EASTLAKE, Colo., Oct. 11, 2017 /PRNewswire/ — The Kiosk Industry Group Association has formed an ADA committee and an ADA working group. And in November travel to Washington, DC to meet with the U.S. Access Board, the group responsible for writing ADA regulations. The idea is to work with the Access Board on an ongoing basis to help them better define regulations. We are also working with the ATMIA (www.atmia.com) as well and the ETA (www.electran.org) in this regard. Participation in the working group is open to all interested parties.
Peerless-AV has announced today the launch of the newest addition to its expanding line of all-season outdoor TVs for home entertainment and living, the 86″ UltraView™ Outdoor TV.
The 86″ UltraView™ UHD Outdoor TV delivers dependability year-round, operating at a temperature range of -22°F to 122°F and crafted with materials that provide protection against various climates, corrosion, and discoloration.
The 86″ UltraView™ UHD Outdoor TV exclusively includes a dedicated Outdoor Flat Wall Mount to provide a secure installation.
Peerless-AV® Launches Upgraded 86″ UltraView™ UHD Outdoor TV
Newest addition to UltraViewTM line of durable, 4K Outdoor TVs designed for making quality outdoor entertainment a reality AURORA, Ill. – April 14, 2020 – Peerless-AV®, an award-winning designer and manufacturer of the highest quality audio and video solutions and accessories, is pleased to present the newest addition to its expanded line of all-season outdoor TVs for entertainment and living, the 86″ UltraView™ UHD Outdoor TV (UV862). Providing 4K resolution and a brightness that is three times that of the average of indoor TV, the new and improved 86” UltraView™ UHD Outdoor TV provides an exceptional viewing experience for invigorating entertainment.
Peerless-AV’s 86″ UltraView™ UHD Outdoor TV delivers dependability year-round, operating at a temperature range of -22°F to 122°F. Aluminium construction materials provide the ultimate protection against various climates, corrosion, and discoloration. Among the other models in the award-winning line up, the 86” UltraView™ UHD Outdoor TV is equipped with a High TNI panel, which allows for direct sunlight readability without the risk of isotropic blackout, and internal speakers for providing excellent sound quality.
The 86″ UltraView™ UHD Outdoor TV exclusively includes a dedicated Outdoor Flat Wall Mount to provide a secure installation. Other features and new improvements include an ambient light sensor that automatically adjusts screen brightness to best match the lighting conditions, and an IR extender input and IR repeater output for providing flexibility for integration with control systems.
“As the weather gets warmer, we are excited to offer an even greater design option to our award-winning UltraView™ UHD Outdoor TV solutions,” said Nick Belcore, Executive Vice President, Peerless-AV. “Whether it’s an outdoor sports bar, throughout a stadium concourse, or in your backyard, the UltraView™ line is an ideal solution that provides customers with safe, enhanced options that are bright enough to be viewed in direct sunlight and intelligent enough to automatically adjust brightness for low light viewing.”
The 86″ UltraView™ UHD Outdoor TV comes with a rich feature set, inclusive of:
Operating temperature range of -22°F to 122°F
High TNI panel allows for direct sunlight readability without the risk of isotropic blackout
IPS panel allows for accurate color representation when viewing off axis
High brightness (900cd/m2) combats high ambient lighting conditions
USB media support allows still images, video and audio to be played from auser supplied USB flash drive
IR extender input and IR repeater output provides flexibility for integration with control systems
Supports HDMI 2.0 and HDCP 2.2 for increased compatibility with 4K sources
Waterproof universal remote can control up to 3 additional devices
Internal speakers provide excellent sound without detracting from the TV’s aesthetics
Includes a Peerless-AV Outdoor Flat Wall Mount to provide a safe and secure installation
Robust IP55 construction protects internal electronics from the elements
Optional Peerless-AV Xtreme™ Outdoor Soundbar (SPK-080) can mount right below or above the TV
UltraView™ TVs are functional for all seasons, built with materials meant for safely entertaining outdoors without risk of shock or failure. As the perfect addition to an outdoor bar, deck, patio, gazebo, hot tub, or outdoor kitchen, the 86″ UltraView™ UHD Outdoor TV transforms any high-end outdoor entertainment area.
Peerless-AV’s 86″ UltraView™ UHD Outdoor TV will be available in May 2020 through Peerless-AV direct sales representatives and authorized distribution networks.
For over 75 years, passion and innovation continue to drive Peerless-AV forward. We proudly design and manufacture the highest quality products, including outdoor displays and TVs, complete integrated kiosks, video wall mounting systems, professional carts and stands, and more. Whether a full-scale global deployment or custom project, Peerless-AV develops meaningful relationships and delivers world-class service. In partnership with Peerless-AV, you are trusting an award-winning team of experts who will support your business every step of the way. For more information, visit peerless-av.com.
Connect with Peerless-AV® via social media on Twitter, Instagram, LinkedIn, Facebook, and YouTube.
For Dudley Dickerson, the mobile-app orders were the last straw.
McDonald’s has been updating with new technology, delivery, a revamped menu and curbside pickup. But the “Experience of the Future” has employees handling more tasks — in many cases, they say, without pay raises or adequate staffing. So Dickerson, 23, handed over his spatula for the last time.
“They added a lot of complicated things,” Dickerson said in an interview. “It makes it harder for the workers.”
Many fast-food employees hop from job to job. But with unemployment so low, turnover is becoming a problem. Workers are walking rather than dealing with new technologies and menu options. The result: Customers will wait longer.
“Quick-service restaurants are having a little more trouble with job openings and finding workers,” said Michael Harms, executive director of operations at People Report. “It’s the pace of work, the pace of technology and the lower wage rate.”
Infographic visualization created by Boston Technology illustrates the facts, trends, different types, challenges and future of wearables in healthcare.
(PHOENIX, Ariz.) – When the Arizona Department of Transportation Motor Vehicle Division launched ServiceArizona.com in 1997, it was the nation’s first motor vehicle division online service for vehicle registrations. Over the years, continual technological enhancements and the addition of multiple customer service features allow the website to handle more than eight million MVD-related transactions per year. In recognition of the most recent improvements, the American Association of Motor Vehi…
Tactile Navigation and Self-Service Kiosks and POS
In compliance with ADA Standards for Accessible Design, new US Department of Transport regulations come into effect during 2016. These new mandates are intended to increase accessibility for those with sensory or mobility impairment.
Sight-impaired travelers will be able to access information and services via kiosks and ticketing machines by connection of a personal headset.
The host system will detect the connection of a headset as a signal to begin an audible summary of the information and services presented on the kiosk’s display screen or touch screen. A highly tactile keypad will enable those with no vision or low vision to navigation through those audible menus and make selections by a simple key press.
This Audio Navigation technology will also help non-readers. Some agencies consider that an inability to read may be the world’s most common form of disability; regardless of whether such inability stems from physiological, educational, cultural or cognitive reasons.
Storm Interface has been working with lead agencies and kiosk manufacturers to provide practical and affordable assistive technology solutions. They manufacture the Nav-Pad™ keypads currently used in many applications, including the Global Entry kiosks located in the immigration halls at most major US airports.
Storm has also been working with its long-time partner NCR Corporation in the development of a new generation of intuitive Audio-Navigation solutions for use in travel and self check-out applications. These activities have lead to the introduction of a new ADA compliant assistive keypad: the Audio-Nav. The Audio-Nav is easy to install and easy to use. It features tactile identifiers (tac-idents) to assist those with impaired vision. The ‘tac-idents’, keytops and connectors also feature integral illumination to assist those with partial vision or any residual light/dark perception.
The new Audio-Nav keypad also includes an integrated sound processor and headset connection to make audio communication with the host system as clear and intuitive as it can be. It is intended for use in conjunction with compliant text-to-speech applications.
Audio navigation device. Click for full size. Courtesy Storm Interface
Storm Interface is an award-winning, UK-based, manufacturer of human interface devices.
The Storm range of secured, sealed and toughened data entry devices are field proven and laboratory tested. They are constructed to survive in the most demanding applications and environments. Since 1986, Storm’s design, technology and manufacturing quality have established Storm products as the industry standard for durability and reliability.
NCR Corporation (NYSE: NCR) is the global leader in consumer transaction technologies, turning everyday interactions with businesses into exceptional experiences. With its software, hardware, and portfolio of services, NCR enables more than 550 million transactions daily across retail, financial, travel, hospitality, telecom and technology, and small business. NCR solutions run the everyday transactions that make your life easier.
NCR is headquartered in Duluth, Georgia with over 30,000 employees and does business in 180 countries. NCR is a trademark of NCR Corporation in the United States and other countries.
QSRMagazine ran a nice article from TPGi on ADA and restaurants. There are certainly legal considerations and given the upcoming actions by U.S. Access Board and maybe more importantly the recent DOJ NPRM, restaurants need to ask themselves a couple of questions (with your litigation team present). Thanks to Laura of Vispero for pointing this out
Do you have a website?
Do you have a mobile app?
Do you offer parking?
Do you have in-store ordering and dining?
Drive-thru?
Menu Boards?
Do you offer multi-lingual support?
Are you adding EV charging options?
Answering yes to any of those questions should trigger an audit of sorts to see where you are with accessibility (and where you need to be).
Some Restaurant ADA recent news
NPRM Issued — Justice Department Advances Proposed Rule to Strengthen Web and Mobile App Access for People with Disabilities
Take McDonald’s, for example, which installed the JAWS for Kiosk screen readers to corporate-owned stores and many franchise locations across the U.S. The effort required an understanding of McDonald’s robust self-order kiosk interface and a plan for making the extensive menu easily navigable and intuitive for customers that are blind or low vision.
JAWS for Kiosks
JAWS for Kiosk allows blind and low vision users to interact with self-service kiosk by inserting headphones into the headphone jack, found on the navigation pad, which then navigates the kiosk screen, reading the content as they move through the application.
An accessible and well-designed kiosk can provide an efficient and independent experience for all users. As with all things related to accessibility, it is important to consider an accessible design from the very beginning. It is more cost-effective to make a product, website, or app accessible for people with disabilities before it is developed or in use.
Matt Ater, vice president of industry-leading accessibility solutions provider Vispero, stresses the importance of user testing in addition to thorough technology audits.
“Kiosk design should be tested by people with various types of disabilities,” Ater says. “This may include testing at various stages during the design and development process. At a minimum, usability testing should be done once the design is complete. It will also be important to ensure that staff who may assist people using the kiosk understand what accessibility features are present and how to help someone use them. An accessibility feature is only as good as a person’s ability to use it and their knowledge that it exists in the first place.”
TPGi provides digital accessibility software and services to help businesses reduce risk, grow revenue, and improve user experience. We offer the most robust knowledge base and accessibility expertise in the industry because we have over 20 years of experience and 21 employees actively influencing accessibility standards in W3C. Our tailored full-spectrum approach has enabled 1000+ customers to achieve the best outcomes for their business, their employees, and their consumers.
In recognition of #WorldSightDay, we want to highlight Dot pad, the world’s first tactile graphics display for individuals with visual impairments. This remarkable innovation, powered by our cutting-edge motor control semiconductors, will evolutionize accessibility on a global scale. We invite you to join us in this journey towards greater inclusivity. @dotinc
About the technology in the Braille Tablet
Although there have been many Braille displays, they have typically relied on piezoelectric cells, which made creating a multi-layered display a challenge. Up to this point, Braille displays only have a horizontal version like this.
Braille kiosk – click for full size
So, the Dot Pad is recognized as the first tactile display, which is one of the reasons they received recognition at CES. Also, by using electromagnetic technology instead of ceramic, the cost was reduced by about one-thirds compared to the existing braille cell.
Dot Pad – click for full size
Summary of Dot Inc. Braille tablet Technology
Dot Inc. is a company that specializes in developing and manufacturing innovative braille technology products for individuals with visual impairments. Their mission is to enhance accessibility and empower visually impaired individuals to lead independent and fulfilling lives. Dot Inc. has introduced several groundbreaking products that have revolutionized the way braille is used in everyday life.
One of their notable inventions is the Dot Pad, which is the world’s first tactile braille display. The Dot Pad allows visually impaired individuals to read digital content in braille, making it easier for them to access information on smartphones, tablets, and computers. This device utilizes a grid of small pins that rise and fall to form braille characters, enabling users to read text, navigate menus, and even interact with images and graphics.
Another innovative product from Dot Inc. is the Dot Watch, which is the world’s first fully braille smartwatch. This wearable device features a braille display made up of 24 pins, allowing users to receive notifications, read messages, and even tell the time using braille. The Dot Watch combines style and functionality, providing visually impaired individuals with a fashionable accessory that enhances their daily lives.
Dot Inc. is committed to improving accessibility not only in personal devices but also in public spaces. They have developed barrier-free design solutions that incorporate braille into various environments, such as public transportation, buildings, and signage. These initiatives aim to create inclusive spaces where visually impaired individuals can navigate and interact with their surroundings independently.
The advancements made by Dot Inc. in braille technology have significantly improved the quality of life for visually impaired individuals. By providing innovative products like the Dot Pad and Dot Watch, they have empowered users to access information, communicate, and engage with the world around them more effectively. These technologies have opened up new opportunities for education, employment, and social interaction, enabling visually impaired individuals to overcome barriers and achieve their full potential.
In conclusion, Dot Inc. is a pioneering company in the field of braille technology. Their innovative products, such as the Dot Pad and Dot Watch, have revolutionized the way visually impaired individuals access information and interact with digital devices. Through their commitment to accessibility and inclusivity, Dot Inc. has made significant contributions to improving the lives of people with visual impairments.
“I’ve come to learn in life that what comes easy, won’t last and that what lasts, won’t come easy. It’s always going to be a challenging journey for something that is worthwhile. We started with the simple goal of needing to connect an ATM cash machine to the internet. We wanted it to be fast, and we wanted it to be easy. We worked harder and harder at making it easier for our customers. We chose to focus on areas intentionally, where others may not have even been looking. Today, the vision is the same: “make it easy.” The goal has changed: “connect the world.” I’m glad that it has been a challenging journey. I’m happy that we’ve all worked hard to simplify doing business with us. In essence, the challenges are what have continued to thrust the solution forward toward success. We believe that success is best enjoyed when we work really hard for it. At the same time, we value it more the harder we work, and our team has embraced that attitude in everything we do. We work tirelessly for you.
We’re never done innovating, and we’re always working to improve our business. Thank you for trusting us and being the most important part of our journey.”
For years, most American sports leagues have resisted gambling of any sort, scarred by match-fixing and point-shaving scandals that still stain history books. But in recent years, public attitudes have relaxed, and many of the major stakeholders slowly have shifted their stances. In May, the Supreme Court effectively shut down the federal law that outlawed sports betting in most places outside of Nevada, allowing individual states to decide on their own if they want in on the lucrative sports gambling business. It’s an industry that some believe topped $100 billion as an underground market and some analysts think could grow into a $6 billion to $16 billion industry, depending on how many states get onboard.
From Yogonet in prep for NIGA in Anaheim April 19-22
SUZOHAPP announced Thursday it will be exhibiting at the Indian Gaming Tradeshow & Convention (most commonly referred to as NIGA), which will take place April 19-22 at the Anaheim Convention Center in Anaheim, California. The company will showcase at booth 1862.
Entering its 35th year, the Indian Gaming Tradeshow & Convention is the premier event for the Indian Gaming industry with the largest gathering of tribal leaders and casino executives in the country.
This will be the first year that SUZOHAPP has exhibited at NIGA since the beginning of the pandemic and the company will be showcasing its new sports betting ecosystem along with its new partnership in the Cash Redemption Terminal (CRT) space with CountR.
Both product lines allow customers to create a self-service omnichannel experience every step of the way from getting the initial voucher, to placing bets, and continuing all the way to cashing out.
Sports Betting Kiosk Market Growth
In an official press release, Todd Sims, Vice President of Sales Americas at SUZOHAPP, spoke about the company’s participation in the event, said: “With the recent surge the sports betting market there is so much opportunity growth in this space. As the tribal community looks at innovative avenues and methods to acquire young gamers, sports betting is one direction that will certainly help attract new players. SUZOHAPP is here to ease the burden and design custom retail solutions for our customers using our years of expertise and knowledge of the industry, our flexible and fast design capabilities, and our globally renowned network of partners.”
“We are very excited to bring our ecosystem to the tribal community. We had ready-to-go terminals available in full kiosk format, tabletop and over the counter but our ability to create custom terminals suited to your specific needs that can work in any venue and be platform agnostic is really where we have such great opportunity to help our customers to stand out”, he concluded.
Some new products are listed on our “Kiosks For Sale” database. The BNR units are listed at $4K but the seller is motivated right now and will accept any offers ([email protected])
Telehealth Bundle — We have limited quantity on these (30 units). These units retail as solutions for over 12K and are brand-new in the box. Any reasonable offer will be considered. For more information send email to [email protected]
Integrated MFF PC
WiFi + LAN capable
External WiFi booster
Locking storage compartment with shelving
Integrated 4 port USB hub w/ cable management
Lightweight steel construction
Integrated and mounted Logitech webcam (PTZ options available)
Non-slip rubber feet
Pre-drilled holes for bolting down kiosk
The kiosk enclosure carries a 1-year warranty to be free from factory defects
PC and Touch Monitor carry a 3-year warranty
All additional electronic components carry a limited 1 year OEM warrantyMedcart Software
Enables you to do the following based on your custom workflow:
Leverage all the benefits of the Telehealth Video Conference Suite
Manage the patient experience
Prioritize and escalate services to providers connected via the Telehealth Suite
Push live analytics like blood pressure, pulse oximetry, EKG, etc., and is compatible with many
scopes such as Otoscopes and Dermoscopes
Grant providers the ability to customize attachments based on needs
Grant remote specialist ability to support patients
Use on any Windows-based device
Leverage device remote start capability
Telehealth Vitals Monitor
LTI 101 All-In-One Vitals Telehealth Monitor measures SpO2, Pulse Rate, NIBP and TEMP. Widely used in
hospitals, clinics and family daily measurement. Equipped with Bluetooth and USB interface.
Widely used in hospitals, clinics and family daily measurement.
Equipped with Bluetooth and USB interface allows for data transfer to PC.
Up to 6000 groups NIBP data storage, up to 100 different patients (each user can store 999
measurement records)
Quick ear probe TEMP measurement result in 5 seconds
data transfer to PC/Smartphone by USB or Bluetooth
Optional NIBP pediatric cuff and SpO2 pediatric probe
Optional ECG
Optional Glucometer
Built-in rechargeable lithium battery
Communication protocols available on request
BNR Cash Recyclers — One thousand and fifty now available. $4000 each.
These are sold new, in boxes without the manufactures warranty. Send email to [email protected]
Bill Payment Kiosks — We still have some of these! High quality bill payment kiosks for sale, either as entire unit or as parts. Quantity is 100+
Details
Dell XE2 SFF with Windows 7 Professional
Intel Core I5-4570S — 2.90 Ghz
Cash Dispenser (Fujitsu F53)
Cash Acceptor (MEI SC)
Ref: Critical
Coin Dispenser (T-Flex)
Secure Locks
Printer (80mm)
Signature Pad
Speakers
LCD Touchscreen (19″)
Indoor Ticket Kiosk
Specs:
o qty 24 units
o 27″ portrait touch screen
o Windows 10 Pro 64
o Boca ticket printer with RFid
o Custom 80mm printer
o Scanner (3330G)
Make offer or possible donation
o Logitech webcam
o contact [email protected]
o Verifone UX
o PC Prox+ Enroll
o Unmanaged gigabit switch
Condition – brand new. Client changed course at last minute
Posiflex is pleased to join National Retail Federation at NRF 2023: Retail’s Big Show in New York City on January 15, 2023 in booth #5502. Posiflex will showcase next-generation POS terminals from its popular RT Series: the RT2015-G2 and RT2016-G2. In addition, Posiflex will unveil the Cachet Series, a brand-new large-display self-service kiosk with a thin, versatile design, and flexible options.
RT-2016-G2 Order Terminal by Posiflex
The RT2015-G2 is the newer version of Posiflex’s renowned RT2015 POS terminal, touting a fast Intel® Celeron® J6412 processor with 1.5MB cache and running at 2.0GHz. With a vibrant 15” display and a 4:3 standard screen aspect ratio, the RT2015-G2 sets a new standard for higher performance at a competitive price point. The RT2016-G2 is the equally impressive counterpart to the RT2015-G2 but with a widescreen 16:9 aspect ratio and a 15.6” display.
The Cachet Series is a new line of streamlined self-service kiosks, sporting a vivid 32” display for optimal viewing, as well as optional modular components tailored to suit most retail requirements. It comes conveniently pre-built—simply add your preferred software application and it is ready to use. Its thin, striking design complements a store’s aesthetics while its flexible functionality provides increased efficiency for retail operations. Cachet is equipped with a sturdy stand. It also has dual-sided or wall-mount options. Choose a Cachet running an Intel® Celeron J6412, i3-1115G4E or i5-1145G7E with Windows® or select a Cachet running a Rockchip RK3399 with Android®.
“With these next-generation models of Posiflex’s industry-leading RT Series terminals and the added versatility of the sleek, inspiring Cachet kiosk, Posiflex is poised to propel the retail industry to new heights with an ideal blend of improved performance, modern aesthetics and unmatched reliability that retailers and customers desire in this new age of Point-ofSale hardware,” says Doyle Ledford, Senior Vice President of Posiflex.
About Posiflex
Since 1984, Posiflex has designed and manufactured award-winning POS terminals and peripherals. Posiflex has since grown exponentially to also provide versatile kiosks, tablets, and embedded PC solutions. Renowned worldwide in the retail and hospitality industries, Posiflex is a proven leader in POS hardware for Windows and Android OS. More than 30 patents and numerous awards have been won for product innovation, design, and reliability. https://www.posiflexusa.com/
Contact
Posiflex Business Machines
Mark Turangan
Director of Marketing
510-401-5891 | [email protected]
Order Terminal Features
Slim & Stylish Look – With sleek contours, ultra-slim body, and linear rear cover surface, the RT-2016-G2 features a 15.6″ PCAP touch screen, and full suite of ports that are hidden in the clean rear cover. No screws can be found on its surface maintaining a neat and sleek look.
Patented Fanless Technology – The patented fan-less technology allows the terminal to run quietly in all kinds of harsh conditions and – at the same time – provides a long service life.
Clean Cable Management – Advanced cable management design delivers a truly clutter-free station. The standard base can house the optional Powered USB or USB extension module, while the optional base integrates a UPS backup (RB-5000) for the event of a power failure.
Faster Installation and Serviceability – Rear cover can be removed easily and without tools, thus allowing faster installation and serviceability.
Save Your Time and Money – The terminal can be shipped with a customer line display or 9.7” / 10” 2nd customer facing LCD display attached and folded, saving deployment time as well as shipping costs.
Welcome to OTI aka On Track Innovations as new Sponsor
Check out the standard credit card readers below. Here is OTI link
Easy To Integrate EMV Cashless / Contactless Payment Solutions For Unattended Machines
OTI’s cashless credit card readers include key certifications and allow unattended-market operators to accept credit cards and mobile payments including Apple Pay and Google Pay etc.
State of the art platform Intelligent 5-in-1 Telemetry Gateway & EMV Payment Reader Ready to go: Plug & Play Payment set-upThe easy-to-install Modular Combo unit
Contactless/Chip/Magstripe EMV Reader OTI TRIO credit card reader is a modular payment device that can support up to three cashless payment interfaces in one small
EMV and FeliCa Contactless (NFC) Reader with Display The UNO-PLUS FeliCa and EMV contactless cashless (NFC) reader with Display designed exclusively for unattended retail environments
Ultra Compact EMV (NFC) Contactless Only Reader The UNO-6’s ultra-compact form factor is designed specifically to meet the needs of unattended banking and retail the
EMV Pre-Certified Contactless OEM Reader Board The OTI INTERNO OEM reader module is a compact and cost effective contactless card reader board, designed for easy
It’s clear that the “future” of EV charging is approaching quickly. The number of public EV charging stations around the world grew by 37% in 2021 to bring the total number of charge points to 1.8 million worldwide. The U.S., which lags behind other regions of the world in public EV charging infrastructure, is now on the brink of widespread implementation. The 2021 Infrastructure Investment and Jobs Act includes $7.5 billion in funding for 500,000 more public EV charging stations by 2030. And the timing appears right: EV sales in the U.S. increased by 65% in 2022.
To U.S. consumers, whether they drive EVs or not, charging stations are becoming familiar fixtures. These stations, which stand alone or are built into structures, include necessary cables, connectors, touchscreens, and displays to enable drivers to plug and charge. However, expect the future of EV charging to bring changes as more consumers purchase EVs, rely on them for longer trips, and encounter various challenges.
The Future of EV Charging Will Be All About Timing
When demand increases, speed and throughput will become more of a concern as drivers line up to charge. The rate of EV charging depends on several factors, such as how much charge the battery currently has, battery sizes, and battery age. However, in general, a level 3 DC fast charger can add 200 miles of range in about 30 minutes, and a level 2 charger, such as those found in parking garages or workplace parking lots, takes about an hour to add 25 miles of range. The future of EV charging will bring more public chargers and processes optimized to allow drivers to get back on the road as quickly as possible and keep queues short.
The future of EV charging will certainly also usher in new etiquette rules, i.e., don’t park in a charging space when you aren’t charging, promptly move your vehicle when charging is complete, and put the connector back on the station to prevent damage. The future may even include tech solutions that help to enforce procedures to provide good experiences for everyone.
EV Charging Isn’t Just a Fair-Weather Activity
The future of EV charging will also ensure that drivers can charge in any weather conditions. Weather can impact charging time. A Consumer Reports study found that range can decrease by up to 25% at -10 degrees F. Basically, batteries work because of an electrochemical reaction that is slower in colder temperatures. Additionally, charging is less effective when temperatures dip. The Idaho National Laboratory study determined that an EV battery added 36% less energy at 32 degrees compared to charging for the same amount of time at 77 degrees. Innovators will address this challenge to ensure that charging is efficient and all components, from cables, connectors, payment devices, and displays, are rugged enough to keep performing in weather extremes and drivers aren’t stranded in cold weather.
Drivers Want Safe. Comfortable Use of Their Time
Now, it’s common to see EV charging stations in a corner of a parking lot with easy electrical access, but not necessarily close to buildings, restrooms, amenities, or even lighting. Drivers that must charge their vehicles away from home will need a safe place to do so where they have access to accommodations they need. Planners and EV charging station providers will choose future locations with this in mind.
Businesses Seize the Opportunity for Digital Advertising
Charging takes time, and the display on an EV charging station is an opportunity to engage drivers. Charging stations with digital displays capable of supporting multimedia ads can entertain, inform, or engage while drivers charge their vehicles.
The Detroit Free Press reports that locating advertising-supported chargers in highly visible places near shopping, dining, or entertainment is a “triple win.” Customers can charge at lower fees, advertisers get exposure, and businesses can enhance customer experiences and increase traffic with a charger available to their customers.
Regulators Focus on EV Charging
Now, the focus of government leaders is on ensuring that EV charging infrastructure can meet demand. But the future of EV charging will include regulating this activity and protecting consumers. For example, The Federal Highway Administration recently established a rule for minimum standards for interoperability of EV charging infrastructure, traffic control devices, network connectivity, locations, pricing, real-time availability, and accessibility.
As the future of EV charging unfolds, charging station providers will need to adapt and innovate continually to ensure that their solutions comply as rules and laws are enacted.
Stay Tuned
While there’s no way to know for sure how the future of EV charging will take shape, infrastructure will certainly grow, planners and providers must find ways to overcome challenges to make charging safe, efficient, and accessible, and businesses will explore ways to take advantage of the opportunity to engage consumers while they charge.
Ingenico is working with innovators to make payments simple for drivers, forming partnerships to optimize EV charging station functionality, and networking to stay informed of trends in the industry. Want a partnership that will help you stay on the cutting edge? Contact us.
“This partnership delivers an affordable, semi-integrated EMV solution for self-service markets,” said Scott Dowty, chief revenue officer at Apriva. “Kiosk retailers, micro-markets, vendors and other self-service merchants can increase their revenues by accepting more forms of cashless payments, easily integrated via Windows or Linux SDK, and reducing their PCI scope through end-to-end encryption.”
Worldnet Payments And Esper Launch Android Kiosk Payment Solutions For ISVs
Seattle, WA & Atlanta, GA – 23rd June 2020, Esper and Worldnet Payments announced the global launch of the first complete set of Android payment solutions for independent software vendors (ISVs) and product development teams. Worldnet, a trusted global provider of omni-channel payment solutions, has partnered with Esper’s Android DevOps solution to offer a streamlined pathway to developing, deploying, and managing Android payment products for retail, hospitality, restaurants, and other industries.
“Collectively, Esper and Worldnet offer a complete set of cloud developer tools to speed up product development and streamline payment upgrades to Android device fleets,” says Shiv Sundar, COO of Esper. “Developers can use our connected platforms and cloud APIs to rapidly create custom integrations and programmatic control over payments, devices, apps, and peripheral hardware.”
Both Esper and Worldnet’s cloud tools are created by developers, for developers with open standards and industry-leading ease-of-integration. Together, Worldnet and Esper’s cloud tools can allow developers to unlock a seamless approach to managing Android mobile-point-of-sale (mPoS), kiosks, contactless devices, and more. It’s the first partnership to offer complete control over through a single cloud platform over every aspect of payments, apps, and hardware.
Payment Processing
Merchant Banking
Provisioning & Deployment
Device Management
Hardware & Peripherals
“Individually, Worldnet and Esper each have a remarkable track record of success enabling ISVs and System Integrators (SIs) to streamline integrated product development,” says John Clarke, CEO of Worldnet Payments. “Our Android mobile payments partnership offers a clear pathway for product developers to accelerate self-service and contactless payment innovation and achieve a seamless approach to managing payment devices.”
About Worldnet Payments
Worldnet Payments develops frictionless payments solutions for independent software vendors. The company’s omni-channel platform is used to deliver expert solutions in industries such as unattended retail, transportation, and services. Worldnet’s flexible approach enables businesses to deliver a customized payment experience to their customers, including tailored workflows, branding and centralized reporting and analytics. The highly scalable cloud platform provides an advanced range of EMV-enabled products and services across channels including eCommerce, Mobile, PoS and iPoS.
For more information, contact [email protected] or visit www.worldnetpayments.com
About Esper
Esper offers the industry’s most powerful cloud tools for Android device deployment and application management. Our platform and cloud APIs help organizations across industries go beyond traditional mobile device management to Android DevOps.
Acquire Digital hotel lobby digital signage case study in Vegas – As one of the top resorts in Las Vegas, the team at Acquire Digital was proud to work on an upgraded digital signage management platform for its iconic lobby pillar displays and other signage throughout The Cosmopolitan of Las Vegas. The old system was extremely difficult to use and required as many as 7 programs to update content. In addition, the team replaced the existing media players with Acquire’s own player technology that incorporates advanced functionality including the ability to playout multiple videos on a single display, place a transition layer on top of existing content, move content around, and the ability to rotate and colorize it across the display network.
The innovative platform reduced the total number of players (around 70) by 50%, thanks to Acquire’s state-of-the-art digital signage software. Additionally, The Cosmopolitan can now output more than five 8K videos at the same time from a single player. All of this can be controlled from a single dashboard via the Acquire Editor CMS and monitored remotely as part of the ongoing support and maintenance program.
Acquire’s expertise combined with the efforts of YESCO’s technical team, Cosmopolitan’s external creative company, and the creative and technical teams at the resort ensured the project all came together smoothly. The new experience will ensure an outstanding visual experience throughout the property for guests.
The Cosmopolitan of Las Vegas is a magnificent and luxurious multi-billion-dollar hotel and casino located on the iconic Las Vegas Strip, with more than 3,000 rooms, many offering a private terrace. The hotel also features a 110,000 sq. ft. casino, 300,000 sq. ft. of retail and restaurant space, a 40,000 sq. ft. spa and fitness facility, a 3,200-seat theater, and 150,000 sq. ft. of meeting and convention space.
In 2013, the Cosmopolitan was rated “The Best Hotel in the World” by Gogobot, and in 2015, the resort was named to the Condé Nast Traveler Gold List as one of the “Top Hotels in the World.” It was named one of The Top Hotels in Las Vegas in the Conde Nast Traveler Readers’ Choice Awards in 2018.
In 2021, the Cosmopolitan was purchased by MGM Resorts International for a reported $1.65 billion.
As one of the top resorts in Las Vegas, if not the world, it was crucial that the look of the hotel from the moment a guest arrived be as breathtaking as possible. A key part of creating that look was a complex digital signage network in front of and throughout the hotel, including an 8-column, four-sided installation in the lobby comprised of multiple 42-inch high-resolution LCD displays arranged in portrait mode, as well as a row of similar screens in landscape mode mounted behind the reception desk. Also included were multiple LED displays outside the resort entrance.
The challenge
As part of an effort to maintain its position as a premier Las Vegas resort, Cosmopolitan was seeking to upgrade its hotel digital signage technology. When it came to high-profile guests or convention groups, for example, the hotel wanted to greet them with company branding or other relevant content on the lobby displays.
Unfortunately, this was not possible with Cosmopolitan’s existing digital signage systems. Various signage networks throughout the property used different systems, requiring operators to switch between as many as 7 programs to update content. The existing digital signage content management platform required users to go through a long training process to use the different platforms, and converting content to a file format supported by that software involved a rendering process that took several days.
Once the content was finally converted, the CMS was extremely difficult to use, adding to the costs and complexities of the network. As a result, it was nearly impossible for the hotel to keep content new, fresh, alive, current, and constantly moving.
Cosmopolitan also wanted to allow some of the screens to be controlled by third parties. The resort is home to several nightclubs, so they wanted to allow those third parties to swap out generic content and display something tailored along the lines of “Hey, Let’s Jam!” as well as play live videos or streams for special events. At the same time, they didn’t want the various parties to be able to control all the screens.
The solution
To help it implement a modern, flexible, and easy-to-use digital signage network and content management system, the Cosmopolitan of Las Vegas tapped U.K.-based Acquire Digital. Recognized as an industry leader in self-service, digital signage and wayfinding software, Acquire has installed thousands of digital deployments over its 25-year history for hundreds of customers around the world. Many of those deployments include digital signage solutions for hotels and resorts as well as casino digital signage.
Displays and related hardware were supplied by Acquire’s hardware partner YESCO.
One of the first steps in the process was to replace the existing digital signage media players with Acquire’s own player technology. Unlike a traditional media player that just plays digital content on a playlist or sequence, Acquire’s technology incorporates advanced functionality including the ability to perform tasks including playing multiple videos on a single display, placing a transition layer on top of existing content, moving content around, rotating it and colorizing it across all the different displays. Content can be placed in virtual “cubes” and rotated across the displays.
Acquire’s hotel digital signage solutions can also pull in content such as web pages, other videos or live streams and overlay that on top of existing content. Additionally, incorporating an additional media player allows for separate content to be displayed on a portion of the same screen independently, but frame accurate.
If a deployer has video walls or LED displays in unusual shapes, the Acquire system can fill those shapes with content and play multiple outputs. The system can also process 4K output and even decode 8K if required.
The results
Acquire’s work at the Cosmopolitan was completed in May 2022.
One of the main benefits Cosmopolitan was able to achieve thanks to its partnership with Acquire came in the cost of operating the various digital signage systems. Before commissioning Acquire, the hotel was operating a player per screen plus backup players, totaling nearly 70 players. Thanks to its state-of-the-art digital signage software for hotels and vast industry experience, Acquire reduced the number of players required by more than half. Additionally, the Cosmopolitan can now output more than four 4K videos at the same time from a single player. And if one player goes down, then there is always a backup player that will take its place to avoid downtime.
All of this can be controlled from a single dashboard via the Acquire Editor CMS and monitored from the Acquire offices as part of Acquire’s ongoing support and maintenance program. Managing content is accomplished using a simple drag-and-drop interface that already exists in Acquire’s standard user interface but is customized in parts for The Cosmopolitan. Users can learn how to use the system in minutes and update content in real-time. Because different types of content have been designed for different sizes of screens, the software includes a failsafe that won’t allow the wrong content to be dragged and dropped onto a screen that doesn’t match the content size, avoiding embarrassing video playouts.
If any of the media players experience a fault, the Cosmopolitan can quickly swap it out with a manual stream. The resort also benefits from having YESCO staffers based in Las Vegas who are fully trained in using the systems, providing local on-premise support if needed. Acquire also has its remote support tools that alert the company to any issues, potentially even before the Cosmopolitan would know there’s a problem. Acquire also provided full training to Cosmopolitan’s IT department, allowing them to manage most issues in-house. Thanks to those safeguards the likelihood of real problems is very low.
Acquire’s expertise combined with the efforts of YESCO’s technical team, Cosmopolitan’s external creative company and the creative and technical teams at the resort ensured the project all came together smoothly. Because of their efforts, every guest will have an outstanding visual experience no matter where on the property they may be.
Photo Gallery
Hotel Lobby Signage
A cosmopolitan digital signage display showcases abstract black and white art with swirling, textured patterns, reminiscent of organic or cellular structures. The screen elegantly stretches along a wall in a dimly lit environment.
A hallway with mirrored walls and ceiling reflects cosmopolitan digital art displays. The vibrant red and orange designs create an illusion of depth, while the polished black floor mirrors the colorful digital signage, leading to a softly lit area in the background.
A cosmopolitan, futuristic office space brilliantly showcases digital signage on its glass walls, displaying a vibrant array of images and colors. In the foreground, a computer screen reveals a green and white application window amidst bright lighting and reflective surfaces.
LAS VEGAS, Nev., August 1, 2017 —Digital Signage Resolutions (DSR) announces Designate®, its turnkey digital signage solution for easy, affordable and reliable digital signage. DSR has partnered with Shuttle Computer Group for hardware and Xibo for software to create Designate, which is available in three service options: Designate Full Service, Designate Self Service and Designate On Demand, available in both Windows® and Android® platforms.
Click for full size image
Laura Gray, president of Digital Signage Resolutions said, “We have found the best digital signage hardware and software partners to create out-of-the-box digital signage for people who are completely unfamiliar with it, as well as experts who know all about it.”
DSR provides the gamut of digital signage services including in-house content creation and design, digital media players, content management systems (CMS), managed services, and hosting services used in a wide range of applications like retail, restaurant, casino, corporate messaging, wayfinding, etc. Digital signage has become ubiquitous for advertising, menu boards, gaming information, employee data, maps, and more.
With Designate, clients can customize their solution or choose from three deployment options based on their needs:
Designate Full Service: DSR works directly with users to determine which combination of products and services is best for their application. DSR chooses the appropriate Designator™ Media Players, configures the CMS and loads content based on customers’ needs. This option is a plug-and-play solution for companies that have no experience or limited resources.
Designate Self Service: Users purchase Windows® or Android® Designator media players and a subscription to DSR’s Designate Cloud CMS. They configure the CMS and load and schedule content that is directed to the appropriate Designator media player and display. The Designator media player attaches to their monitor or distribution points, users connect to the internet, and content is automatically uploaded to the display.
Designate On Demand: This option provides a cloud-based CMS solution for those who already own media players. Users load Designate software onto their players, purchase a subscription to the Designate CMS, then connect their displays/digital media players to their CMS and display content in minutes.
Designator Media Players are provided by Shuttle Computer Group, Inc. one of the world’s leading designers of small form computers used in digital signage. Four of its most popular digital players are available in an Entry Level, Good, Better, Best offering:
A02A: supports a single display at 4K/Ultra HD with a fanless design to cool its Rockchip processor. A VESA mount and multiple storage choices make this unit a great place to start.
CEL02U has a new elegant, space saving design and can attach directly to a monitor with a standard VESA mount, for an uncluttered workspace or all-in-one commercial application.
CI30SE supports two independent displays, and its heatpipe cooling system and smart fan ensures reliably cool performance for long operation. It has many connectivity options for increased installation flexibility.
CI5170 is designed for high-performance vertical markets; this slim PC has an Intel® built-in graphics engine for crisp, action-packed, clear 4K/Ultra HD video playback. It also supports three independent screen displays and is easily integrated into diverse business environments.
Designate is powered by Xibo, a powerful and reliable open source digital signage solution. The Xibo CMS is the core component of the Designate solution; it plays the role of a central management interface where content is created, designed, shaped and scheduled.
About Xibo:
Xibo is a complete digital signage solution comprised of a web-based content management system (CMS) with a choice of Windows or Android signage software. Based in the UK it started as a university project in 2004 and prides itself on being Open Source and community driven with over 6 years of development behind it. The Xibo development team are constantly reacting to the Designate community and customer feedback to bring new and revised features and functionality to each major release. Xibo powers over 40,000 displays worldwide and counting…
About Shuttle Computer Group
Shuttle Computer Group is the North American subsidiary of Shuttle Inc., a publicly traded company established in 1983. Shuttle specializes in small form factor PC hardware for digital signage, point-of-sale (POS) and interactive kiosks in the retail, restaurant, food service and hospitality industries as well as motherboards and bare bones systems.
Based in Las Vegas, Digital Signage Resolutions provides affordable and reliable products and services that make implementing and sustaining eye-catching digital signage easy. The company also offers exceptional, responsive, and thorough customer service. Its founder, Laura Gray, has 20+ years of experience in digital video and graphics content creation, distribution and management; her team of experts now focuses solely on digital signage. For more information, visit www.digitalsignageresolutions.com.
Frank Mayer and Associates, Inc. has a new in-store
Click to see full image
merchandising program for the flooring and home products market at-retail.
Metroflor Corporation, a leader in luxury vinyl tile flooring solutions and one of the first flooring manufacturers to bring the LVT product to retail, has stepped into the retail marketplace with an innovative new flooring product. The Metroflor Selection Center combines their major product lines on one display, presenting a cohesive brand statement.
The press release is attached. The Metroflor Selection Center program page can be found:http://www.olea.com/in-store-merchandising/metroflor-selection-center/ . The press release can also be found: http://www.olea.com/about-fma/frank-mayer-news/
AR Systems is based in Corona, CA, which is where AVT was based and also where ART is headquartered. Illingworth is chief innovation officer of AR Systems and industry consultant and kiosk veteran Trevor Owen is president.
We track VR and AR and here is some of the recent news.
Walt Disney Co. CEO Bob Iger has no interest in using VR headsets at the company’s theme parks. This is a response to rival theme parks, like Six Flags and SeaWorld, integrating VR headsets to rides. Instead, Iger is open to using AR technology on rides and attractions. Disney’s CEO also said that he makes a weekly trip to the company’s engineering lab, where he wears a head-worn device that enables him to hold a light saber and duel with a storm trooper. This could be a reference to Disney’s partnership with VR startup Magic Leap. — LAT
Facebook could be working on an AR product. The social media giant assembled a roster of tech veterans last year to lead its hardware group, Building 8. Business Insider has learned that the team has been working on augmented reality, cameras and brain scanning technology. Although Facebook has no experience in selling hardware, the moves indicate they may be ready to take on the new and ambitious effort.— BI
According to research from Frank N. Magid Associates, 89% of VR headset buyers said they were “satisfied” or “very satisfied” with the product. When asked about their willingness to recommend a VR product to family and friends, 81% said they would. 90% of buyers found their device easy or very easy to use and 85% believed their headset purchase was a good value. In terms of the content being viewed on the headset, 72% said they watch non-gaming content on their headset, which outpaced 63% of users who play games on their headset. — DEALERSCOPE
Gorillaz have released a VR music video in anticipation of their new album, Humanz. Directed by Jamie Hewlett, “Saturnz Barz,” is a six-minute VR short film that follows the British virtual band on a journey through space. Viewers can also hear snippets of yet-to-be-released tracks from the album, set to release April 28. The video can be viewed through YouTube’s VR app. — UPLOADVR
Some museums in the U.S. are adding VR exhibits to attract more visitors. For instance, the Natural History Museum of Los Angeles County has added theBlu, a VR experience that lets visitors explore the virtual ocean. Wevr, the VR company behind the exhibit, loaned the computers and equipment to the museum. “We think that out of home venues such as museums are a terrific space for the public to have their first experience in virtual reality,” Wevr CEO Neville Spiteri told Marketplace. — MARKETPLACE
NCAA March Madness will be available for viewing in VR. Starting with the “Sweet 16” game series, Samsung Gear VR users can download the NCAA March Madness Live VR app to watch the tournament in VR. The app is available for free from the Oculus store, but will cost $2.99 to watch one game, or $7.99 to watch six games. The VR coverage includes arena sounds, multiple court side cameras and VR-specific commentary. — NEW ATLAS
Apple has introduced Clips, a new iOS app that allows users to add filters, text and graphics to photos and video. Some have speculated that the app could serve as a launchpad for the tech giant to test new AR features. Clips works very similar to mashup between iMovie and Snapchat, allowing users to add filters, basic text and contextual elements to video. Unlike Snapchat, users can edit videos of up to 60 minutes. Video clips can be exported to share via iMessage or to social media platforms. The app will be available for free and will be released in April. — THE VERGE
The Metro Atlanta Chamber of Commerce used VR at SXSW to recruit candidates to work at tech firms in the city. Hundreds of potential employees experienced the sights and sounds of Atlanta through a VR headset. “Virtual reality is a great way to actually transport somebody from the other side of the country to your headquarters here to see what it’s like to work here,” said Dave Beck, co-founder of Atlanta-based VR firm Foundry 45, who was recruiting candidates at the conference. — WABE 90.1
Apollo Box is opening up its AR product visualization technology to all brands interested in selling through its platform. The Santa Clara, Calif.-based startup believes AR can encourage online shopping. Since testing its beta of the product, Apollo Box has sold 1,105 items involving the use of AR. Only 65 products are available for sale on the marketplace through AR, but company co-founder Will Li believes that number will grow. “We believe more brands will work with us after this public launch, and we hope to reach 25 percent of our growing inventory in the next six months,” he told TechCrunch. — TECHCRUNCH
VR is finally getting to be good. I saw some stunning VR on the road, but it’s not enough. In talking with Mark Cuban he said something deep: until we stop getting only mind-blowing demos and games it won’t really go mainstream (he says someday soon we’ll use it to watch boring stuff, not just the amazing games and demo reel stuff that so far has mostly shipped). I say it won’t do that until phones can do six-degrees of freedom VR. Then you’ll see people use it for a wide variety of things, most important being personal media viewing. I’m advising a new company, Inception VR, that is aimed at exactly what Cuban is talking about.
Watch for car companies to start figuring out they have important pieces (brand, stores, and SLAM maps) for mixed reality glasses too. Lots of deals will happen over the next year or two on that front.
Disney has developed software that allows users to interact with real objects while immersed in VR. The company’s research team released a video demonstration showing someone immersed in VR accurately catching a real ball thrown at him. While the VR headset wearer cannot see the real ball, he is responding to a virtual ball being tracked to the physical object. The new system relies on a high-speed motion capture camera called OptiTrack Flex 13, which was previously used by a quadriplegic to drive a race car using subtle head movements. — NEW ATLAS
Some Lowe’s stores are testing out an AR app that helps shoppers find products on your list faster. The app is powered by Google Tango, an indoor-mapping technology that uses special cameras to sense depth in 3D space. This technology can measure objects, map a room and see virtual objects in the real world with AR. The app guides shoppers throughout the store with text and image overlays on their smartphones. Currently, only the Lenovo Phab 2 Pro works with Google Tango, but more Tango-enabled devices are on the way. — CNET
A new AR experience from Pottery Barn allows shoppers to see how a product looks in their home before they buy. The retailer teamed up with Google to create 3D Room View. The app allows shoppers to pick items from an online catalog and use their smartphone cameras to overlay the product into their home. The app is also powered by Google Tango and is only available on Tango-enabled devices. — SF CHRONICLE
Universal Music Group has signed a deal with MelodyVR to create and distribute content with UMG’s roster of artists. The companies will share revenue generated from the content, as it will exclusively be available on MelodyVR’s upcoming app. The VR company will have the rights to the content for an unspecified amount of time before it is opened up to both parties to distribute and monetize on their own channels. The company has also struck a similar deal with Warner Music Group. MelodyVR specializes in creating VR live-music experiences. — BILLBOARD
AccuWeather’s new VR experience lets viewers see forecasts in virtual reality. The app, available for the Samsung Gear VR, provides immersive weather news, innovative forecasts and 360-degree video of severe weather events. New videos will be added to the app weekly. The app is now available through the Oculus Store. — ENGADGET
The Washington Post will begin regularly using augmented reality to add another dimension to its reporting. The Post previously used AR to augment its reporting in 2015 to illustrate the lead-up to Freddie Gray’s arrest and death in Baltimore, but at the time readers needed to download a dedicated app to access the content. The newspaper’s new AR campaign will involve capabilities that have since been built into the Post’s two content-providing apps. The paper will launch one AR experience this spring for a series by art and architecture critic Philip Kennicott. At this point, the plan is for the post to dole out an additional AR story once time per quarter. Joey Marburger, the newspaper’s director of product, says, “We’re still very skeptical about AR as well, but… everyone’s got an AR device in their pocket. That’s potential scale there.” – DIGIDAY
Six Flags New England is adding virtual reality to its Mind Eraser roller coaster, calling it “the world’s first mixed reality experience on a VR coaster.” A ride on the existing Mind Eraser coaster now offers the option of an additional “Galactic Attack” experience, which riders can access via Gear VR headsets. The headsets offer pass-through camera functionality, meaning riders can see their VR content as well as their actual surroundings. – MASSLIVE
General Electric found that augmented reality improves worker performance. AR smart glasses are being introduced in manufacturing, warehousing and field service environments, which can be used to overlay information for training purposes. In a study, GE found that a technician wiring a wind turbine’s control box using an AR headset for instructions was 34% more productive than one using a paper-based manual. GE also found warehouse workers receiving a new picklist order through AR completed the task 46% faster than those using the standard process. The company believes that AR technology will be instrumental in closing the skill gap that is responsible for the shortage of skilled manufacturing workers. — HBR
Oculus has cut prices on the Rift and the Touch Controller. Under the reduced pricing, the Rift and Touch combination is available for $598, amounting to $100 off each piece of VR hardware. The discount also applies to each device if purchased separately. Brendan Iribe, head of the Oculus group, has denied that the price cut is a response to slow sales: “VR is a whole new platform and medium, it’s the first time people are putting a computer on their head. We are cutting the price to bring VR to more people, and that’s always been our goal.” Earlier this week, Oculus announced eight new game titles. (HTC has announced it will not be matching Oculus’ price cut for their Vive headset.). – USAT
Google will make more VR content available through its Chrome browser via an update featuring WebVR technology. As part of a blog post Google published yesterday, the company announced that Chrome will now support WebVR tech, which enables online VRexperiences and is backed by many tech industry giants, like Firefox, Samsung, and Facebook. The add to Chrome boosts WebVR’s profile and greatly expands the platform VRdesigners have to display their creations. Those with access to a Daydream-ready smartphone or a Daydream View headset will find it is “as easy to step inside Air Force One as it is to access your favorite webpage,” according to Google. – MASHABLE
Best Buy and Oculus are closing nearly half of their Oculus Rift pop-up demo stations, reportedly due to slow performance. The installations let interested shoppers try out high-end VR for free, but they reportedly went days without anyone requesting a demo, according to employees. They also said some locations would sell only a few headsets per week during the holidays, and interest quickly declined after that. An Oculus spokesperson said the closures were due to “seasonal change” and noted that other retail outlets like Microsoft stores still offer demonstrations. – VERGE
The rise of the machine: Stores and restaurants turn to self-service kiosks
Self-service kiosks at McDonalds restaurants are part of a national trend toward automation at stores and restaurants driven by tech-savvy consumers and the ri…
“Increasing the minimum wage decreases significantly the share of automatable employment held by low-skilled workers and increases the likelihood that low-skilled workers in automatable jobs become unemployed,” the study found.
But McDonalds said the move has nothing to do with cutting labor costs. In fact, the company expects to add employees, banking on a sales boost from the added efficiency and diverting front-end cashier work to other customer-facing positions in the dining room such as assisting with kiosk orders and bringing food to tables.
“It’s all about taking care of the customer and creating a better customer-service experience,” said Sandy Haefner, who started as a McDonald’s employee in 1974, became a franchisee in 1989 and now owns five McDonald’s locations in West Seneca, Lackawanna, Depew, Cheektowaga and Lancaster. “We’re adding that human touch.”
Although still in their relative infancy, augmented reality and virtual reality technologies promise to greatly expand the types of screen-based applications in the marketplace.
By Richard Slawsky contributor
A new dimension is about to be added to the world of customer-facing screens.
Verizon VR at hq in San Francisco. Click for full size.
Retailers and other businesses are working to incorporate augmented reality and virtual reality to change the way consumers shop, industrial workers manufacture products and engineers design new devices. The technologies haven’t yet reached critical mass in the marketplace, but industry observers say it’s just a matter of time.
Although predictions of market size should always be taken with a grain of salt, a report by Menlo Park, Calif.-based consulting firm Digi-Capital pegs the AR/VR market as topping $108 billion by 2021, up from $3.9 billion in 2016.
Augmented reality is defined as a technology that superimposes a computer-generated image on a user’s view of the real world, thus providing a composite view. Although the concept has been around for several years, it gained widespread attention in mid-2016 with the smartphone-based game Pokemon Go. Players of the game used the smartphone’s GPS capabilities to locate and capture virtual creatures called Pokemon, which were visible when viewing real-world locations using the smartphone’s screen.
And virtual reality is the computer-generated environment typically entered via a headset that creates that world in front of the wearers’ eyes. Although the gaming market may be the prime driver for VR technology, retailers including Lowes, IKEA and Walmart are exploring VR for uses ranging from interior design to employee training.
VR solutions currently on the market include Facebook’s Oculus Rift and HTC’s VIVE. In addition, a number of solutions integrate a user’s smartphone into an add-on headset as a way to create the VR experience.
Early adopters setting the stage
Much of the movement to date in the AR space revolves around solutions that let consumers view how a particular product will look in their home before they make a buying decision.
Ashley Furniture, for example, debuted an iPad app in 2016 to help shoppers see how furniture pieces fit in existing spaces. Shoppers are able to move pieces around with the app to try various arrangements and to make sure furniture selections will fit with their existing pieces.
After a customer uses the iPad space configuration app, they can put on virtual reality headsets to experience the arrangements to make changes or select different pieces. Ashley worked with Kettering, Ohio-based Marxent Labs to develop the AR and VR customer tools.
“Augmented and virtual reality are essential to our growth and vision for the future,” said Ashley CEO Todd Wanek. “Our data shows that a combination of 3D visualization, seeing, touching and feeling actual products, combined with the consultation of our knowledgeable salespeople, will lead to a stand-apart customer experience that is location-flexible.”
In March, home improvement store Lowes introduced its “Holoroom How To” virtual reality skills-training clinic at several stores in Boston and Canada. The application purports to help customers can learn basic do-it-yourself skills, such as tiling a shower or refinishing a floor, in an interactive VR environment. The application is an extension of the retailer’s Holoroom tool, launched in 2014. That application allowed users to visualize home improvement projects in a VR environment.
“During the past three years, we have been exploring real-life applications of augmented and virtual reality experiences to directly help our customers solve everyday problems,” Kyle Nel, executive director of Lowe’s Innovation Labs, said when Holoroom How-To was launched. “Our experience has shown that customers are embracing AR/VR as part of their home improvement journey, and now, we are using immersive VR to help our customers learn the required skills to complete challenging home improvement projects.”
And furniture retailer IKEA has partnered with Apple to develop an app for the next-generation iPhone that will let users place virtual selections from the company’s catalogue in whatever space they choose. For example, consumers will be able to hold their iPhone up in their living room and add virtual furniture to their existing décor. The app, slated to be released in the fall, is expected to include a feature that lets uses buy products from within the app itself.
“This technology makes it easier to make buying decisions in your own home, get inspired and try many different products, styles and colors in real-life settings with the swipe of your finger,” IKEA’s digital transformation leader Michael Valdsgaard said in a release. “I think that augmented reality and virtual reality will be a total game changer for retail in the same way as the internet. Only this time much faster.”
Supplementing the kiosk experience
Although many of the AR/VR applications hitting the market involve the use of smartphones or special headsets, there are plenty of opportunities for kiosks in the space.
Toymaker Lego, for example, has been deploying AR-enabled kiosks in its stores since 2010. Users hold a product box in front of the kiosk’s camera, and the screen displays a 3D image of the assembled toy on top of the box.
In the Asian market, trade publication Premium Beauty News reports that a Watson’s beauty supply store in Shanghai, China, has deployed a kiosk outfitted with augmented reality facial detection technology. The kiosks allows users to see how they would look with a variety of makeup products, including brands such as MaxFactor, Maybelline and Kate Cosmetics. The kiosks use augmented reality technology from Perfect Corporation.
And in conjunction with the March 2016 release of the movie “Batman v Superman: Dawn of Justice,” outdoor advertiser JCDecaux partnered with Roadshow Films to deploy kiosks in Sidney and Brisbane, Australia, that enabled users to project their face onto the outfit of their chosen superhero and engage in a battle with the other character.
Users could adjust the size of their facial image to fit the costume and share images from the kiosks on social media platforms.
But while applications for AR-enabled kiosks may only be limited by the imagination of content creators, their use with virtual reality technology isn’t yet clear.
In addition to the higher cost of VR solutions relative to traditional kiosks, hygiene concerns related to sharing headsets in a public deployment have made some potential users wary.
VR companies are working to address those concerns, though. Oculus Rift and Samsung VR have created removable face foam for their headsets, while Japanese companies have been selling disposable VR headset hygiene masks.
But while kiosks may only be a small part of the VR equation, the potential for VR technology itself seems great, with new applications hitting the market nearly every day.
SeaWorld in Orlando, Fla., for example, has incorporated a virtual reality component with its Kraken Unleashed roller coaster. Riders have the option of wearing a virtual reality headset that creates the impression of the coaster traveling under water and encountering a variety of sea life.
And many of the non-entertainment applications are being developed for working on machinery and/or training new employees. VR headsets can display an exploded 3D image of a car’s engine to detail maintenance procedures, while flight simulators can create a more immersive experience with the technology.
Retail giant Walmart plans to incorporate Oculus Rift VR headsets at its 200 training centers to help train new employees. The company got the idea after one of its employees saw the technology being used at a University of Arkansas football team practice.
Walmart’s testing indicates that associates who go through VR training retain what they’ve learned better than those who haven’t. Once the technology is fully rolled out more than 140,000 associates each year will have VR as part of their training experience, company officials said.
It was a familiar update at the weekly pipeline review meeting.
“What happened? We know this kiosk rollout was their top strategic priority this year!”
“Once the corporate portion of the project crossed $3 million, it got stalled by the CFO. The investment exceeded their CapEx budget this year. He called all of his bank relationships and even tried equipment lenders, but no one will finance kiosks. Plus, there is the franchisee problem. Corporate is making franchisees buy their own kiosks, but the franchisees are pushing back at the costs. They need a monthly payment plan to make the kiosk investment viable.”
“So this project is dead until, somehow, these guys can get financing.”
Bring the Opportunity Back to Life
Financing is table stakes. In 2015, more than 78% of businesses used non-credit-card financing when acquiring technology and equipment. By 2020, total U.S. investment in equipment and software is expected to reach $1.8 Trillion, of which $1.24 Trillion will be financed. Providers across the self-service technology spectrum—digital signage, kiosks, automated retail, robotics, etc.—are recognizing the benefits of having a finance option available to help customers solve the problem of affordability and cash management.
The 50% upfront-50% paid-on-delivery model is getting increasing resistance in this era of low interest rates, strong competition, tax optimization, and the need for operational and financial agility. There are still hundreds of solutions providers who are failing to include financing in their overall solutions. And many that do, are only offering it to customers who ask.
How Financing Works
There are several reasons why traditional lenders avoid funding self-service technology projects. The solutions are highly custom, there’s no clear aftermarket for the solution components (from the lender’s perspective), and the equipment is relatively mobile. Hence, lenders consider these projects to be non-secured, high-risk endeavors.
However, many of your customers have strong cash flows and good credit. In most cases, they have the financial strength to secure financing in the form of a loan or lease for their self-service and automation investments. As a result, they can shift a large upfront capital expenditure to a lower monthly payment over several years. This approach often makes their solution more affordable in the immediate term and also takes risk out of the business case for their project.
When to Introduce Financing
Waiting to introduce financing until you’re “closing the deal” could be a wasted opportunity as the customer may have already adopted the mindset that the project is not affordable for them. This becomes an additional hurdle to overcome for what was otherwise a worthwhile project for the customer and an attractive sale for the solution provider.
Introduce finance options as soon as possible to give customers more time to consider the viability of the overall investment, rather than what they had originally budgeted. This can often result in the buyer expanding the scope of the solution, meaning a bigger sale for you.
Promotions and Bundles
Many customers consider financing to be a complicated process, so being able to offer a simple financing option will help put customers at ease. The customer is already exploring a complex solution that may include hardware, software, installation, services, maintenance, connectivity, security, warranty, insurance, and other features. By shifting your customer’s payment to a financed monthly payment, they can consolidate all of their one-time and ongoing costs into a single monthly payment that is much easier to comprehend and manage.
Chances are you aren’t—and don’t want to be—in the business of providing finance. You’ll need to identify a financing partner who can fit into your solution and sales process. Such a partner should understand financing from your customer’s point of view, and help your sales team use it effectively as a sales tool. You can also work with your financing partner to design custom, promotional financing programs that will differentiate your offering from your competitors.
What is Available?
There are banks and finance companies that will offer lease or loan-to-own programs with multiple term options. All projects and customers are unique, so you’ll want to engage with these lenders in advance to understand what they can finance—types of customers and equipment, sizes of projects, etc.
About the Author
Impresa provides financing exclusively to the digital signage, kiosk, automated retail and self-service technology market. Its financing enables customers to overcome the significant upfront cost hurdle by bundling all project costs into a predictable monthly OpEx cost. It covers the full spectrum of deal sizes ($4,000-$15M+) and credit profiles (low to high risk) to meet its clients’ diverse range of financing needs. Impresa works with its solution provider partners to create custom promotional financing programs. It’s online and automated application and underwriting process drives a faster, simpler and easier financing experience.
Find out more about offering finance, and how to make the most of it, at impresafinancial.com, or contact [email protected] to set up a demo.
Welcome to your imageHOLDERS October Newsletter, where you can read all about the latest industry updates, our company news, and everything you need to know about what we’ve been up to over the past month.
Strengthening our Partnership with United Airlines at The Future Travel Experience
Our Sales team had a fantastic show at this year’s Future Travel Experience where we teamed up with one of our clients, United Airlines. The show gave imageHOLDERS and United Airlines the opportunity to strengthen their relationship and showcase the state-of-the-art aviation kiosks that we have created together.
Our range of aviation kiosks fulfills multiple purposes, including passenger check-in, passport scanning, wayfinding, and reporting damaged baggage. On the final day, we programmed the kiosks so that people could check in live from our booth, something which proved an extremely popular time saver for those busy at the show. We look forward to working further with United Airlines and helping other airlines navigate their digital solutions to offer world-class capabilities.
Along with solutions we designed specifically for the Airline industry, our AI self-service restaurant kiosk, known as ‘Queenie’, was demonstrated at the Future Travel Experience show. ‘Queenie’ was able to offer a perfect example of how we are able to accommodate multiple industry needs with our kiosks. The AI integration within this Kiosk offers the ultimate CX, providing a quick and efficient dining solution to the busy airport customer.
It may only be the beginning of October, but imageHOLDERS have been celebrating the month’s festivities already! Jack and Chris attended a recent Oktoberfest event hosted by one of our strategic partners, Advantech. Travelling to Munich for the event, the imageHOLDERS contingent showcased our award-winning digital kiosks in front of a global audience. The event offered a great opportunity for the pair to meet, network, and forge new collaborations for the future.
Meridian Kiosks – How Kiosks Get Used, Selling Assistance Kiosks, Digital Signage Software
Three new blog entries for Meridian Kiosks to post!
3 Ways Retailers Are Putting Kiosks to Work. Self-Checkout, Endless Aisle, Digital Signage. In 2017, consumer retail spending in the United States totaled more than five trillion dollars—marking another year of retail sales growth. While numerous factors can be credited for contributing to the growth in sales, technological advances over the years that have made it easier than ever for consumers to make purchases. Link
Real Estate Kiosks Offer 24/7 Selling Assistance. Following the recession that plagued the United States from 2007 to 2009, the housing market has made an impressive comeback. In fact, according to research by the National Association of Realtors, existing home sales in the US totaled more than 5.34 million in 2018. Of those sales, an impressive 32% were first time home buyers. Link
Meridian Showcases Interact, digital signage software. Built on the secure MzeroPlatform software, InterAct is designed to add value by enhancing user experiences and providing a platform to promote businesses, attractions and events by displaying interactive information on a digital kiosk. It is available as a software package, added to existing signage, or as a total turnkey solution, including software and hardware, for both indoor and outdoor models. Link
RNIB Testing Confirms Compliance with ADA Requirements
With so much conflicting information about what manufacturers should do to ensure compliance with ADA, Storm Interface approached the RNIB for guidance and confirmation of conformance.
The Royal National Institute for Blind People provide laboratory testing and accreditation services to the World Blind Union and are one of the world’s (if not the most) recognized authorities in the accessibility sector. Storm had previously been commended by the RNIB for their work in achieving accessibility, but thought it best to specifically confirm compliance with ADA.
The following is a copy of their conclusions. These were drawn after completion of a comprehensive test program and assessment of Storm’s assistive technology product range. Storm is proud to have been recognized by the Royal National Institute for Blind People under their “RNIB Tried and Tested” program.
January 2018
Dear Peter,
RNIB have assessed the various Storm keypads for compliance with the ADA standard for input devices (707.6) and our findings are summarised below. The Storm keyboards included are:
1. NavBar
a. Black with coloured keys EZB6-63000
b. Black with white keys EZB6-53000
c. Silver-grey with coloured keys EZB6-73002
d. Silver-grey with white keys EZB6-43000
2. NavPad
a. 5 Button EZ05-23001
b. 6 Button EZ06-23001
c. 8 Button EZ08-23001
3. AudioNav 1406-33001
707.6.1 Input Controls.
The ADA states: “At least one tactilely discernible input control shall be provided for each function. Where provided, key surfaces not on active areas of display screens, shall be raised above surrounding surfaces. Where membrane keys are the only method of input, each shall be tactilely discernible from surrounding surfaces and adjacent keys.”
RNIB assessment:
1. NavBar (all models specified above)
The Nav-Bar has 6 raised buttons in different shapes. The buttons are easy to feel and press and have tactile markings on them as well to help with identification. Conclusion: RNIB believes this passes the ADA requirements
2. NavPad (5, 6 or 8 keys)
The Nav-Pad comes in three different designs and had 5, 6 or 8 buttons in different shapes. The buttons are easy to feel and press and have tactile markings on them as well to help with identification. Conclusion: RNIB believes this passes the ADA requirements
3. AudioNav
The silver Audio-Nav has 5 buttons around a centre button. There are tactile markings on each of the 4 arrow buttons and a tactile circle on the centre OK button. The buttons are easy to feel. Conclusion: RNIB believes this passes the ADA requirements
707.6.2: Numeric keys.
This is not applicable as there are no numeric keypads on the keyboards tested.
707.6.3.1 Contrast.
The ADA states: “Function keys shall contrast visually from background surfaces. Characters and symbols on key surfaces shall contrast visually from key surfaces. Visual contrast shall be either light-on-dark or dark-on-light.”
RNIB assessment:
RNIB assesses the colour contrast using simulation glasses developed by Cambridge University (http://www.inclusivedesigntoolkit.com/csg/csg.html). These glasses simulate a general loss of ability to see fine detail including cloudy vision. RNIB uses the benchmark given by the developers which indicates that the product excludes less than 1% of the population.
1. NavBar (all models specified above)
The text and icons on the buttons have been tested with sim specs to simulate reduced contrast. The contrast passes in the sense that it ‘excludes less than 1% of the population’. For ADA we believe this will be sufficient.
The buttons on the black and the silver/grey Nav-Bar have been tested with the sim specs and it passes in the sense that it ‘excludes less than 1% of the population’. For ADA we believe this will be sufficient.
Conclusion: RNIB believes this passes the ADA requirements
2. NavPad
The text and icons on the buttons have been tested with sim specs to simulate reduced contrast. The contrast passes in the sense that it ‘excludes less than 1% of the population’. For ADA we believe this will be sufficient.
The buttons on the brushed silver background have been tested with the sim specs and the contrast passes in the sense that they ‘exclude less than 1% of the population’. For ADA we believe this will be sufficient.
Conclusion: RNIB believes this passes the ADA requirements
3. AudioNav
On the silver Audio-Nav the buttons have been tested with the sim specs and the contrast passes in the sense that they ‘exclude less than 1% of the population’. For ADA we believe this will be sufficient.
Conclusion: RNIB believes this passes the ADA requirements
707.6.3.2 Tactile Symbols.
The standard states: “Function key surfaces shall have tactile symbols as follows: Enter or Proceed key: raised circle; Clear or Correct key: raised left arrow; Cancel key: raised letter ex; Add Value key: raised plus sign; Decrease Value key: raised minus sign.”
RNIB assessment:
1. NavBar
The only button that this applies to is the round OK/Enter button. This button is round and has a tactile circle on the top. The tactile circle is very easy to feel. Conclusion: RNIB believes this passes the ADA requirements
2. NavPad
The only button that this applies to is the round OK/Enter button. This button is round and has a tactile circle on the top. The tactile circle is very easy to feel. Conclusion: RNIB believes this passes the ADA requirements
3. AudioNav
The OK button in the centre of the Audio-Nav has a tactile circle on it that is easy to feel. Conclusion: RNIB believes this passes the ADA requirements
Disclaimer
RNIB has used its best endeavours to provide this opinion basing our results on the testing as specified above. RNIB cannot accept any responsibility or liability for claims made against this opinion.
LOS ANGELES, July 16, 2020 /PRNewswire/ — Olea Kiosks, Inc., a leading provider of innovative self-service kiosk solutions, announces the hiring of channel sales and partnerships industry expert, Rusty Gaynes, as Director of Strategic Alliances and Partnerships. Olea Kiosks has more than 40 years of experience helping companies realize their ambitions deploying self-service solutions, and Gaynes was hired to further develop and expand the strategic direction of Olea’s software and hardware partners.
With more than 20 years of sales experience in technology and related industries, Gaynes most recently managed and developed channel sales and partnerships for Verifone as it acquired kiosk provider Zivelo.
“We’re excited about building on Rusty’s rich industry experience and his successful track record with those partnerships,” said Olea Kiosks, Inc. CEO Frank Olea. “With Olea’s in-house advanced design and manufacturing and our operational agility, we’re looking to further leverage technology to enhance the end-user experience. Rusty brings a depth and breadth of knowledge to help us continue to build an ecosystem centered around self-service delivery that allows Olea to attract and evolve with the most diverse and innovative partners to solve our client’s most difficult challenges,” added Olea.
“Throughout my career, I’ve witnessed how quality business relationships help achieve tremendous results,” said Gaynes. “Olea’s industry leadership and focus on the customer experience of the future puts a priority on convenience and I look forward to accelerating that across the various vertical markets,” added Gaynes.
While Olea has always leveraged its deep relationships with software and hardware partners, point-of-sale (POS) providers, back-end integrations, physical installation and support teams to deliver business value on its client’s behalf, the company is looking to make those relationships even stronger. Olea is eager to adapt new technology to drive innovation and improve the customer experience as it explores new opportunities including contactless technology, automation, artificial intelligence, and data analytics.
Olea Kiosks is a self-service kiosk solution provider for the attractions and entertainment, healthcare and hospitality industries. Its technologically advanced, in-house manufacturing, design, and innovation have made it an industry leader.
Headquartered in Los Angeles, customers include The Habit Burger Grill, Kaiser Permanente, Empire State Building, Universal Studios, EVO Entertainment, Scientific Games, and Subway.
FOR IMMEDIATE RELEASE — LaCie premium external storage brand promotes high-tech product line at retail with in-line displays.
Grafton, WI, September 13, 2016 – LaCie, designer of world-class storage solutions has expanded their product line in-store.
Click to see full size image
The premium brand from Seagate Technology, LaCie designs high-tech external storage products for Apple® and PC users. To showcase their extensive line of products, an in-store display was designed and produced by Frank Mayer and Associates, Inc. for use at retail.
LaCie in-line displays are placed in Micro Centers and independent computer retailers nationwide. Each display holds four LaCie products, allowing retailers to select options of the multiple external storage devices to be featured in individual locations. Displays were designed and engineered to securely accommodate multiple configurations of demo products and provide flexibility for each retailer at the time of order. The brushed metal finish and LED lit acrylic highlights the premium brand’s sleek designs and high technical performance.
click to see full size image
“Frank Mayer and Associates, Inc. designed a perfect looking, multi-functional display that conveys the premium look and feel of the LaCie brand. They did an excellent job designing a display that fit within my budget and quick production timeline.” – Brandon Aleckson, Channel Marketing – Retail Products, Seagate Technology.
Frank Mayer and Associates, Inc. (www.olea.com) is an industry leader in the creative design and manufacturing of branded in-store merchandising displays, interactive kiosks and store fixtures for leading consumer product companies and retailers. Frank Mayer and Associates, Inc.’s headquarters are based in Grafton, Wisconsin with offices nationwide.
Editors Note: Driver support — there are drivers for Windows, Mac OS, Linux. The spec sheets for each of the new printers and the brochure for the entire range are available as compressed pdf zip (evolis-brochures-compressed).
A complete range of card printers for all your Kiosk projects.
Kiosk Card Printer Evolis
We have redesigned our KC range with new and improved products, to offer you a complete package of 3 card printers:
KC Essential: the most compact and modular solution
KC Prime: ready to be integrated, with its 200 card feeder.
KC Max: optimized to accommodate 4 x 100-card feeders.
Our KM range, answering the needs of high autonomy, completes the Kiosk range with 2 other models:
KM500B: 1 high capacity feeder of 500 cards, to manage a single card design.
KM2000B: 4 feeders of 500 cards, to manage up to 4 different card designs.
Kiosk Card Printers Designed to meet all markets needs.
Government & administrations: accelerate certain administrative procedures, provide a local service
Education: facilitate the delivery of student cards, provide students more autonomy.
Retail: issue personalized gift cards and promotional loyalty cards
Healthcare: identify all persons present in the establishment, limit physical contact.
Finance: improve the user experience, encourage the use of issued bank cards.
Hotel & Leisure: facilitate visitor check-in, optimize the flow of visitors.
Access to 15,000 billers at over 7,800 Walgreens and Duane Reade locations along with Western Union Money Transfer® transactions
ENGLEWOOD, Colo., Sep 30, 2015 (BUSINESS WIRE) — The Western Union Company WU, -0.82% a leader in global payment services, and Walgreens, the nation’s largest drugstore chain, this month launched Walgreens Western Union® Bill Payment services staged via digital self-service kiosks, allowing customers to make payments to 15,000 billers across the United States and beyond.
“Western Union’s cross border money transfer and bill payment platform allows customers sending money from Walgreens true international connectivity to more than 200 countries and territories as well as domestic money transfers and bill payments,” said Odilon Almeida, President of Western Union, Americas and European Union.
“The expansion of Western Union services at over 7,800 Walgreens and Duane Reade locations across the nation will provide great convenience to consumers, by allowing them to not only transfer money, but also pay bills while running daily errands,” said Carter Hunt, Senior Vice President and General Manager, Western Union U.S.
“Enhanced features to Walgreen’s self-service kiosks will also mean customers can now enjoy greater convenience and quicker transactions along with the ‘My WU®’ rewards program,” he said.
Retailers exploring and new startups like Verneek have formed. We’ve covered Verneek and their terrific pilot they finished with Sprouts. Very successful.
They include some nice data predictions — Global ecommerce sales, representing 22% of all retail sales, could increase to $5.4 trillion in 2026, from $3.3 trillion today, according to Morgan Stanley.
Four Areas Most Likely to “Bear Fruit”
Hyper-personalized shopping. For example, Verneek has the Quin Shopping AI. Quin helps shoppers make better and faster decisions throughout their online or in-store journeys — fulfilling any sophisticated shopping request — ranging from finding available product assortments or recipes that match a whole suite of health- or budget-related constraints — to general health and customer service. It lets you search both ways simultaneously for products “are” and “are not”
Automated catalog and product descriptions
Automatic price optimization
Assistive customer service. Anyone else noticed how customer service has basically gone to the dogs since real people that understand and can be understood went away?
NVIDIA has its toolkit for AI and has been pushing its avatar AI. While not as creepy looking as earlier iterations, it still lacks texture and depth and is hampered by an AI that periodically doesn’t know what to say.
The nicest feature of NVIDIA we think is the ability to instantly speak in 20 different languages. If you have ever watched Star Trek you have seen the Universal Translator.
At the recent National Restaurant Show we had AI Restaurant Ordering via Avatar in our booth. SapientX.
Global ecommerce sales, representing 22% of all retail sales, could increase to $5.4 trillion in 2026, from $3.3 trillion today, according to Morgan Stanley.
As VP of Retail, Consumer Product Goods and Quick Service Restaurants at NVIDIA, Azita Martin leads the Retail team. She is responsible for global go-to-market strategy in the vertical. She advises senior executives on best practices of leveraging AI to improve operational efficiencies and identify new revenue streams. Prior to NVIDIA, Martin was the Chief Marketing Officer at Maana, an AI software platform used by industrial companies to accelerate building AI applications. Martin has been working with the Chief Digital Officers and heads of analytics/AI of Fortune 500 industrial companies and is intimately familiar with the top AI use cases that are demonstrating business value.
“I’ve come to learn in life that what comes easy, won’t last and that what lasts, won’t come easy. It’s always going to be a challenging journey for something that is worthwhile. We started with the simple goal of needing to connect an ATM cash machine to the internet. We wanted it to be fast, and we wanted it to be easy. We worked harder and harder at making it easier for our customers. We chose to focus on areas intentionally, where others may not have even been looking. Today, the vision is the same: “make it easy.” The goal has changed: “connect the world.” I’m glad that it has been a challenging journey. I’m happy that we’ve all worked hard to simplify doing business with us. In essence, the challenges are what have continued to thrust the solution forward toward success. We believe that success is best enjoyed when we work really hard for it. At the same time, we value it more the harder we work, and our team has embraced that attitude in everything we do. We work tirelessly for you.
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