All Kiosk News: Latest Trends and Updates

Giada Unveils Intel Alder Lake-N Embedded Boards for Next-Gen Self-Service Kiosks

Excerpt: Giada has introduced a new family of embedded motherboards based on Intel Alder Lake-N and Twin Lake-N processors, purpose-built for intelligent kiosks and automation. The compact Pico-ITX, 3.5-inch SBC, and Thin Mini-ITX platforms deliver energy-efficient, 24/7 compute for check-in/check-out systems, vending, POS, smart lockers, and queue management kiosks. As self-service and retail automation continue to reshape customer… Read More »

Smart City News Summer 2026

From Design Smart City – full article Smart city investments are pivoting from showpiece pilots to hard-nosed infrastructure and AI‑driven services, creating a richer but more demanding context for smart city kiosks and AI/voice self‑service. Summary Between 2025–2026, cities are shifting from fragmented “everything everywhere” pilots to ROI‑driven deployments in core infrastructure: smart lighting, waste, parking, environment, and… Read More »

Digital Signage in 2026: Still Chasing ROI, and AI Is Still Mostly Smoke and Mirrors

A self-service reality check. Our sister site just published a full breakdown of the invidis Yearbook 2026 — the shift from hardware to services, the rise of “NextGen Signage,” and the new China-led power shift in display manufacturing. You can read that roundup here: Digital Signage in 2026: NextGen Signage, AI & the Great Power Shift. It is a strong,… Read More »

Supermarkets in China Update and SCO

Inside Alibaba’s High-Tech Freshippo Supermarkets: Mobile-First, Self-Service, and 30‑Minute Grocery Write up on Retailsystems post — Supermarket Grocery of Future – Alibaba (in China) In-store experience TIG Intel Insight: China supermarkets Expert commentary by Craig Allen Keefner, Kiosk Industry Group Commentary: Freshippo is a useful warning shot: if your self-service roadmap is only about adding more endpoints (more… Read More »

AI Kiosk For Government Services

Inspired by KioskAsia post Summary A rural district in Thanh Hóa Province, Vietnam has deployed what it calls a full-process AI public service kiosk, transforming the traditional government kiosk into an intelligent digital assistant. Unlike conventional kiosks that only display information or issue queue numbers, this system actively helps residents complete administrative procedures from start to finish. Key… Read More »

RetailOCD Friday July 10th – Is SCO Becomed Assisted Checkout

RetailOCD — Next podcast scheduled for Friday July 10th — DeAnn Campbell Bio – RetailOCD — In my old days Peppers & Rogers were my retail gurus. As a branded consulting “thing” in retail tech still .. Conversation Outline Is Self Checkout Becoming “Assisted Checkout”? Has self-checkout quietly become employee-assisted checkout? Did we accidentally design a system that… Read More »

Audio and Kiosks: No Longer Optional Under EAA

Writeup inspired by Olea Kiosks on Audio and Kiosks. Audio can no longer be ignored. For consumer-facing kiosks in the EU after June 28, 2025, accessible audio is not a UX choice but a legal obligation under the European Accessibility Act (EAA) and EN 301 549.kioskindustry+1 Audio now sits at the center of a multimodal accessibility stack that… Read More »

SiteKiosk has been inducted into the Kiosk Industry Hall of Fame

As posted by Sitekiosk We are proud that Christoph Niehus and Heinz Horstmann have been honored by the Kiosk Industry aka Kiosk Association for their long-term contributions to secure kiosk systems and self-service technologies. Since we started in 1996 and launched SiteKiosk in 1998, our goal has stayed the same: to make publicly accessible systems run securely, reliably,… Read More »

The Untapped and Growing Market for Disability

Article on CSA highlights that the U.S. disability consumer market is a massive, fast-growing opportunity—measured at 675 billion dollars in purchasing power and increasingly impossible for retailers and brands to ignore. Quick Takeaways The disability market study is a great hook, but the real enforcement engine for kiosks and SCO in 2025–2030 is the EAA plus EN 301… Read More »

Kiosk Market Report TIGER June 2026

DENVER, Colo., July 6, 2026 (SENDPRESS NEWSWIRE) — The self-service kiosk industry continues to expand at a fast pace, driven by evolving automation technology and growing customer acceptance of self-service in nearly all venues. Companies and organizations seeking to understand this technology-intensive sector now have a comprehensive and easy-to-understand resource, the Tiger 2026 Market Report, courtesy of the… Read More »

ARM-Based HMI Panel PCs

Giada Addresses the Android 14 Kiosk Migration The market chatter often pushes high-end, power-hungry processors for self-service deployments, but operational realities tell a different story. For high-volume transactional touchpoints—including smart lockers, service robots, and smart retail configurations—the real engineering focus is on thermal efficiency, long-term OS lifecycle support, and rich peripheral integration. Giada’s newly introduced ARM-based HMI Panel… Read More »

DeAnn Campbell Bio – RetailOCD

In my old days Peppers & Rogers were my retail gurus. As a branded consulting “thing” in retail tech still exists conceptually, but as an independent force it has largely been absorbed into TTEC and now shows up mainly in legacy references, CX/IP, and occasional thought‑leadership mentions rather than as a front‑line retail tech brand. These days DeAnn… Read More »

RetailNOW 2026 Walking Tour

Presented by Intel Intel Inside for Your Self-Service Technology Your guide to the companies shaping the future of POS, kiosks, digital signage, AI and retail technology. The ecosystem is converging. The traditional boundaries between POS, kiosks, digital signage, payment terminals, mobile ordering, and AI platforms continue to blur. Increasingly, these are viewed as interconnected endpoints managed within a… Read More »

TSA’s America 250 Screening Tech Is a Preview of What’s Coming for CUSS Kiosks

The Travel has a good consumer‑facing rundown of how TSA is trying to keep July 4th and “America 250” travel moving, but what it really shows is the new baseline for passenger identity, liquids screening, and throughput at the airport edge. For kiosk people, this isn’t just a checkpoint story; it is the context into which the next… Read More »

Definition of Terms in Self-Service – Glossary

glossary definitions for kiosks, self-service, retail automation

Here’s a set of 50 one‑sentence definitions, all oriented around kiosks, lockers, POS, digital signage, and unattended payments. Kiosk types and use cases Self-service kiosk: A standalone interactive terminal that lets customers perform tasks like ordering, paying, checking in, printing, or wayfinding without staff assistance.china-creator+1 Interactive kiosk: A networked touchscreen device with integrated peripherals used to deliver targeted… Read More »

Tiger Report offers multi-faceted insight on self-service kiosk industry’s double-digit growth

Report Overview The self-service kiosk industry continues to expand at a fast pace, driven by evolving automation technology and growing customer acceptance of self-service in nearly all venues. Companies and organizations seeking to understand this technology-intensive sector now have a comprehensive and easy-to-understand resource, the Tiger 2026 Market Report, courtesy of the Kiosk Manufacturer Association and The Industry… Read More »

Restaurant AI in 2026: The Real Opportunity Isn’t Selling More Beer

The latest report, How Restaurants Are Using AI: 2026 Data From 125,000 U.S. Locations, provides an interesting look at where restaurant operators are actually finding value from artificial intelligence. The results may surprise some people. According to data from more than 125,000 U.S. restaurant locations using Toast IQ, the most common AI use cases are: Sales and revenue… Read More »

Editorial Policy, Corrections & Disclosures

Editorial Policy, Corrections & Disclosures At KioskIndustry.org, we are committed to providing the self-service, kiosk, and interactive digital technology sectors with accurate, data-driven, and objective business intelligence. Managed under The Industry Group ecosystem and led by Chief Editor Craig Allen Keefner, our mission is to deliver factual analysis, regulatory updates, and technological insights that our industry can rely… Read More »

Infocomm panel explores AI’s changing role in customer engagement

Ed Crowley of Urway Holdings addresses a panel on how AI and intelligent systems create connected experiences, flanked at left by moderator Kimberly Carney, Alec Mauer of Neon Studios and Mario Paganini of Magshin. Trade Show Report Everyone knows that AI is now the driving force in how consumers shop, where they shop and how they engage with… Read More »

2026 Buyer’s Guide

The Industry Group is an independent hub for the self-service kiosk industry, led by Craig Allen Keefner. linkedin.com/in/kiosk You can purchase online here. Datapacks InfoComm is the latest datapack NRA 2026 Industry Database (900+ xls) Intelligence and Research We do have free online self-service company database at selfservice.io — last update June 2026 Self-Service Infrastructure June 2026 Voice… Read More »

Infocomm 2026: Pro AV amplifies customer experience, goes multi-channel; 10 takeaways

infocomm 2026 review interactive digital signage

Photo provided by AVIXA. Trade Show Report InfoComm 2026 made one thing clear: Pro AV is no longer just about better hardware. It is becoming the infrastructure for broadcast-grade workplaces, AI-assisted production and more adaptive experiences across enterprise, retail, education and events. That shift matters because the industry is now being shaped by more than display specs or… Read More »

Whitepapers

Listing of self-service and kiosk whitepapers. We also include special section ADA and Accessibility with a global view along with general regulatory requirements, again, on global basis. Whitepapers on kiosk design, accessibility, retail technology, and self-service deployment. Browse selected whitepapers covering ADA compliance, touchless interaction, voice interfaces, office wayfinding, and broader kiosk technology strategy. This page currently serves… Read More »

TIGER Market Report

We are happy to launch our new TIGER market report. For the rest of June and July the launch specials are: Enterprise Edition All docs including markdown (useful for AI) Global site license 1 hour Analyst time 1 year TIG silver sponsorship Total Value $8,299 Launch Price is $3999 for next 30 days or so Tiger 2026: The… Read More »

Payment Processors in Self-Service

Payment processors now sit at the center of how money moves in retail, restaurants, and unattended vending, with a clear shift toward integrated software, omnichannel, and contactless-first experiences. 1. Big picture: who the processors are now Consolidated but crowded market. A handful of large platforms (Global Payments/Worldpay, Fiserv, FIS, Stripe, Adyen, PayPal, Block/Square, Worldline/Ingenico, etc.) handle a big… Read More »

MRO Vending Systems: The Smart Factory Infrastructure

Industrial vending machines have quietly become one of the largest self-service technology deployments in manufacturing. While public attention often focuses on retail kiosks, self-checkout, and restaurant ordering systems, industrial vending has evolved into a critical component of modern factory operations. Thanks to retailsystems.org article with market stats and market players. Manufacturers increasingly use automated dispensing systems to control… Read More »

Local News Highlights Broad Shift: Advanced Kiosks Scales Enterprise AI Workflows

A recent feature by the Concord Monitor highlights a significant milestone for New Hampshire-based Advanced Kiosks, detailing how the self-service manufacturer is actively expanding its hardware footprint by embedding assistive AI systems into public sector environments. The coverage serves as a prime real-world case study for how interactive kiosk systems are evolving past static informational screens into dynamic,… Read More »

Toast POS and Self-Order Kiosks in 2026:

Integration, Partners and What Restaurants Need to Know If there is one question I get over and over from restaurant operators, integrators, and kiosk manufacturers, it is surprisingly simple: “Can it work with Toast POS?” Five years ago the discussion was mostly about replacing cash registers. Today the conversation is about connecting an entire self-service ecosystem—POS, payment processing,… Read More »

Retail Automation: What the Big Chain Stores Are Actually Doing

Don’t believe every sensational headline claiming self-checkout is dead. If you monitor the actual data across the retail market, the reality is far more nuanced. Major players in the retail sector aren’t abandoning self-service; they are optimizing it. They are shifting away from unmonitored “dump and run” layouts toward highly targeted, hybrid retail solutions designed to balance operational… Read More »

Coinstar Overview 2026

Coinstar and the Evolution of Automated Retail Kiosks By Craig Allen Keefner If you have walked into a grocery store over the last twenty years, chances are you have passed a Coinstar or Coin Star machine. Most people know it as the place where you dump a jar of loose change and walk away with cash or a… Read More »

Parking Kiosks – 2026 Update

The U.S. parking industry is actually divided into several segments: parking operators, parking technology platforms, payment/mobile apps, and hardware/access control. If you are tracking the market for kiosks and self-service technology, these are the companies that matter most. Within the association UCP Inc. is our most involved supporter (in payment side)/ Large Parking Operators These companies manage garages,… Read More »

Restaurant Kiosks and Tillster 2026 Index Report

Tillster’s biggest news this year is the release of its 2026 Phygital Index Report, based on a survey of more than 2,100 U.S. diners. This was released in April 2026 and is the 8th installment? Key findings: 45% of consumers changed their favorite restaurant brand in the last year. Diners increasingly value food quality, convenience, and speed over… Read More »

New Supporter – PhotoAiD AI Biometric Digital Identity

PhotoAiD – The Industry Group Member Profile Website: PhotoAiD AI-Powered Biometric Photography for Digital Self-Service PhotoAiD is an AI-driven biometric photography platform that enables consumers to create compliant passport, visa, driver’s license, and identification photos using a smartphone or web browser. By combining automated image processing with human verification, the company helps organizations and individuals reduce the time… Read More »

Infocomm 2026 in Las Vegas: How AV innovation powers retail personalization

Image provided by AVIXA. Infocomm 2026 Preview As retail continues to evolve, organizations are rethinking how physical spaces connect with digital platforms, using technology to deliver more engaging and responsive customer experiences. At InfoComm 2026, attendees will explore retailers’ newest approaches to the in-store experience – using AI, content and connected systems to bridge physical and digital engagement.… Read More »

Press Release – Kiosk Manufacturer Association Announces InfoComm 2026 Presence

InfoComm 2026 Press Release By NEWS SOURCE: The Industry Group Published 4:07 AM MDT, June 11, 2026 LAS VEGAS, Nev., June 11, 2026 (PRNewswire – APnews — SEND2PRESS NEWSWIRE) — The Kiosk Manufacturer Association (KMA), together with The Industry Group (TIG) and KioskIndustry.org, announced its participation in InfoComm 2026, the premier North American exhibition for professional audiovisual and interactive… Read More »

Signal vs. Noise: The Digital Signage Trends Worth Investing In and the Ones That Aren’t

The paper argues that the digital signage industry is entering a long-term growth phase, with forecasts exceeding $52 billion by 2035, but warns that rapid innovation creates substantial “noise” around AI, immersive experiences, and smart environments. Neil Farr divides technologies into three broad categories: Strong Long-Term Trends ✅ Immersive LED environments ✅ Data-driven, contextual signage ✅ Connected space… Read More »