A host of new technologies are on the horizon for the QSR industry. For many of them, a self-order kiosk will serve as their foundation. Quick-service restaurants have long had a reputation for being innovators when it comes to technology. In the early days of modern foodservice, QSRs were among the first to incorporate features such as drive-thru… Read More »
Buy Online Pickup In-Store: State of the Industry A Closer Look at the Customer Experience Over the holidays, the news highlighted the growth of retail sales (+5.2%) and specifically online sales growth (+18%), and rightfully so. But what is often buried in the headlines is the area of the greatest growth in retail – Buy Online and Pickup… Read More »
As published on Meridian Kiosks blog Think back to the last time you had to check-in somewhere. Perhaps it was this morning when you arrived at a meeting, your last visit to the doctor, or in a hotel the last time you traveled. Regardless of when or where you last checked in, when you reflect back on your… Read More »
Airline Kiosk Check-In News Multiple articles on the new Alaska Air announced policy of removing check-in kiosks and forcing mobile only. We don’t fly very often and are in the TSA program. Still, we tend to print boarding pass to have as safety valve in case we forgot to charge the mobile. Thanks to Hilton Schwartz of Canada… Read More »
Accessibility Guidelines; Self-Service Transaction Machines and Self-Service Kiosks As noted on Federal Register September 21, 2022 — Note too that we did a commentary on AVIXA regarding this. That also includes European notes from ETSI. AGENCY: Architectural and Transportation Barriers Compliance Board. ACTION: Advance Notice of Proposed Rulemaking. SUMMARY: The Architectural and Transportation Barriers Compliance Board (“Access Board” or “Board”)… Read More »
Patient Check-In Kiosk News Streamline the Patient Sign-in Process and COVID-19 Protocols with Self-Service Kiosks or Tablets To help combat COVID-19, a self-service patient sign-in kiosk or tablet can streamline new COVID-19 protocols and can even be touchless to keep patients and employees safe. Patient check-in kiosks can automate COVID-19 procedures, sign patients in and offer secure EMV… Read More »
Newsletter from our member Touchsource and their patient check-in kiosk. Patient Self Check-In Kiosks from Touchsource: Elevate Your Patient’s Experience and Alleviate Pressure on Staff asd Why Patient Self Check-In Kiosks from TouchSource… With over 15 years of experience, TouchSource, Inc. is an industry leader in public information and self-service kiosks. We’ve brought that experience to the patient self-check-in… Read More »
Look for Olea Kiosks at booth # 11419 on the HIMSS16 exhibition floor in Las Vegas, Nevada. LAS VEGAS, NV – 3/1/16 Olea Kiosks will be showing the industry’s latest adjustable check-in healthcare kiosk at the 2016 HIMSS Conference & Exhibition at the Sands Expo and Convention Center in Las Vegas, Nevada from Feb. 29 – March 4,… Read More »
Self-Order Software Solutions Come to NRA booth 6576 in Chicago and see super-economical self-order station for restaurant Acquire Digital Restaurant Software Improve quick-service restaurant efficiencies with ordering software to place orders on the go. Easily synchronize content to menu displays for a complete digital experience. Website link Self-service and digital ordering is the way of the future for quick-service restaurants. As… Read More »
Self Order Solutions Take Center Stage at Restaurant Show Kiosks are quickly becoming an integral part of the QSR and fast-casual space. Here are some factors to consider when planning for a self-order solution by Olea Kiosks, Inc. Craig is longtime writer of technical stories and documentation for many companies. He has 25 years of experience in the… Read More »
Social Security Kiosks Big contract for Social Security Administration announced for ADA-compliant kiosks. News from ReliaSource which was actually awarded the contract ($15.6M total?). Looks like $4M of that was service and maintenance. Interesting how it was titled “Visitor Intake Processing”. Summary Brief Great news for local manufacturer KIOSK winning a contract worth a total of $19M over… Read More »
Self Service Ticketing Kiosk Comprehensive writeup on the self service ticketing kiosk by Kiosk Group. Everything you need to know about self-service in ticketing and starting your own ticket kiosk project! Summary Here is an outline of the article What is a self-service ticket kiosk? Where are ticketing kiosks used? What types of components make up a ticketing… Read More »
REDYREF Kiosks Gold Sponsor REDYREF, our latest Gold Sponsor, is an American kiosk manufacturer headquartered in New Jersey. The company has been designing, engineering and manufacturing innovative self-service kiosk solutions for over 100 years. For more information visit REDYREF’s website or email [email protected]. REDYREF’s expertise covers applications ranging from digital directories to QSR ordering, ticketing, bill payment, and wayfinding. But what sets them… Read More »
Kaiser Permanente CEO Bernard Tyson is rolling out his vision for the future of American health care in a series of new California clinics.
Source: www.fastcoexist.com
Nice read on new Kaiser user experience. Reminds me of new Centura hospital which just went in around the corner from me here in Denver.
The experience starts with the waiting rooms, which take their cues from retail and hospitality. At the Manhattan Beach outpost, the vibe is warm, West Coast modernism: There’s lots of wood, natural light, and inviting touches, such as a living wall of green plants. A pair of ATM–like kiosks near the front door allow members to check themselves in if they prefer not to wait for the tablet-wielding receptionist. They receive a text alert when the doctor is ready.
Kaiser’s new spaces are also about keeping costs low: They are designed to be more efficient at serving patients. The first 10 hubs are projected to boost the number of face-to-face visits per exam room by between 20% and 40% and to deliver overall square-footage cost savings of 10%, thanks to space-conscious floor plans, redesigned collaborative work flows, and investments in new technologies.
Editors Note: Originally published on Gizmodo 2/26/2019. This is an excerpt. Here’s an Alexa Idea I Actually Like Cedars-Sinai patient. You can see the Amazon Echo mounted on the wall behind him. Photo: Cedars-Sinai While it’s hard not to roll your eyes at voice assistants getting added to every single thing in the smart home, a Los Angeles hospital is… Read More »
Read full article at Paciello Group March 2020 Healthcare kiosks are, now more than ever, a valuable tool for serving more patients without the need for up close staff interaction. They can be used for checking in patients and gathering symptom information for efficient triage purposes. They can also be used to measure patient blood pressure or heart… Read More »
From Patientkiosk.io Contactless Kiosk Patient Workflow News From Olea website Oct2021 The CERTIFY Care platform now integrates with Olea’s self-service healthcare kiosks for a satisfying and convenient patient experience. CERTIFY Health provides healthcare organizations with modernized solutions to optimize patient care and experience, from onboarding to check-in and payments. This includes CERTIFY Care, an omnichannel digital platform that streamlines patient… Read More »
As a public techno service here are some of the recently released machine learning devices available. Say “Hello” to Google Coral Edge TPU, Google’s custom ASIC for machine learning has arrived. During Injong Rhee’s keynote at last year’s Google Next conference in San Francisco, Google announced two new upcoming hardware products: a development board and a USB accelerator stick. Both products were… Read More »
New kiosk software release KioWare Classic for Windows including updated EMV support, faster touchscreen tablet response and device monitoring.
Source: retailsystems.org
New updated kiosk software for Windows from KioWare with updated EMV support as well as improved tablet touchscreen response and device monitoring.
FOR IMMEDIATE RELEASE: Goodwill® Empowers Workers with Employee Kiosk San Antonio, Texas. – March 24, 2017 – Goodwill Industries® of the Valleys has a strategic priority to be a “remarkable place to work”. Enhancing internal communications is a key component of this initiative. With two thirds of its workforce in the field, with no access to email, the… Read More »
PR originally published on BusinessWire KIOSK Information Systems and Beabloo to Demonstrate Targeted Facial-Recognition Advertising Through Digital Signage at NRF 2019 Real-time data intelligence through Digital Signage. January 09, 2019 12:00 PM Eastern Standard Time LOUISVILLE, Colo.–(BUSINESS WIRE)–Beabloo, a pioneering company in Active Customer Intelligence solutions that improve retail customer experience, is collaborating with KIOSK Information Systems (KIOSK), an industry… Read More »
Conversational AI Kiosk KIOSK and Valyant AI announce a partnership to enable contactless self-service experiences. Read the press release to learn how Conversational AI and digital kiosk technology provide personalized, touchless customer experiences for hospitality, retail, and healthcare. From MIT Tech Review – Building customer relationships with conversational AI is a big deal for sure. Insights associated with… Read More »
How To Improve Accessibility – Testimony by Eve Hill July 2022 Testimony of Eve Hill during Senate Hearing. She calls out the Social Security Administration intake kiosks, calls for enforcement tools among other things and ending the immunity of the federal government for its wide-ranging violations. Interesting point raised “if Access Board is given enforcement authority”. Many thanks… Read More »
CSUN 2020 Conference – Kiosks From CSUN website Feb 2020 KMA at CSUN This March 11th-13th, Vispero will be leading multiple presentations on kiosk accessibility at CSUN’s Annual Accessibility Conference being held in Anaheim, CA. Vispero’s Vice President and subject matter expert Matt Ater, will lead a panel of kiosk accessibility experts on “Lessons Learned from Developing Accessible Kiosks”. The… Read More »
PR originally published on PRNewswire Chrome kiosk operating system lockdown available Easily create a secure public-facing kiosk. ORK, Pa., Jan. 8, 2019 /PRNewswire/ — Analytical Design Solutions Inc. (ADSI) has released a new product to secure the Chrome™ Operating System. KioWare for Chrome OS™ is a kiosk application used with Chrome OS Kiosk Mode to secure the Chrome Operating System and activate additional… Read More »
Self Service Benefits Good article by Elo on How to Meet Consumer Demand using Self Service. Includes an ROI calculator. Lays out the markets and the benefits for self service. Excerpt: Many businesses have discovered that enabling self-service solutions for simple tasks can result in faster, more efficient, and more streamlined processes. Today’s digital-first consumers have come to… Read More »
NEW to KioWare for Android – Support Added for Storm Assistive Technology Products “Accessibility should be a strong consideration for any kiosk deployment. With this release, both KioWare for Windows and KioWare for Android support the heavily tested and well-respected Storm ATP suite of keypads, keyboards & other accessibility products.” ~ Laura Miller of KioWare. KioWare has released… Read More »
Meridian Celebrates a Decade of Kiosk Software Development Aberdeen, N.C. – May 23, 2018 – Meridian, an industry leading kiosk manufacturer and kiosk software developer, is celebrating its 10th year of developing kiosk driven software. “Manufacturing our own kiosks and developing our own software has brought tremendous value to our customers,” said Meridian Founder and CEO, Chris Gilder.… Read More »
Self-Service Kiosk Manufacturer Association Board of Directors 2018 The Kiosk Manufacturer Association for Self-Service leads efforts to optimize self-service engagements & outcomes with retail technology such as self-serve order kiosks. PR Newswire link. Kiosk Industry Group Association EASTLAKE, Colo., Feb. 20, 2018 /PRNewswire/ — The Kiosk Industry Association announces its Board of Directors for 2018. 17 companies serve in this capacity and… Read More »
KioWare has released updates to KioWare Classic for Windows & KioWare for Android December 11, 2017 York, PA – Analytical Design Solutions Inc. (ADSI) has released new versions of their kiosk system software products, KioWare Classic for Windows, and KioWare for Android. KioWare kiosk software products lock down your device into kiosk mode, which secures the overall operating system, home… Read More »
Elo (aka Elotouch) We know touch – it’s our only business. In fact, we invented the touchscreen over 50 years ago and haven’t stopped since. Every 21 seconds, a new Elo Touchscreen is installed somewhere in the world. We obsess over details to exceed the highest quality standards. Description: Our product portfolio includes a broad selection of interactive… Read More »
Kiosk Software News Sitekiosk has launched a new, redesigned website that features a new Cloud-based software solution for content management on kiosks and interactive displays. From sitekiosk.com — For more information, you can email [email protected], or call +1 (305) 974-1952, or you can email [email protected]. SiteKiosk secures and manages thousands of machines for a myriad of functionality in… Read More »
Goldfinger Monitors and Touch Screen Monitors KMA is pleased to welcome Goldfinger, provider of touch screen monitors and touch screen components. Goldfinger offers many customizable touch screen monitors in an array of sizes. Goldfinger is the fastest growing monitor company in the United States designing and manufacturing non-touch and touch screen monitors with touch-screen capable on-screen menus boasting… Read More »
Voice Kiosk technology for private, secure voice recognition interaction in kiosks and digital signage Tel Aviv, Israel: Kardome today announced it has contracted with LG Uplus to install its Voice Activation Software in the mobile service provider’s store kiosks. Kardome is excited to partner with LG Uplus to provide its customers with secure voice interaction in its kiosk… Read More »
Voice Kiosk News From Sixteen:Nine and Dave Haynes — Hat Tip Craig Keefner at kioskindustry.org for flagging this … LG’s mobile retail wing is starting to use voice recognition technology from an Israeli startup to act as digital assistant at its mobile phone service provider stores in South Korea. Kardome announced it will install its voice activation technology in 2,000 LG Uplus… Read More »
