Signage & Vending Trade Show Are you looking for restaurant kiosk self-service technology? Here is our main NRA page and here is floorplan #8030 at NRA show — Order station kiosks, menu boards, digital signage, POS payment options including biometrics and facial, lockers for hot or cold, EV charging, outdoor drive thru menu boards,… Read More »
Restaurant Growth Strategies August 2021 NRN Link — Join Chicken Salad Chick CEO Scott Deviney for an interactive Q&A session on how restaurant growth strategies are evolving and what factors make for a successful store opening in 2021 and beyond. Coming off years of steady expansion, Chicken Salad Chick is looking to maintain its growth trajectory as it… Read More »
Countertop Kiosk for Restaurant Self-Order Selforder kiosks come in standup, countertop and wall-mount iterations. Frank Mayer countertop video More Information on SelfOrder Kiosks https://www.olea.com/qsr-food-ordering-kiosk/ RESTAURANTS & QSR Product Brief — Self-Order Kiosks by Star Micronics C-Store Kiosks – Self-Ordering Kiosks Deployed at CEFCO Order and Pay Fast Food – McDonalds Self-Order and More Posts2025: 2,485
Reported in Retail Automation June 2021 McDonalds AI Drive-Thru Ordering Violates Privacy Laws in Illinois and now headed to Court From EatThisNotThat Jun2021 – Editors Note: You could see this coming given the test being run in Illinois which has some of the strictest privacy laws. In Brief: McDonalds testing AI-powered drive-thru ordering at 10 restaurants in Illinois Voice Analysis… Read More »
Kiosk Trade Show Events Update June 2021 The Kiosk Association is participating in two trade events. NRF Retail Converge Information NRF Retail Converge One conference. Multiple specialties. NRF Retail Converge is a virtual event that offers a deep exploration of multiple specialties within the retail industry. With over 160 sessions to choose from, you can tailor the entire event… Read More »
Self-Service Restaurant Kiosks Enhance Customer Experience Frank Mayer and Associates, Inc. and GRUBBRR team with The Chicken Shack on a self-service kiosk solution program for the restaurant chain’s multiple locations. In Brief 22 Locations (west of Mississippi) Line busting the cash register lines major benefit Increased ticket averages per customer Insight Frank Mayer has been expanding its unattended… Read More »
McDonalds Kiosks Andy Hermann • Guest Experience Leader at McDonald’s Bahnhofplatz Zürich | London School of Economics MSc | Andy meets Warhol The newest and most sustainable McDonald’s Restaurant in Switzerland is located in Hendschiken, Aargau. At this location, a real-world experience on new sustainable packaging as well as on other measures prior to the nationwide rollout is… Read More »
Full article on NRN May 2021 Technology Solving Restaurant Drive-Thru and Kitchen Modernization After focusing tech investments on off-premise, restaurants will look for solutions to raise convenience and lower cost of labor Highlights Modern Drive-Thru Ordering – dual drive-thru lanes alongside pickup lanes, and perhaps walkup pickup windows. At first glance, the multitude of options that elevate the… Read More »
Cali Express Flippy with Nvidia AI Updated August 31, 2025 — Flippy, the robotic kitchen assistant, and its maker Miso Robotics have both seen major advancements recently, with the latest Flippy robot launching in early 2025 and Miso Robotics partnering to scale installations and improve support for their automation products.restaurantbusinessonline+2 Flippy Robot Updates The next-generation Flippy Fry Station robot is… Read More »
McDonald’s 2024 Prototype (with listeners) Kiosk Voice response promises to add new interactivity for self-service devices how do kiosks help people with speech needs? When we think of interactive kiosks, what typically comes to mind is the touch-enabled displays that are a nearly ubiquitous component of today’s self-service devices. Trained in part by the tap, pinch and swipe… Read More »
Kiosk News from Kiosk Industry August 2024 FSTEC in September! Big news in amusement parks with Six Flags and Cedar. In January we hand out awards for Best of 2024/23. Submit yours today, it’s free. To submit an RFP or ask a question, email [email protected] or call 720-324-1837. Here is our calendar to schedule. EAA timelines update: June… Read More »
ACRELEC News from Around the World Very nice video of new Burger King drive-thru AI ordering and regional updates. Not surprising as it seems the most accomplished of all kiosk providers in the world is ACRELEC (and especially ACRELEC America). Acrelec just rebranded too. We actually awarded “Best of 2024” to two separate kiosk models (K27). Here is… Read More »
Digital Signage ADA Accessibility It is relatively rare to see digital signage ADA and accessibility talked about, much less demonstrated. We are guilty as well. I noticed we have no fixed category for “digital signage ADA”. We do now. Digital signage AI for sure but accessibility not. Our member 22Miles has a good infographic on ADA. At recent… Read More »
Request for Information Thanks for visiting and we are happy to help. Typically we distribute your request to all of the members and they will respond to you. Craig can respond personally if you prefer. [email protected] [email protected] You can text Craig at 720-324-1837 Top Ten Self-Service Products Our Members Provide Kiosk Enclosures – indoor, outdoor, standard, custom Kiosk… Read More »
Your Pie PPOS Review We decided last night to try and challenge our current pizza place with a new one, Your Pie. On the internet they all say best pizza ever in my area so I thought “Let’s See”. Ordering and paying are the real pains in the process. I always think about the ordering and the payment… Read More »
Voice AI Liability – Domino’s Sued Not all is smooth sailing in the world of Voice AI Chatbots for taking customer orders. Here is latest example. In another look — we went and tried out the latest Voice ordering system at our local Carl Jr’s. They tested it for awhile and then took it offline after all the… Read More »
Navigating Labor Challenges through Virtual Reception and Self-Service Kiosks Tech-driven staffing solutions, including virtual receptions and self-service kiosks, are providing innovative answers to the labor challenges faced by many industries. Learn how these technologies enhance operational efficiency, improve customer satisfaction, and offer cost-effective alternatives to traditional staffing models. Dive into our full article to explore the future of… Read More »
Restaurant Drive Thru Headsets Case Study Summary When The Human Bean needed a higher quality, cost-effective solution to improve communications at their current and future franchise locations, they turned to Panasonic Connect, the leaders in durability, to help better connect team members with customers – and each other. The Attune HD is the next generation, drive-thru communication system… Read More »
MURTEC 2024 Wrap We were fortunate to get a pass from Angela Diffly to send a reporter to MURTEC and get some pictures. We participate on the RTN Framework group (and you should too). In any case here are some pictures from MURTEC. MURTEC is THE restaurant technology networking event. Waiting line to apply for participation and not… Read More »
Drive Thru Menu Board by Peerless-AV Case Study Contact Rachel Hinds for more information (rachel [email protected]) Drive Thru Menu Board case study – Ordering coffee at BigFoot Java, a popular coffee chain in the Pacific Northwest, is now even more quick and convenient. ☕ Alongside EcoDigital Media, we created an elevated, digitized drive-thru experience by installing our Outdoor… Read More »
Robotic Restaurant and in this case Flippy July 2025 Update Flippy, the robotic kitchen assistant developed by Miso Robotics, has undergone significant changes since its high-profile debut. Initially introduced in 2017 as a burger-flipping robot at CaliBurger in Pasadena, Flippy faced operational challenges: it was temporarily taken offline after just a day because human staff couldn’t keep up… Read More »